What do you like best?
I absolutely love Screenhero. The two way sharing, mapping of shortcuts like copy and paste, visual fidelity, audio quality, and low CPU usage are all industry leading. It successfully avoids the uncanny valley that most screensharing tools fall into while also avoiding a complicated setup.
What do you dislike?
Screenhero is no longer available for download without an invitation as part of their acquisition by Slack.
If you start screenhero, then plug in your mic, Screenhero won't detect it. This can be confusing because input and output devices are independent (you can use your Apple earbuds as a mic, but use the speakers on your laptop as the output). Restarting the app fixes it, but it's inconvenient to do so.
Recommendations to others considering the product
Because Screenhero is only available by invite from an existing user, it can be awkward to onboard new users or clients. This is likely a non-starter for some organizations, while a non-issue for others.
What business problems are you solving with the product? What benefits have you realized?
Screenhero allows me to assist colleagues that need help getting setup with a new tool or application. I've also used it to present interactive interfaces to clients and allow them to interact without a third-party hosting setup.
Because Screenhero plays well on most platforms, it skips the “what system are you on” dance that wastes cycles when planning a meeting. It also ensures that the impression of my presentation won't be tainted by technical issues.