Shopify Plus

(17)
4.6 out of 5 stars

Shopify Plus is a cloud based, fully hosted enterprise ecommerce platform for high volume merchants.

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Showing 19 Shopify Plus reviews
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Shopify Plus review by <span>Jennifer R.</span>
Jennifer R.
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"Shopify plus is great for any business"

What do you like best?

I find that it is easy to use and is very user friendly. I feel even a beginner can use it easily. Most things are pretty self explanatory and if you make an error you can always fix it easily. I am looking forward to trying use new parts and adding different applications to my shopify plus as well. The more streamlined I can get the better!

What do you dislike?

I hate not being able to edit orders very frustrating and having to cancel and create a new order is a big hassle When customers want to add an item I am not able to do that and it can be very frustrating. This is the biggest nuisance to me, I like just about everything else with the program.

Recommendations to others considering the product

Give it a try. You will love it! Once you try It I am sure you will really like it and find it easy to use and you won't want to go back to whatever software you came from. They even give a trial usually, so what do you have to lose?

What business problems are you solving with the product? What benefits have you realized?

The ease of use of creating promotions, sales, managing customer orders is very easy and fast to do. It is so easy to create a new discount code to promote and provide gift cards as well.

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Shopify Plus review by <span>Jody E.</span>
Jody E.
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"Shopify Plus Review"

What do you like best?

Shopify Plus takes the flexibility and easy of use and offers it to the enterprise. We have been working with Shopify for 7 years and we have seen our clients grow from small startups to multi million dollar businesses. I like that we can take our systems and processes that we have been refining for years and immediately apply them to Plus. It makes the technical part of complex systems null so we can focus customer service.

What do you dislike?

I wish the features available in Plus were available to standard shopify clients. It's kind of like driving a Tesla for the weekend and then having to go back to your prius on Monday. Don't get me wrong, the Prius is a great car ! It's just not a model S.

Recommendations to others considering the product

My number one recommendation is make sure it fits your business model. Figure out how you want to run your business first and then see if Plus is a good fit. Business first, technology second.

What business problems are you solving with the product? What benefits have you realized?

Integration is always a problem we have to tackle. However, API access makes this a non issue. If they have an external facing API the integration takes minutes instead of month. Since Plus is just a bigger version of the standard shopify platform, it was very easy for us to apply all the knowledge we have learned over the last 7 years of working exclusively with shopify. All of our unique solutions that we developed to solve real business problems in a growing market we instantly compatible.

What E-Commerce Platforms solution do you use?

Thanks for letting us know!
Shopify Plus review by <span>Thomas W.</span>
Thomas W.
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"Magnolia Market Scaled FAST With Shopify Plus"

What do you like best?

It's fast and it's flexible. Shopify is on the cutting edge of ecommerce technology and has made it easy for us to explore new selling channels. The platform is constantly improving. It's intuitive for all of our staff to use. It scales really flexibly with growing businesses. We have always received excellent support. Shopify really cares about your business needs and wants you to succeed. We also have an amazing Shopify dev team (Riessgroup) who has knocked all of our major development and design projects out of the park. It definitely helps to have a good Shopify Expert to work with.

What do you dislike?

We are, at times, limited by what Shopify cannot do as an ecommerce platform. However, we believe this is true of any software (at least any software we can afford). Whatever ecommerce option you choose, you're likely going to run into situations where you are limited by what your software can do. Thankfully, because Shopify has developed their product to have such a great API, most of the limitations you run into can be solved by the right 3rd party app.

Recommendations to others considering the product

Try it out. Talk to someone at Shopify and give their product a test drive. Look at websites currently running on Shopify. Our ecommerce portion of our website is on shopify (https://shop.magnoliamarket.com). Look at the reputable businesses who are currently using Shopify. Do your research. There was a period where a lot of our upper level management wanted to jump ship and switch to BigCommerce, so we did a LOT (a lot) of research and side-by-side comparisons. In the end, Shopify was a much better fit for our business needs and we are so so thankful we didn't switch.

What business problems are you solving with the product? What benefits have you realized?

Shopify Plus is both our ecommerce platform and our POS software. As a business that is growing exponentially, we have found that Shopify is extremely intuitive for new hires to learn, and has allowed us to onboard employees quickly. Our website and product pages consistently rank high on google and load quickly. Checkout is streamlined and fast. It's easy to report on sales, easy to upload new products, easy to get quick KPIs from various dashboards. Also, by using Shopify for both online sales and our brick and mortar store, we've been able to save tons of time. Instead of having two product catalogs, two dashboards to see sales data, and two softwares to pull reports from, we have one.

Shopify Plus review by <span>Alex B.</span>
Alex B.
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Verified Current User
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"We give it an A "Plus""

What do you like best?

Shopify Plus offers unrivaled on demand assistance and a substantial feeling of constant support. We're retailers first and tech people second... ok last ;) Point is, we've been able to achieve so much with the help of the Shopify Plus platform for so much less money than we have in the past and we're able to move so much more quickly as well. The actual people we've dealt with are all very high quality team members and there hasn't been any feeling of dead weight throughout.

What do you dislike?

The only thing to really point to really isn't a "thing" at all- it's that they provide such great support and assistance that it makes one wish that they fully supported and assisted with 3rd party shopify apps as well. There are things they will help with and then there are certain lines drawn in the sand which make sense but sometimes leave you wanting more. In simple terms, it's almost as if we've been given a taste of what they can do but then still have to navigate a lot on our own and/or with the help of 3rd party app developers. That said, they are always available to assist in vetting certain apps and providing base level support for ANYTHING that has to do with Shopify so no real complaints here.

Recommendations to others considering the product

Talk to them about your specific needs- make a good long list of regular needs and future projects to give them the best sense of your business. I think you'll be surprised how much you can do with shopify on budgets large and small.

What business problems are you solving with the product? What benefits have you realized?

The business problem that we are solving is that we don't have an in-house dev team or department. The biggest benefit is having a team at the ready for any support we may need without having to have a full time employee or 3rd party dev team.

Shopify Plus review by <span>Erik C.</span>
Erik C.
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Verified Current User
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"Little Rocket is a proud Shopify Plus Partner!"

What do you like best?

Shopify Plus gives us the most amount of flexibility when it comes to launching compelling shopping experiences, the ability to integrate deeper with a wider range of systems, and the confidence knowing Shopify will treat our clients with white glove tech and account supports.

Shopify at it's core is powerful. Shopify Plus is that little kick in the pants that let's merchants do a whole lot more.

A robust API and increased availability of development options lets our team deliver solutions that would take 10x the systems investment for a typical launch on another platform.

What do you dislike?

Multi-store and localization are tricky, but like all platforms there are drawbacks that can be overcome with the right engineering and management of a project.

The POS integration is decent, but still in it's infancy, Little Rocket crew looks forward to the day that apps on POS mimic the apps available to the on-line component.

Arguably the content management of Pages and Blogs needs to be reworked. It's limiting that we have to work within a box when it comes to /pages... I would kill for the freedom I used to have on self-hosted systems, but that trade-off pales when it comes to never dealing with the BS of maintaining the backend systems.

Recommendations to others considering the product

Get on board now and enjoy the ride.

What business problems are you solving with the product? What benefits have you realized?

We launch new and old companies on Shopify. Big and small. B2B to B2C, and whatever lies in between. We've produced corporate sites that just want to be on Shopify and have no desire to sell product online, to stores with 10K plus SKU's that need every integration in the book.

Custom apps are lovely and a wonderful way to open the doors to custom features not offered by the platform.

We've realized the benefit in using Shopify Plus is letting it do what it does best – provide a super easy to admin sales channel.

Shopify Plus review by <span>Andrew E.</span>
Andrew E.
Validated Reviewer
Verified Current User
Review Source

"Best E-Commerce Platform on the Market"

What do you like best?

Out of all the features Shopify Plus offers, its flexibility is my favourite. I have never run into the problem of not being able to implement a feature based on client requirements. If a feature is not supported by Shopify out of the box there is a vast library of apps in the app store & and extensive API that allows us to add any functionality to a site.

What do you dislike?

I don't have many negative things to say about the platform, one thing might be that sometimes the documentation for a feature lags behind its release meaning we aren't always aware of every feature available to us. However this is also a benefit of a rapidly evolving platform that's constantly improving and adding new functionality.

Recommendations to others considering the product

almost all merchants are a good fit for Shopify, if you are a merchant with a niche business particular niche business, I have not found a client with needs that do not fit into a possible use

What business problems are you solving with the product? What benefits have you realized?

We see a variety of merchants using the platform in unique and interesting ways and they all fit the platform well. Shopify integrates with many 3rd party applications and services that a merchant might need and when an app isn't available there is always the option of building something custom.

Kate from G2 Crowd

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