ServiceM8 is a field service management application that allows you to quickly dispatch urgent jobs, locate staff members and communicate with your employees and clients without a phone call.

Work for ServiceM8?

Learning about ServiceM8?

We can help you find the solution that fits you best.

Find the Right Product

ServiceM8 Reviews

Ask ServiceM8 a Question
Write a Review
Filter Reviews
Filter Reviews
Company Size
User Role
Showing 3 ServiceM8 reviews
LinkedIn Connections
ServiceM8 review by Emily B.
Emily B.
Validated Reviewer
Verified Current User
Review Source

"Great for smaller business tasks with fewer employees"

What do you like best?

I like that you can customize templates and upload to be used very easily and invoicing is extremely easy to do with this system and remove if any mistakes.

What do you dislike?

The reports are extremely basic and don't really allow you to customize but you can export it to an excel and sort and work your magic that way.

Recommendations to others considering the product

This is a great product as it's extremely easy to maneuver on daily tasks and I invoice out of it weekly. My biggest recommendation is playing around in the system as i keep finding new ways to manipulate data to make my tasks easier when searching information. This system is extremely basic so you have to be the one to do a lot in it rather than it being left to its own devices.

What business problems are you solving with the product? What benefits have you realized?

We can very easily track past and present jobs without having to have only 1 way of finding the information. You can use many key words to help you find the job or by property location. Major benefit has been the ease of the system, hopefully corporate will allow us to use the GPS feature for when we need to reach our guys on site.

Sign in to G2 Crowd to see what your connections have to say about ServiceM8
ServiceM8 review by Juan Javier Vega B.
Juan Javier Vega B.
Validated Reviewer
Verified Current User
Review Source

"management software"

What do you like best?

It is a job management software or office management software essential for business or home service companies

Its interface is simple, fast and easy to use.

I emphasize their customer service support is exceptional.

I like the way the cloud is based with a local backup.

What do you dislike?

I could not think of a negative point as such only that the application is not for Android devices and it will be good to have it on Android since not all of us can have a device with iOS

What business problems are you solving with the product? What benefits have you realized?

In general this platform is of great help to plan and maintain control of any maintenance work in the office.

I recommend it

What Field Service Management solution do you use?

Thanks for letting us know!
ServiceM8 review by Nikhil H.
Nikhil H.
Validated Reviewer
Verified Current User
Review Source

"ServiceM8 helped me running my first startup"

What do you like best?

ServiceM8 gives a step by step setup upon sign up. They have these short how-to videos in the dashboard and a pretty useful help menu. This helped me has a newbie to the software. Overall It is has great record keeping so you can have all your records for each client at your fingertips.

What do you dislike?

Never really could figure out how to resize the logo. The help menu was pretty useful but I ended up referring it a lot while navigating in the mobile app. It doesn’t integrate with QB Payments. They should roll out a update pretty soon.

Recommendations to others considering the product

Overall it's a good app but it could be made better with more integrations. So if you need those kind of features like QB Payment integrations I suggest you decide on another software.

What business problems are you solving with the product? What benefits have you realized?

Well at that point of time when the startup was at a good level we were focused on customer service and ServiceM8 proved to be a relatively inexpensive product. it's been very helpful to us with scheduling service calls and doing invoicing

There are not enough reviews of ServiceM8 for G2 Crowd to provide buying insight. Below are some alternatives with more reviews:

Microsoft Dynamics 365 for Field Service Logo
Microsoft Dynamics 365 for Field Service
FieldOne Sky is the agile platform for Intelligent field service management enabling companies to deliver world class customer experiences in the field while maximizing efficiency and minimizing costs.
mHelpDesk Logo
Mhelpdesk is a field service software solution that manages field technicians, work orders, employee scheduling, and client billing. By combining and integrating multiple business management tools, Mhelpdesk provides a solution that eliminates double-data entry while giving business owners visibility over their field technicians in real-time.
Oracle Field Service Cloud Logo
Oracle Field Service Cloud
TOA Technologies' field service management solutions use patented predictive technology to help organizations reduce costs and improve customer service.
Skedulo Logo
Enterprise Workforce Management
Jobber Logo
No-nonsense customer management, scheduling and invoicing software for field services.
Housecall Pro Logo
Housecall Pro
The premier all-in-one field service management and CRM marketing tool for service professionals
GoSpotCheck Logo
GoSpotCheck streamlines the data collection process by saving reps time in the field and giving management a powerful, easy-to-digest reporting dashboard.
Kickserv Logo
A CRM for the mobile work force providing field service automation
ClickSoftware Logo
ClickSoftware is a provider of field service and workforce management software and solutions for every size of field service business in any industry.
GE Servicemax Logo
GE Servicemax
GE Servicemax is a cloud-based field service management solution.
Show more
Kate from G2 Crowd

Learning about ServiceM8?

I can help.
* We monitor all ServiceM8 reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.