SendinBlue

(114)
3.9 out of 5 stars

Easily manage your marketing campaigns, transactional emails, and SMS messages all in one simple and powerful platform.

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SendinBlue review by <span>Oluwajoba O.</span>
Oluwajoba O.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Great Tool For Getting Started With Email Marketing

What do you like best?

1. Free To Use: Sendinblue offers a free version which I currently use. A lot of Autoresponders out their require a monthly subscription even if you do not have a lot of subscribers. Sendinblue is great for getting your feet wet in the Autoresponder emailing side of your business

2. Campaigns are super easy to setup. I have experience using other autoresponder services and I would say that when it comes to campaign creation and even setting up your email list, sendinblue is quite easy and straight forward.

3. Customer support is good. I have had to contact their support a few times and they were quite helpful and friendly

What do you dislike?

No landing page builder. Unlike other autoresponders out there, Sendinblue does not have a proper landing page builder so you will need other apps to create your landing pages

Recommendations to others considering the product

Sendinblue is good for people who are new to email marketing. When starting out you need a free solution like this one unless you really know what you are doing. I once paid for an autoresponder for one year without any returns because I did not know you could get an autoresponder free so, do not be like me, get sendinblue for free

What business problems are you solving with the product? What benefits have you realized?

I currently use Sendinblue for my main ecommerce website and I use it to capture emails from my customers as well as email from optin forms on my website

I use it to send marketing emails to my subscribers whenever I want

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SendinBlue review by <span>katherine g.</span>
katherine g.
Validated Reviewer
Verified Current User
Organic
Reviewed On

corporate email management

What do you like best?

is a complete application to send advertising by mail, you can make campaigns, edit text, you can program and also gives you detailed statistics of the process

What do you dislike?

the basic version is a bit limited, should have a little more scope due to the volume of customers in companies

Recommendations to others considering the product

This platform helps you organize advertising campaigns for your customers, the information comes through campaigns programs and gives you a detailed report of those campaigns. it is an excellent tool to send mass emails and follow up on customers

What business problems are you solving with the product? What benefits have you realized?

I have been able to attract clients through the programmed campaigns that I do every month by mail, the detailed report that it provides gives me the ability to see who accepts my product and who does not

What Email Marketing solution do you use?

Thanks for letting us know!
SendinBlue review by <span>Anton K.</span>
Anton K.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Sendinblue is the best email marketing service out here, it has everything you need in one provider

What do you like best?

I like that I was able to consolidate 4 different cloud services under one roof, Sendinblue has everything you need or your email marketing and automation needs.

What do you dislike?

The process of adding new contacts can be tedious sometimes but you have to understand that they really do care that your mails always get to their destination and that means making sure no spam is sent.

Recommendations to others considering the product

Easier contact uploading and updating.

What business problems are you solving with the product? What benefits have you realized?

I was looking for one provider that would have everything that I needed. I use to have Mailjet for transactional email sending, Sendwithus for template email sending and Mailchimp for email marketing.

Sendinblue has everything you need under one roof! It has transactional, marketing, bultin mail editor, plus they also have SMS sending and receiving, automation (which works great) and the support guys are awesome.

SendinBlue review by <span>Oz Y.</span>
Oz Y.
Validated Reviewer
Verified Current User
Organic
Reviewed On

SendinBlue is better than the rest

What do you like best?

Getting started with SiB is easy and cost effective for small organizations, the interface is smooth and accessing + exporting data is simple. I've used 'blue at two companies now without ever running into an issue, the support team is communicative and helpful in getting things going which alone is light years ahead of their competitors in itself.

What do you dislike?

The brand new interface changes are still a it clunky and the KB is a bit of a hassle to navigate.

Recommendations to others considering the product

We ran trials on Mailjet, Elastic, and Sendgrid when deciding who to move on from Mandrill/Mailchimp to and SendInBlue was the clear winner in all categories and have been great ever since.

What business problems are you solving with the product? What benefits have you realized?

The ability to use a robust campaign and transactional email system without huge setup, maintenance and administrative costs and processes is great.

SendinBlue review by Administrator
Administrator
Validated Reviewer
Verified Current User
Organic
Reviewed On

IMPOSSIBLE to work with

What do you like best?

Really.... maybe the easy way to customise the look of the newsletters themselves but totally not worth it in my opinion.

What do you dislike?

Communication - incomplete info - it is SO hard to find the correct info.

I am no techno phobe - my assistant definitely is very capable too and even with using Google to search up what they could possibly mean, we still did not get it...

It was hard to import the list we had and then I had to prove we got them genuinely - we were trying to transfer over from Mailchimp. SO I totally get they need to check it but the way they went about it just made it out like we were assumed to be dodgy... We had to prove ourselves,, we were definitely NOT welcomed with open arms PLUS the terminology used in their communications; totally not user friendly

Then we had issues with credits because it turned out; when you have confirmation emails sent out on subscriber forms, you actually need credits... not that we could find CLEAR information about that AT ALL... we asked customer service and just got another crazy confusing reply.....

Now we are having issues with sending as the open rate or bounce rate or whatever rate was too low/too high.

It doesn't state anywhere what it needs to be.... and as I had stated to them before; we were just re-instating this list so we were bound to have some unsubscribers... But TBH I have no idea why our account has now been SUSPENDED!! until we BUY a dedicated IP that is.... yeah right...

Recommendations to others considering the product

Don't go there - you have to jump through SO many hoops! and then when you want to find more info to understand what they mean, it is either not there, it is not clear OR they try to push you into buying more... ridiculous

What business problems are you solving with the product? What benefits have you realized?

none as I am running from it as fast as I can

SendinBlue review by <span>Victor F.</span>
Victor F.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Absolutely horrible and dishonest company to be avoided at all costs

What do you like best?

Nothing. It was cheap, but not worth it in the end of the day. I made huge losses as a consequence of the extremely poor service.

What do you dislike?

Your service in absolutely awful. Out of seven campaigns sent major problems with six of them. Emails strangely go into many subscribers spambox (which didn't happen with mailchimp). They never look at requests the same day and often responses are useless. They absolutely never answer their customer service phone (I tried about 50 times). Unbelievably unprofessional.

You also LIE to your customers by blocking the account for no reason and then try to to force to sell an IP address on people.

DO NOT USE THIS PROVIDER

Recommendations to others considering the product

AVOID IT

What business problems are you solving with the product? What benefits have you realized?

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