G2 Crowd builds the world's largest business commerce platform fueled by $100M in funding 🚀
Showpad

Showpad

4.5
(265)

Showpad is committed to making every sales interaction count by aligning marketing and sales.

Work for Showpad?

Learning about Showpad?

We can help you find the solution that fits you best.

Showpad Reviews

Ask Showpad a Question
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • For Category
  • Industry
Ratings
Company Size
User Role
For Category
Industry
Showing 266 Showpad reviews
LinkedIn Connections
Showpad review by Peter L.
Peter L.
Validated Reviewer
Verified Current User
Review Source

"1st years experiences introducing Showpad in an international medical company"

What do you like best?

The support provided by Showpad to start using the tool really helped me a lot.

At Showpad they really try to step into the customer (my) world and do their best to not only understand challenges I face but also pro-actively offer solutions in how to increase adoption.

What do you dislike?

Today there is no easy way to support a multi national organisation. We chose to work with different channels for local markets in a division structure. This means that there is a lot of duplication of work and communication needed.

Recommendations to others considering the product

I can definitely recommend to start using Showpad, at this point in time we have limited experiences using Showpad as sales enablement tool but as we have upgraded our account to Showpad Plus we will soon start benefitting from this functionality too, allowing an even more interactive and dynamic presentations during customer visits.

What business problems are you solving with the product? What benefits have you realized?

Our sales team have always easy access to the "latest and greatest" marketing content and this allows them to present and share the solutions we offer to our customers in a sophisticated and modern manner which can help us to differentiate from competition.

Showpad has also helped us in bridging the marketing - sales gap as we have now much better insights in which materials are used in the field.

Sign in to G2 Crowd to see what your connections have to say about Showpad
Showpad review by Sathia G.
Sathia G.
Validated Reviewer
Verified Current User
Review Source

"Showpad. activating our content enabling enhanced & agile customer interactions"

What do you like best?

immediate access to all available current content on iPad, iPhone and laptop.supporting agile customer interactions. exceeding customer expectations. enabling rapid content updating/refreshing. reinforcing our commitment to innovation. we have implemented locally a "testimonial series" and the feedback has been great. users are further encouraged to develop their abilities and interactions with Showpad by these Champion Showpad users. i also enjoy the positive feedback from Showpad users regarding ease of access to latest content.

What do you dislike?

using internet explorer as we are unable to update to the latest version of chrome. i really dislike not being able to access the "administrator platform" via my iPad. this would be a great option further supporting my ability to be agile in responding to my "internal" customers.

Recommendations to others considering the product

absolutely consider implementing Showpad.

What business problems are you solving with the product? What benefits have you realized?

immediate access to all available current content in and out of office. always most recent content. upskilling yourself. awareness through announcements. enhancing customer engagement. immediate sharing of content with customers. building technical credibility and expertise. supporting agile customer interactions. reinforcing our commitment to innovation.

What Sales Enablement solution do you use?

Thanks for letting us know!
Showpad review by Julien M.
Julien M.
Validated Reviewer
Verified Current User
Review Source

"Great Work Tool"

What do you like best?

I like the fact that we can organize all our product files and show them through our electronic devices to our customers, or even the fact that we can share these files directly through several platforms to these specific customers. Moreover, I like that all the images and videos can be shown in good quality resolution through the app and our devices. This app is truly universal as we can use it anywhere, anytime we need for our work purposes or even personal.

What do you dislike?

It's not what I dislike, but what I think is missing. What's missing is that we cannot see which customer opened the link we shared with them, we just get notified that someone has opened it. And sometimes I receive this notification about having messages in my inbox, but I do not know if by inbox it means the tab where we can see the activity of the links we shared.

Recommendations to others considering the product

Enjoy going through all the cool features of Showpad and organize all your files as you want.

What business problems are you solving with the product? What benefits have you realized?

It's very beneficial during my presentations as I show my customers some videos and images through the app. Then after my presentations I usually send some links of my organized product files to my customers so that if they need to, they can refer back to the shared images, videos and files. It's also beneficial as my customers are capable of finding information quicker without waiting for my response, in case they are in a rush.

Showpad review by Sara M.
Sara M.
Validated Reviewer
Verified Current User
Review Source

"Powerful Worldwide Sales Tool"

What do you like best?

With Showpad we have the possibility to share all the content we want, and monitor the customers views and sharing/usage of it. For a Worldwide Company like Konecranes this is a problem-solving tool for what regards External Communication, both to our Distrubutor networks and our Frontline. Both these parties are not at the HeadQuarter and most of the time travelling. With Showpad the Company news / data / sales material / can reach everybody everywhere and with whatever device you have.

This is one of the main reason we have chosen them. This is a very interactive and power sales tools, which have also increased the sales ability by reducing timing for getting technical documentation or sales material to be provided to the end-customers.

What do you dislike?

Sometimes I have trouble in finding content with search function or users inside the system, as administrator. The structure of folders is not so easy to understand/create when you have to learn it for the first time (as admin.) but then it becomes easier with time.

What business problems are you solving with the product? What benefits have you realized?

As above said, it gives us the possibility of sharing all company information and sales/promotional material around the world to all our Frontline People and Externa Distributor Network. And communication is extremely important for people not sitting together in the offices

Showpad review by Matthew T.
Matthew T.
Validated Reviewer
Verified Current User
Review Source

"Great insight into the effectiveness of our sales tool"

What do you like best?

Having visibility into how people are interacting with the content that our sales reps are sharing is something we’ve never had before. This insight enables them to have more meaningful follow-up conversations based on real data, saving them time and allowing them to focus on contacts who show a genuine interest. From a marketing perspective, it’s really interesting to see which materials are being viewed and shared the most by our sales reps.

What do you dislike?

The system sometimes has strange bugs. Recently it was not possible to link to content within an announcement when it had been locked for sharing, this was a frustrating as many of our internal sales enablement tools are not for sharing. The bug was eventually resolved by the Showpad developers.

As a company we produce many videos, these are hosted on our company website and are owned by the content team, so Marketing do not have access to the original files so we are unable to upload them to Showpad for sharing. It would be great if there was a way of sharing and tracking the URL to the video.

What business problems are you solving with the product? What benefits have you realized?

Having a cloud based library for our sales enablement material is a step forward for us. In the past we have had a number of different repositories and none have been fully adopted. So having something that is easy to navigate and simple to find content via is great for keeping the sales rep engaged. The area Showpad excels in the most is the data that we get back from the content we’re sharing. Our sales reps have never had this type of information before so it has revolutionized the way they use materials with their contacts. And having ti integrated with SFDC is a must.

Showpad review by Phil G.
Phil G.
Validated Reviewer
Verified Current User
Review Source

"Keeps i formation flowing in a simple and measurable way"

What do you like best?

Ease of use at both admin and end-user levels.

As an admin for a Showpad account I have found it to be simple and quick to set up, and very easy to maintain. The analytics also give great insights into what information is being used, by whom and how often which helps to make future decisions about the content offered and training provided to specific team members.

The end users report having a great experience too. Showpad has given them access to a large amount of information on portable devices which they otherwise would not have had. The platform is easy to navigate and very intuitive. This is extremely important for my team as many of them live in developing countries and have lower levels of education and training than users in modern countries.

What do you dislike?

Honestly there's very little to not like. For someone with very limited IT skills I have found it to be easy and stress free to use, and the team has improved results since they were given access to Showpad.

Recommendations to others considering the product

Take the time to explore functionality and ease-of-use. It's a great platform.

What business problems are you solving with the product? What benefits have you realized?

Showpad is being used in developing markets in the Pacific Islands to help field sales forces and distributors. The key difficulties we experienced in these markets is poor access to information and training, particularly for those in remote locations, and inconsistent execution standards due to lack of knowledge and clear objectives.

Showpad has allowed us to communicate with field sales forces:

- channel strategy

- targets and KPI's

- "what good looks like" for retail and sales execution

- provide product and category information to build individual expertise

- information and insights for retailers, to help the sales team build win-win propositions

- provide access to policy, training and support information

Team engagement has improved in leaps and bounds, execution standards have lifted and there are early indications of increased sales as a result.

Showpad review by Andy G.
Andy G.
Validated Reviewer
Verified Current User
Review Source

"Making it easy for Sales to share latest Marketing content with customers"

What do you like best?

Showpad makes it extremely easy for Marketing to host the right content and for Sales to easily find and present it in front of the customer on any device, online or offline. Before we implemented Showpad, Sales would often struggle finding the right collateral and would either make their own or not use anything which adversely affected the sale.

What do you dislike?

I would really like for Showpad to allow Sales users to rate content and for those ratings to be available to other Sales users. In the same way that consumers check out product ratings in Amazon.com, it would be highly beneficial for Sales to see how their peers rate content.

Recommendations to others considering the product

I would recommend Showpad for any company that would like to improve how marketing content is distributed to sales to increase engagement.

What business problems are you solving with the product? What benefits have you realized?

We want to make it easy for Marketers to get content into the hands of Sales, and for sales to easily find, present and share content in front of their customers on any device, online or offline.

Showpad review by Alex M.
Alex M.
Validated Reviewer
Verified Current User
Review Source

"Showpad within Automotive Marketing"

What do you like best?

I love the amount of content I'm able to store within a single platform and have the ability to sort through without an internet connection.

What do you dislike?

The only thing that would make life a little easier here is if there was a "simpler" way to integrate Microsoft Power BI within Showpad.

Recommendations to others considering the product

There are many solutions available for content management and distribution. I enjoy Showpad because I am able to flip through content among multiple brands and segments that we carry with ease and organization. This tool really acts as a personal assistant for us. When you're at a customer meeting you have everything you need in an organized platform and are able to creatively dynamically display your presentation materials. Furthermore, it allows you to also have access to content you didn't plan on discussing in a meeting. It saves us from scrambling through emails and files and all of this is available offline. If you want to send a customer a deck and their isn't internet? No issue. The document then goes into the queue and the second your back on internet connection, the link to the presentation is sent. No need for reminders.

It's a wonderful tool.

What business problems are you solving with the product? What benefits have you realized?

The ability to change the conversation by switching from one brand to another. I have realized that this tool works as a cross functional form of communication for our entire organization.

Showpad review by Guy V.
Guy V.
Validated Reviewer
Verified Current User
Review Source

"Everything you dreamed of in a content management tool… and more!"

What do you like best?

The simplicity and user-friendliness of this content management tool in finding, using, managing and sharing a unlimited range of different types of content is unmatched by any other platform today. It works flawlessly on any App platform, through any online browser, ensuring the user can always have the most updated content available at their fingertips. The Channels which we have developed on Showpad are serving both our partners outside of our company as well as our internal users (sales), who enjoy as well the great Outlook plug-in. Every time a partner sees us use our channels on Showpad, they also want to start using it.

What do you dislike?

With our direct contacts at Showpad over the years any points of concern or needs have always been approached with a positive and open mind. Showpad values these in being the best resource to further develop their solution offerings.

Recommendations to others considering the product

So far it is the only multiplatform tool that offers such an extended level of features.

What business problems are you solving with the product? What benefits have you realized?

- Having the confidence that our users can rely on the content being provided to be the most up to date at any moment in time for the wide range of documentation we make available in our industry.

- Our Pan European users are much more efficient and lose less time in building their sales story using Showpad as their source for finding relevant content. It helps them differentiate in their approach from our competitors.

- The content is available when and where a user needs it and not when marketing, prints or mails it. And as a result much more content is being used and valued.

- It is a scalable solution in our fast and expanding market

Showpad review by Krysta G.
Krysta G.
Validated Reviewer
Verified Current User
Review Source

"Showpad hits its stride in 2018"

What do you like best?

We use Showpad for a few functions, some newer than others. This year, we've noticed that Showpad has begun rolling out innovative features that are easy to understand and provide a clear business value. Some of the best aspects of Showpad are our ability to track content performance amongst teams, attribute engagement time to content shared via Showpad to our other ABM platforms, and always have the right content for the moment on hand.

What do you dislike?

We would like to have more granular permissions for viewing one-off content similar to how Shared Spaces works (password protect, possibly). That said, we spoke with our CSM, Heather, about this and agree that Shared Spaces 100% solves this frustration for now.

Recommendations to others considering the product

Are you in charge of managing content within an ABM / ABSD based team? Do you have a sales team that fields inbound and outbound prospects with the intention of meeting them in person? Have you ever wondered if a prospect viewed page 3 of the report you sent him Tuesday? Need to replace the file you sent a customer where you misspelled their company name? Are you trying to measure prospect engagement within content shared via email for lead-scoring?

If you answered yes to any of these questions, you should talk with Showpad. You will want to consider the level of service you would like, as the implementation can ultimately take additional resources. Success with Showpad ultimately rests on the configuration and setup you decide upon, guided by their expert CSM team. Each time we add a new functionality to Showpad or enable a previously-unused feature we are able to measure the impact and iterate based on our findings.

What business problems are you solving with the product? What benefits have you realized?

We leverage Showpad for content marketing and management, sales enablement, and engagement tracking within our ABM / AMSD strategy. Showpad makes it easy for us to upload, distribute, share, manage, analyze, and report on our existing content. We're really excited to build out AI features within Salesforce - it will take time but we're already watching the systems talk with each other to suggest the best content to share with prospects and customers. We look forward to utilizing the mobile and tablet applications at in-person events and for on-site meetings more. We rely on the analytics within Showpad to inform the marketing team about which content is performing well and to learn about how our sales team members find success through their individual content sharing paths. The customer-facing team at Showpad is helpful - both via their support team and via their CSM team. It is apparent they want their customers to succeed and get the most benefit from Showpad.

Showpad review by Demelza H.
Demelza H.
Validated Reviewer
Verified Current User
Review Source

"An amazing content management tool!"

What do you like best?

Showpad is an amazing tool! This platform is easy to customize to fit your needs and so simple to use. This dynamic tool enables our business to always have the most up to date information available at your finger tips.

The reporting is fantastic as it allows you to track users and how content is used. This way you are able to see what content is more relevant than others, or if everyone has viewed important information.

I have found that internal stakeholders are now more accountable to provide content,

I have also found engagement is really high from the Brand Managers - wanting to provide more information and get more brand awareness out there to the team.

As knowledge is power!

What do you dislike?

I really love Showpad - only thing I would like is more design capability/features.

Recommendations to others considering the product

Just get it !

What business problems are you solving with the product? What benefits have you realized?

- One stop shop to house all business information for the Sales for team

- Allows the most up to date information at hand

- Easier to sell in products to customers

- Marketing material that is helping build better build better brand awareness

Showpad review by Ellie H.
Ellie H.
Validated Reviewer
Verified Current User
Review Source

"Showpad Opinion"

What do you like best?

I like the flow that can be arranged between the channels and segments of information. I also like that there are multiple options for sharing information. The videos that answer FAQs are super helpful too.

What do you dislike?

More updates need to be provided to notify users about the latest tools and options that have been added to the platform. I wish there was more freedom for arranging documents or being able to create an experience around the information. A preview of video content before it is clicked would be a neat addition to the platform as well.

Recommendations to others considering the product

Be sure to share what kind of value the platform will have to your employees and how it will make their job easier.

What business problems are you solving with the product? What benefits have you realized?

We are able to share and stream content with our users more frequently and with ease since everything can be found in one place.

Showpad review by Maria M.
Maria M.
Validated Reviewer
Verified Current User
Review Source

"One word: Awesome!"

What do you like best?

Showpad holds your hand before, during and after. Always keeping an eye on you, always helping you do you job well.

What do you dislike?

I can't think of anything at the moment...

Recommendations to others considering the product

Showpad helps you all the way. With implementation, how to structure, with training, all the little obstacles... and then they don't let go! Even when you are a 'reasonable' Showpad-user, they follow up, keep an eye on you, making sure your sales reps are using Showpad as much as possible.

What business problems are you solving with the product? What benefits have you realized?

We had a lot of trouble with old vs. new content. Also it took a lot of time for our sales reps to navigate through all of our material. It makes everything so much easier with Showpad, especially finding the right content and sent to a customer. Our sales rep realy enjoy this. Also they feel like Showpad 'have their back' when they are with a customer that asks about something the sales rep did not prepare for. They can always find something on Showpad.

Showpad review by Jen M.
Jen M.
Validated Reviewer
Verified Current User
Review Source

"Excellent Solution for a Hard-to-Please Field Sales Team that uses Microsoft Surfaces"

What do you like best?

Showpad is the ONLY sales enablement system that offers a truly device agnostic solution as well as complete offline functionality. The search is fantastic. The admin interface is easy to use. The reporting and analytics are impressive and incredibly useful.

What do you dislike?

We have experienced some minor glitches. However, the help team is very responsive.

Recommendations to others considering the product

We set up pilot implementations of five systems. Showpad was more expensive, but the feature set is unmatched.

What business problems are you solving with the product? What benefits have you realized?

We needed a system to deliver information, training and sales tools to the sales force.  We wanted something that offered us insight into how assets are used and what is most valuable. We were transitioning from a linked PDF on a shared network drive. Showpad allows our marketing teams to easily manage more than 1,000 documents, including some that are confidential, and deliver them to our field sales team. Our sales team can easily access these assets from their Windows devices and are not dependent on having an internet connection. Both marketing and sales love that Showpad shows us when a customer has accessed a document and the amount of time they spent with it.

Showpad review by Laurens C.
Laurens C.
Validated Reviewer
Verified Current User
Review Source

"Great support tool for (inside) sales, marketing and customers service!"

What do you like best?

I realy like the ease of use and the functionalities provided by the tool. We gather great insides about the use of our sales tools by our (potential) customers and can use this information to further improve the customer experience.

What do you dislike?

It would be great if we could work with single sourcing for our sales tools like brochures, CAD drawings, Product Data Sheets etc. Most practical would be to have a link to a Document Management System.

Recommendations to others considering the product

SHowpad is a very easdy to use and practical tool to further strengthen your (inside) sales, marketing and customers service in order to improve the customer experience.

What business problems are you solving with the product? What benefits have you realized?

Rockpanel produces exterior cladding boards, which means we have a very visual product. Using Showpad on an IPAd means we can show some great projects to our customers to convince them baout the beauty of our products

Showpad review by Dr. Stefan L.
Dr. Stefan L.
Validated Reviewer
Verified Current User
Review Source

"Engaging with customers became so much easier"

What do you like best?

Many of our conversations with customers end up with requests for additional information. The sharing function of Showpad makes this process seamless and on top of this we get analytics on how they engage with the content. This alone is worth the app.

What do you dislike?

Showpad has no function for sending out group emails, so if I want to follow up with multiple customers, I have to export the email list into another system like Mailchimp and go from there.

Recommendations to others considering the product

It is a great tool for a sales team that shares content frequently and helps Marketing to stay up-to-date and deliver content to multiple users.

What business problems are you solving with the product? What benefits have you realized?

Sharing of clinical and product related information, often in a small group setting. It is easy to load up new content to Showpad, share information and get customers engaged with the content.

Showpad review by Sabrina C.
Sabrina C.
Validated Reviewer
Verified Current User
Review Source

"Showpad takes Sales Enablement to the next level"

What do you like best?

User-friendliness, great helpdesk, Showpad listens to their customers, Showpad enables you to show great content in a simple, pleasant way to the customer and send personalized content packages to the customer. Afterwards you can track what your customer is doing with the content.

What do you dislike?

Localization can still improve, which is especially important in an multi-lingual international context, at the moment, you have no possibility to indicate in how many languages a file is available. However as I have understood, a solution will be presented in early 2018 by showpad and they are aware of this missing feature.

Recommendations to others considering the product

Install a trial version. The technology is very user-friendly so it is very easy to start using the system and commence with a trial period.

Make sure you have a content management plan. Showpad without content is useless. If you don't have such a strategy, start small, in a agile way to implement new content.

Start with power-users that can become evangelists of your product.

Start small, do not start with SF integration immediately,

What business problems are you solving with the product? What benefits have you realized?

Sales Enablement, showing the right content at the right time to the right customer. Having analytics on our content shared. Content presentation at fairs. Having all content available in an offline structure.

Showpad review by Jordi S.
Jordi S.
Validated Reviewer
Verified Current User
Review Source

"Gebruiksvriendelijke en salesbevorderende app"

What do you like best?

Ik vind het aanmaken van de verschillende collecties zeer gemakkelijk, je hebt meteen toegang tot de juiste informatie op je afspraak.

What do you dislike?

Ik vind het spijtig dat je weinig opmaakmogelijkheden hebt in Showpad zelf. Als je daar een mail wil sturen naar uw contactpersoon, ben je beperkt tot de grijze tekst. Vandaar dat ik veel Showpad integreer in mijn Outlook. Daar heb ik meer mogelijkheden en kan ik woorden onderlijnen of in het vet plaatsen.

What business problems are you solving with the product? What benefits have you realized?

Door het gebruik van showpad kan ik veel korter op de bal spelen bij prospects. Vanaf dat ik een notificatie krijg, bel ik enkele dagen later om het dossier op te volgen. Natuurlijk ga ik niet enkele minuten na de notificatie contact opnemen, dit zou verkeerd kunnen overkomen naar de klant toe.

Showpad review by Caitlin R.
Caitlin R.
Validated Reviewer
Verified Current User
Review Source

"Visibility into Usage Drives Better Content Alignment"

What do you like best?

I loved getting aggregate data on what content was being most often used by customers and prospects. It enabled my team to help sales understand what they should be sharing, and it also helped marketing focus in on creating the right kind of content that was going to resonate with our prospects.

What do you dislike?

The initial process of tagging all of our past content took a while, but once we'd gotten that done its been a very smooth journey.

What business problems are you solving with the product? What benefits have you realized?

We're able to better align sales and marketing on which content should be used and created. Showpad helped us start sharing content in a cohesive way so that we can track, measure and report on what customers and prospects are engaging with, so we can improve our sales cycles.

Showpad review by Camille P.
Camille P.
Validated Reviewer
Verified Current User
Review Source

"Userfriendly and useful platform to share marketing material."

What do you like best?

It's a easy to work with platform. In no time Sales users have acces to the marketing material that is shared across different, well-structured channels. So all your team members are equipped with the latest information needed on only one platform to promote your brand.

What do you dislike?

I would really like for Showpad to allow Sales users to work in a Excel file. For the moment we only can upload a excel sheet, but are not able to adapt anything in it.

What business problems are you solving with the product? What benefits have you realized?

It makes it easy for us to distribute the latest information to our sales users. We can provide them with more diversified content such as video's, persentations, HTML content... In short it improved the communication stream between marketing and sales!

Showpad review by Kalyn O.
Kalyn O.
Validated Reviewer
Verified Current User
Review Source

"Excellent for Remote Sales & Staff"

What do you like best?

Ability to Share a Link to Customers and Track the Content, Analytics for Content and Users, Ability to Share Marketing Content Internally Across the Business

What do you dislike?

Manual updates for Outlook desktop app, not much else!

Recommendations to others considering the product

Have your strategy for Showpad ready and create an implementation plan including training for all internal users and staff. Keep training and adding content to keep your users active!

What business problems are you solving with the product? What benefits have you realized?

In our first year of using Showpad, we saved $20,000 on printing expenses. Our sales team now has access to all collateral and literature on the road from their tablets, phones and laptops. The ability to view content on the fly and pull up the resources they need, especially in front of customers, has been hugely beneficial.

Showpad review by Philip P.
Philip P.
Validated Reviewer
Verified Current User
Review Source

"Excellent Document Sharing for Field Sales"

What do you like best?

Access to current/updated documents across all devices (laptop, iPad, iPhone) at any given time. I also love the e-mail notifications letting me know when items have been viewed by those I sent them to.

What do you dislike?

At this point, I have not seen anything I do not like. I’m only writing this because I needed 40 characters to move forward.

What business problems are you solving with the product? What benefits have you realized?

From a Field Sales Perspective, having all relevant documents, white papers, proposals, presentations, etc., at my finger tips at all times is invaluable. In a dynamic environment, where data and information change on a weekly basis, the ability to ensure I have the most up-to-date presentations is invaluable. And the fact Showpad is so user-friendly only increases its value.

Showpad review by Malcolm M.
Malcolm M.
Validated Reviewer
Verified Current User
Review Source

"Content Management Made Easy"

What do you like best?

Everything about this product just keeps getting better. The way we can arrange and store content. The tracking of when emails and content is viewed. The lovely apps we use on the iPad. And of course it integrates with our Salesforce instance.

What do you dislike?

The main issues with language are being addressed with the addition of smart tags some while ago. Otherwise I cannot say anything really bad about the product.

What business problems are you solving with the product? What benefits have you realized?

We are able to deliver and maintain marketing content quickly and efficiently via the Showpad app. We are also able to link to our customer database within Salesforce and track those Marketing reports and activities where the sales team have been interacting.

Showpad review by Elle V.
Elle V.
Validated Reviewer
Verified Current User
Review Source

"Showpad"

What do you like best?

Showpad enables us to share all the marketing info with the sales team in a very convenient way.

The program is very user-friendly and allows us to send updates directly and ready-to-use to the sales team. The sales team is also really satisfied, as showpad helps them to structuree their visits and allows them to share information directly with customers as well.

What do you dislike?

Some standard lay outs for buttons would be handy to use

What business problems are you solving with the product? What benefits have you realized?

- Direct communication of updates to the sales team, no waste of time

- Easy to adapt and add content to make sure sales has the latest info always

- Easier for sales to share info directly with clients - no intervention from marketing needed

Showpad review by Vicky V.
Vicky V.
Validated Reviewer
Verified Current User
Review Source

"Great communication platform which closes the gap between sales & marketing!"

What do you like best?

You can provide a unique sales experience for your customer by using the special experiences. Also you can follow-up your sales discussions in a better way by getting an insight through the analytics. From the admin point: you can get an understanding of the content which enables discussions and which are liked by sales during a conversation.

What do you dislike?

The connection between Showpad and Microsoft Dynamics is not really sufficient at this time, but as I understand they are working on it.

Recommendations to others considering the product

Set-up a good strategy before uploading any content (tagging structure, way of presentation, etc.)

What business problems are you solving with the product? What benefits have you realized?

Getting the up-to-date information in a visual appealing way at our customers' site! Getting another sales experience for our customers by changing your sales discussion using the support tool.

Showpad review by Alex W.
Alex W.
Validated Reviewer
Review Source

"I think Showpad is the best tool for TSRs we've had in my almost 7 years at USTA!"

What do you like best?

I like that it can be updated in real time and the marketing department is in control of the content both at national and the section. We can have assets expire - which is appropriate for our business and the analytics to see if our internal and external people are using Showpad is great. It's helpful to see what the community deems important assets vs. what we think will be important. I also think the collection feature is great for lumping together assets for certain audiences (schools, JTT, etc.)

What do you dislike?

I haven't found anything I don't like to be honest.

What business problems are you solving with the product? What benefits have you realized?

The constant need for assets by the TSRs. They no longer have to ask for things (at least often) from my already really busy department. If it's in Showpad, it's approved and free-game. It also helps to have all the national assets on there. It's made our jobs as marketers easier because National produces so much great content.

Showpad review by Ron A.
Ron A.
Validated Reviewer
Review Source

"Great Tool"

What do you like best?

By monitoring information sent to a client you can gage interest and response. When a client opens a document - you know they are at least interested. If they return several times you also know they are trying to review and know that you should reach out soon. This along with having the information all stored in one convenient location which can be accessed anywhere you have internet makes Showpad a powerful tool.

What do you dislike?

The Outlook plug in is terrible - most of my Showpad sends are from Outlook. It can only be used once or twice, then close and reopen outlook. If you have sent other emails previously and don't close Outlook, it will crash the program. This is a serious flaw and causes a lot of time to be wasted that should be used reaching clients.

Recommendations to others considering the product

Great way to share content - Outlook Plugin works, but requires extra effort.

What business problems are you solving with the product? What benefits have you realized?

Showpad makes it convenient to find documents. If a client asks for something unexpected, you can go to Showpad, pull up the document needed and discuss with them. You can get a feel for clients true interest in the information you shared.

Showpad review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Easy to deploy and use; Showpad has great customer and user focus"

What do you like best?

A Showpad implementation is easy to launch with their channel and experience editors. I was able to get a pilot set up and completed inside of a month, and a full deployment done in about a month once content was set up (time will vary for that step). Showpad's platform flexibility has supported a diversity of content and businesses within our organization. Showpad works hard to standardize features across platforms and clarify when there are differences. Support site is excellent as is customer support and success. Showpad had by far the best interactive capabilities when we looked at vendors - we have a heavy interest in interactive content experiences and importing existing html apps and Showpad supports that. Showpad also has a technology focus and is constantly delivery improvements and new features.

What do you dislike?

We are a large enterprise customer and our content management needs are diverse and complex, so we've asked for some enhancements to make life easier for admins. From what I understand Showpad is working on a release to enhance content management capabilities. We've also asked for enhancements around the interactivity of powerpoint assets after conversion for viewing and management of PPT vs pdf. If you are a very large company as we are and implementing all of Showpad's integrations,, be prepared to work through some issues, most likely due to your own IT security rules and other factors.

Recommendations to others considering the product

Have your requirements very clearly organized when comparing vendors. Showpad provides an advantage in many areas, but it's important to know your priorities.

What business problems are you solving with the product? What benefits have you realized?

We needed a cross-platform capability that could work on and offline, and would give us the insight we crave on content interest. The ability to track customer engagement is by far the most exciting feature because it increases the efficiency of where reps spend their time, the quality of meetings due to insight about customer interest, and has the potential to accelerate deals. We will be using the interactive experiences functionality in Showpad to enable guided conversations on the platform. We anticipate saving ~2 hours per week per rep.

Showpad review by Melissa W.
Melissa W.
Validated Reviewer
Review Source

"User Friendly Effective Current Digital Literature Distribution"

What do you like best?

I like the flexibility to create customer-facing presentations for my favorite go-to literature, and that they will be up-to-date.

What do you dislike?

Being static links that are shared, you lose the benefit of the constant updating ... is there a way to be informed when a document you have shared is updated ... including the list of contacts who have used that link?

Recommendations to others considering the product

When linking Showpad pages to another presentation deck - like PointDrive in LinkedIn, it does not show a nice preview because of the login page ... that needs improvement, but other than that, this tool is super easy to use, functionally easy to locate files, and very effective for customer information requests.

What business problems are you solving with the product? What benefits have you realized?

This tool allows lots of information to be shared in a presentation format allowing customers to choose to open/view what is most relevant. I feel good about the level of detail I can share without attaching email files that are likely overlooked, confirmed by emails when people view. For example, I sent a presentation link to a customer who had a dying lead ... and it rekindled the conversation and doubled the opportunity.

Showpad review by Kerry C.
Kerry C.
Validated Reviewer
Review Source

"Hesitant to start, but love it. Save cluttering email, I send large volume documents to customers"

What do you like best?

I like best that I can see how customers are viewing information I present. I can see them keep going back to reference documentation. I can see exactly what they're looking at and how long they're spending. I like that I'm not cluttering my email. I like fact I can create bespoke collections for each customer.

What do you dislike?

Whilst using Showpad for Outlook it kept crashing my Outlook, but my in & sent boxes are always very full so I expect this reason why. Therefore I create a draft email in Outlook (as I can't save draft emails in Showpad to attach to a collection. I then cut & paste the email text into showpad once email & customer colelection compiled & complete. This is very cumbersome & time consuming and during this process (& attending to distractions/customer calls and urgent matters that need attending, it keeps logging me out, which I find frustrating. Would be nice to have font effects, such as bold, underline, bullet point etc. All this formatting is lost when cut & paste text from email.

Recommendations to others considering the product

Excellent tool for information sharing and tracking

What business problems are you solving with the product? What benefits have you realized?

The ability to see customers are using the literature provided. Solving email crashing / exceeding maximum attachment in email and having to use web transfer of files, which wasn't professional in appearance. Linking to SFDC immediately is perfect too.

Showpad review by Heather L.
Heather L.
Validated Reviewer
Review Source

"Great Resource"

What do you like best?

I like that I can see what they've viewed and for how long. I also like that it looks like it's a page for just them. I always explain it to clients that I've "created a landing page" for them so not to bog down their email. And so their team can easily view things too. I like that I can upload my own content.

What do you dislike?

I would like to be able to create a subfolder. So I could have one folder for each account and then subfolders to help me organize who is getting what. It would be nice if i could organize by contact or subject within the accounts folder. Right now, I have a ton of collections for each contact.

And I would like to be able to rename files once there uploaded. Maybe It needs to be called a different name for a different account or contact.

I also can't use a powerpoint within ShowPad. So I had hoped to keep all content for client presentations in ShowPad but i lose the functionality of PPT once i"m on there.

Recommendations to others considering the product

This survey is dumb. you already said I"m a frequent user, you have the metrics, it's what you sell for pete's sake! So why do i need to upload a screen shot?

What business problems are you solving with the product? What benefits have you realized?

Sharing information efficiently and timely.

Showpad review by Thomas H.
Thomas H.
Validated Reviewer
Review Source

"Easy to use, super informative as per customer interactions"

What do you like best?

I like both the Showpad online app and Outlook add in as they're both easy to use. Especially now we've all upgraded to Office 365 (the outlook app doesn't crash anymore). Also, the small email files allow you to send videos and lastly and probably most importantly you can track all the interactions the customer has with the material.

What do you dislike?

To find content in the outook app for environmental health is a nightmare. All the folders appear empty and you have to keep scrolling to the bottom to get the document you wish to send.

I wish the increased tracking functionality of the online app re. which customer opens what could be translated to the outlook app (as I prefer to use that than go online)

Recommendations to others considering the product

It's a no brainer

What business problems are you solving with the product? What benefits have you realized?

Are customers actually interested in what you're sending them?

Which page was most important to them? This then directs

Showpad review by Administrator in Machinery
Administrator in Machinery
Validated Reviewer
Verified Current User
Review Source

"Easy to admin, easy to use, easy company to work with"

What do you like best?

The platform is straight forward, in general just a few hours will be enough to start using it 'basic'. There are always new features and improvements made both for end users and platform admins: SHOWPAD takes their customers into account when developing their solution.

What do you dislike?

Over the years SHOWPAD has improved for sure... but that also means it's getting a bit more complex. Sometimes it has become unclear for me where they are going, they seem to want to go in all directions and I tend to miss a little bit the simple and efficient platform we had a few years back.

Recommendations to others considering the product

It looks simple to start but think well and be prepared with your structure, organisation. Take the time to review your ideas with your SHOWPAD customer success coach ... to avoid having 2nd thoughts and redo all!

What business problems are you solving with the product? What benefits have you realized?

We avoid duplication of content at multiple locations, for sales engineers this is a great tool to easily get to what they need. Although the sharing is less used... for those who do it is clearly adding value and making them professional. It's also made easier to propagate content throughout our large organisation and reach out to everyone at once.

Showpad review by User
User
Validated Reviewer
Review Source

"Very useful to share marketing material."

What do you like best?

I like that there is a database where I can review what I have shared with a client. In addition, be able to track what has been opened by that client, for how long, how many times they came back to look at it, and if they shared the content to anybody else. The integration into Outlook and Salesforce is also very useful as it reduces a step by adding the email automatically to Salesforce instead of me having to add it manually. Also the ease of use when searching for content (either in Showpad for Outlook or through the web) is excellent. Showpad does not only search for the title name, but can also search for specific words in pdf's which makes searching for relevant content to share that much easier. I also like the capability to be able to upload my own content to share to clients.

What do you dislike?

I encounter bugs on showpad for outlook with the integration of salesforce where the contact doesn't always populate. So the auto logging to salesforce needs to be done manually.

Recommendations to others considering the product

Showpad is a great tool to be able to share content and track that content by means of seeing what has been opened, how long it was open, and what has been reshared.

What business problems are you solving with the product? What benefits have you realized?

Marketing, CRM, Sales, and sharing of content. It makes it easy to track what is being sent to clients, and also what is being viewed/shared by clients.

Showpad review by Tiffany M.
Tiffany M.
Validated Reviewer
Verified Current User
Review Source

"Showpad is a great product that only has provided a positive experience for the work place. "

What do you like best?

I love the analytics, and knowing when my client goes back and visits each document. That way I know they are still working on the info I sent.

What do you dislike?

There honestly isn’t a single negative thing I can think of; therefore, I do not dislike anything about this product

What business problems are you solving with the product? What benefits have you realized?

The analytics really tell us how engaged a customer is and helps with follow ups. If I need to show a document and I don’t have it on me, then I can send stuff instantly. Saving time and money on printing is a bonus and now I don’t have to carry a folder into my meeting with marketing documents.

Showpad review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Showpad is Rad!"

What do you like best?

Got us out of Google Drive! It's easy to upload, search and download content. Love the tagging system. The folder structure is easy to configure and maintain. We got off the ground fast, our sales team also picked it up very easily. Searchability is amazing!

What do you dislike?

Not a lot. Link tracking and attribution could be better.

Recommendations to others considering the product

Amazing product for sales enablement! Want to make your content and sales more effective? Buy Showpad!

What business problems are you solving with the product? What benefits have you realized?

Employees across the company have one place to go for Sales content. The content is indexed and searchable. Adding and removing content is easier than ever. Sales is more productive because finding content is easier. Sales is more effective because they know of all the content at their disposal. We've found more pieces of content being used. Marketing is happy that their content does not go into a blackhole, and is actually used by Sales.

Showpad review by Sean K.
Sean K.
Validated Reviewer
Review Source

"Up to date content for Global Sales Team with user and recipient insights (5*)"

What do you like best?

Personally, I like the admin and user experience. On an admin side, it's asy to manage content, administrate users permissions and report on user usage. On a user experience, there is huge value in the insights functionality and the ability to send multiple large collections to a recipients email without worrying about user mailbox limitations.

What do you dislike?

Lack of Powerpoint integration is a big negative. Lack of embedded video ability in content is especially difficult when giving presentations from Showpad.

Recommendations to others considering the product

If you have a remote Sales Team that you are worried about miscommunicating products/services or misrepresenting the brand with how they communicate your content then get Showpad today!

What business problems are you solving with the product? What benefits have you realized?

We struggled with a Global Sales Team not ensuring to use up to date content or sending content not following brand guidelines. With Showpad we can rest easy knowing that each user has got the most up to date content and will be sending content in a uniform manner that fits our brand guidelines/image. It looks professional and ensures the Sales Team aren't misleading recipients with incorrect content/information.

Showpad review by Pieter D.
Pieter D.
Validated Reviewer
Review Source

"Sales & Marketing alignment around 1 content strategy"

What do you like best?

Showpad allows sales & marketing management to guide a sales rep during his/her B2B customer visits.

Salesreps really like the tool as Showpad is very userfriendly and they achieve major efficiency gains. Furthermore, content is always up-to-date, always available, which is very professional towards a customer as well.

In order to achieve our goals within our digital transformation journey, the Showpad team has helped us to bring sales enablement to a next level. Showpad's excellent support was highly appreciated along the process.

What do you dislike?

Today, the link with other software packages can still be improved. However, we have been informed that the expected integrations are on the 2018 roadmap.

Recommendations to others considering the product

Just test Showpad and you will be convinced that Showpad is a wonderful tool.

We tested the software with 65 end-users (Sales Reps, Key Account Managers & Country Managers), only 6 weeks after signing the Showpad agreement. Set-up is very easy, with limited support from our IT department.

What business problems are you solving with the product? What benefits have you realized?

- sales enablement: efficiency gains of 2 hours per week

- improved B2B product training, resulting in cross- and upselling

- increased customer experience

- insights/data, allowing us to improve content & steer salesreps towards their sales targets

- employee enablement: prove the salesteam that the company invests in them by providing excellent digital support

Showpad review by Lee G.
Lee G.
Validated Reviewer
Review Source

"Flipped the sales landscape on its' head"

What do you like best?

Showpad is our go-to tool for sales and marketing at Neopost. It has brought together the two divisions in a way we did not expect. We now work together to deliver the best customer buying experience possible. Sales deliver real-world customer insight and Marketing deliver crisp, professional content to tell the Neopost story.

Showpad's cool, it's simple to use and differentiates us from everyone else.

What do you dislike?

Showpad has very few negatives. Some of those are imposed by our own limitations.

We could do with a tiny bit more from reporting, nothing major.

Some formats of document don't present too well (i.e. powerpoint animations) but that drives us to look at alternatives that could work better.

Recommendations to others considering the product

We can't keep up with Showpad!!! The pace at which these guys are developing their platform and changing the sales and marketing game is refreshing. If you want to engage your sales people, capture the interest of your customers and make super-heroes of marketing...look no further.

What business problems are you solving with the product? What benefits have you realized?

New go to market strategy requires a new sales approach. No place for brochures when explaining conceptual software platforms or digital transformation projects.

Blending presentations with videos and interactive content positions Neopost as the company we are now, not the one we were yesterday.

Showpad review by Administrator in Medical Devices
Administrator in Medical Devices
Validated Reviewer
Verified Current User
Review Source

"Showpad makes life easier!"

What do you like best?

Showpad is so easy-to-use in general, but it's also SUPER easy to set up. I was able to get all of our sales & marketing collateral uploaded & organized in the admin within one day! There are so many common sense features that make it easy to manage content (like version control) and manage users. The reports are great to gauge engagement with the sales team and recipients of content.

What do you dislike?

Honestly, there isn't much to dislike! If anything it might be how many updates they're constantly making to the product that you need to stay updated, but they make that easy too.

Recommendations to others considering the product

You won't regret using Showpad. The level of support you receive from onboarding through regular use is excellent. When it came to training staff they even offered to do it all for me. If you have a small team or a large team Showpad is easy to use. It's easy to add content, manage content and manage users. The experience for end users is great as well, regardless of where they're accessing the app. It just works! I never have to worry about Showpad and that's huge!

What business problems are you solving with the product? What benefits have you realized?

Showpad makes it really easy for us to control the content our sales team uses when communicating with leads. We now have better insight into the content that works and the content that doesn't.

Showpad review by Edith B.
Edith B.
Validated Reviewer
Review Source

"Showpad is a great tool to use iPad to show litterature to customers and share with them right away."

What do you like best?

I like that we can follow if customers are visiting what we share with them. I also like the fact that we can upload material that is not in Showpad yet.

What do you dislike?

I don't like the fact that if I share with more than one peoples, for example, if I want to add my specialist, he will not see to whom I have sent it, I would like the possibility to have the choice of having them to see each other or not.

Recommendations to others considering the product

I would recommend Showpad to anyone who has to share literature with other peoples.

What business problems are you solving with the product? What benefits have you realized?

It helps to use less paper on a daily basis and especially in Vendor shows. Also as mentioned in previous answers, I like the fact we know if someone is visiting what we shared, it can help us to do a follow-up at an appropriate time

Showpad review by Jensen C.
Jensen C.
Validated Reviewer
Verified Current User
Review Source

"Showpad is game changer when it comes to sales presentations and effective follow up!"

What do you like best?

Much more professional presentations, notifications on when your content is read (and when to follow up), and increased closing ratio = more sales and more money!

What do you dislike?

Some of my dislikes is the slowing down of the app if you upload too much content. This has jammed me up a couple times with deadlines to meet and while trying to work efficiently.

Recommendations to others considering the product

Embrace it and use it wisely. It will only help you *work (*sell) more efficiently and close more sales

What business problems are you solving with the product? What benefits have you realized?

Less paper, more digital. Better interface for and with the customer. and the benefits have been more sales = more revenue for my company.

Showpad review by Richard A.
Richard A.
Validated Reviewer
Verified Current User
Review Source

"Very useful sales enablement system"

What do you like best?

Showpad was easy to set up. It ensures the sales and PM team is always using the latest content, has a UI that looks good in front of a customer prospect, allows off-line replication and content / interaction analytics. Finally customer service team is great and very helpful.

What do you dislike?

Showpad could be more user friendly for admins and reporting functions could be extended.

Recommendations to others considering the product

Spend some brain cells on getting your keyword structure right before you upload too much content. Spend enough time on user education to increase adoption rate.

What business problems are you solving with the product? What benefits have you realized?

Ensure people are using latest content. Easily share content and get analytics. Off-line availability. Customer facing interface. Mobile friendly.

Showpad review by Tom M.
Tom M.
Validated Reviewer
Review Source

"Satisfied"

What do you like best?

I enjoy being digital. I like having all of envigo's marketing materials at my fingertips. I utilize a tablet for work so i'm able to easily share material with clients during meetings.

What do you dislike?

when i utilize the outlook plug in. It does not always show who viewed material. I would also like a "mass email function" For example, if i'm heading to a certain account. I'd like to have a way to easily share information with multiple people without it appearing like i've just added a ton of people to a single email. This would be similar to function in SF.com

Recommendations to others considering the product

i think showpad is an excellent tool to be utilized in the field. It allows marketing to share with us the most up to date materials which we then can in turn share with our clients

What business problems are you solving with the product? What benefits have you realized?

Easy access to marking materials

Showpad review by Maud D.
Maud D.
Validated Reviewer
Verified Current User
Review Source

"Empowering sales and marketing"

What do you like best?

Showpad is a very friendly tool that makes it easy for anyone to use. The fact that you can use it on a pc, tablet or mobile makes it very handy. At anytime you can start your speech and access great material to support it!

What do you dislike?

The current templates are a bit limited and the design could be improved. Best approach is a complete personalized experience but ti does require the help of an agency and some extra budget.

What business problems are you solving with the product? What benefits have you realized?

Less time spend on making presentations

More consistency in the material used

More interactive discussions

Better insights on what content is being used by sales people and what content customers

Showpad review by Thomas J.
Thomas J.
Validated Reviewer
Review Source

"Enhance your customer buying experience while focusing your team and content"

What do you like best?

ShowPad allows out sales team to focus on the clients that are leaning into our solutions and we know this because we see their level of engagement and pace of data consumption. We also utilize SP Experience for field sales team training and a centralized collateral repository where I can see who is 'studying' our sales material to enhance their sales messaging skills.

What do you dislike?

When I see ShowPad used as a mass email campaign or fax blast - this is a sales team issue, not ShowPad.

Recommendations to others considering the product

Don't wait, jump in. This is easier than a CM program or initiative. Upload what you are using today and learn from your clients and customers while you build out an optimal program.

What business problems are you solving with the product? What benefits have you realized?

Centralized and consistent customer facing message, Leveraging the ShowPad Experience platform for sales training and as a repository for necessary field sales documentation and direction material

Showpad review by Carey R.
Carey R.
Validated Reviewer
Review Source

"Powerful tool - so many benefits"

What do you like best?

The reporting is fantastic, it gives the marketing team visibility on what materials are being most utilised and to question why certain content has not been of interest. It also helps the management team have visibility on their sales team activity and interactions with customers. The reports in Salesforce are also a great way for marketing to see revenue directly associated with assets which is often really hard to do.

What do you dislike?

The administration can be tricky, with channels, groups and divisions for users it can be a little confusing.

What business problems are you solving with the product? What benefits have you realized?

We are using Showpad to send proposals to our customers, before we would have little visibility on what if anything was being read but now we have full transparency and we can use it to inform how to improve our proposals, what content is reviewed and what people scroll over.

Showpad review by John K.
John K.
Validated Reviewer
Verified Current User
Review Source

"Director of Marketing & Communications"

What do you like best?

Showpad has been a great resource for our sales team when they are in the field making presentations. They can have confidence in the fact that they are using most up-to-date information and materials and the marketing team is confident that our brand is being properly used and represented.

What do you dislike?

When sharing materials via email, the presentation could be more robust. Would like to share url links as assets.

What business problems are you solving with the product? What benefits have you realized?

Getting the most up-to-date materials into the hands of our sales team quicker. Save budget dollars by moving to digital. Easy meeting follow up and distribution of sales materials.

Showpad review by Ludivine M.
Ludivine M.
Validated Reviewer
Verified Current User
Review Source

"A Powerful and awesome tool for sales enablement"

What do you like best?

Multi-device, ergonomy, ease of handling, tracking of internal activity (users) and external (customers), global / international administration, support & Showpad team, integration with existing tools

What do you dislike?

there is nothing I dislike, some areas of improvement such as language management for international accounts could be added

Recommendations to others considering the product

an amazing and very powerful tool to implement for sure!

What business problems are you solving with the product? What benefits have you realized?

Facilitate the work of the sales team before, during and after a customer meeting by providing them with the right content wherever they are, by offering an interactive experience for their meeting and allowing them to adapt the commercial relationship according to customer interest

Showpad review by Viktorija Z.
Viktorija Z.
Validated Reviewer
Verified Current User
Review Source

"Useful sales enablement platform "

What do you like best?

The best thing about the Showpad is the User Analytics tool that allows to understand how specific users and user groups utilize content to engage with prospects.

What do you dislike?

There is always a space for the improvement. One of the things that come to my mind is a possibility to put ‘download’ as one of the main options on the page from a user perspective, along with ’share’ etc.? Having it on the drop-down for ‘other actions’ doesn't seem customer focussed.

What business problems are you solving with the product? What benefits have you realized?

Showpad is used to keep track of the sales reps activities and how the content provided by marketing team is used and applied.

Showpad review by Shawn H.
Shawn H.
Validated Reviewer
Review Source

"Very useful and sneaky lol"

What do you like best?

The fact that I can direct each proposal and video to each person and each one is unique in its own way is awesome and to know when and how often they look at it blows me away!

I look forward to saving people money in the future with every tool I can use to better serve each Homeowner!

What do you dislike?

There’s not to much to dislike bout Showpad...I wish I could sell to businesses but other then that Maybe make it easier to upload personal pictures and videos that I would use in my presentations!!!

What business problems are you solving with the product? What benefits have you realized?

To be able to see exactly how much time they look at each individual page let’s me know what they are more impressed or interested in allows me to know what to focus on when I talk to them next!

Showpad review by Sander R.
Sander R.
Validated Reviewer
Verified Current User
Review Source

"Showpad takes sales enablement to the next level"

What do you like best?

Showpad enables our sales force to have always the right updated content at their fingertips anytime, anywhere, anyhow. At the same time we can analyze content usage and possibilities to improve so that we facilitate our customers even better. Showpad is professional, user friendly and unique in it's kind.

What do you dislike?

Nothing at the moment. Showpad fulfills our current requirements.

What business problems are you solving with the product? What benefits have you realized?

Showpad enables our sales force to have always the right updated content at their fingertips anytime, anywhere, anyhow. They can bring there sales conversations to the next level and show that they are the real experts in the field.

Showpad review by Executive Sponsor in Building Materials
Executive Sponsor in Building Materials
Validated Reviewer
Verified Current User
Review Source

"Showpad solves the "and" in "sales and marketing""

What do you like best?

Single source of truth provides trust by the sales reps in customer-facing content. The sharing tools are intuitive for the users, and the personalised collections of assets are much appreciated by the customers. Metrics are a cornerstone in this process, right at the fingertips of the users.

What do you dislike?

Beware to make serious content planning, especially working in multiple languages. Showpad offers many ways to organise this, the trick is to find the one with the less impact on your organisation.

Recommendations to others considering the product

Take the trial, involving sales, marketing and customer service, and see how quickly you solve internal content flows and the "is this the latest version of this document/presentation/sales tool"-question. And since the proof of the pudding is in the eating: don't be afraid to try it at out real customers.

What business problems are you solving with the product? What benefits have you realized?

Showpad solves the "and" in "sales and marketing". With a milage of more than 25 years in various marketing roles, this is the first platform I use that bridges the needs of sales, marketing and the customer. The metrics on the use of assets is a starting point between departments to strive to relevant content.

Showpad review by Robert  H.
Robert H.
Validated Reviewer
Verified Current User
Review Source

"Makes life easier!"

What do you like best?

Showpad makes it so easy to get information to my accounts! It is fast which saves me time. I like how it tells me that my client has read what I sent!

What do you dislike?

I honestly can't think of something I dislike...it all works great!

Recommendations to others considering the product

Use it!!

What business problems are you solving with the product? What benefits have you realized?

Saves me a lot of time! Lets me know they opened. And how many times the read it! It even lets me know if they shared it! I was surprized. The fact that I can send a variety of product information at the same time is awesome.

Showpad review by Victor N.
Victor N.
Validated Reviewer
Verified Current User
Review Source

"Creating adde value for slaes and customers"

What do you like best?

The ease of uploading and maintaining content, seeing what is being used, sending announcements to your sales people.

The built in experiences create great opportunities to make engaging content to captivate the customer even more.

We see even more opportunities to create our own Experience apps

What do you dislike?

Not all document types are supported (ex. .epub)

The interface is different across different platforms (iOS, Windows, web-app...)

What business problems are you solving with the product? What benefits have you realized?

it provides truly digital content that goes further than just digitizing a printed folder. And it delivers insights in the usage of content and ho users engage with it.

Showpad review by David S.
David S.
Validated Reviewer
Review Source

"Knowing when & what the customer has opened"

What do you like best?

I love the fact that in complicated sales, I am able to email and attached proposals and key technical facts to the DMU and gain an understanding how and what they have look at.

I also like the fact that I can have a personal file store with easy access whist on the road and with my customers for all proposals and quotes in a quick to open pfd (previously down loaded from my PC)

What do you dislike?

I can't cut and past sentences and paragraphs in to the share section and EVERYTHING has to be re-typed again

Recommendations to others considering the product

Very easy yet powerful tool with instant access... the more you use it the less you can do without it.

What business problems are you solving with the product? What benefits have you realized?

Giving access to my customers of large files and videos via the share/view content button

Showpad review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"An Effective Sales Tool"

What do you like best?

Showpad is continuously improving, updating, and adding new features to an already robust sales platform. Working with Showpad representatives has always been a pleasure, and they are very knowledgeable and helpful. Showpad is pretty easy to use so training new users has proven to be fairly painless.

What do you dislike?

I can't think of anything I really dislike about Showpad.

Recommendations to others considering the product

Work with your Showpad representative to fit your company's needs, as the reps are extremely knowledgeable and pleasant to work with. I've had to switch reps several times due to people leaving the company or territory changes, but all 3 of my reps have been fabulous to work with.

What business problems are you solving with the product? What benefits have you realized?

Showpad provides an effective way to do additional B2B marketing, and is just one of the many sales tools we employ at our company.

Showpad review by Heather H.
Heather H.
Validated Reviewer
Review Source

"Showpad has improved our sales efforts"

What do you like best?

Quick and easy sharing of approved files

What do you dislike?

Permission setting customization could be improved to allow a higher degree of content regulation.

Recommendations to others considering the product

They are constantly coming out with new updates to improve the system and new features that make our lives as marketers much easier. The tool is very polished and cutting edge.

What business problems are you solving with the product? What benefits have you realized?

Our Sales staff needs current marketing approved materials that is easy to access on the road and edit as needed. The previous method of email, large file transfer and internal sharepoints wasn't cutting it. Showpad has saved us so much time. The Sales staff knows they have the most current information and confidence in the materials they have to present. The Marketing staff now has confidence in what the Sales staff is presenting to customers.

Showpad review by Lisa S.
Lisa S.
Validated Reviewer
Verified Current User
Review Source

"All information centralized"

What do you like best?

Showpad is a very useful tool where you can find all the information on one platform. You can build in your own structure, and with the new Experiences you can offer even more navigation options to the users.

What do you dislike?

Not all files are accepted by Showpad, such as LDT and IES files.

Recommendations to others considering the product

Best tool to centralize all information

What business problems are you solving with the product? What benefits have you realized?

Our salesmen have all the information at hand to prepare sales pitches or presentations. The information flow now runs along 1 channel instead of different channels (e-mail, website, dropbox ...)

Showpad review by Cindy B.
Cindy B.
Validated Reviewer
Review Source

"Makes me look more professional"

What do you like best?

No longer have to ask office to produce brochures or flyers. Like the fact that I can see when my customer opens the email so I know they were interested in what we were discussing and they have the information in front of them.

What do you dislike?

I am still learning how to use it better and I am sure there are better ways for me to use it.

Recommendations to others considering the product

It is easy to learn even for people who are not computer savvy

What business problems are you solving with the product? What benefits have you realized?

My customers like to have the information on their computers; that way they don’t lose it.

I can send my customer the information before I get there so they can look over the material before the meeting which makes the meeting more productf

Showpad review by Eloise C.
Eloise C.
Validated Reviewer
Review Source

"Get insights of how your content is used!"

What do you like best?

Reports illustrating how your sales team & leads, customers is using your marketing tools (videos, brochures, manuals, ...). Know which marketing tool is useful, how many times the person will open your file before taking action and if he will shared with his colleagues.

What do you dislike?

If you don't have an IT team in-house, it's difficult to set up the sending domains using your own.

What business problems are you solving with the product? What benefits have you realized?

When you're up-to-date (i.e. you have sync your mobile app), all files, videos are available even if you don't have any access to Internet. So, our sales team don't need to travel with all our marketing stuff. They just need their mobile or tablet and they can show it on screen and if the prospect needs it, they send it by email directly from the Showpad app.

Showpad review by Chris W.
Chris W.
Validated Reviewer
Review Source

"Great way to improve your Proposal delivery "

What do you like best?

I would have to say what i like best is the organization and the slide show like presentation they allow you to build and also the easily accessed information in your portfolios. They truly understand and help you optimize your proposals.

What do you dislike?

I believe it is hard to find something to dislike with a program like this, they have accomplished in my mind what they set out to do which is to make in home presentations and communication with the customer as easy and hassle free as possible. If i have to say anything negative its that i have some trouble linking some information to their email service when trying to send it to a customer.

Recommendations to others considering the product

I highly recommend Show pad for any business that is having to give any presentation like meeting or proposal.

What business problems are you solving with the product? What benefits have you realized?

i would say the organization factor of my proposals has vastly improved since i have utilized Showpad to do so.

Showpad review by Teresa F.
Teresa F.
Validated Reviewer
Review Source

"Library at your fingertips and so much more"

What do you like best?

Showpad has been a great tool to access our entire content library of literature, track which pieces resonate and organize the material specific to our individual commercial teams needs.

What do you dislike?

Dislike being unable to turn off email notifications when pieces shared are accessed even after turning off notifications. Why can this only be done from a mobile device?

Recommendations: Would like to be able to set up automated process for sharing content. Maybe start with a few pieces and schedule for another round after a time frame in an automated fashion.

Would like to be able to set up a specific time for delivery of literature.

What business problems are you solving with the product? What benefits have you realized?

Ease of sharing current content with customers and control over ensuring the current version is shared.

Showpad review by Silke D.
Silke D.
Validated Reviewer
Verified Current User
Review Source

"Intuitive consultative selling platform"

What do you like best?

The platform is easy to work with. It provides you with a medium to profesionally share your sales presentations - internally and externally.

What do you dislike?

There is a considerable size limit for sales to upload their own presentations. Audio and video cannot be incorporated into an existing powerpoint presentation.

What business problems are you solving with the product? What benefits have you realized?

It makes it easier for sales to find all relevant presentations via channels or search. Everything is always up to date. The tracking analytics when a collection is shared with a client offers possiblities to improve follow up.

Showpad review by Marnik M.
Marnik M.
Validated Reviewer
Review Source

"The perfect tool for reps on the road"

What do you like best?

Content available everywhere at all thimes and up to date.

Customer service of showpad is very good and fast.

Admin has can control everything. --> reps have the CORRECT content.

What do you dislike?

upload possibilities can be improved. Somethimes I have to ajust afterwerds and that takes time.

Recommendations to others considering the product

If you build your structure, make sure you a logical tagstructure in your admin environment. This will save you alot of work when uploading files to the right folders. Make sure you create a userfriendly structure, people using the App will mainly be focused on that.

What business problems are you solving with the product? What benefits have you realized?

- Structure and control over our sales materials, everything is up to date

- The simple fact we can measure what is going on

- No more paperwork! We work hard to protect our environment

Showpad review by User
User
Validated Reviewer
Verified Current User
Review Source

"Easy way to follow up with customers and see what information is most important"

What do you like best?

The ability to track what documents have been downloaded, reviewed or scanned enables me to send more directed support materials. This is a great way to follow up post sales and make sure the customer views the content.

What do you dislike?

Searching for documents can be a challenge, the organization of documents across different product groups is by folder. It would be great to be able to hover over a folder and see a pop up picture of the content. Saves opening and searching multiple folders.

What business problems are you solving with the product? What benefits have you realized?

What are customers likely to download? I can track support material use and see if the marketing items shared were opened or looked at. This helps me send more impactful emails that will be read vs deleted.

Showpad review by Kévin T.
Kévin T.
Validated Reviewer
Review Source

"Excellent way to communicate - The Digital sharing solution"

What do you like best?

Platform regroup all my company's PDF

usable by every users everywhere

Easy to update

Really nice statistics to follow up sales team

What do you dislike?

We are showpad launching project for our companie then I got some problems that I listed.

Recommendations to others considering the product

This tool take time to implement. I am at my 2nd month and statistcs are growing absolutly well !

First of everything, your team mates are your SteackHolders.

You can sale dream with this, and dream come true when they star "play" with it !

What business problems are you solving with the product? What benefits have you realized?

I can save my time sending out document to my slaes rep. They got everything whenever they want. I can update my stuff and then update stuff on that Platform in same time.

Printing saving = less prints / more digital.

Showpad review by Colleen C.
Colleen C.
Validated Reviewer
Verified Current User
Review Source

"Great product and great service"

What do you like best?

It allows our sales force to have all materials at their disposal at every sales call, and allows our marketing team to update and add materials seamlessly for immediate use.

What do you dislike?

The newer modules are much more visually appealing, but a little more time consuming and complicated to set up.

What business problems are you solving with the product? What benefits have you realized?

Showpad helps us arm our team will all of the same information, and ensures that everyone is using the most up to date information with their clients. It has also cut our collateral printing bill considerably!

Showpad review by Brian V.
Brian V.
Validated Reviewer
Verified Current User
Review Source

"Great tool- Buggy with Windows 10"

What do you like best?

The concept is great. As a marketing in a regulated industry, I can easily update salesforce content, track updates and usage, track emails of materials. Really is a great tool when it works well.

The marketing admin side is extremely simple as well.

What do you dislike?

Our Salesforce uses Microsoft SurfaceBooks (I know). The app is extremely buggy in a derailing way. Different pieces of content seem to not work with different reps. The only current solution is to delete all content or the app itself and reload everything HOPING that it loads correctly. Often a different piece of content will be buggy each time you reload.

Usage and update statistics don't seem to be accurate as well.

Showpad support responds quickly to emails/calls, but hasn't offered any meaningful solution in 2 months of use. My reps aren't necessarily dead in the water, Showpad isn't quite delivering on its core value proposition.

My guess is that all of the above is due to their platform not working that well with Window 10, and that while they claim compatibility with Windows, most of their success is with iOS products.

Lastly, all of their support documentation is dated and/or not setup for windows and the SurfaceBook. Its nice to have a library of how-to's to send to the field team, but they don't help if they are not current or on the same system.

Recommendations to others considering the product

Beware if you are on a Microsoft Product!

What business problems are you solving with the product? What benefits have you realized?

Sales Enablement, Content Management, Sales Effectiveness.

Unfortunately, we haven't realized much of a benefit due to all the bugs.

Showpad review by Melissa C.
Melissa C.
Validated Reviewer
Verified Current User
Review Source

"Sales Enablement product that moves the needle."

What do you like best?

Showpad's UX capabilities and analytics are great. Additionally, the ability to customize the UI, Content, CX is awesome! Equally as important, the customer service by our Success Coach, Lauren, has been superior!

What do you dislike?

Backend tagging architecure is outdated compared to others. Needs AI.

What business problems are you solving with the product? What benefits have you realized?

Showpad helps us continue to digitize sales & marketing content as well as the overall customer experience. Additionally, Showpad serves are a key Sales enablement product that has resulted in increased customer conversion rates by 50%.

Showpad review by User
User
Validated Reviewer
Verified Current User
Review Source

"Live and crucial feedback"

What do you like best?

The best part of Showpad is the customer engagement feedback you receive. Knowing which brochures are viewed by the customer lets you know what they are most interested in.

What do you dislike?

I don't like that Showpad is not integrated into outlook. When you send a brochure from Showpad, a customer can't simply hit reply to the email because the sender email is not your email. It's an extra step your customer has to make.

Recommendations to others considering the product

Consider integrating with email clients.

What business problems are you solving with the product? What benefits have you realized?

Showpad provides me the ability to better understand my customers needs and wants. Previously, I'd base the conversation on what I believed the customer cared about. Now with Showpad, I know what the customer really wants to learn about.

Showpad review by Administrator
Administrator
Validated Reviewer
Review Source

"Showpad - a great sharing tool for Sales & Marketing"

What do you like best?

Showpad has been a great tool for us, in order to share information about customer courses and product information towards the sales team. With the easy uploading and customized folders, it gives a great overview of the material available. It´s easy for the Sales team to find the latest information needed and also as a log of older reference information. The easy access through the mobile phones and Ipad makes the search quick and effective and in that way time saving for all involved.

What do you dislike?

Nothing to dislike by my experience. Maybe a fixed payment, instead of payment per user.

Recommendations to others considering the product

If larger company, great to have alignment to use the Showpad tool both globally and locally for sharing content.

What business problems are you solving with the product? What benefits have you realized?

Easy and effective way of sharing information - less requests, seperate e-mails and searches which really saves time in larger organizations. You as a company becomes visably more structured. For our distributors, it´s been possible to have different access for different information.

Showpad review by Sanne D.
Sanne D.
Validated Reviewer
Review Source

"The Best solution for Marketing and Sales!!"

What do you like best?

Showpad makes your live easier. It's really easy to use. What I like is the possibility to share your own files with customers. In one single Click you see how it works and have the possibility to manage.

The connection with Outlook is perfect. So you don't send an empty mail with the files, but you can make your own email correctly. I love this system and work a lot with it.

What do you dislike?

I cannot think about something.

It's an very nice system to work with.

Recommendations to others considering the product

Use this system. It makes your work a lot easier!

What business problems are you solving with the product? What benefits have you realized?

You can manage the Marketing and Sales easier. Make an email very clear. For you, but also for the customer.

Showpad review by Administrator
Administrator
Validated Reviewer
Review Source

"Great tool for a large sales force"

What do you like best?

Showpad gives our company an opportunity to have a one-stop-shop for all of our sales/marketing materials. Anytime a sales rep needs to reference a sales/marketing document when speaking to a customer, they have no problem finding exactly what they need. They no longer have to print off a variety of materials and hope the customer doesn't ask about anything outside of what they prepared for their meeting.

What do you dislike?

There are a number of functionalities within the system we need to have modified to meet our sales force needs that Admins cannot do on their own. Our modification requests may seem small or insignificant, like providing greater file name visibility or sorting content from newest - oldest, but it does impact the effectiveness of our sales reps when quickly trying to locate a document while speaking to a customer. We would appreciate a quicker turnaround on our requests or at least a better understanding of where these requests fall on Showpad's priority list. If these requests are something that will not be worked on for 6 months - 1 year, it would be good to know so we can figure out a better way to train our sales reps rather than telling them the generic response of, "Showpad knows about the issue and is working on it".

Recommendations to others considering the product

Train your sales force properly. Teach them how to use every aspects of the tool. What may seem intuitive for an Admin developing the channels may not be intuitive for the sales rep. Training, training, and more training.

What business problems are you solving with the product? What benefits have you realized?

We have less print material which results in cost savings. We haven't had significant savings at this time, but the direction we're going leads me to believe we will find much larger savings on how much materials we print in the next 3 - 5 years. Another great problem that has been solved is being more flexible when meeting with customers. In previous years, our sales reps would print off and prepare the necessary documents for a customer. However, if the customer asked about another product we offer outside of what the sales rep was expecting to discuss, they can now pull up Showpad and go through the sales/marketing documents related to that specific product. It gives our sales force greater flexibility and a broader understanding of the products outside of what they would normally sell in their region.

Showpad review by Arun Kumar G.
Arun Kumar G.
Validated Reviewer
Verified Current User
Review Source

"Great Tool"

What do you like best?

Great tool for classifying and sharing content. Works seamlessly across devices and platforms. Supports a huge variety of file formats and video streaming. And it works perfectly with SSO and enterprise secutiry parameters.

What do you dislike?

Apps take time to download content for offline viewing. Video streaming could be better.

What business problems are you solving with the product? What benefits have you realized?

We are solving the content dissemination and single source for the truth for sales. We have high levels of adoption and has been accepted within the larger organization as well.

Showpad review by User
User
Validated Reviewer
Review Source

"Good but not great"

What do you like best?

I really like the cloud based environment. The ability to find, create, change, present, customize and share on multiple platforms really helps me. Having the most updated product information at my fingertips helps keep my presentation professional and knowledgeable. The presentation customization is terrific. I can make a folders based on the market segment . The needs of a small 10 person biotech differ from a big pharma satellite facility which differs from an academic lab. With Showpad I can present and share that market specific information.

What do you dislike?

There are 3 parts of showpad that I do not like. Scroll versus slide on presentations or documents I share used in a presentation. For the presentation to move slide by slide, the content must be downloaded. It would be great if the software recognized a ppt or ppt as a pdf and was able to make the slide jump. I am unable to access the playlist to make my own version. The Biacore product group information is all over the place. It is buried in multiple clicks, not in the correct place for markets, and have wrong titles identified with the content. This aspect is the most frustrating experience and diminishes the high value of this format.

Recommendations to others considering the product

Please recognize Powerpoint and Powerpoint/PDF documents flip as opposed to the current scroll.

What business problems are you solving with the product? What benefits have you realized?

My goal with Showpad is to show how my product aligns with the customers goal of making a great drug. For the protein drugs, my goal is to make a strong case how the Biacore is a key analytical partner to our core strength of protein purification. For small molecule drug discovery, my goal is to create value to the pharmaceutical company with our technology platform.

My realized benefits are not yet clear because I have used the platform less than a year.

Showpad review by Santiago M.
Santiago M.
Validated Reviewer
Review Source

"Diving into an ocean of insights"

What do you like best?

Its traking potential and dynamism. Showpad has shown to be a smooth sales enablement tool, helping me make a higher profit out of content and interactions with prospects.

What do you dislike?

Not easy to mass send information. Furthermore, I believe there's room for integration-related advances, given that the tool is not as "seamless" as it could.

Recommendations to others considering the product

Pay attention to new features and improvements. Do use it for prospecting purposes.

What business problems are you solving with the product? What benefits have you realized?

Having real-time information helps to be at the right place at the right time. Calling a prospect while he is looking into your proposals, as well as calling a lead while he is looking at your information, is proven to increase your chances to close a deal.

Showpad review by Michael E.
Michael E.
Validated Reviewer
Verified Current User
Review Source

"Still in Implementation but everyone has been super helpful"

What do you like best?

Its simple, but has the ability to take your presentations to a deeper level with experiences

What do you dislike?

Still waiting for some promised features. The links feature and PowerPoint integration

Recommendations to others considering the product

I went with a pretty comprehensive comparison of features, part of which I got from each vendor. Make sure to elaborate on points. What is on the surface is not always what it actually is.

What business problems are you solving with the product? What benefits have you realized?

First and foremost - one location for all the current materials in an easy to navigate interface.

Showpad review by Jenny I.
Jenny I.
Validated Reviewer
Review Source

"Time-saving sales tool!"

What do you like best?

I love that Showpad is easy to navigate. It makes my follow-up to meeting very simple.

What do you dislike?

The only drawback is that I need to rely on others to maintain current content in showpad. The USTA National office is great with keeping the most timely documents on Showpad, however, the content from the Eastern section is not always up to date.

What business problems are you solving with the product? What benefits have you realized?

I often receive so many email attachments and updated attachments from the National office. With Showpad, it’s reassuring and time efficient to know that everything is in one place and easily accessible. I also like being able to track when recipients of messages I send through Showpad open the attachments.

Showpad review by David B.
David B.
Validated Reviewer
Verified Current User
Review Source

"Showpad for sales use"

What do you like best?

I like the ease of sending links and further information to clients. I also like the tracking ability of seeing whether they opened emails, and the documents were viewed and also whether they shared them. I like how it integrates into our CRM

What do you dislike?

The cost of this program is quite expensive compared to apps that we have used for a once off cost over many years.

Recommendations to others considering the product

Very useful tool

What business problems are you solving with the product? What benefits have you realized?

Ability to show information to customers

Showpad review by Hayley T.
Hayley T.
Validated Reviewer
Review Source

"Showpad is easy to use and is a professional way of promoting our business to the customer. "

What do you like best?

I like the ease of sending information to my customer clarifying points that we have discussed and further information that will help them in deciding to buy from me rather than my competitor.

What do you dislike?

It would be good if this was linked to sales force - i am unsure if we received an email if clients have opened the showpad - if not this would be great if not

Recommendations to others considering the product

Its a great way of communicating with and keeping your customers informed of new developmets and what is current within your business

What business problems are you solving with the product? What benefits have you realized?

I have had no notifications of any of my clients opening or reading my showpad. I understand there have been some problems

Showpad review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Great Sales Tool, Difficult Onboarding"

What do you like best?

Being able to have all the sales materials in one place is very helpful. I also like the tracking feature on shares.

What do you dislike?

Small things - the fact that shares don't become view-able until the recipient interacts. Salespeople cannot export their leads from their own share page, it seems to only be an admin feature.

Recommendations to others considering the product

It's great if everyone is on board or willing to be on board. Make sure your team has thorough training and sees the full value.

What business problems are you solving with the product? What benefits have you realized?

Mostly having materials on hand that the salespeople would be asking marketing for otherwise. The tracking is a benefit but I have a resistant sales team that isn't using to it's full capacity.

Showpad review by Nancy O.
Nancy O.
Validated Reviewer
Verified Current User
Review Source

"Showpad review"

What do you like best?

Showpad is extremely easy to use. It's been great to keep documents together, while maintaining version control and being able to send via email. The functionality to see if/when someone opens the email and reads the content is amazing.

What do you dislike?

I wish that it would open directly in Salesforce without leaving the app. I also wish that you could send a showpad email to people in Salesforce list view.

What business problems are you solving with the product? What benefits have you realized?

The ability to send content easily from one place and not saved on a hard drive.

Showpad review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Showpad is a great tool for our Sales guys because of the uniform use of content."

What do you like best?

Easy use for an administator and especially the new features like Experience. To go from to integrated selling in the case of Bakercorp.

What do you dislike?

Sometimes the notification of a new feature and the launch in production is so short it is impossible to train and/or inform our sales rep in time.

Recommendations to others considering the product

It is a great tool to be one step ahead of your competitors. And provide your sales reps with the latest equipment and (marketing) content.

What business problems are you solving with the product? What benefits have you realized?

To go from a product based (product guide) selling to an integrated solution selling. Our Sales have a much better story to tell. And can close deals faster because sharing of the latest content is really easy.

Showpad review by Administrator
Administrator
Validated Reviewer
Review Source

"The best sales enablement tool I have used"

What do you like best?

The excellent set of reports and powerful insight as an admin user is great, as is the overall ease of use of the platform.

I also especially like the sharing insights that are available to our sales team.

All of this is backed up by top quality account management & a forward thinking company who are always improving their offering with new features and functionality.

What do you dislike?

The only things that I really miss are some finer PowerPoint integrations, like the ability to play animations or embedded video, however, as the platform works well with standalone video there are some easy workarounds.

Recommendations to others considering the product

Great, flexible platform that brings more to the table in terms of reporting and tracking leads than competing platforms. It is backed up by a forward looking company and an excellent account management team.

What business problems are you solving with the product? What benefits have you realized?

Consistent use of content & keeping numerous, fairly independent sales teams up-to-date and all using the right, most recent set of materials.

Showpad review by User
User
Validated Reviewer
Review Source

"Showpad brings insight, professionalism and consistency "

What do you like best?

Shared Spaces, has been a great addition to Showpad. Creating a shared platform between me and my customers and has been well received by my customers.

However this could be improved by giving customers the ability to upload documents and the correction of text formatting, where words will be split over two lines

What do you dislike?

The lack of viability when sharing through outlook, both through "Showpad for Outlook" and "Links". This is currently the only way to include our signatures and fit the link to Showpad in to an existing email chain however if there are multiple recipients we cannot define which each user has been looking at

Recommendations to others considering the product

A real assest to a salesperson, both as a wealth of resources and customer insight

What business problems are you solving with the product? What benefits have you realized?

Insight in to how customers use the information we send them, if they view it at all, enabling us to tailor conversations to their interests

Showpad review by Administrator
Administrator
Validated Reviewer
Review Source

"Easy to use - great support!"

What do you like best?

The simplicity through and through. Everything is easy to use and simple to find. Also a big shout out to the Showpad coaches and the technical support who are always willing to help me with my questions and problems and stay calm and friendly through and through.

What do you dislike?

To our company it would be easier if the app was available in German.

Sometimes I get the feeling to be overwhelmed by many changes at once. But that's just a personal opinion.

What business problems are you solving with the product? What benefits have you realized?

Our field crew used to take print media like brochures, catalogues and so on with them for customer meetings. The problem with print media in general is that once it is printed it needs to be updated. So our field crew take "old" brochures with them. Introducing Showpad to our colleagues on the field made a lot easier and more comfortable for them. Just a few clicks and they have the requested media - updated and ready to be shared with the customer.

Showpad review by India  H.
India H.
Validated Reviewer
Review Source

"Beneficial in many ways "

What do you like best?

Showpad has reduced the paper floating around my office and has helped me stay organized while I am travelling. I have so many flyers and things to keep track of. Instead of wondering if I have everything I need, I type what I'm looking for into showpad and I can see all my assets to make sure I'm not forgetting anything.

What do you dislike?

I wish it was easier to print from showpad instead of downloading the doc first.

What business problems are you solving with the product? What benefits have you realized?

People like being emailed things more than they want a paper copy so this is a great way to appease clients. I also like seeing when they read my email.

Showpad review by Administrator
Administrator
Validated Reviewer
Review Source

"Showpad Review "

What do you like best?

The ability to enable our sales teams to be able to engage more efficiently with the customer and also liaise with other departments to ensure that the information is relevant and getting to the right people.

What do you dislike?

That the outlook plugin has a lot of issues and although the service from Support is quick, its usually read this and let me know if you need more - I would like a more tailored response. We don't have time to read though pages of documents as we are all very busy so in the end the tool is not utilised to its full capacity as it can be seen as a "hassle" - this is feedback from the field as I am an Admin user

What business problems are you solving with the product? What benefits have you realized?

Having a central location globally for all our data, reduces time and also ensures that everyone is working from the latest documents

Showpad review by K N.
K N.
Validated Reviewer
Review Source

"Great resource for access to and sharing of documents and videos"

What do you like best?

Access to documents and videos on laptop and iPhone fairly easily. Easy to send documents to customers and know if and when they've viewed the documents.

What do you dislike?

I would like to see a list of the files listed vertically by folders.....much like looking for files on a PC. As more and more documents are added to Showpad, it is becoming more difficult to find documents and a visual of files and file folders listed in a vertical fashion would be great.

Recommendations to others considering the product

Great resource for sharing and viewing documents

What business problems are you solving with the product? What benefits have you realized?

Accessing files I need in one location.

Sharing files with customers

Knowing when and if customers are viewing files

Showpad review by Administrator in Telecommunications
Administrator in Telecommunications
Validated Reviewer
Review Source

"Brilliant Content Tracking and Presentational Tool"

What do you like best?

Showpad is extremely simple to use - from the intuitive user interface, to finding and sharing content with customers/prospects - not much explanation is required.

You can upload your own assets - above the content that Marketing and Product Marketing - allowing for greater personalisation to your clients.

The Outlook Plug-In means that you can draw info from your content library/uploaded assets directly into an e-mail without having to leave the 'compose a new e-mail' screen. Its all seamlessly integrated.

The Tracking Analytics are very easy to understand and precise - even understanding how long a video (which you can send as there are no size limits to content shared) has been viewed for.

What do you dislike?

Showpad does need to improve how dynamic its reporting back-end is. For example, they need to improve the ability to have a hierarchy in user groups. However, they are constantly improving and they are focusing on this feedback.

Recommendations to others considering the product

Have a clear roll-out and internal communications plan. Once they start using Showpad, they will love it but it is a change in the way of working.

What business problems are you solving with the product? What benefits have you realized?

- Great knowledge of what content exists for our Salespeople

- Improved relevance and timeliness of follow-up for our Salespeople

- A greater understanding from Marketing on what content is most useful for Salespeople

Showpad review by Benjamin B.
Benjamin B.
Validated Reviewer
Verified Current User
Review Source

"Showpad is a great sales tool to avoid unnecessary loads of documentation carried by our sales team."

What do you like best?

The simple and straight-forward app(s) are great to work with and need almost no training or explanation to share documents with customers.

With the reports it is easy to follow who is sharing which documents when and anticipate to re-organize the important content to the need of the users.

Super and easy tool for your salesforce, who will be happy not to carry around lots of paper documentation!

What do you dislike?

The back-end is not as straight-forward as the front-end apps.

You would expect an explorer kind of interface for the content management system, but it is more like 1 big data pool where you can search with tags and keywords.

The windows app is also not as good as the iOS app, but I'm sure Showpad is working hard to fix this.

Recommendations to others considering the product

Worth the try, take the trial and see for yourself.

What business problems are you solving with the product? What benefits have you realized?

Less printed documentations. (costs)

Up-To-Date price lists always available for the salesforce

Customer follow-up digital instead of manual.

Showpad review by Richard B.
Richard B.
Validated Reviewer
Review Source

"Benefits of this powerful sales tool"

What do you like best?

Pre: The ability to email your customer the Sunpower video before your appointment.

During : the ability to go though the Sunpower presentation ,slide by slide with the customer alone with any other information needed for the close .

Post: a way to keep in touch with your customer with current updates and referral reminders.

Plus you can keep track on their progress in what they view .(this help at the sit}

What do you dislike?

not dislike but i still haven't learn how to use the Kiosk mode on my windows laptop.

What business problems are you solving with the product? What benefits have you realized?

Warranty information , aesthetics / samples pictures of completed installs, the why of Solar etc.

Showpad review by Pol V.
Pol V.
Validated Reviewer
Review Source

"Personal Experience Review "

What do you like best?

It is a great and agile tool, providing all the content I need, updated by the proper departments on real time. Distributing content its easy, fast and simple. Great and modern tool that helps me in my daily basis.

What do you dislike?

Missing some comercial - related features. Mass sending would be good. When the layout of the platform changes, it can get kind of dizzy.

Recommendations to others considering the product

Do use it!!!

What business problems are you solving with the product? What benefits have you realized?

I am able to see in real time my prospect interests. This has help increasing my pipeline and strenghtening my qualification. I have gained time in my Schedule, and am able to use it for other things.

Showpad review by Tim H.
Tim H.
Validated Reviewer
Review Source

"Next Level Sales Enablement"

What do you like best?

It makes it ridiculously easy to share up-to-date content among the organization and our customers. With the advanced analytics we're able to see what works and streamline our marketing tools accordingly.

The outstanding customer service and constant updates and improvements of the platform

What do you dislike?

the initial tagging of your materials and connection to CRM, DAM etc. is quite time consuming, but worth the effort.

Recommendations to others considering the product

- get all stakeholders on board

- beta test before roll out

- documentation/training is vital

What business problems are you solving with the product? What benefits have you realized?

- always up to date content

- one stop solution for the sales rep

- minimize print expenses

- transparency in lead generation