What do you like best?
I am very much love their White-label facilities. While signing up. They have given free credits to sending transactional emails to my companies clients.
Sending emails within my own companies sub domain name and it provides more trust for me and my clients.
SendGrid has great tracking facilities. It provides open rate, email opening, clicking the link and not open rates also. Also peoples can easily unsubscribe from my Transactional Email lists if they are not willing to receive any email from us.
SendGrid has API system that i can enable to send emails from Web or hosting services that are not support SMTP ports. Also they provide adding several API key's for separated projects and can identify which API was assign for separated projects.
One most feature i love very much that, they have Multiple User Credentials facilities. It means i can add multiple username / SMTP usernames for multiple projects. SendGrid is the great for their features. I can add several / multiple SMTP usernames for separated projects. And also can give them permission for usability. It means i don't have to create several SendGrid accounts for mine. Just one account can do all the things for me and my company.
While sending emails, i can receive instantly into my inbox. I have tested in my development environment and web server too. Both sector has fast enough features that receive the email instantly. Wondering that their emails are not reserved at QUEUE !
What do you dislike?
SendGrid has more advantage then dis-advantage to report for it. Their service is very much high and no need to report for dislikes... I have been using since 2 years and never found any major bugs or problems to communicate.
One thing must have to say that, their new website design confuse me sometimes. Because i had well experience in previous version web design and have to learn many thing from the new design. I believe this is not dislike but confusing to use from older version to new version of design.
Recommendations to others considering the product
SendGrid is free to use for personal users. You will receive free Email sending credits once registered. You can try their services within these credits.
If your business grows, you can simply order for more credits. SendGrid provides month to month credits and you don't have to worry for extra charges.
Once you register, you will get API based email sending facility, Multiple SMTP accounts in one primary account. You can track your transactional email sending as well. You can use Web Hook features to send and track emails from web based program. You can enable white label feature that will be help your customers to identify that emails was sent by your company/ company domain name.
SendGrid will help you to grow your business very quickly. SendGrid will cover your all the transactional email sending needs and you don't have to stay with your manual email sending system.
Try today. SendGrid is free to use. You don't have to pay for the services unless you decided to buy more credits.
What business problems are you solving with the product? What benefits have you realized?
SendGrid solves many of business problems that uncountable. Imaging that they services is very much lightweight and light-speed to use. Our customers received emails within seconds when sending from web features as like Invoices, Latest features. Billing Due's etc.
Their Whitelabel feature is very much good to use. I can enable domain and email address in Whitelabel and our customers can see that emails are sending from our domain names. That grow more trust. Because of high rate of spam or phishing emails. Whitelabel is the great solution for business owners.
We can track our sending emails. We can track the open rate and link click rates. Also can understand that which emails are bounced and we communicate with our clients manually.
Their unsubscribe facility is very good feature for our clients. If any clients would like to stop receiving emails from us, just clicking the link to unsubscribe and they are removed from our list. So that, we don't have to monitor for unsubscribe reports.