ServiceM8

4.3
(3)

ServiceM8 is a field service management application that allows you to quickly dispatch urgent jobs, locate staff members and communicate with your employees and clients without a phone call.

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ServiceM8 review by Emily B.
Emily B.
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"Great for smaller business tasks with fewer employees"

What do you like best?

I like that you can customize templates and upload to be used very easily and invoicing is extremely easy to do with this system and remove if any mistakes.

What do you dislike?

The reports are extremely basic and don't really allow you to customize but you can export it to an excel and sort and work your magic that way.

Recommendations to others considering the product

This is a great product as it's extremely easy to maneuver on daily tasks and I invoice out of it weekly. My biggest recommendation is playing around in the system as i keep finding new ways to manipulate data to make my tasks easier when searching information. This system is extremely basic so you have to be the one to do a lot in it rather than it being left to its own devices.

What business problems are you solving with the product? What benefits have you realized?

We can very easily track past and present jobs without having to have only 1 way of finding the information. You can use many key words to help you find the job or by property location. Major benefit has been the ease of the system, hopefully corporate will allow us to use the GPS feature for when we need to reach our guys on site.

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ServiceM8 review by Juan Javier Vega B.
Juan Javier Vega B.
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"management software"

What do you like best?

It is a job management software or office management software essential for business or home service companies

Its interface is simple, fast and easy to use.

I emphasize their customer service support is exceptional.

I like the way the cloud is based with a local backup.

What do you dislike?

I could not think of a negative point as such only that the application is not for Android devices and it will be good to have it on Android since not all of us can have a device with iOS

What business problems are you solving with the product? What benefits have you realized?

In general this platform is of great help to plan and maintain control of any maintenance work in the office.

I recommend it

What Field Service Management solution do you use?

Thanks for letting us know!
ServiceM8 review by Nikhil H.
Nikhil H.
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"ServiceM8 helped me running my first startup"

What do you like best?

ServiceM8 gives a step by step setup upon sign up. They have these short how-to videos in the dashboard and a pretty useful help menu. This helped me has a newbie to the software. Overall It is has great record keeping so you can have all your records for each client at your fingertips.

What do you dislike?

Never really could figure out how to resize the logo. The help menu was pretty useful but I ended up referring it a lot while navigating in the mobile app. It doesn’t integrate with QB Payments. They should roll out a update pretty soon.

Recommendations to others considering the product

Overall it's a good app but it could be made better with more integrations. So if you need those kind of features like QB Payment integrations I suggest you decide on another software.

What business problems are you solving with the product? What benefits have you realized?

Well at that point of time when the startup was at a good level we were focused on customer service and ServiceM8 proved to be a relatively inexpensive product. it's been very helpful to us with scheduling service calls and doing invoicing

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