What do you like best?
Our school has a Gala auction with paper sheets for bidding. Given our demographics we are not likely to move to a full online or mobile only auction. So, being able to print all our bid sheets, certificates and descriptions is fantastic. We also love having the catalog available online after the live event. This has definitely increased our revenue as people continue to purchase items after the live event has ended. We also love the mobile/online payment option. 80+% of people have paid for their winnings within one day of the auction closing! Not having to chase people down for payment has been great.
What do you dislike?
The biggest money makers at our party are parties and experiences. These are great since we are able to host multiple people for a party and collect from all of them as opposed to one winning bidder. SchoolAuction.net is okay at allowing for multiple sign ups and multiple winners. But it has no means of following up with winners. We have to manually track all the parties, participans and send out reminders which is a lot of work. It would be nice to be able to use the data that is already there in the software to do all of our party follow ups. Also, we create a print catalog and while we are able to export all the catalog entries, we still have to spend a great deal of time reformatting the entries so that the catalog looks decent.
Recommendations to others considering the product
This is a very good product and a great value for the price. We have definitely recouped the cost and more from how much more we were able to offer and raise during the auction. I would take advantage of the trial and see if it fits the style of auction you are hosting.
What business problems are you solving with the product? What benefits have you realized?
Business problems solved - since we are a PTA and all volunteer, the software has been great in helping reduce the amount of volunteer labor needed to run the auction. The biggest benefit is recovering 80% or or more of our payments online and rapidly.