ServiceSkills offers skills and strategies to help your staff better communicate with customers and coworkers. This affordable online learning system offers your team access to more than one hundred skill-driven training modules. Topics include the full spectrum of customer service, client retention, team building, employee relations, email etiquette, conflict resolution and management development topics. Our training features video lessons, quizzes, answer feedback, key point reminders and certificates of completion. A robust administrative management system empowers your managers to monitor performance, recognize gaps and track progress.
America's premier provider of communication training skills. ServiceSkills.com℠ eLearning and Telephone Doctor® Customer Service Training offer proven SaaS, media and on-site training solutions which help organizations increase service levels and improve phone skills for real bottom line results.