Shipwire

(3)
2.0 out of 5 stars

Shipwire provides ecommerce order fulfillment services, shipping software, and cloud-based logistics from warehouses around the world for companies of all sizes.

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Shipwire review by User in Consumer Electronics
User in Consumer Electronics
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"Do not use shipwire"

What do you like best?

It is easy to use but they don’t ship out on time, nor are they any help.

What do you dislike?

They do not ship out the packages out on time. And 1 out of 100 packages do not end up leaving their warehouse.

Recommendations to others considering the product

Don’t waste your time and money on shipwire. I’m pretty sure there are many other platforms like them who do a better/decent job.

What business problems are you solving with the product? What benefits have you realized?

We have a separate warehouse aside from shipwire. If shipwire doesn’t have the order shipped at within the time it’s supposed to be shipped, we can manually ship from our warehouse. There are no benefits.

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Shipwire review by Administrator in Consumer Goods
Administrator in Consumer Goods
Validated Reviewer
Verified Current User
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"Decent fulfillment management system"

What do you like best?

The interface is fairly user friendly and does tend to make my workflow simple

What do you dislike?

the general customer support is not US based and can be very slow to resolve issues, also upload of manual shipping labels is very tedious

What business problems are you solving with the product? What benefits have you realized?

I use shipwire to manage and fulfill ecommerce orders and inventory

What Order Management solution do you use?

Thanks for letting us know!
Shipwire review by User
User
Validated Reviewer
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"Relatively Happy"

What do you like best?

It’s easy to understand with very little training.

What do you dislike?

It would be nice to be able to have more flexibility to make changes to orders during processing.

What business problems are you solving with the product? What benefits have you realized?

Shipping packages to customers, but there’s slow processing with not much flexibility

Kate from G2 Crowd

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* We monitor all Shipwire reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.