What do you like best?
Easy to learn, easy to understand, great illustrations and a strive of always improving, both client wise and the system.
What do you dislike?
I had troubles to export charts in the beginning, but it has disappeared now. The most problem is that I don't have enough time using the tools.
Recommendations to others considering the product
They are personal, so talk to them. Ask them questions, deliver your problems and they will solve them. That's how we did it and our work has been easier since.
What business problems are you solving with the product? What benefits have you realized?
Better understanding of our market, and our core customers. By having SCRM we can focus on creating better and better content online, and instead of guessing we can improve by learning day by day.