SelectSurvey.NET

(18)
4.4 out of 5 stars

ClassApps.com develops and sells online survey software.

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Showing 23 SelectSurvey.NET reviews
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SelectSurvey.NET review by <span>Sumit A.</span>
Sumit A.
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Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Select Survey - Easy to Use and Reliable

What do you like best?

I've used various versions of this program over the past five years and am pleased to see the updates to the most recent version. I like that the program is highly customizable if you have someone familiar with coding/programming.

We've been able to add custom question types, data readout and ensure the tool works with redirect links from third-party recruiting firms.

What do you dislike?

As you get 20-30 pages within a survey things begin to slow down. I've tried 3 tiers of hosting packages and still have not found a solution, which leads me to think this could be part of the software. Its not a deal-breaker, just somewhat of an annoyance when you're in a hurry.

The page conditions (skip patterns) could be a little more intuitive to set up and also review as a whole. They work fine, but I've seen better from competitors.

Recommendations to others considering the product

When you set up your hosting, be sure that the company enables 24 hour snapshots of your files. I've had issues in the past where employees has accessed the tool from their phone/tablet and accidentally deleted a survey with responses. Luckily, with the back up and how SelectSurvey is designed you can restore it easily.

What business problems are you solving with the product? What benefits have you realized?

We use SelectSurvey to host global market research studies. It has given us the power to bring the service fully in-house for our agency, cutting cost and increase margin in the process.

It is worth its weight in gold just to have the flexibility to program, launch and trouble-shoot research studies on your schedule, 24/7.

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SelectSurvey.NET review by <span>Trey M.</span>
Trey M.
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Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

I manage the team that supports SelectSurvey.net for the university.

What do you like best?

I like the flexibility of the question types as well as the ability to do advanced branching within a survey. The reporting features give many options for viewing/review the results as well as exporting them for analysis in other tools. The product is hosted locally and has good performance. We've received good customer service from the company when needed.

What do you dislike?

The user interface for authors and administrators is a bit old and sometimes confusing for new users. While moving around in the menus you are often taken back to the full listing of surveys and have to re-select the survey you were working on. We did have a security breach in a prior version and attackers gained access to a system via the product. A patch was issued and resolved quickly.

What business problems are you solving with the product? What benefits have you realized?

By using SelectSurvey.net we are able to provide survey services for the entire campus to support students, departments and research activities and avoid the cost of each department paying for separate survey services. Additionally, we have control over our own data which is important for many research projects we host. We are also able to support the product and give training unlike the free services hosted out on the internet.

What Survey solution do you use?

Thanks for letting us know!
SelectSurvey.NET review by <span>Fiona H.</span>
Fiona H.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Decent Tool

What do you like best?

- Fairly easy to use.

- Allows for basic HTML control.

- Good documentation

- Experience with support services has always been positive.

- Allows for complicated surveys.

- Allows us to drop in Omniture and GA to track traffic.

- Can easily place ad calls on the page to serve up display opportunities.

- Has a variety of data export options.

- Can be used easily by non-digital employees.

What do you dislike?

- Depending on the survey type, it is not always easy to embed in to another site.

- Could use some front end design improvements - allow for basic users (non developers) to create a stronger presentation.

Recommendations to others considering the product

For the price it offers a lot of value. Not the prettiest but if you need something that is easy to use and is data focused - this works very well.

What business problems are you solving with the product? What benefits have you realized?

Customer facing contests and surveys - used primarily to drive traffic and gain opt-ins for marketing purposes.

SelectSurvey.NET review by <span>Frank D.</span>
Frank D.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

SelectSurvey tops for our Health care organization

What do you like best?

Very intuitive interface. Users are quickly creating surveys within minutes of brief training/overview. Cost is very affordable given the full features available. Also vendor support is great.

What do you dislike?

Reports are sometimes difficult to generate in a user friendly manner. Especially custom reports, the interface is clunky. Also some of the advanced features have little to no documentation (Iso Gant 360 degrees comparison, what?) so it is difficult for me to show others how these features work if I don't know.

Recommendations to others considering the product

I would recommend this for novice to intermediate level tech savvy users who have some experience creating surveys. Some of our more experienced biostats users/clinicians/ instructors however, find this tool does not provide enough report generation options.

What business problems are you solving with the product? What benefits have you realized?

We are giving managers and leaders in our enterprise the freedom to be able to collect data on any number of work situations and variables they face, in a reasonably short period of time. They enjoy the intuitiveness and ease of use, as well as the number of features the application provides.

SelectSurvey.NET review by <span>Kevin B.</span>
Kevin B.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Flexible survey software, great technical support, fair prices

What do you like best?

The web survey tools allow great flexibility, ease of use, large number of surveys and they have excellent technical support. From Installation to final reports, they are there to help. I have nothing but good things to say about this product.

What do you dislike?

I would love to run this product on a stand-alone client machine that then uploads it's data to the web database. I wouldn't say this is something I dislike, just that it's a feature I'd love to have. I haven't found anything that I really dislike about this product.

Recommendations to others considering the product

SelectSurvey.NET offers a wide varity of products and is extremely easy to work with. Creating surveys and deployment is very easy. These take out the pain of surveys. Do yourself a favor and choose this product. You'll be glad you did.

What business problems are you solving with the product? What benefits have you realized?

We do managemet surveys utilizing this tool. It offers the best flexibility with a continued realiability.

SelectSurvey.NET review by <span>Charles R.</span>
Charles R.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Fantastic product; This little tool has lots of features and we use it alot.

What do you like best?

Hosting it ourselves and being able to create as many, as often and as custom surveys as we want. We have the enterprise version with active logic to get email notifications rather that wait for reviewers on hot action items. It is super easy to learn and use.

What do you dislike?

Our only complaint is the number of empty or incomplete survey responses, and we are not sure if they are redundant attempts, actual incompletes or lost data.

Recommendations to others considering the product

If you want a full featured survey tool that allows unlimited authors, surveys and respondents, this is a great tool.

What business problems are you solving with the product? What benefits have you realized?

We use surveys internally, externally and even have it integrated with our Learning management system to provide a more custom experience for our customers.

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