G2 Crowd builds the world's largest business commerce platform fueled by $100M in funding 🚀

Servant Keeper

4.0
(14)

Servant Keeper is a church management software that offers solutions in donor management, fundraising and direct mail

Work for Servant Keeper?

Learning about Servant Keeper?

We can help you find the solution that fits you best.

Servant Keeper Reviews

Ask Servant Keeper a Question
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • For Category
  • Industry
Ratings
Company Size
User Role
For Category
Industry
Showing 14 Servant Keeper reviews
LinkedIn Connections
Servant Keeper review by Clint A.
Clint A.
Validated Reviewer
Verified Current User
Review Source

"Great Detailed Product, Not Simple to Use or always Reliable"

What do you like best?

We currently use the cloud-based database, which allows us to work from anywhere. We really like the ability to make notes on families or individuals, and use this feature frequently to write a note for specific contacts - including notes that will only be seen by the person making the note or their designated people - this is great for counseling, important events, and the like.

What do you dislike?

Some aspects of the software are quite 'clunky' to navigate and at times the software seems to lose details - an essential feature of the product! For example, we may enter our attendance, but then not find a family in the 'attended' column. In the past, we have had a week worth of giving simply disappear - causing issues with our end-of-year giving statements.

Recommendations to others considering the product

This is more difficult; but be prepared. Purchase the tech support as this company charges extra for that service. Always get the cloud solution!

What business problems are you solving with the product? What benefits have you realized?

We use SK to help us track our membership from first-time guests to long-time members. We track attendance, important events (like a serious accident or death of a loved one), giving, and talents in our software. This saves us time and effort and allows us to have a comprehensive plan for keeping up with our congregation. Overall, there are many great features and when we recently began looking at switching to another provider, we felt that sticking with Servant Keeper was the best option.

Sign in to G2 Crowd to see what your connections have to say about Servant Keeper
Servant Keeper review by Deb R.
Deb R.
Validated Reviewer
Review Source

"Susquehanna Valley Loves Servant Keeper"

What do you like best?

This program makes the check-in for our Children's Ministry a breeze. We utilize this program to track all attendees, visitors and attendance reports.

What do you dislike?

I attempted to create an updated directory report and I found it difficult to change due to programming.

Recommendations to others considering the product

Very easy to implement. You will have the information you need for reporting purposes.

What business problems are you solving with the product? What benefits have you realized?

No business problems. We take the security of our children very seriously and with this program and the labels that are generated and given to each child, specific people with a receipt can only pick up their child. The labels also list any allergies or specific medical information given by the parents.

What Church Management solution do you use?

Thanks for letting us know!
Servant Keeper review by Marcus M.
Marcus M.
Validated Reviewer
Review Source

"Quality Church Management from Small to Large"

What do you like best?

The program is easy to use. It allows the user to input as much or as little information for each member entry. The program can be installed and then moved to network storage and operated from there. All of the files necessary to run are in the main folder. Because of that, it can be moved anywhere, once it is installed into its folder.

What do you dislike?

Multiple .exe files for different features. One for membership, one for contributions, one for users. Should be one program file.

Recommendations to others considering the product

Give a look. Compare apples to apples with other packages. Even if it is good, compare upgrade costs over the long term.

What business problems are you solving with the product? What benefits have you realized?

Problems solved are membership and contribution management.

Servant Keeper review by Rosa Y.
Rosa Y.
Validated Reviewer
Review Source

"Serving with Servant Keeper"

What do you like best?

I have been using Servant Keeper for over 10 years now. I like it that it keeps all my information up to date. It is easy to use. I use the desktop software. It is easy to transfer files using CSV spreadsheets. I can send statements by mail or email. I updates regularly without any problems. I also like that I don't have to pay a monthly fee for using it.

What do you dislike?

What I don't like about this software is that it is only on my desktop. Sometimes when it updates, some things don't update. For example, when I go to print a document, I have to go to Program Files to fix the problem.

Recommendations to others considering the product

I would suggest that if the congregation is small, get the desktop. I am the only one that work with it. If there are more people involved, then the online version might work better.

What business problems are you solving with the product? What benefits have you realized?

I for example have online information that I need to input in Servant Keeper and I can't because it is not the same software. I created a CSV spreadsheet. I transfer the online data to this spreadsheet and then I import the information. The benefit of creating this spreadsheet is that I don't have to own the Servant Keeper online to do this. Simple.

Servant Keeper review by User in Non-Profit Organization Management
User in Non-Profit Organization Management
Validated Reviewer
Review Source

"Just like any other church database"

What do you like best?

There was not much I enjoyed about Servant Keeper. However, compared to other church database software, it seemed to be the most user friendly in looking up general contact information. It’s fairly easy to do a quick lookup. Login is also fairly simple.

What do you dislike?

There is a lot I didn’t enjoy. First, it is not user friendly MAC systems. It is not easy to create and generate new reports. Mail merges were also difficult unless you were very familiar with the process. It was quite glitchy.

Recommendations to others considering the product

It’s exstensive in it’s offerings, but there are much more user friendly programs that have what you need.

What business problems are you solving with the product? What benefits have you realized?

Mail merges, database record keeping, reports, etc. Not many benefits - it’s outdated in comparison to simple, easy I like programs like Planning Center.

Servant Keeper review by User in Religious Institutions
User in Religious Institutions
Validated Reviewer
Verified Current User
Review Source

"Servant Keeper"

What do you like best?

It has a lot of features. Various jobs we would have needed to do separately before can all be done in one program now.

What do you dislike?

The cloud hosting can be slow and if itnloses connection to the server, you may have to close out and reopen the program. Information on how to use different features and functions can be a bit tough to find.

Recommendations to others considering the product

The instruction books are very helpful for figuring out the ropes.

What business problems are you solving with the product? What benefits have you realized?

It allows us to manage contributions, track attendance, and check in children. We can also manage birthdays and anniversaries.

Servant Keeper review by Jonella B.
Jonella B.
Validated Reviewer
Verified Current User
Review Source

"Great user interface"

What do you like best?

Simple sign in, tracks church members and keeps easy record to giving

What do you dislike?

I can’t always pull the types of reports needed for members

Recommendations to others considering the product

Great tool for keeping church records.

What business problems are you solving with the product? What benefits have you realized?

Keeping records of our entire congregation, both members and visitors, contact information and giving records.

Servant Keeper review by User in Religious Institutions
User in Religious Institutions
Validated Reviewer
Review Source

"Software for your whole church"

What do you like best?

Servant keeper offers a whole church experience, from directory to children's ministry check in.

What do you dislike?

Servant keeper is not always as customizable as needed.

Recommendations to others considering the product

Make sure you know what features you are looking for and look through the program fully first. There are some things that aren't customizable and there are a lot of features that other products offer so you may be able to cover more than one need with this product.

What business problems are you solving with the product? What benefits have you realized?

The one cost for the all services is wonderful. It has a check in system for CHildren's Ministry, directory for church managements, mobile apps for mobile ministry, privacy settings to make sure your notes on families for individuals stay private, and giving statements.

Servant Keeper review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Financial & Office Secretary at a church"

What do you like best?

The software is easy to use and keep everything updated all in one place.

What do you dislike?

Some of the reports are not easy to customize for records we would like to have.

What business problems are you solving with the product? What benefits have you realized?

It makes my job a lot easier. You can add guest while working with the donation side and they will be available on the church management side. No double entry needed.

Servant Keeper review by Brett N.
Brett N.
Validated Reviewer
Review Source

"Not Without Its Limitations"

What do you like best?

We are able to store all the contact information for individuals and families at our church, and, from those records, produce church directories.

What do you dislike?

It is not very intuitive, and it does not allow all of the categorization options we desire.

Recommendations to others considering the product

I have not looked into other solutions, but I have to believe there are better solutions out there.

What business problems are you solving with the product? What benefits have you realized?

The problem ServantKeeper solves is keeping track of all the contact information for our congregants. The benefit is in its ability to store information and produce various products based upon that information.

Servant Keeper review by Administrator in Religious Institutions
Administrator in Religious Institutions
Validated Reviewer
Verified Current User
Review Source

"Great"

What do you like best?

I like how you can have everything in detail. When you want to print a report you can also customize it to fit your needs.

What do you dislike?

I dislike that you have to log in 3 different times to access contribution, membership, and administration.

What business problems are you solving with the product? What benefits have you realized?

We are able to keep records of donations eaasiers.

Servant Keeper review by Administrator in Performing Arts
Administrator in Performing Arts
Validated Reviewer
Verified Current User
Review Source

"Servant Keeper"

What do you like best?

Helps us do Ministry! Allows us to keep updated info on the congregation. Also being able to create Directories as needed.

What do you dislike?

I would like more choices when printing Directories.

What business problems are you solving with the product? What benefits have you realized?

keeping an updated database as well as Donor Management is very helpful. We are also able to keep internal notes to meet other needs regarding the congregation.

Servant Keeper review by Administrator in Higher Education
Administrator in Higher Education
Validated Reviewer
Review Source

"The product performs all that we require"

What do you like best?

Comprehensive church database software. Allows us to enter all of the information required to maintain our growing congregation

What do you dislike?

Longer than expected time to load information after a search. Easy to accidentally close the software and have to wait to reload everything.

What business problems are you solving with the product? What benefits have you realized?

We are able to efficiently communicate and track members and visitors along with special notes, donations, and other church-related information on families and individuals. We efficiently create mailing labels that avoid duplication by household.

Servant Keeper review by User in Religious Institutions
User in Religious Institutions
Validated Reviewer
Review Source

"Great product "

What do you like best?

It makes it easy to keep track of all our members as well as send out emails.

What do you dislike?

The user interface mostly. It doesn't affect the use of the product, however.

What business problems are you solving with the product? What benefits have you realized?

Attendance tracking, emailing, and giving records

Kate from G2 Crowd

Learning about Servant Keeper?

I can help.
* We monitor all Servant Keeper reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.