ServicePower

(3)
3.8 out of 5 stars

ServicePower provides a complete global, mobile, field management platform enabling clients to utilize both employed & contracted resources and control all elements of the job lifecycle, from opportunity to execution to analysis.

Work for ServicePower?
Skedulo fieldservmang  2x

Learning about ServicePower?

We can help you find the solution that fits you best.

ServicePower Reviews

Ask ServicePower a Question
Write a Review
Filter Reviews
Filter Reviews
Ratings
Company Size
User Role
User Industry
For Category
Showing 3 ServicePower reviews
LinkedIn Connections
ServicePower review by Administrator
Administrator
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Turnkey website that connects the manufacturers directly to the service companies

What do you like best?

extremely easy to accept service calls and process claims for warranty. Warranty claims can be submitted within a click of a button as the manufacturer already fills out the dispatch and claim information for you. It is very easy to check the status of your claims as there are different stages that it goes through... If there is any problem with a service claim that you submit you can easily make the corrections needed in order to get it through the paid process. this is a Great website

What do you dislike?

customer service can be a bit lacking. If any problems arise with claims you can expect to be on hold for a good 30 minutes. Also, for some claim processing some claims can get stuck in a review status. Thus, you would have to call the company in order to get the to push the claim to the next status.

Recommendations to others considering the product

Most of the time you don't have a choice. The manufacturer does business with them.

What business problems are you solving with the product? What benefits have you realized?

Keeping track of our service calls and warranty claims all in one place to make sure that we get paid for every job that we go out of. It makes it easy to transfer the customers information into our own internal program for the purposes of bookkeeping.

Sign in to G2 Crowd to see what your connections have to say about ServicePower
Headshots
ServicePower review by <span>Cormac M.</span>
Cormac M.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Excellent Service Power

What do you like best?

The ability to schedule and send jobs in real time

What do you dislike?

The fact that you cannot tell if jobs are completed on the service power screen

What business problems are you solving with the product? What benefits have you realized?

The scheduling of different types of jobs to engineers in a variety of geographical locations.

What Field Service Management solution do you use?

Thanks for letting us know!
ServicePower review by User in Utilities
User in Utilities
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

ServicePower - Maximises Resource Efficiency

What do you like best?

It is easy to use and interfaces well with other systems

What do you dislike?

Standing data can take some time to set up

Recommendations to others considering the product

Take a holistic approach and include all systems that may need to interface with ServicePower, both existing and planned for the future.

What business problems are you solving with the product? What benefits have you realized?

This has transformed our operations from a paper based largely manual system to a much more efficient one

There are not enough reviews of ServicePower for G2 Crowd to provide buying insight. Below are some alternatives with more reviews:

1
Kickserv Logo
Kickserv
(52)
A CRM for the mobile work force providing field service automation
2
mHelpDesk Logo
mHelpDesk
(47)
Mhelpdesk is a field service software solution that manages field technicians, work orders, employee scheduling, and client billing. By combining and integrating multiple business management tools, Mhelpdesk provides a solution that eliminates double-data entry while giving business owners visibility over their field technicians in real-time.
3
GoSpotCheck Logo
GoSpotCheck
(44)
GoSpotCheck streamlines the data collection process by saving reps time in the field and giving management a powerful, easy-to-digest reporting dashboard.
4
HouseCall Pro Logo
HouseCall Pro
(43)
The premier all-in-one field service management and CRM marketing tool for service professionals
5
Microsoft Dynamics 365 for Field Service Logo
Microsoft Dynamics 365 for Field Service
(39)
FieldOne Sky is the agile platform for Intelligent field service management enabling companies to deliver world class customer experiences in the field while maximizing efficiency and minimizing costs.
6
GE Servicemax Logo
GE Servicemax
(37)
GE Servicemax is a cloud-based field service management solution.
7
Jobber Logo
Jobber
(36)
No-nonsense customer management, scheduling and invoicing software for field services.
8
Skedulo Logo
Skedulo
(29)
Enterprise Workforce Management
9
ServiceTitan Logo
ServiceTitan
(28)
ServiceTitan's Do Everything Software for residential home services companies has been specifically designed to be easy to learn and use, yet is still powerful and feature-packed enough to meet the demanding needs of today's most progressive companies.
10
ServiceTrade Logo
ServiceTrade
(25)
Mobile and Web-based Field Service Management
Show more
Kate avatar
Kate from G2 Crowd

Learning about ServicePower?

I can help.
* We monitor all ServicePower reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.