What do you like best?
What I like best about SharpSpring is that they specialize in providing powerful professional tools to marketing agencies for a fraction of what other platforms like Infusionsoft and HubSpot charge.
I spent a good month looking at all the other companies in the automation space. I sat through multiple demos and heard all of the sales pitches. I settled on ShaprSpring for three main reasons.
1) They had good tools. Their workflows and campaign tools were every bit as good as what I saw with other platforms. I could finally have my landing page builder and my email automation in the same application along with an awesome CRM and sales manager.
2) They were so much less expensive! I'm not kidding you. My cost for SharpSpring is a fraction of what I would pay for the same services through HubSpot or one of the others.
3) They don't compete with me. Sure, companies can use SharpSpring directly, but they pay way more than agencies do. These people have a real desire to help marketing agencies succeed and they back it up by providing serious value. Infusionsoft wanted to charge me more than my house payment each month for services and then they were going to directly compete with me for my clients' business! SharpSpring plays for my team and I wouldn't trade them for anything.
What do you dislike?
Sometimes I need connectivity to a service or want a feature that is still in development, so I have to have some patience. But, honestly, that's a small price to pay for the dedication and hustle that these folks bring to my team. They are constantly working to improve the product and I'm continually impressed with their results.
Recommendations to others considering the product
If you are an agency, there is no better partner than SharpSpring. Make sure you ask anyone else you may be considering how they keep you clients from going around you and dealing with them directly. Also, pay close attention to the number of manageable contacts and customer accounts you get. SharpSpring give you 100,000 contacts and three client contacts without charging you extra. Most other don't even come close to that.
What business problems are you solving with the product? What benefits have you realized?
With ShaprSpring, I am able to offer game-changing automation to my clients. I use the CRM to collect customer data from everything – recruiting ads, marketing ads, Facebook ads, landing pages, website pages, you name it. They've always had Google Analytics and Facebook Insights, but with SharpSpring, they now have names, faces, and profiles.
I have found ways to integrate chat applications, Facebook Messenger, text message applications, and more into SharpSpring. This give me the ability to, not only market to my client's customers, but to re-market to them as well using email campaigns.
The other really cool thing that I have been able to do with SharpSpring is export contacts from the CRM and load them into Facebook for audience building. Combining a bit of collected data about our local loyal customers with the power of a Facebook lookalike audience delivers ad targeting on an unprecedented level.