Scribe Insight

(12)
4.5 out of 5 stars

Scribe Insight is integration software for front office and back office integrations for mid-market and enterprise business.

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Scribe Insight review by <span>Juan Alberto G.</span>
Juan Alberto G.
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A great tool to integrate systems

What do you like best?

Even when Scribe provides a lot of connectors to the most popular and not so popular software, it still have great capability to connect to different data sources which is great when you have legacy systems or in-house developed systems. It is a very reliable tool that you just have to setup and let it be, you can be sure it will perform as expected.

What do you dislike?

It can go crazy with the alerts, Once I received 2500+ during a day due to network issues, there is no way to limit the number of alerts received or to acknowledge the problem and stop receiving them.

There is no way to set up a maintenance time for an specific data connection, you need to manually pause the jobs or pause the whole system to avoid alerts and errors.

Recommendations to others considering the product

It is a great product, easy to implement and requires very low maintenance. You will need some SQL knowledge and a very good understanding of the databases to use.

What business problems are you solving with the product? What benefits have you realized?

We have offices in different parts of the world, each one is using a different ERP, So we use Scribe to bring all the data to a centralized database and ERP on the corporate office. We use it to update the ERP with the CRM data as there is no other way to connect them and also to update the sales history of our sales portal into the CRM as the sales portal is home a grown system.

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Scribe Insight review by <span>Mike P.</span>
Mike P.
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Quality integration tool that doesn't require a developer

What do you like best?

The user interface is simple to use and intuitive. If I don't know how to do something, the interface usually makes it fairly simple to work out. If that doesn't work, there is always online manuals and their support team. The console allows excellent error management and again is flexible in it's setup.

What do you dislike?

The support team is not as responsive as it once was and I often find I am having to find workarounds to issues as I don't get the response I'm looking for. This isn't a regular issue, but it does put a negative slant on the product. With regards the product itself, I often see problems with the execution log where it crashes when I attempt to use grouping. Not a show stopper, but frustrating.

Recommendations to others considering the product

Beware if considering the choice between Scribe Online and Scribe Insight, these are different products and Scribe Insight is a much more mature product which allows a greater complexity in your integrations. If you choose Scribe Online, but later find it is not fit for your purpose, there is no option to swap, you'll have to buy Scribe Insight on top of the money you've already paid for Scribe Online and you'll need to start from scratch to build the integrations.

With regards using the product itself I have found being able to install Scribe Insight on a dedicated server with at least double the minimum specification requirements has helped to ensure a smooth experience.

What business problems are you solving with the product? What benefits have you realized?

Scribe Insight is one of the Migration and Integration options we provide to our customers. Some are using it on very large complex on-going integrations connecting multiple data sources to their CRM system. It is also a regular tool of choice when migrating to Dynamics CRM.

It is simple to build integrations, with a nice user interface. Testing is simple and moving the deployment from a test environment to live is also pain free.

What On-Premise Data Integration solution do you use?

Thanks for letting us know!
Scribe Insight review by <span>Wayne W.</span>
Wayne W.
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Solid, reliable ETL tool

What do you like best?

The best part for me that once a integration is set up they typically require little maintenance. If there are any issues it can be configured to send notifications.

Many of the tools I looked at are passive. Scribe provides a number of ways to initiate an integration including a robust scheduler, file watcher and integration with MSMQ.

It's also a great tool for ad-hock integration. I work mostly with Microsoft Dynamics CRM and used to write C# programs for quick integrations Now I usually use Scribe since it's a lot faster to develop and test.

What do you dislike?

I suppose the biggest issue I have is that there is so much in the product often very useful features get lost in the UI. Once I do find one of these features and look they are documented. Not sure what can be done to address this from a UI perspective..

Recommendations to others considering the product

Relationships are important with dealing with other companies. Scribe Software seems to be good people to partner with.

Scribe Insight may seem expensive up front but in the end it's a solid, cost effective ETL solution.

What business problems are you solving with the product? What benefits have you realized?

Primarily integrating our ERP system and a number of other internal systems with Microsoft Dynamics CRM. The Scribe CRM adapter makes this a relatively simple process.

Scribe Insight review by <span>Matt P.</span>
Matt P.
Validated Reviewer
Organic
Reviewed On

Full featured integration software

What do you like best?

The software is great for linking two completly different systems and performs data translation as part of its sync/transfer process.

I like that you can test a sync process in the workbench with actual data before unleashing it. The adapters for CRM and GP have made it quick and easy to put together a DTS and get started on it.

Message Queues in the console, allow the system to process MSMQ XML messages, but you can also resubmit them to the queues for re-processing with a different label - pretty useful.

What do you dislike?

interface is a little 1990's and could do with a facelift. That said, it does what it's supposed to do.

Recommendations to others considering the product

There are some gotchya's during installation if you dont follow the guide - BUT if you follow the install guide directly, there will be no issues.

Try and work with someone who has already used and implemented the product.

What business problems are you solving with the product? What benefits have you realized?

We're using if for clients integrating with Dynamics CRM, SYSPRO, Dynamics GP, SQL Databases, XML files, the list goes on.

It has a lot of little features that make life easy (like being able to monitor a folder for new XML files and then process them on arrival).

Scribe Insight review by <span>Matthew M.</span>
Matthew M.
Validated Reviewer
Organic
Reviewed On

Scribing it up!

What do you like best?

Scribe Insight is easy to use, administer and maintain for our organization. We use it extensively for migration and integration routines to various complex systems. The best part is no coding is required which makes talking to CRM and AX much easier to achieve.

What do you dislike?

The UI for Insight is a little dated and could use a refresh.

Recommendations to others considering the product

Scribe Insight makes integrating business applications easy and non-technical.

What business problems are you solving with the product? What benefits have you realized?

Integrating our Dynamics CRM and AX applications so product, customer and pricing information is kept in sync.

By using Scribe Insight we have seen the benefits of having robust connectivity between our business applications and a way of easily finding and troubleshooting any integration issues. The ROI we are realizing by using Insight over say a custom build integration is high.

Scribe Insight review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
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Invitation from G2 Crowd
Reviewed On

Scribe Insight - Great Product

What do you like best?

My favorite feature is the ability to test the DTS results within the Workbench without having to do a full (or partial) data run. This allows development and unit testing to be more efficient. I also like the ability to prioritize publisher messages within the Scribe Console.

What do you dislike?

Some of the newer adapter (or connectors) are only available in Scribe Online. It would be nice to have them available for both products so customers don't need a hybrid environment.

Recommendations to others considering the product

There are some good white-papers on the Scribe Software website. Consider connection type and number of connections when licensing the product. Also, when planning for data migration-integration, make sure you understand the data volume, frequency and triggers. As well as performance expectations and dependencies.

What business problems are you solving with the product? What benefits have you realized?

Scribe is my go-to product for most data migrations and standard integrations. My experience is mostly around CRM-ERP integrations.

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Kate from G2 Crowd

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