Sifter

3.5
(4)

Sifter helps keep your issue tracking simple so you and your team can find and resolve more issues in less time. You save time and money shipping higher quality software.

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Sifter review by Robin S.
Robin S.
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"Simple issue tracker for non-technical teams"

What do you like best?

Makes it easy for our to communicate errors, testing, redesigns, and other joint projects.

What do you dislike?

Can't link external audiences to tickets

Recommendations to others considering the product

Plan the numbers and types of projects you think you may need. Consider how many users you really need. Your internal business could probably do with 1 or 2 ticket handlers to free accounts for bug fixers.

What business problems are you solving with the product? What benefits have you realized?

Website redesign was managed through sifter, which supported various subprojects.

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Sifter review by User in Internet
User in Internet
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Verified Current User
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content

"Easy Issue Tracking that Gets The Job Done"

What do you like best?

Its simplicity—which makes it efficient!

What do you dislike?

In-line styling of tickets could be WYSIWYG.

Recommendations to others considering the product

Suffer makes big trwcking easy. It doesn't get in the way of what you've set out to do!

What business problems are you solving with the product? What benefits have you realized?

When reviewing websites or apps that we've built, Sifter allows us to quickly and almost effortlessly post tickets, assign a priority level, and assign the ticket to someone. Sifter's functions are just what we need—and no more—so an overwhelming task of doing QA for a digital product becomes less overwhelming and instead organized and efficient.

What Bug Tracking solution do you use?

Thanks for letting us know!
Sifter review by Administrator in Higher Education
Administrator in Higher Education
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content

"Very basic tool... almost too basic"

What do you like best?

I like that it is very easy to report issues, bugs, etc.

What do you dislike?

There are not enough priorities.

There is no way to prioritize a backlog.... I would like to rank the tasks in a backlog

There is no way to prioritize backlogs against each other. I would like to create sprints of work with tasks from various backlogs

Recommendations to others considering the product

Be careful about setting up too many backlogs as it just adds to the multiple work streams.

Don't create too many categories within backlogs.

What business problems are you solving with the product? What benefits have you realized?

Report and resolve bugs and other development task as part of the maintenance for multiple websites.

Sifter review by Shaun K.
Shaun K.
Validated Reviewer
Verified Current User
Review Source
content

"Great app"

What do you like best?

Great for collaboration & tracking bugs, especially if your teams are working remotely.

What do you dislike?

The email notifications are a little much, but I could say that about almost any app (i.e. Basecamp, Slack, etc).

What business problems are you solving with the product? What benefits have you realized?

Tracking bugs & performance issues on our team's websites.

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* We monitor all Sifter reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.