I like that the user interface is friendly and it is fairly easy to learn to build in if you do not have an IT background, especially when attending classes at Epic headquarters. The Epic certification process is straightforward as well. Epic offers a lot of customization options, and allows for easy compliance with CMS directives.
What do you dislike?
It is a very complex system, which is intimidating to those without a broad technical IT background.
What business problems are you solving with the product? What benefits have you realized?
We are meeting CMS requirements, helping to obtain Joint Commission certifications, streamlining processes, and improving efficiency and tracking of our processes.
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