Scoro

Scoro

(16)
4.7 out of 5 stars

Scoro is a next generation business management software, combining all the features & tools you need for your business into one comprehensive system.

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Showing 16 Scoro reviews
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Scoro review by <span>Kait K.</span>
Kait K.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Scoro - a perfect tool for sales division

What do you like best?

User interface, eas of use, customer relation management makes tracking customers and their process convenient, sending out quotation templates that saves time of creating a new quotation

What do you dislike?

Making quotation templates is little bit clumsy as you need to check if all the fonts and font sizes are equal, especially when you copy information from other documents. This apply only if you make detailed and quite long quotations

What business problems are you solving with the product? What benefits have you realized?

Tracking sales team and their efforts. Before using Scoro we didn't have good way to track our team processes and efforts. Right now the pipeline system, comments on customer profile and reminders help to keep the hole team up to date and focused. It helps to track sales numbers.

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Scoro review by <span>Magnus P.</span>
Magnus P.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Real time saver!

What do you like best?

I have been using Scoro for years and I am really happy with it. Scoro is very easy to use and very practical. I can keep eye on my projects, all the data is in one place and I don't have to mess with different apps. And I don't need post-its anymore :)

What do you dislike?

Some of the updates are bit confusing and can be a surprise. But customer service has been very helpful to solve those issues.

Recommendations to others considering the product

Easy to use, good customer service, saves time and all the data is in one place

What business problems are you solving with the product? What benefits have you realized?

Project management is way more easier with Scoro than with our previous solution. We have saved lot's of time and energy.

What Business Process Management solution do you use?

Thanks for letting us know!
Scoro review by <span>Erle A.</span>
Erle A.
Validated Reviewer
Organic
Reviewed On

Best virtual secretary!

What do you like best?

The best thing of Scoro is that I have so many opporunities - like event calendar, fast information exchange with colleagues, opportunity to issue invoices, free or booked inventory overview and all this important information will remain in history. For us is also very good, that we import our client e-mails in one table and its good to sent important information to all our clients.

What do you dislike?

Actually I like all, no negative experience so far. Just I think we still dont use all the Scoro opporunities and mayby its good to have somekind of training to discover all.

Recommendations to others considering the product

I really recommend! One place where you can actually do everything. Scoro is like virtual secretary, where you have overview of your clients, invoices, events and so on. No excel tables needed! :) And its possible to use it in phone also.

What business problems are you solving with the product? What benefits have you realized?

- event calendar / as we sell our rooms to different events, then its good overview what room is already booked and so on

- fast information exchange with colleagues /all colleagues see same information and technical team will take all needed information from Scoro (like how many tables, chairs needed and so on)

- opportunity to issue invoices / we send directly from Scoro invoices to our accountant and we do offers through Scoro to client

- free or booked inventory overview / like virtual warehouse, we know what is booked and what is free and its possible to add inventory to different event.

- important information will remain in history

Scoro review by <span>Jaana U.</span>
Jaana U.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Fastest and easiest program to make offers, invoices and magaging clients.

What do you like best?

I like the best the fact that I can turn my approved offers to clients into invoices

What do you dislike?

Adding new products and new projects but just at the first time

Recommendations to others considering the product

I really recomend scoro. Good to keep an eye on the process of the work your employees are doing and everything else

What business problems are you solving with the product? What benefits have you realized?

All the offers that I make to my clients to scoro look really good and clear - makes selling advertisement much easier

Scoro review by Administrator
Administrator
Validated Reviewer
Verified Current User
Organic
Reviewed On

Great tool for

What do you like best?

Gives a great overview of the jobs in process, jobs confirmed, jobs cancelled etc.

Gathers together valuable information about clients, assortment, purchase history, revenue-cost-margin data.

Efficient when a loyal client wants to order the same product again --> with just a few clicks and with the help of purchase history a few minutes and the first step of the work is done.

What do you dislike?

Unable to delete customer data who has purchased something before.

Unable to change description of other details on the invoice, that do not affect the sum, once the invoice has been transferred.

Sometimes the need for too many filters the get the data required.

What business problems are you solving with the product? What benefits have you realized?

Sales, customer feedback, client base analysis, sales and assortment analysis, cost-revenue-margin analysis.

Scoro review by Administrator in Automotive
Administrator in Automotive
Validated Reviewer
Organic
Reviewed On

A complete overview of my team and work

What do you like best?

Not having to use 5+ tools for my work. My team used separate software for – CRM, project management, everyday task management, dashboard, calendar, and loads of spreadsheets. Now with Scoro, we have project management, work scheduling and tracking, meetings management, customer database, reporting, dashboards, and budgeting, everything in one place.

What do you dislike?

It was a quite long and difficult process to start using Scoro and leave everything else behind. Our previous tools were added to our work one by one, and the team kind of fluently got used to them. Now it was this big project to transform all our processes. But I guess that every operational change is difficult for a larger team, and the end result has been great! Just a heads up – be prepared to make time for this transition.

What business problems are you solving with the product? What benefits have you realized?

- We insert our work into one place, no double-entries

- Very clear overview of our plans and progress in real time

- The team members are more eager to use Scoro than the previous tools (less hassle and better interface)

- Everything is connected and linked: projects with contacts, specific tasks and calendar events; contact view has all history; etc.

- We can pull detailed reports because all the data is in one place

- The mobile app is very useful, as a manager, I can always check the most important things on the go

- Dashboards are also very useful – they look nice, are easy to compile and understand, yet they give us a lot of information in one view

- There are many opportunities to customise fields, set bookmarks, set activity types, create custom dashboards, set different levels of access for the team members, create PDF/invoice designs, etc.

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Scoro
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