SchoolAuction.net

SchoolAuction.net

4.6
(86)

SchoolAuction.net is a web-based software to help school auction teams plan, manage and run school fundraising auctions.

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SchoolAuction.net review by Natasha C.
Natasha C.
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"Great Community Fundraising Tool"

What do you like best?

It's a user-friendly system, and they made it even more intuitive by adding tooltips that describe each functionality. Also, the amount of direct support we get is phenomenal.

What do you dislike?

The first time setting up the system can be time consuming, getting familiar with all the features and customizing it to your event. But as we've attested to, in subsequent years it gets easier. You are more attuned to the systems potential, and also you can migrate over as much or as little of your previous year's data as you need, then customize it to suit the venue.

Recommendations to others considering the product

The level of support with this product is unparalleled. You always get an answer, and they help walk you through every step.

What business problems are you solving with the product? What benefits have you realized?

The auction site allows us to reach beyond our normal client base. And it's very easy for a first time user to figure out how to bid. Also, the customization is a nice benefit.

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SchoolAuction.net review by Jill T.
Jill T.
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"First time live auction user"

What do you like best?

I loved the local connection, the ease of use and setup, the ability to generate letters directly, and the ability to take and hold credit cards for easy checkout. It was a really nice software to use for our first live auction experience.

What do you dislike?

I wish I could have exported data using a .csv or other file to set it up for ease of entry into our other databases rather than having to enter by hand. It would have been nice if they used one of our other payment processes but overall, we were happy with the built in and the rates were reasonable.

Recommendations to others considering the product

It's an awesome system for small to medium nonprofits looking to efficiently scale up into more efficient event management. It's a very easy system to learn and use, with a quick learning curve for volunteers and staff members. Also really excellent for offices which have divergent levels of technological comfort.

What business problems are you solving with the product? What benefits have you realized?

We needed to be able to process credit cards and be able to store them at check in. The ability to check people in and track attendance was also highly helpful. We were moving from a paper-based system to a computer based system and SchoolAuction.net helped us to bridge the gap with a user friendly software allowing our small staff to run a large event.

What Auction solution do you use?

Thanks for letting us know!
SchoolAuction.net review by Kathryn F.
Kathryn F.
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"Intuitive and lots of support"

What do you like best?

Good help info and videos as well as quick response from customer support.

What do you dislike?

I haven't had any real troubles yet. My challenges have more to do with my own time constraints and being a one-person development shop. The customization of the site as far as graphic design is a bit challenging for me.

Recommendations to others considering the product

SchoolAuction.net makes it easy for a first time auction administrator to get started and build the necessary structure for the event. The flow chart is helpful as are the help articles and videos. There are many standard reports that support detailed analysis of your event. Mobile bidding is a nice addition. The option to self-check is useful in reducing lines on event night.

What business problems are you solving with the product? What benefits have you realized?

We are a small, private school that uses SchoolAuction.net for our fundraising dinner as well as our annual gala/auction. I appreciate being able to process payments, track guests, and accurately track the performance of each revenue stream at the auction. I'm new in my position this year and being able to thoroughly and accurately review what happened last year is crucial to planning and performance this year.

SchoolAuction.net review by Ed S.
Ed S.
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"The great and not so great of using SchoolAuction.net"

What do you like best?

Our school has a Gala auction with paper sheets for bidding. Given our demographics we are not likely to move to a full online or mobile only auction. So, being able to print all our bid sheets, certificates and descriptions is fantastic. We also love having the catalog available online after the live event. This has definitely increased our revenue as people continue to purchase items after the live event has ended. We also love the mobile/online payment option. 80+% of people have paid for their winnings within one day of the auction closing! Not having to chase people down for payment has been great.

What do you dislike?

The biggest money makers at our party are parties and experiences. These are great since we are able to host multiple people for a party and collect from all of them as opposed to one winning bidder. SchoolAuction.net is okay at allowing for multiple sign ups and multiple winners. But it has no means of following up with winners. We have to manually track all the parties, participans and send out reminders which is a lot of work. It would be nice to be able to use the data that is already there in the software to do all of our party follow ups. Also, we create a print catalog and while we are able to export all the catalog entries, we still have to spend a great deal of time reformatting the entries so that the catalog looks decent.

Recommendations to others considering the product

This is a very good product and a great value for the price. We have definitely recouped the cost and more from how much more we were able to offer and raise during the auction. I would take advantage of the trial and see if it fits the style of auction you are hosting.

What business problems are you solving with the product? What benefits have you realized?

Business problems solved - since we are a PTA and all volunteer, the software has been great in helping reduce the amount of volunteer labor needed to run the auction. The biggest benefit is recovering 80% or or more of our payments online and rapidly.

SchoolAuction.net review by Lora K.
Lora K.
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"Signing on with SchoolAuction was a win for our school!"

What do you like best?

SchoolAuction has a user friendly interface for both the event creators and the event attendees. We saved an enormous amount of time this year and it was a relief to not train volunteers on cumbersome software. We also did not need to hire a back office team to run the event! Our team was able to use SchoolAuction efficiently ourselves and it allowed everyone to enjoy the event that we worked so hard to produce.

What do you dislike?

A few more post-auction specific reports might be useful. Otherwise, it was really great.

Recommendations to others considering the product

It was a huge bonus to our school. Highly recommend it!

What business problems are you solving with the product? What benefits have you realized?

We needed fewer volunteers and required less time spent on learning software. It was a huge benefit in a small school that has fewer families to pull from for volunteer opportunities.

SchoolAuction.net review by L. H.
L. H.
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"Successful Auctions Thanks to SchoolAuction.net"

What do you like best?

SchoolAuction.net delivered a reliable, customizable, mobile-friendly platform & end user interface. It was easy to setup with the ability to bring over past donors and payment gateway information from past events, provided excellent support, reliable performance, helpful reports and the ability to easily contact winning bidders with a follow-up email.

What do you dislike?

Improvement to the winning bidders’ confirmation email is needed to clearly inform the person where and when their item must be picked up. (This may be an improvement that an administrator can do when the event is setup…that’s where SchoolAuction.net’s responsive support comes in handy!)

Recommendations to others considering the product

SchoolAuction.net gave us the ability to affordably run online auctions and a live auction over the past 3 years that were each profitable events. It enables us to continue hosting auction fundraisers that focus on promoting our local merchants with no distracting third-party ads. Excellent support!

What business problems are you solving with the product? What benefits have you realized?

SchoolAuction.net gave us the ability to affordably run online auctions and a live auction over the past 3 years that were each profitable events. It enables us to continue hosting auction fundraisers that focus on promoting our local merchants with no distracting third-party ads.

SchoolAuction.net review by Andrew H.
Andrew H.
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"Schoolauction.net is a wonderful system with great support"

What do you like best?

The pre-event support was wonderful, I had a great phone call with one of the owners and the tech support was always quick to respond. And the website itself was very easy to use!

What do you dislike?

Setting up the credit card gateway was by far the most difficult aspect of it. This was not the fault of Schoolauction.net, but it was due to the complexity of the CC systems.

Recommendations to others considering the product

Use the test system alot, really get familiar with it as this prepares you for anything that comes up the night of the event.

What business problems are you solving with the product? What benefits have you realized?

We saw immediate reports from our auction which was extremely beneficial. Also the self check out garnered several very positive reviews from our guests.

SchoolAuction.net review by Nicole S.
Nicole S.
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"Easy to Use Cloud Based Auction Software"

What do you like best?

Schoolauction.net has amazing support, is easy to use and works for up to 3 events per year. We use it to sell tickets for other smaller events throughout the year. I find the processes easy, and we captured a lot of donor data and information this past year as a result.

What do you dislike?

Sometimes, it is difficult to find where to edit certain pages on the website we use to sell tickets and get donations.

Recommendations to others considering the product

This product is amazing!

What business problems are you solving with the product? What benefits have you realized?

We are able to see multiple people using the software at once. With the other auction software we used in the past, it was difficult to use and could only be on one computer.

SchoolAuction.net review by Administrator
Administrator
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"First Time User - Great Product"

What do you like best?

The Customer Service was fantastic. The entire School Auction Team was great to work with and very helpful. The built in help reference section was also invaluable. It was easy to find the information we needed and easy to understand the instructions.

What do you dislike?

The import integration between School Auction and Etapestry was tricky to use. While it does work it became easier to manually import the majority of transactions. I was hoping for a smoother process. That said, I am not sure any other product out there wouldn't have the same draw back.

What business problems are you solving with the product? What benefits have you realized?

This was the first time we used online bidding for our silent auction and it went really well. There was a user learning curve for our staff and volunteers, but we are glad we went with SchoolAuction. Their software simplified the bidding and check out processes greatly and freed staff and volunteers to focus more on creating relationship with attendees

SchoolAuction.net review by Patti M.
Patti M.
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"After 4 years and 27 events, I am a huge fan of SchoolAuction.net!"

What do you like best?

The software is very intuitive and easy to use. It includes all of the features that we could ever want and improvements continue to be made to make for the very best user experience. Also, it is important to our organization to be able to run multiple events sites at the same time and SchoolAuction.net does that.

What do you dislike?

There are small things about the way the system works that could be improved such as each time you log in, you have to re-customize each page to show the fields that are most important to you.

Recommendations to others considering the product

My initial research showed that this software is a very good value for the price.

What business problems are you solving with the product? What benefits have you realized?

This software is the complete package for every aspect of putting on a silent auction. It has made us more professional and allowed us to be able to print a custom receipt at the end of the event for each attender.

SchoolAuction.net review by Administrator in Primary/Secondary Education
Administrator in Primary/Secondary Education
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"SchoolAuction.net meets our Gala and Auction needs to the max."

What do you like best?

I've used SchoolAuction for a year now as a Development Manager for a school. We have a spring Gala and auction each year, so having a system that is easy to use, easy to train and smooth throughout the busy preparatory season and post-Gala season is super important. I am grateful for the wonderful support at SchoolAuction.net site. They are timely, friendly, helpful and honestly go beyond the call of duty in my opinion. I've found the whole system streamlined, whether it tickets, admin duties, donors, donations but the thing that I most appreciate about SchoolAuction is how easy the catalog was to produce and to show off to our families. The night-of tasks were also very easy to work with, as was the follow up after the event. I appreciated the extra attention I got during the event week as well.

What do you dislike?

Honestly, I don't have any qualms at all.

What business problems are you solving with the product? What benefits have you realized?

SchoolAuction helps us manage and organize and account for all the incoming monies associated with our largest school fundraiser of the year. Having a system where I can instantly click a button, and give our sponsors or ticket holders a ready answer, is huge. The benefits were huge, during the event week and following. It made all the follow-up duties streamlined and focused.

SchoolAuction.net review by Cara M.
Cara M.
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"Very User Friendly"

What do you like best?

After using an overly complicated auction software for a couple of years, SchoolAuction.net was such a refreshing change for us last year! It's very volunteer-friendly, but powerful enough to do everything we needed. The event night portion was a breeze and I was able to train our volunteers in less than 10 minutes. I also loved that all the credit card processing was online so I didn't have to batch process the credit cards the next day. I look forward to using the software at our next event!

What do you dislike?

I do wish that you could indicate on a donor record when a thank you and receipt has been sent. I have to keep track of that on a separate spreadsheet. I also wish there was a little more customization in the reporting and printed materials.

Recommendations to others considering the product

We have loved our experience so far with SchoolAuction.net and definitely recommend it to other schools that host auctions.

What business problems are you solving with the product? What benefits have you realized?

We host a silent & live auction at our gala every year. We have used other auction software in the past that was not user friendly and was too difficult to train volunteers. Schoolauction.net fills that need for us. It has all the features that we need and not a lot of extra stuff that we don't. Volunteers are comfortable using the system as well. The event night software is great!

SchoolAuction.net review by Jennifer H.
Jennifer H.
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"Good software for school gala"

What do you like best?

The categories, the reporting, the database creation, and the ability for users to put it all on their credit cards were wonderful features. The ability to print an invoice after the event that shows everything they spent money on and how much is tax deductible is great. I also was able to put our sponsor names on the invoices.

What do you dislike?

I did not like the live display that showed the current bids for online bidding. We had a large number of items, so it had to scroll through the items to show current bid, so it took forever for guests to know what something was at if they wanted to know quickly. Otherwise, they had to go to each item individually on their device to see what it was at. I am hoping their is a hidden setting I'm unaware of to make this better for next time!

Recommendations to others considering the product

Take the time for users to understand how to categorize each item they enter. Mistakes will affect the live view reporting during the event and wrap up at end. You can always fix after the fact, but it will affect totals. Also, have credit card swipers for registration. Having to manually enter into software at event will hold up registration line. Also, if doing live online bidding, check mark the box that allows guests to put in a max bid. It will automatically increase guests bids as they get outbid. We did not see this setting prior to event and feel like we left money on the table. However, it IS a feature of this software!

What business problems are you solving with the product? What benefits have you realized?

We needed a way to collect money online, report it based on a variety of different variables, and invoice at the end. The database creation was so worth it for us. The first step to digital reporting for this school and it was amazing!

SchoolAuction.net review by Dan L.
Dan L.
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"User Friendly, Event Organization Platform! : ) "

What do you like best?

School Auction is a user friendly auction tool! Our organization has used School Auction for four years and counting!

I've looked at other firms and really appreciate the value for cost, and the friendly support. Even for small questions, the email response is prompt, helpful and to the point! : )

I really value the extra capacity the software brings to automate and centralize so many auction functions- from the online purchases to tickets to food choices- this is useful for our records and for our tracking.

One feature I most appreciate is the data analysis that School Auction provides- its software provides easy to use charts to help detail how money is spent, and on which items. This easy to use data tracking helps us in our debrief of events.

What do you dislike?

School Auction has been very effective! This isn't so much a dislike as observation - for the night of activity, the software is very intuitive. To get the best use of the software, it takes time for the lead staff or volunteer to become familiar. The early that someone takes time to learn and use the training videos, the better off you will be! Don't wait until the week or so before to crash course- Your volunteers are counting on you to do your best, and the more you know the software the more you can help.

What business problems are you solving with the product? What benefits have you realized?

Our goal was to identify user friendly software to automate many of the key functions at our annual fundraiser.

With School Auction, we've been able to build a consistent, useful pattern of activity, and can compare data easily year over year.

On the Night Of, School Auction's team is available for any phone call support, and in the lead up to the event are super responsive for email. The tool is great to organize both ticket purchases and gala auction items, and a useful assist to track data.

SchoolAuction.net review by Stephanie M.
Stephanie M.
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"A smooth, organized, and user-friendly experience!"

What do you like best?

The reports available following the conclusion of the auction provided valuable insight into spending trends that will help us make improvements to future events.

What do you dislike?

The price of the program includes the option for online or mobile bidding, but this is not something my organization is unlikely to ever use. A fee scale with different features for varying prices would be beneficial for smaller organizations working with limited funds.

Recommendations to others considering the product

Go for it!! You won't regret it at all.

What business problems are you solving with the product? What benefits have you realized?

The program allows my team to coordinate our efforts from anywhere. Our previous auction software was cumbersome and not cloud-based, so this program allowed us to use technology to its full advantage to make improvements to the planning and implementation of our event.

SchoolAuction.net review by Joe C.
Joe C.
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"Great system for our Auction and other Parish Events"

What do you like best?

Support from SchoolAuction team is always timely and helpful. Online ticket sales, mobile bidding and online checkout has made using this system so easy and made our events much easier.

What do you dislike?

I wish there was a mass item edit screen.

Recommendations to others considering the product

When I evaluated various options many years ago, SchoolAuction came out on top. I'd recommend it highly.

What business problems are you solving with the product? What benefits have you realized?

Used to use a different online bidding system vendor who came in with staff to manage event. We now can do it ourselves (after some training of bidder support volunteers) and save about $4K a year by doing it ourselves.

SchoolAuction.net review by Kalynn T.
Kalynn T.
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"Great Product for school silent auctions"

What do you like best?

Mobile bidding

Easy to use and navigate

Custom website

What do you dislike?

More control over emails

Some ability to edit bids at the admin level for users who don't use computers well.

Canceling orders was tricky.

What business problems are you solving with the product? What benefits have you realized?

Our elementary school has been using Schoolauction.net for a number of years. Each year they have improved the software to add more functionality. They have wonderful customer service.

As this is my second year running our event I have a better idea on what we want and need. I researched other options this year and came back to schoolauction.net. The features they offer vs the competition are on point but the largest selling point for me was the flat price. As a PTA knowing what to budget and spend is essential to running my event and raising the most I can.

SchoolAuction.net review by Administrator in Non-Profit Organization Management
Administrator in Non-Profit Organization Management
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"Overall Great Product"

What do you like best?

Best part of using SchoolAuction.net was the ease and thoroughness of setup on the admin panel. The customization components were simple to find or edit. The customer service was also top notch. Very responsive and thorough.

What do you dislike?

The worst part of using SchoolAuction.net was linking and unlinking bidders at check-in. Although the steps were clear to follow, it took valuable time at check-in. An easy fix for this would be disabling the linking bidder option during registration, but allowing guests to link AT the time of check-in.

Recommendations to others considering the product

I did not use any of the table settings so I cannot comment there. But we used the mobile bidding software and it worked great.

What business problems are you solving with the product? What benefits have you realized?

Needed a simple way to hold an auction for donors with ages ranging from 22-60. This was simple for all.

SchoolAuction.net review by Andrew C.
Andrew C.
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"Awesome Auction Software"

What do you like best?

We went from a dated off-line software package to SchoolAuction.net. Transition could not have been easier. The software interface is very clean and easy to navigate. Instead of passing excel files around to people and then entering data into our old software, everyone could do their part online from home. Training staff on software was extremely easy. The site also has very good documentation if you need help.

We hooked the software into one of their partner credit card processors (they have many with very good fees as well). Again, everything was very straightforward.

Day of the event: Check-In was a breeze. Bought some cheap credit card readers off of Amazon and "vaulted" patrons credit cards. Entering of final bids was again very easy. Check-out, which used to consist of extremely long lines, was basically eliminated with the mobile check-out feature.

I really have nothing negative to say about this software or company.

What do you dislike?

We honestly did not have any complaints about the software from our volunteers. The guests raved about how quickly we were able to get them in and out of check-in and check-out.

Recommendations to others considering the product

You won't regret using this software to run your event.

What business problems are you solving with the product? What benefits have you realized?

We needed software that supported multiple users, especially in the weeks leading up to our event. This software exceeded our expectations.

SchoolAuction.net review by Administrator in Media Production
Administrator in Media Production
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"SchoolAuction.net Review"

What do you like best?

What I like best is the ability to utilize the software for all our fundraising events, allowing us to sell all tickets online, as well as track sales, donations, and event data for future years.

What do you dislike?

The system is a bit clunky when it comes to "web design" features and customizing the main page. Unless you are a professional web designer, there are limits to how jazzy you can make your home page with images and colors.

Recommendations to others considering the product

If you do a lot of fundraising events to which you need to sell tickets, log donations, and create an auction for bidding this is excellent software and will help exceed your fundraising goals.

What business problems are you solving with the product? What benefits have you realized?

We are reducing our carbon footprint dramatically by converting virtually all sales and fundraising to the online portal.

SchoolAuction.net review by jane w.
jane w.
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"School Auction has been very dependable with a high quality of service and training."

What do you like best?

School Auction is very quick to answer needed questions and to respond to any training needed.

What do you dislike?

We had an issue with they updating the day of our auction.

Recommendations to others considering the product

I is definitely possible to do your own auction with School Auction software. We do a mobile auction and it works very well. Our check in and check out is very easy now.

What business problems are you solving with the product? What benefits have you realized?

We have been able to cut our mobile auction needs and cost to only our own staff and volunteers with the School Auction software and team helping us.

SchoolAuction.net review by Maura W.
Maura W.
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"Easy to use Auction Software!"

What do you like best?

I've been putting on auctions since the 90s when I started out with Architype Software, and then it got bought out and we used a different program for 15 years until we discovered Tofino (now called SchoolAuction.net). It is easy to use, has great tech support, is constantly improving its system based on user feedback. They won me over nearly 8 years ago and I am never going back to any other system.

What do you dislike?

Honestly, they have improved each year so anything I didn't like or found difficult is now gone.

Recommendations to others considering the product

It is a great for volunteers and for folks who are new to the auction world because of its ease of working with it and great customer support.

What business problems are you solving with the product? What benefits have you realized?

SchoolAuction.net helps us make our auction easy for bidders to access - they can checkin with their phones, see our items online, make donations if they can't attend - it is easy to navigate and helps us maximize the money we raise.

SchoolAuction.net review by Angela H.
Angela H.
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"Terrific Auction Site"

What do you like best?

Tech savvy people can forgot that nonprofit volunteers are often unfamiliar or intimated by web tools. This auction software is designed for all tech abilities, and is intuitive enough that anyone can use it while still being feature-rich.

What do you dislike?

Nothing! The customer service is so amazing and responsive that whenever I've had an issue, they either correct it our offer a useful workaround.

What business problems are you solving with the product? What benefits have you realized?

Our earlier nonprofit auctions were very cumbersome, and required our volunteers to be very familiar with software systems. Now anyone can handle the system.

SchoolAuction.net review by Kate F.
Kate F.
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"Don't attempt an auction without it!"

What do you like best?

Personalized service and support. Plus, they have print features for EVERYTHING. No need to create a certificate/voucher in the absence of a tangible item at auction.

What do you dislike?

It'd be great to be able to run more reports (like a sold list by item). Also, the ability to sync up with an existing payment/credit card merchant. As far as bookkeeping is concerned, it's a bit of a pain to have to use a new credit card processing system and account for the way they separate fees and such if it's a departure from how you normally operate.

Recommendations to others considering the product

Don't attempt an auction without it!

What business problems are you solving with the product? What benefits have you realized?

Have you ever tried running an auction/event just using an Excel spreadsheet? It's a nightmare and you're doomed to fail :)

SchoolAuction.net review by Alisa M.
Alisa M.
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"Best Auction Software out there"

What do you like best?

I have chaired auctions for our school before using this software and since using this software. Never again would I use anything else. I love the fact that it is web-based, multi-user functionality and works with tablets and phones.

What do you dislike?

The cost is high for a small school like ours. But, I told our PTO that I would not help with the auction unless we use it.

What business problems are you solving with the product? What benefits have you realized?

We hold an annual auction for our school. The ease of use, the multi-user functionality, the ability to capture payment information before closing out are all benefits of the software.

SchoolAuction.net review by Jessica S.
Jessica S.
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"Easy to use and when we needed help we received fast reponses. "

What do you like best?

that we could keep track of the items better and that all guest were able to use their cell phones instead of stand in long lines to bid. The online option also allowed for guest who could not be at the event a chance to bid on items.

What do you dislike?

It took a lot of time to enter donors and the items that were donated.

What business problems are you solving with the product? What benefits have you realized?

We did not have to stay late after the event ended to check people out and get their payment.

SchoolAuction.net review by Maggie M.
Maggie M.
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"School Auctions review for fundraising event"

What do you like best?

I like the ability to vault guests credit cards, and the online platform for ticket purachsing.

What do you dislike?

That the software is not compatible with our database (Salesforce) and the check in process is clunky and inefficient, requiring too many fields and no easy way to check in large groups of people among the same party.

Recommendations to others considering the product

Make it compatible with more commonly used databases.

What business problems are you solving with the product? What benefits have you realized?

An easy way to have guests check out following a busy auction/fundraisers with large amounts of people in attendance.

SchoolAuction.net review by Carma S.
Carma S.
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"Great Auction Software"

What do you like best?

Easy to use, fast input system, cloning one year to the next, price was fixed and users felt it was easy.

What do you dislike?

I cannot think of something we dislike.

Recommendations to others considering the product

I recommend the first or second plan for a trial first year.

What business problems are you solving with the product? What benefits have you realized?

I have used schoolauction.net for the past two years, and love them! We use them primarily for our one time event - silent auction fundraiser. We do an online auction prior to an in person event as well. We also used the site for online merchandise sales too. Each year I search the competitors out there, and check with all my PTO friends at other schools and we come to the same conclusion each time: I cannot beat the price and services of schoolauction.net! I love the customer service, and I love that they have roots in building their business from the ground up as parent volunteers just like us, who filled a need based on their own demand! I cannot say enough to recommend this company!

SchoolAuction.net review by Ericka K.
Ericka K.
Validated Reviewer
Verified Current User
Review Source

"A must have partner for your Auction success"

What do you like best?

The software makes everything so much easier, from tracking donations, selling tickets and reconciling everything!

What do you dislike?

There’s really nothing I dislike. Some of the features are easier to use than others.

Recommendations to others considering the product

This tool is amazing! I would consider it so you can raise money easier!

What business problems are you solving with the product? What benefits have you realized?

This is a great tool, it allows you to have everything in one place rather than working out of multiple spreadsheets. It solves the need for a website, payment processor and database all in one.

SchoolAuction.net review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Easy and quick with great experience for donors"

What do you like best?

The system overall was very user-friendly and intuitive--our entire checkin/checkout team was able to learn it very quickly and easily, with little 'pain'.

What do you dislike?

It would be great if it automatically integrated with Salesforce, and if we could have had more options for customization. For example, we didn't automatically have an option for 'gifts in lieu of coming' or many options to editing the Receipts so that they could be personalized.

Recommendations to others considering the product

Be prepared on the tail-end to have to important into your CRM.

What business problems are you solving with the product? What benefits have you realized?

We wanted to give our donors more services, like self-checkout. That was realized. We wanted a system to store CC numbers during events. That was great too. That was probably the most-used benefit.

SchoolAuction.net review by Administrator in Real Estate
Administrator in Real Estate
Validated Reviewer
Review Source

"Perfect for school fundraisers, ticket sales, capital campaigns and email marketing"

What do you like best?

Very flexible system for a variety of activities, galas, golf tournaments, yearbook sales, point of sale of items at events, and advance ticket sales for activities. It allows for customizing for every event and including sponsors logo-name on emails, home page and receipts. It has very good post-event auditing and report capabilities.

What do you dislike?

It almost has too many features and does take some time to learn what to do and what not to do.

Recommendations to others considering the product

Watch the tutorials; follow the step by step instructions in the help center; If you are having issues, email/contact support and wait. They will provide good advice within an hour.

What business problems are you solving with the product? What benefits have you realized?

We utilize the system for ticket sales, on-line bidding, event sign-ups. Annual gala, golf tournament, jog-a-thon fundraising, father-daughter dance, mother-son bowling, afternoon tea, annual fund,...

It allows point of sale at events for tickets, raffles tickets, drawings, sellable items, drink tickets, and on-line donations. It has provided a much broader reach by forwarding emails links to families and friends.

SchoolAuction.net review by Administrator
Administrator
Validated Reviewer
Review Source

"Review"

What do you like best?

This was the first year I used the system and overall I was very impressed. Most of the things I wanted it to be able to do were available and it had the tools to do what I was looking for it to do. The customer services seemed very prompt and helpful as well.

What do you dislike?

The graphics of the system are pretty bad and I think could use a facelift - get rid of that owl, etc. on the communications. Part of the reason I like systems like EventBrite so well is that the user interface is easy to use and graphically looks good, especially when communication from these platforms also goes out to donors, etc. I want those communications to look good and I think there's much room for improvement.

I also think a name other than SchoolAuction would help branch out to more non-profits and groups other than schools.

What business problems are you solving with the product? What benefits have you realized?

This was a great option to manage our annual fundraising event.

SchoolAuction.net review by Administrator in Pharmaceuticals
Administrator in Pharmaceuticals
Validated Reviewer
Review Source

"Shopped around and found this to be the best "

What do you like best?

Excellent set of features and functionality without the price-gouging that other software systems employee. I pay my fee, use the software, and the school gets to keep all we earn without having to pay back a percentage. LOVE that. I also am a huge fan of the employees--sales and support. Very friendly and prompt.

What do you dislike?

There are a few features that are somewhat hard to find... burried within other screens. But if you follow the video tutorials or reference the help files, everything is there!

I would also like it if the software tagged transactions so they can be coded by the credit card gateway. It would be good to know what event funds are coming in from.

Recommendations to others considering the product

Be ready to either use the plug-and-play cc processing option, or shop around for a competitive rate. We were able to cut our processing fees in half by shopping around.

What business problems are you solving with the product? What benefits have you realized?

We use this to run the annual pledge drive, two auction galas and a summer fair for a local school foundation. Training has always been a nightmare, so this software made it much easier for committess to get up and running quickly.

SchoolAuction.net review by Administrator in Hospital & Health Care
Administrator in Hospital & Health Care
Validated Reviewer
Review Source

"Annual Fundraiser Event Software"

What do you like best?

Pretty easy to use. We host an annual fundraiser event every year with a silent, live and Chinese auction. Guests purchase tickets to the event, and can use this software to bid on silent auction items ahead of the actual event. They are able to see the items up for grabs prior to the event. I really liked the software. It worked out well last year, which was our 1st year using it.

What do you dislike?

We have people who purchased tickets for several people and it linked those people together when we tried to check them out at the end of the evening by credit card. It wanted to use the vaulted credit card on file to pay for their items, when in fact each person had their own credit card to use.

What business problems are you solving with the product? What benefits have you realized?

We use to do the silent auction bid sheets on the computer separate from the Excel worksheet we were using to track the auction winners. This software allowed us to enter the items into one place, track the winners and print out not only the silent auction bid sheets, but other printed items to enhance the event.

SchoolAuction.net review by Milica T.
Milica T.
Validated Reviewer
Review Source

"Wonderful software! I highly recommend it!"

What do you like best?

I like the ease of use a lot, I was able to figure out many things on my own. I love the support, response time is unbelievably short. Sometimes they solved my issues, then showed me how they did it. Reporting is pretty good. Self check in and self check out features are so useful, we didn't have line ups at all. I like the options for the look and feel of the website. Online catalog was a huge hit in our school. It also enabled us to create the printed catalog for the live auction easier. Creating gift certificates and signs for silent auction item description and bidding sheets made things so much easier, it was a click of a button. We managed to run three different auctions for the first time even and doubled the profit from last year. The software was a huge part of it.

What do you dislike?

Not so much dislike, but the reporting was the only comment we have. There are so many options to create the tables but not all in the same place.

Recommendations to others considering the product

Get it, it will help your school fundraisers tremendously. Instead of wasting you time on doing things manually, use your time to get donations to make more profit. I researched and interviewed other software developers and SchoolAuction was by far the best one. It looks appealing, customer support is awesome, and price is so much lower than of others. I think the pricing system is good in a sense that they don't take percentage of your profit, which all other software developers do. This is the only way non-profit software should work. We are a small charter school and it is very hard for us to get the funds, so when we get it we want to keep it.

What business problems are you solving with the product? What benefits have you realized?

Benefits are huge, going from incomplete Excel spreadsheets to organized finances. Transparency is important with other PTO members, and software allows that. Save of time is enormous.

SchoolAuction.net review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Elementary school auction"

What do you like best?

Ease of use and broad functionality.

Easy to train most users within an hour or so.

Good for tracking donations and sales.

We adapted to non-auction type events. Bit cumbersome for this, but doable.

What do you dislike?

Little cumbersome in sorting - some functions seem hidden.

Inability to edit payment type - if you make an error in a check number or amount, for instance, you need to refund the payment and re-enter. This would be fine, except when you run a search on payments by type, it lists all the checks that had previously been entered and returned, and it looks like your balance is higher than actual. The totals are correct, but the individual transactions don't add up.

What business problems are you solving with the product? What benefits have you realized?

We're using the system to track sales and income from multiple school events.

Benefits are the centralized payment for all events.

Very powerful as auction software.

Would be nice to have other event types so we can create events such as a school registration where we are not selling tickets or receiving bids, and just accepting payments and orders.

SchoolAuction.net review by Dena C.
Dena C.
Validated Reviewer
Review Source

"SchoolAuction.net has been a great event software for our nonprofit's needs! "

What do you like best?

SchoolAuction.net has been a great event software for our nonprofit's needs! We use the software for ticket sales and silent auction logistics, as well as running reports after the events. The backend of the site is very user friendly and the available support on event night has come in handy on several occasions. We would highly recommend this service to other nonprofits in need!

We especially like the ability to migrate date from a past event to a new event saves us time and gives us a great baseline for Auction Donors and previous guests.

What do you dislike?

We have had to tweak some of the site features to meet the specific needs of our events, but the software techs have been very helpful in figuring out how best to make it still work for our needs

What business problems are you solving with the product? What benefits have you realized?

The software is a great bang for your buck when it comes to events software -- we are a nonprofit, so any ways we can save help ensure more money goes to our cause and this software is a great price-point for what we need it to accomplish. The timely response to online inquiries has helped us stay on top of any issues and resolve them for event day.

SchoolAuction.net review by Administrator in Higher Education
Administrator in Higher Education
Validated Reviewer
Verified Current User
Review Source

"Great customer service eased implementation process"

What do you like best?

Questions were always answered promptly, with a great deal of knowledge based instruction videos available.

What do you dislike?

Had some issues with guests signing in on their phones even though account was set up in advance. Seems like double accounts were set up. Part of this would be an issue due to our first time but I think some messages from auction site to guests could be helpful regardless of how new the software is to the organization.

What business problems are you solving with the product? What benefits have you realized?

Needed mobility of auction FAST with bad weather approaching. Had increase in auction revenue in spite of weather threats. Guests who actually came to event seemed to have a lot of fun with it.

SchoolAuction.net review by Jeanne Marie K.
Jeanne Marie K.
Validated Reviewer
Review Source

"Happy SchoolAuction.net Customer for Three Years and Counting"

What do you like best?

The ease of use, youtube tutorials, ticketing, reporting and live auction features are all great. Also, the addition of virtual checkout through email and vaulted cards has changed our gala for the better--more time to socialize and no time in long lines! The ease of use to create an online auction are unparalleled. We actually moved the bulk of our silent auction items to online because we could do so with this software. The customer service is outstanding, always prompt and helpful.

What do you dislike?

I'd like to see new upgrades to catalog display, but with the amount of yearly upgrades, I'm confident that the software will keep getting better.

What business problems are you solving with the product? What benefits have you realized?

We have solved many problems by using school auction.net. All information from year to year for analysis is at our fingertips. We can have far more auction items online than in a silent auction in person. We reach people who would not attend a live event. The ticketing and tracking patrons is easy and efficient. Reporting is efficient and easy to use, even for non-accountant types.

SchoolAuction.net review by Sarah M.
Sarah M.
Validated Reviewer
Verified Current User
Review Source

"Makes Running our Auction a Piece of Cake!"

What do you like best?

Love the ease of tracking items, what buyer they belong to and who donated them. Love how simple tracking ticket sales, seat assignments, and menu choices are too.

What do you dislike?

It takes a little getting used to - not super intuitive/user friendly when trying to figure out how things work.

Recommendations to others considering the product

Go for it!

What business problems are you solving with the product? What benefits have you realized?

Organization is a huge benefit. Having all info in one place as well.

SchoolAuction.net review by Debbie K.
Debbie K.
Validated Reviewer
Verified Current User
Review Source

"Great for Donors and Volunteers!"

What do you like best?

The ability to have multiple users to entering items and one place that everyone can see the what others have done. The ease of going from close of auction to check out in a timely manner made for a very positive donor experience.

What do you dislike?

Not everything is customizable but you can get all the information you need.

Recommendations to others considering the product

Use it!

What business problems are you solving with the product? What benefits have you realized?

Keeping track of items (where they are, who solicited them and their status of preparation for the auction). The efficient manner we were able to handle check out was a huge asset to our donor experience.

SchoolAuction.net review by Administrator in Professional Training & Coaching
Administrator in Professional Training & Coaching
Validated Reviewer
Verified Current User
Review Source

"The support is awesome and the program is easy to use"

What do you like best?

I like that it allows us to have a library of clients and reduces administrative work

What do you dislike?

That my club, which is made up of older ladies have a hard time grasping the power of the program and it's benefits

Recommendations to others considering the product

When you first get started use the help that is offered to save yourself time for setting up and try not to create dual systems, everything can go through the program

What business problems are you solving with the product? What benefits have you realized?

Reduction in administrative work, reduction in bookkeeping, reduces re-work, easy for our clients to register, pay etc.

I love the program!!!

SchoolAuction.net review by Isaac K.
Isaac K.
Validated Reviewer
Review Source

"Great End-To-End School Auction Software!"

What do you like best?

Ease of use, ability to migrate data between years, excellent customer service, ability to manage the entire auction from start to close with one website, the POS feature and transaction management, the friendly front end, the easily navigable back end.

What do you dislike?

Nothing really. The price point is higher than some other school auction software but that is because it contains much more functionality. If you have a very small event then maybe the price point would be too high for you. Otherwise, there is nothing to dislike.

Recommendations to others considering the product

You won't be disappointed!

What business problems are you solving with the product? What benefits have you realized?

I manage a mid-size school auction for my son's school with this software. We have been able to manage the entire auction with this excellent software.

SchoolAuction.net review by User in Logistics and Supply Chain
User in Logistics and Supply Chain
Validated Reviewer
Review Source

"A+ Experience"

What do you like best?

SchoolAuction.net is very intuitive and very user friendly. It does everything you need it to do. Our attendees were ready for online registering and paying. The support is very fast and responsive, and the self-help pages are more often than not all you need to answer your question.

What do you dislike?

This is not necessarily a dislike, but because the program does so much, you should be prepared to spend a fair amount of time exploring the site so that you can fully familiarize yourself with all that it can do for you.

Recommendations to others considering the product

I would 100% recommend SchoolAuction.net to other schools looking to improve their fundraising. Like most schools, our auction is run by volunteers. Volunteers need an easy program that they can jump right into without a lot of training, and SchoolAuction.net is perfect for that.

What business problems are you solving with the product? What benefits have you realized?

With the help of SchoolAuction.net, we had our most successful Auction ever. Because we could do so much online faster and easier than in years past, we were able to spend more time on other tasks.

SchoolAuction.net review by User
User
Validated Reviewer
Verified Current User
Review Source

"Easy and effective "

What do you like best?

I liked the ability to display auction items in one catalog and choose if I want to have the item be public or not.

What do you dislike?

When creating the bid sheets there is no option to personalize them. It would be nice to be able to add a border with our organization's logo or have an option to add photos or symbols.

What business problems are you solving with the product? What benefits have you realized?

Using school auctions helps with time efficiency during the event. Check out is a lot faster with everything already in a system ready to go.

SchoolAuction.net review by Jeff B.
Jeff B.
Validated Reviewer
Verified Current User
Review Source

"Excellent help resources and support, and well designed user interface, very easy to use"

What do you like best?

Ease of use, rich feature set, and great electronic and human support resources.

What do you dislike?

Inability to customize mail merge to produce true print-quality letters.

What business problems are you solving with the product? What benefits have you realized?

We are using it to support multiple gala and smaller events each year. Much check-out for events due to card vaulting capability

SchoolAuction.net review by Administrator in Religious Institutions
Administrator in Religious Institutions
Validated Reviewer
Review Source

"Augustana Lutheran Church 2016 Gala and Auction"

What do you like best?

SchoolAuction.net's auction software is a great tool for managing your event from start to finish. The support team is super. They are very responsive to your requests for "help."

Initially, we had an issue directing the money to the appropriate credit card gateway account with Vanco. School Auctions.net went the extra mile and worked with Vanco to resolve this issue for us and their other Vanco clients.

Auctions are a huge undertaking with a myriad of administrative details. Using this software certainly made our work much easier.

Ticketing, check-in and checkout processes are great. The ability to easily capture a variety of data is extremely beneficial and assists in planning for future events.

What do you dislike?

Not a dislike per se but more of a recommendation based on my learning curve. Take the time to thoroughly review the software and all it can do. Utilize the training videos. Do not be afraid to ask questions of the support team. The more you understand the program's capabilities, the more use you will get out of it.

Train your volunteers in advance of your event and be sure they know the ins and outs of their specific task (ticketing, check-in, checkout, etc.).

One addition that would be nice is the ability to add a photo(s) to the description sheets (as you can for the online catalog). I found that few people went online to view the catalog (even though it was well advertised. We have a lot of themed dinners, etc., and I like to add a picture of the prior year event, as an example.

What business problems are you solving with the product? What benefits have you realized?

The software took our auction to a new level of effectiveness and professionalism. The ability to capture data provides us the tool to analyze it and determine if there are things we can improve upon, etc.

Please note that he questions below do not provide a suitable answer for a church. Number of emploiyees doesn't give an adequate picture; Augustana has approximately 900 members. My relationship with the church is that I am a member, not a customer.

SchoolAuction.net review by Administrator
Administrator
Validated Reviewer
Review Source

"Great Software"

What do you like best?

This auction software is so easy to use! We can almost everything we need with this software including selling tickets to our event, checking guests in online, inputting all our auction items, easily checking guests out at the end of the evening and printing reports to see where we made the most money.

What do you dislike?

The only thing we really dislike is that we cannot print our auction booklet using this software.

Recommendations to others considering the product

If you are looking for an auction software that encompasses all you need, SchoolAuction.net is for you! They have great customer support, and they actually respond to emails, their software is easy to navigate and has helped to make our auctions run much smoother.

What business problems are you solving with the product? What benefits have you realized?

SchoolAuction.net allows our fundraising committee to easily log in and see where we are at with the process and makes our events run smoothly!

SchoolAuction.net review by Administrator in Retail
Administrator in Retail
Validated Reviewer
Review Source

"Auction.net makes collaboration possible."

What do you like best?

Prior to using auction.net, all of our volunteer worked on the project individually, requiring one person to patch and edit everything together in one voice ; very time consuming and inefficient. With auction.net, we all work on the project simultaneously with the ability to see other's efforts at the same time.

What do you dislike?

We have struggled with attempting to report year over year financial results. The program is great for singular auctions, and does allow you to merge donor data over to the next auction, but we have been unable to see side-by-side, year over year financial results without exporting the data to work with it.

What business problems are you solving with the product? What benefits have you realized?

This is our 3rd non-profit fundraiser with auction.net. In addition to increased efficiency and ease of use, we have realized increases in profits each year of use...

SchoolAuction.net review by Cristy S.
Cristy S.
Validated Reviewer
Verified Current User
Review Source

"Lydiksen Elementary School Auction Success!"

What do you like best?

Ability to catalog items and group them together to create a single auction lot, ability to print auction signs for each item from the system. System was easy to use and customer service was helpful.

What do you dislike?

Would have liked more customization ability. For example, some features we didn't use and I would have liked to turn them off.

What business problems are you solving with the product? What benefits have you realized?

Tracking auction items, putting the best possible experience forward for our attendees.

SchoolAuction.net review by Lianne B.
Lianne B.
Validated Reviewer
Verified Current User
Review Source

"Great, easy to use Software!"

What do you like best?

Great customer support, easy to follow tutorials for everything!

What do you dislike?

Some excessive clicking to get where you want to be. Not always intuitive where to find something.

What business problems are you solving with the product? What benefits have you realized?

Check in and Check out was so much easier! Easier to reconcile what was sold, with bidders. Reporting features are helpful for finance.

SchoolAuction.net review by Administrator in Non-Profit Organization Management
Administrator in Non-Profit Organization Management
Validated Reviewer
Verified Current User
Review Source

"Auction for the Schools"

What do you like best?

After so many years using the program, we have a group of people that know the software so it is really easy to use. the program is also very intuitive for those doing registration and check out on the night of the event.

What do you dislike?

There was is a learning curve, but also multiple ways to accomplish the same tasks.

What business problems are you solving with the product? What benefits have you realized?

This program organizes the committees for the auction and makes it easy to advertise, and follow the items for the auction.

SchoolAuction.net review by Hannah B.
Hannah B.
Validated Reviewer
Review Source

"Great software solution for our auction!"

What do you like best?

We love the cloud-based system and unlimited users. Our volunteers found School Auction to be easy to use once they completed the initial training. They have good tutorials and instructions available.

What do you dislike?

I do wish the forms were available for download in a format other than Word (Mac users, here), but School Auction's customer support is excellent and they have helped us work around this.

What business problems are you solving with the product? What benefits have you realized?

School Auction was an effective tool for managing our auction. It helped us manage donations, tickets and purchases in a clear interface. We will be using their software again for this year's auction. Pleased customer!

SchoolAuction.net review by Amy L.
Amy L.
Validated Reviewer
Review Source

"Excellent Site for our Education Foundation Needs"

What do you like best?

We run several fundraisers throughout the year, for our Foundation itself, for a volunteer-run, countywide elementary PTAs, countywide middle school events and more. Our foundation is growing and this platform provides everything we need and more. It allows us to continuously streamline our processes which is crucial for nonprofits to succeed.

What do you dislike?

Customizing some of the marketing pieces, like adding our event logo is a bit restricting but you can work around that. Customizing the bid sheets could also be a bit more flexible.

What business problems are you solving with the product? What benefits have you realized?

This platform allows our Foundation to run efficient events with excellent tracking and reporting.

SchoolAuction.net review by User
User
Validated Reviewer
Review Source

"Great software for school auctions! "

What do you like best?

This software is reasonably priced and they respond quickly to customer service requests. The software has the functionality to provide a professional experience for auction guests while being easy for volunteers to manage throughout the event. Our school auction net $100K and we had a myriad of revenue sources: tickets, raise the paddle, beer toss, heads or tails, silent and live auction, gift certificate wall, etc. SchoolAuction.net was able to handle all of this with ease. The software was instrumental to our success.

What do you dislike?

I can't think of any issues that weren't solved by a call/email to customer service.

Recommendations to others considering the product

I can't imagine finding another auction software company that can give you the same value for such a reasonable price.

What business problems are you solving with the product? What benefits have you realized?

Auction related issues: ticket purchases, online bidding, etc.

The software gave us the necessary tools to streamline our event.

SchoolAuction.net review by Avery L.
Avery L.
Validated Reviewer
Verified Current User
Review Source

"Tofino School Auction Review"

What do you like best?

The reports available to us through Tofino were interesting and useful for planning other fundraising events.

What do you dislike?

Tofino did not communicate with our database, etapestry, so we had to import all of the data ourselves following the event.

What business problems are you solving with the product? What benefits have you realized?

Ease of fundraising and auction tracking.

SchoolAuction.net review by Jeff L.
Jeff L.
Validated Reviewer
Verified Current User
Review Source

"Great Fundraising Product"

What do you like best?

Help requests are answered immediately. You can use there online tutorials or email your questions.

What do you dislike?

I like everything with Schoolauction.net

What business problems are you solving with the product? What benefits have you realized?

It is great to allow parents and sponsors donate online.

SchoolAuction.net review by Administrator in Fund-Raising
Administrator in Fund-Raising
Validated Reviewer
Verified Current User
Review Source

"Very happy with SchoolAuction.net"

What do you like best?

Easy data entry, excellent end user experience.

What do you dislike?

A few things that I'm hoping that will make it into future updates: easy separation of email-only and snail mail donor letters, and option to print thank you letters for paddle-raised items.

What business problems are you solving with the product? What benefits have you realized?

It is the easiest auction software i have worked with, and still a very reasonable price. Love that it's flat rate, and not a % take.

SchoolAuction.net review by Sheila S.
Sheila S.
Validated Reviewer
Review Source

"Awesome auction software!"

What do you like best?

The ease of use, tools to help learn and the support. Not being experienced at chairing an auction, it walked me through all the aspects of the auction and I was able to learn quickly.

What do you dislike?

Last time we used they didn't have mobile bidding but now they do.

What business problems are you solving with the product? What benefits have you realized?

It makes chairing an auction a much simpler task. It allows for multiple users making it easier to delegate tasks. It is an easy to use system providing much needed tools for a successful auction.

SchoolAuction.net review by User in Non-Profit Organization Management
User in Non-Profit Organization Management
Validated Reviewer
Review Source

" School auction.net rocks! "

What do you like best?

The software is easy to use and a great value for the money. Most of all, they don't take a piece of the action or charge you for credit card fees. We like the flat fee.

What do you dislike?

Nothing really. we were glad we bought credit card swipe her's rather than renting them.

Recommendations to others considering the product

Talk to Roger. He knows this world better than almost anyone.

What business problems are you solving with the product? What benefits have you realized?

We needed to database auction items for quick sale night of the big event and sell tickets to the auction. We have over 300 items to list and keep track of minimum bid and fair market value. In the past, another company took a percentage of our earnings and check out was a nightmare. Not anymore.

SchoolAuction.net review by Administrator in Non-Profit Organization Management
Administrator in Non-Profit Organization Management
Validated Reviewer
Verified Current User
Review Source

"SA review"

What do you like best?

Vaulting credit cards

Easy for guests to purchase event tickets

Event website and auction item catalog

What do you dislike?

Unable to track guests RSVP's

Data doesn't sync with Salesforce (our donor database)

Limited customization for thank you letters to guests

What business problems are you solving with the product? What benefits have you realized?

The main reason I was excited to try SA is the ability to vault credit cards

SchoolAuction.net review by Leslie F.
Leslie F.
Validated Reviewer
Review Source

"SchoolAuction.net is the best"

What do you like best?

This software does it all - tickets, entering/tracking donations, and running the complete auction night. I don't see how you could put on an auction without it!

Customer Service is excellent.

What do you dislike?

I don't dislike anything about this product.

Recommendations to others considering the product

you just need people with modern computer skills to do the setup, the rest of the users need no ramp up to use the product.

What business problems are you solving with the product? What benefits have you realized?

we can run the whole auction event via this software

SchoolAuction.net review by Administrator in Law Practice
Administrator in Law Practice
Validated Reviewer
Review Source

"Makes hosting an auction so much easier"

What do you like best?

Ease of use of finding things and making changes to the site. They are very responsive if I am ever having trouble doing something.

What do you dislike?

There are almost too many settings. It is hard to wade through the options.

Recommendations to others considering the product

This software is great. It is really easy to set up and each year it gets easier since you can rely on information used in previous years. I have rarely tried to do something that is outside of the software's capabilities. If I have a question, it has always been answered within 24 hours.

What business problems are you solving with the product? What benefits have you realized?

Having this auction software makes the auction possible. I don't think we could run our auction without this software.

SchoolAuction.net review by User in Financial Services
User in Financial Services
Validated Reviewer
Verified Current User
Review Source

"GREAT SERVICE!!"

What do you like best?

I liked that this was the first time using school auction.net and I was able to figure almost everything out with all the help options that they provided

What do you dislike?

The only thing I can possibly think of is the price. But I will admit, I've not done a ton of research on the competition due to the fact this product fits my needs so well.

What business problems are you solving with the product? What benefits have you realized?

Ease of running our school auction

SchoolAuction.net review by Lori M.
Lori M.
Validated Reviewer
Review Source

"Love the database for my events, very easy to use"

What do you like best?

The Auction that we did was easy to add all of my items and reports were awesome

What do you dislike?

nothing I was very happy with School Auction

Recommendations to others considering the product

Database is easy to learn. Roger is great at training the staff and once you start working on it east to switch around

What business problems are you solving with the product? What benefits have you realized?

none

SchoolAuction.net review by Administrator
Administrator
Validated Reviewer
Review Source

"Have used for years"

What do you like best?

The ease of check-in (mobile and at the door) and check out is easy to teach others in less than 15 minutes.

What do you dislike?

The websites there isn't a lot of choices for customization. But it works for the price and their customer service is AMAZING!

Recommendations to others considering the product

This software is fantastic and the price is reasonable compared to other companies.

What business problems are you solving with the product? What benefits have you realized?

We have no problems they have online auction software that works with our credit card merchant and it is integrated and smooth payment processing.

SchoolAuction.net review by Administrator in Events Services
Administrator in Events Services
Validated Reviewer
Verified Current User
Review Source

"Great auction software"

What do you like best?

Easy to use, easy to update, great customer service

What do you dislike?

Site can't accommodate auction items that have multiple spots (ex. 5 highest bidders receive a seat at the table)

What business problems are you solving with the product? What benefits have you realized?

Ticketing has been made easier with the software, and soliciting is also easier

SchoolAuction.net review by Kim R.
Kim R.
Validated Reviewer
Review Source

"Gala experience"

What do you like best?

The detailed instructions for each item.

What do you dislike?

I found the checkout process confusing and not as simple as the rest of the process.

What business problems are you solving with the product? What benefits have you realized?

The ease of inventory of items as well as getting everyone paid and checked in and out.

SchoolAuction.net review by Laura R.
Laura R.
Validated Reviewer
Review Source

"Happy with SchoolAuction.net"

What do you like best?

How quickly they are to respond to tickets I log when I have problems or questions.

What do you dislike?

That I can't CALL anyone, I have to log a ticket first.

What business problems are you solving with the product? What benefits have you realized?

Registration, tracking & money management for schoolwide events (2-4 per year)

SchoolAuction.net review by User in Government Administration
User in Government Administration
Validated Reviewer
Verified Current User
Review Source

"schoolauction.net really helps us a lot"

What do you like best?

Integration with inventory, donors' information, and guest check out.

What do you dislike?

For a school PTSA, we want to save every penny if possible. But it does not offer loyalty discount.

What business problems are you solving with the product? What benefits have you realized?

Without this service, we would have to handle inventory, manage donors and guests in separate places with different software. Now it really save us a lot of time and hassle.

SchoolAuction.net review by Kenyon W.
Kenyon W.
Validated Reviewer
Review Source

"Very good software; does the trick"

What do you like best?

Schoolauction.net has a number of great features that help to maximize fundraising, and it has very good customer service.

What do you dislike?

Schoolauction.net could use an overall facelift on its user interface to make it a big more intuitive and user-friendly.

What business problems are you solving with the product? What benefits have you realized?

We are a non-profit so our business is raising funds; we have been very happy with SchoolAuction.net's fundraising tools.

SchoolAuction.net review by Suzanne S.
Suzanne S.
Validated Reviewer
Review Source

"SchoolAuction.net has enabled Huff Elementary PTA to increase our fundraising"

What do you like best?

SchoolAuction.net has allowed us to increase our fundraising and awareness by allowing us to streamline our auction catalog, registration and bidding. We highly recommend SchoolAuction.net for other school auctions.

What do you dislike?

Somewhat challenging when entering donations which are from multiple recipients.

What business problems are you solving with the product? What benefits have you realized?

Helped us increase fundraising by having online catalog.

SchoolAuction.net review by Amanda H.
Amanda H.
Validated Reviewer
Review Source

"Amazing Software"

What do you like best?

The School Auction software is incredible! After looking into many different programs, we ultimately decided on School Auction because of the customization available. We were impressed and our donors were too!

What do you dislike?

This software is great and they continue to develop.

What business problems are you solving with the product? What benefits have you realized?

Managing event ticketing, silent auction, and donations.

SchoolAuction.net review by Administrator in Management Consulting
Administrator in Management Consulting
Validated Reviewer
Review Source

"Really useful software for anyone planning a fundraising auction. "

What do you like best?

Good end to end coverage from tickets to checkout to donation receipts. We use the mobile check in and checkout functionality as well.

What do you dislike?

Could be more user friendly at first, it takes some time to learn. There are plenty of videos and help text and its easier the second time around.

What business problems are you solving with the product? What benefits have you realized?

Managing a PTSA auction and event. Selling tickets with optional add ons, cataloging items for bid, checking in and out attendees. Makes the entire process easier to manage.

SchoolAuction.net review by Administrator in Non-Profit Organization Management
Administrator in Non-Profit Organization Management
Validated Reviewer
Verified Current User
Review Source

"Great auction software for PTA or small NPO"

What do you like best?

CRM database: Donor & Prospect Management

What do you dislike?

communications module isn't great; would like more options for customizing the receipt templates

What business problems are you solving with the product? What benefits have you realized?

Helps us manage our volunteers, prospect lists and solicitations seamlessly

SchoolAuction.net review by Administrator in Fund-Raising
Administrator in Fund-Raising
Validated Reviewer
Verified Current User
Review Source

"Great software and service "

What do you like best?

Customizable; value; ease of use; excellent customer service - very responsive.

What do you dislike?

Would like to fully customize some template components.

What business problems are you solving with the product? What benefits have you realized?

Solving the problem of disorganized and unattractive user interface for PTO fundraiser; have increased engagement since using updated program.

SchoolAuction.net review by Administrator in Museums and Institutions
Administrator in Museums and Institutions
Validated Reviewer
Review Source

"Great time saver and easy to use!"

What do you like best?

Schoolauction.net is a one great integrated system for tracking auction items, attendees, purchases, credit card charging and receipts.

What do you dislike?

I wish there was more ability to send emails from the system but this is a featured they are working on!

What business problems are you solving with the product? What benefits have you realized?

Without the software everything would have to be done manually or cross-checked. This software saves a lo of time, which is especially important for volunteer projects like school auctions.

SchoolAuction.net review by User
User
Validated Reviewer
Review Source

"Multiple Auctions Review"

What do you like best?

I love the ease of joy the credit card checkout works

What do you dislike?

Having to flip screens to make splits. I wish you could have a better way of splitting an item with two bidders.

Recommendations to others considering the product

Splitting needs to be easier.

What business problems are you solving with the product? What benefits have you realized?

Ease of self check out. That has been a good time saver

SchoolAuction.net review by Jessica E.
Jessica E.
Validated Reviewer
Review Source

"Amazing"

What do you like best?

Easy to use as I never used it before and didn't need any help

What do you dislike?

Pricing. $1,000 for a non profit to use a soft warevis rediclous

What business problems are you solving with the product? What benefits have you realized?

None

SchoolAuction.net review by Administrator in Program Development
Administrator in Program Development
Validated Reviewer
Review Source

"MOSD reviews SchoolAuction.net for use at SpeakEasy."

What do you like best?

I like mobile bidding/checkout the most.

What do you dislike?

I dislike not being able to combine mobile bidding and bid sheets for our "less techie" customers.

What business problems are you solving with the product? What benefits have you realized?

Our customers like the ease of mobile bidding and mobile checkout. It has relieved long lines at our events and streamlined our volunteer efforts.

SchoolAuction.net review by Administrator
Administrator
Validated Reviewer
Review Source

"Thanks for the software!"

What do you like best?

I enjoyed the intuitive map for the night-of operations

What do you dislike?

We had a difficult time integrating this into systems we already used (Salesforce)

What business problems are you solving with the product? What benefits have you realized?

It was great to have our auction check out process so easy to complete. The vaulting of the credit cards was fantastic!

SchoolAuction.net review by Administrator
Administrator
Validated Reviewer
Review Source

"Easy to use"

What do you like best?

I like how simple and organized school auction keeps our info. Makes our events run smoothly.

What do you dislike?

I’d like to be able to customize tabs better

Recommendations to others considering the product

Easy to understand and well organized.

What business problems are you solving with the product? What benefits have you realized?

Our school auction and walk a thon

SchoolAuction.net review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source

"Easy to use auction software"

What do you like best?

Easy to use, support is responsive and built for schools

What do you dislike?

UI is a little outdated, but overall we are happy with the software

What business problems are you solving with the product? What benefits have you realized?

We are public school, so we needed software that was inexpensive and easy to use and both problems were solved with school auction

SchoolAuction.net review by Administrator in Primary/Secondary Education
Administrator in Primary/Secondary Education
Validated Reviewer
Review Source

"Easy to use software with great record keeping! "

What do you like best?

Reoccuring items from year to year may be integrated without having to rekey donor and item info.

What do you dislike?

Wish there were more customized reports to help with analyzing data

What business problems are you solving with the product? What benefits have you realized?

Keeping track of auction fundraising items and donors in an organized way

SchoolAuction.net review by Administrator
Administrator
Validated Reviewer
Review Source

"We have used School Auction.net for at least 5 years with no glitches."

What do you like best?

The software is user-friendly and our gala staff has learned it easily.

What do you dislike?

It's hard to get administrative privileges changed to a new user.

What business problems are you solving with the product? What benefits have you realized?

Start-to-finish tracking for our major school fundraiser

SchoolAuction.net review by Administrator in Primary/Secondary Education
Administrator in Primary/Secondary Education
Validated Reviewer
Review Source

"Perfectly easy, user-friendly auction software!"

What do you like best?

Easy to use and personalize. Our users have hardly had any complaints!

What do you dislike?

We don't love the online auction portion - it's hard to personalize the page.

What business problems are you solving with the product? What benefits have you realized?

None.

Learn more about SchoolAuction.net

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