What do you like best?
Easy to learn and train file upload and management, user and group management, and data access tools. Find it particularly useful and easy to load eCTD format documents like INDs or NDAs. Also like the "fine control" you have with respect to printing and downloading, plus tracking and reporting functionality that provides good visibility and a traceable record into data room activity. Clearly competitive on all fronts with the other leading e-data room providers.
What do you dislike?
Overall user interface is a bit dated, but understand that a significant "face-lift" is in process. Clear that Sharevault has focused on function over form, which overall is a good thing. Only other limitation is that a live internet connection is currently required to access and view documents -- for the most part not a major issue, but have had user requests to be able to download docs and review offline.
What business problems are you solving with the product? What benefits have you realized?
Primarily use to support diligence activities of all types be it in support of financing activities, licensing or other partnership discussions. Have also used in lieu of Box and other file sharing applications to securely share large files with consultants and service providers.