Showpad

Showpad

(63)
4.5 out of 5 stars

Showpad is committed to making every sales interaction count by aligning marketing and sales.

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Showing 64 Showpad reviews
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Showpad review by <span>Jen M.</span>
Jen M.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Excellent Solution for a Hard-to-Please Field Sales Team that uses Microsoft Surfaces

What do you like best?

Showpad is the ONLY sales enablement system that offers a truly device agnostic solution as well as complete offline functionality. The search is fantastic. The admin interface is easy to use. The reporting and analytics are impressive and incredibly useful.

What do you dislike?

We have experienced some minor glitches. However, the help team is very responsive.

Recommendations to others considering the product

We set up pilot implementations of five systems. Showpad was more expensive, but the feature set is unmatched.

What business problems are you solving with the product? What benefits have you realized?

We needed a system to deliver information, training and sales tools to the sales force.  We wanted something that offered us insight into how assets are used and what is most valuable. We were transitioning from a linked PDF on a shared network drive. Showpad allows our marketing teams to easily manage more than 1,000 documents, including some that are confidential, and deliver them to our field sales team. Our sales team can easily access these assets from their Windows devices and are not dependent on having an internet connection. Both marketing and sales love that Showpad shows us when a customer has accessed a document and the amount of time they spent with it.

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Showpad review by <span>Maria M.</span>
Maria M.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Fantastic product. Fantastic Service.

What do you like best?

Showpad holds your hand before, during and after. Always keeping an eye on you, always helping you do you job well.

What do you dislike?

I can't think of anything at the moment...

Recommendations to others considering the product

Showpad helps you all the way. With implementation, how to structure, with training, all the little obstacles... and then they don't let go! Even when you are a 'reasonable' Showpad-user, they follow up, keep an eye on you, making sure your sales reps are using Showpad as much as possible.

What business problems are you solving with the product? What benefits have you realized?

We had a lot of trouble with old vs. new content. Also it took a lot of time for our sales rep to navigate through all of our material. It makes everything so much easier with Showpad, especially finding the right content and sent to a customer. Our sales rep realy enjoy this. Also they feel like Showpad 'have their back' when they are with a customer that asks about something the sales rep did not prepare for. They can always find something on Showpad.

What Sales Enablement solution do you use?

Thanks for letting us know!
Showpad review by <span>Dr. Stefan L.</span>
Dr. Stefan L.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Engaging with customers became so much easier

What do you like best?

Many of our conversations with customers end up with requests for additional information. The sharing function of Showpad makes this process seamless and on top of this we get analytics on how they engage with the content. This alone is worth the app.

What do you dislike?

Showpad has no function for sending out group emails, so if I want to follow up with multiple customers, I have to export the email list into another system like Mailchimp and go from there.

Recommendations to others considering the product

It is a great tool for a sales team that shares content frequently and helps Marketing to stay up-to-date and deliver content to multiple users.

What business problems are you solving with the product? What benefits have you realized?

Sharing of clinical and product related information, often in a small group setting. It is easy to load up new content to Showpad, share information and get customers engaged with the content.

Showpad review by <span>Sabrina C.</span>
Sabrina C.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Showpad takes Sales Enablement to the next level

What do you like best?

User-friendliness, great helpdesk, Showpad listens to their customers, Showpad enables you to show great content in a simple, pleasant way to the customer and send personalized content packages to the customer. Afterwards you can track what your customer is doing with the content.

What do you dislike?

Localization can still improve, which is especially important in an multi-lingual international context, at the moment, you have no possibility to indicate in how many languages a file is available. However as I have understood, a solution will be presented in early 2018 by showpad and they are aware of this missing feature.

Recommendations to others considering the product

Install a trial version. The technology is very user-friendly so it is very easy to start using the system and commence with a trial period.

Make sure you have a content management plan. Showpad without content is useless. If you don't have such a strategy, start small, in a agile way to implement new content.

Start with power-users that can become evangelists of your product.

Start small, do not start with SF integration immediately,

What business problems are you solving with the product? What benefits have you realized?

Sales Enablement, showing the right content at the right time to the right customer. Having analytics on our content shared. Content presentation at fairs. Having all content available in an offline structure.

Showpad review by Administrator in Medical Devices
Administrator in Medical Devices
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Showpad makes life easier!

What do you like best?

Showpad is so easy-to-use in general, but it's also SUPER easy to set up. I was able to get all of our sales & marketing collateral uploaded & organized in the admin within one day! There are so many common sense features that make it easy to manage content (like version control) and manage users. The reports are great to gauge engagement with the sales team and recipients of content.

What do you dislike?

Honestly, there isn't much to dislike! If anything it might be how many updates they're constantly making to the product that you need to stay updated, but they make that easy too.

Recommendations to others considering the product

You won't regret using Showpad. The level of support you receive from onboarding through regular use is excellent. When it came to training staff they even offered to do it all for me. If you have a small team or a large team Showpad is easy to use. It's easy to add content, manage content and manage users. The experience for end users is great as well, regardless of where they're accessing the app. It just works! I never have to worry about Showpad and that's huge!

What business problems are you solving with the product? What benefits have you realized?

Showpad makes it really easy for us to control the content our sales team uses when communicating with leads. We now have better insight into the content that works and the content that doesn't.

Showpad review by <span>Thomas J.</span>
Thomas J.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Enhance your customer buying experience while focusing your team and content

What do you like best?

ShowPad allows out sales team to focus on the clients that are leaning into our solutions and we know this because we see their level of engagement and pace of data consumption. We also utilize SP Experience for field sales team training and a centralized collateral repository where I can see who is 'studying' our sales material to enhance their sales messaging skills.

What do you dislike?

When I see ShowPad used as a mass email campaign or fax blast - this is a sales team issue, not ShowPad.

Recommendations to others considering the product

Don't wait, jump in. This is easier than a CM program or initiative. Upload what you are using today and learn from your clients and customers while you build out an optimal program.

What business problems are you solving with the product? What benefits have you realized?

Centralized and consistent customer facing message, Leveraging the ShowPad Experience platform for sales training and as a repository for necessary field sales documentation and direction material

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