Sendwithus

Sendwithus

(88)
4.1 out of 5 stars

Sendwithus is a cloud-based communications management platform that helps organizations streamline their email creation process.

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sendwithus review by <span>Hayden W.</span>
Hayden W.
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Why Sendwithus is the best

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What do you like best?

I love the usability both on the frontend and with the api. So much thought has gone into how people actually use the software. The ability to easy copy template id's is a lifesaver. I know it seems small, but it brings the use-ability up to 11.

What do you dislike?

There frontend does not always update as if the page was refreshed. Sorting is a good example of this. Things are sorted alphabetically when you refresh, but not so when you update things on the frontend.

Email templates always look ugly. It's really hard to organize your html in way that isn't overwhelming to nontechnical people. Also, would like to be able to access snippets from within the template editor. You currently have to have multiple windows or tabs open to manage snippets.

ALSO just thought of this! But versioned snippets? Right now if you change a snippet it affects all of your emails. I wish there was a way to create another version that you can test out before you publish it live.

Finally, a better way to promote versions when you promote new code that makes use of those new versions. There have been a couple times where this has been missed because it is an extra task.

What business problems are you solving with the product? What benefits have you realized?

We are using sendwithus for all of our transaction email. Non technical staff are able to handle the majority of editing while handing off any of the more complicated tasks to developers.

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sendwithus review by <span>Alex W.</span>
Alex W.
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Elegant solution to your mailer needs

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What do you like best?

I admit to being a bit of a newbie to the software, but I have used it to edit a few email templates while working at my current company. The sendwithus ui allowed the templates to be easy to find, edit, update and monitor. The dashboard even provides metrics regarding open rate, etc.

What do you dislike?

There are some minor issues like some css issues. Specifically some text is currently bleeding under another element on the live log list. I'm not sure if you can set it up with sendwithus, but it would be nice to be able to automate when emails are sent. I'd also like an easier way to send data form our app, to their templates.

What business problems are you solving with the product? What benefits have you realized?

We use sendwithus to send a ton of emails to our users. Overall, its been fairly painless to implement.

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sendwithus review by Administrator in Computer Software
Administrator in Computer Software
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What do you like best?

I really like the use of jinja in templates - it is a really powerful feature that allows those who excel at formatting and email marketing shine with straightforward implementation of devs (passing necessary data to templates in API calls and automations)

What do you dislike?

I think it is very unfortunate that you can not pull very much from log data using the API. One very obvious example would be the inability to render the sent email based on the log. Instead, I have to try to reconstruct the data that would have been sent to the api call/automation, and call the render method on that data.

Recommendations to others considering the product

Feature rich and easy to use! Wish I had switched from my previous provider sooner.

What business problems are you solving with the product? What benefits have you realized?

Devs were constantly being asked to alter email templates based on mockups by the communications director - this diverted dev attention for a communications task. That problem has been resolved.

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Sendwithus review by <span>John W.</span>
John W.
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Excellent tool with few shortcomings

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What do you like best?

Live template builder is great for coders, Litmus integration makes QA a breeze, snippets save time and effort, reliable data importing/personalization

What do you dislike?

No nested folders, search function is a little lacking.

What business problems are you solving with the product? What benefits have you realized?

We have a bank of 400+ email templates, all of which we've built in Sendwithus. The builder in SWU is phenomenal if you write code - your changes are updated almost instantly. QA is made simple with the Litmus integration. Code editor is colorized, making it far easier to scroll through lines of HTML. The Snippet functionality is also great, and has saved an immense amount of time and headaches.

If they implement nested folders and improve the template search function just a bit, I'd give it a 10.

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sendwithus review by Administrator in Real Estate
Administrator in Real Estate
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Great tool for transactional emails

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What do you like best?

Jinja and API integration with other systems. Internal reporting features that allow me to see how well emails are doing.

What do you dislike?

Wish it was a more robust tool so I could use it with marketing related emails - a one-stop shop. Inability to do any real segmentation for sends. No ability to see which users are engaging the most or least and pull a list if needed. List pulling is also very limited, you can only pull and get email addresses, very cumbersome.

Recommendations to others considering the product

Makes sure it ticks all the boxes you require before signing the dotted line. Very good platform if all you need is basic email sends, but anything more complicated will be very complicated and require engineering efforts via API calls.

What business problems are you solving with the product? What benefits have you realized?

Ability to send multi-listing or multi-product emails without the need to hardcode - jinja really makes this easy. This allows us to re-engage customer with products that suite them the best and make them return to our website.

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Sendwithus review by Administrator in Management Consulting
Administrator in Management Consulting
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Meets all emailing needs for a startup

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What do you like best?

As a developer, it's easy to view a log of all the emails sent out in order to ensure emails are going out to the correct people. It's also easy to pass information directly into their templates for custom emails. It's a good solution for startups to try and lay a foundation for the email marketing and outreach programs.

What do you dislike?

I think the documentation for developers could be better. Other than that, It does what it says it does.

What business problems are you solving with the product? What benefits have you realized?

We use SendWithUs to manage all our outbound emails to our customers. It's easy to set up a template and have it populate with all the relevant data. Considering we reach out to lots of influencers on when / how to post to their social outlet, the timing and data contained within the emails is important and it's never been too much of a hassle to ensure it's correct.

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