What do you like best?
Awesome user experience. Everything about using Semaphore is great. Adding projects, servers, managing teams, etc. It's too often that the user experience is overlooked when dealing with tools that are so heavily trafficked by developers. It's also fast, and always kept up to date, and easy to integrate with other services. I also like their blog articles.
What do you dislike?
I can't really think of anything to dislike about the product. The price is competitive with similar offerings, though after comparing with others head to head, we chose Semaphore and have not been sorry. I did reach out to their HR department once and did not get a reply. Oh well! :)
Recommendations to others considering the product
Give it a try first, and compare it to other products. See if it works for you. Ask them for help if you need it.
What business problems are you solving with the product? What benefits have you realized?
We needed to move away from managing our own Jenkins, so we looked at managed CI/CD solutions. Semaphore fit the bill in every way and was easy to set up. I just love it. Using it, and more properly said, making full use of the platform, we reduced build time from ~ 16 minutes to about 4.