SentricWorkforce

SentricWorkforce

(20)
4.0 out of 5 stars

We connect companies with their workforce through cloud based applications

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SentricWorkforce review by <span>Jill R.</span>
Jill R.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Amazing support and features

What do you like best?

I can now store and search for 95% of my HR related data in one place. Their database has been customized to our needs, flexible in many areas, and the breadth of information we can put in the system is beyond what we expected.

What do you dislike?

Occasionally there is a report or area that I would like to see improved or operate better. They are very responsive to my requests, some things they are able to work on right away, others they have not been able to accommodate.

Recommendations to others considering the product

Really look at what you need and want from a Human Resources Management system, what reports you want, what information you want to be able to enter, etc. Ask specific questions and ask for examples.

The implementation takes a lot of work on your side as well as theirs, it is a commitment, but you are building a platform together that will make your life so much easier in the future. If you do it right the first time it will be well worth the effort.

What business problems are you solving with the product? What benefits have you realized?

We wanted a centralized place for all of our HR information and tracking. We had been with several large payroll companies in the past and they had claimed they had a full HR management system, but they had always been insufficient. This one really allows for most of the info you would need your HR team and managers to have access to to run the HR part of your business.

We were also able to get off of paper time cards and use their time and attendance system, which saves on time, energy, and increases our accuracy.

We plan to start using the candidate tracking system soon!

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SentricWorkforce review by <span>Lauren O.</span>
Lauren O.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

It works for what we need it for right now

What do you like best?

I do appreciate Sentric's willingness to find work arounds for us or create new things for us. It seems like we always need something complicated set up for us and Sentric does their best to help us. Sentric is good for what we need it for right now due to some other programs we still use, like Quickbooks.

What do you dislike?

I wish the candidate tracking portion was more streamlined and had more features to help with categorizing candidates and filtering etc.

Recommendations to others considering the product

Have one of your staff dedicated to improving and working with it so that you can accomplish as much as possible with the software.

What business problems are you solving with the product? What benefits have you realized?

We are very spread out, so it is great for our clinics that are spread all over the state to be able to access the same information. It is very helpful to our managers.

What HR Management Suites solution do you use?

Thanks for letting us know!
SentricWorkforce review by Administrator in Mining & Metals
Administrator in Mining & Metals
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

An effective HR, time & attendance, and payroll system

What do you like best?

Time & attendance integrates with the HR system, making the payroll element more efficient. I also appreciate the responsiveness and knowledge base of the Customer Relation team.

What do you dislike?

It can be cumbersome to configure certain organization specific needs in regards to the time & attendance module. There have been a number of instances that a "work around" needs put in place internally, with the worst case scenario being consistent manual adjustments during each payroll processing cycle.

Recommendations to others considering the product

Sentric utilizes a third party system for TLM (time labor management), as such they can not always readily offer a reasons or solutions to time & attendance issues. It is imperative as the system is implemented the organization address all the time & attendance/pay rules so that the system is configured appropriately from the on-set. Additionally, there is not an abundance of tutorials available within the learning center, which creates challenges as an end user.

What business problems are you solving with the product? What benefits have you realized?

Sentric's pricing is much more affordable than most of the larger competitors, with that said the services they provide are a good "value" for the dollar. I have experienced mostly favorable interactions with the Customer Relation team and found the agents to be familiar and comfortable with the dynamics of Workforce.

SentricWorkforce review by <span>Emma O.</span>
Emma O.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Easy to use platform

What do you like best?

I like the Time Administration piece, allowing our employees to clock in/out, tie to their absences and leave plans, and be signed electronically by the employee/managers. It's been a huge time saver on my end, coming from a very manual time card process.

What do you dislike?

There are some features that always require me to contact support when I want to make changes, even when instructions are clear on the Support Community. It can get a little frustrating.

What business problems are you solving with the product? What benefits have you realized?

Timekeeping, absence tracking, candidate tracking, licenses/certification tracking, training/reviews are in process, onboarding paperwork. These have drastically cut down on our manual process and spreadsheet use, and allowing managers and employees to be more accountable and hands-on.

SentricWorkforce review by <span>Kim M.</span>
Kim M.
Validated Reviewer
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Finally, a company that cares if we fit! With hundreds of options, we're lucky we found Sentric.

What do you like best?

Capability. Sentric has everything that I need. Everyone has been so knowledgeable and friendly and delivered on EVERYTHING they promised. (We're still going through implementation.)

What do you dislike?

The UI could pop a little more, but it's still very easy to use.

Recommendations to others considering the product

This is the first HRIS team I have worked with from sales to implementation with such a high level of knowledge. I cannot say enough good things about their professionalism, knowledge, and ability to truly ensure that we are a good fit for each other, and then deliver on everything that was promised.

What business problems are you solving with the product? What benefits have you realized?

This is my current company's first HRIS, everything is a benefit!

SentricWorkforce review by Administrator in Financial Services
Administrator in Financial Services
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Supportive HRIS with great reporting abilities

What do you like best?

I like how intuitive it is. A person can self training themselves because of the intuitive design and training resources Sentric provides.

What do you dislike?

Employees would like more features that focused on internal communication. One idea was the ability for employees to schedule meeting with their HR rep through Sentric.

Recommendations to others considering the product

Combine a facebook style for communication and employee engagement with your current features

What business problems are you solving with the product? What benefits have you realized?

Sentric allows us to be transparent with our employees. Employees are taking a more active role in keeping their information and records for taxes, pay, and benefits current.

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