ServiceChannel Service Automation combines a web- and mobile-based work order management platform with integrated analytics in a complete source-to-settle solution.
A quick look at how we fit into the world of facilities management and how we can help your company.
A more in depth look at our Service Automation product
An overview of our Analytics and Business Intelligence platform
ServiceChannel provides facilities managers with a single platform to source, procure, manage, and pay for repair and maintenance services from commercial contractors across their enterprise. By delivering unprecedented transparency and data-driven analytics of service quality, across all trades, locations, and contractors, facilities managers drive significant brand equity and ROI for their organizations without outsourcing or investing in new infrastructure.
ServiceChannel Service Automation is an integrated suite of web- and mobile-based solutions to help manage the entire process of facilities management, including finding contractors and suppliers, entering all planned and demand service requests, tracking work orders, and processing payments. There are currently two different packages to meet your business' needs: Service Automation Essentials and Service Automation Professional.
More than 500 leading global brands use ServiceChannel daily to conduct business with 50,000+ contractors at more than 300,000 locations in 63 countries. These customers use ServiceChannel solutions daily to help optimize millions of transactions and billions of dollars of facilities management spend annually.