What do you like best?
Platform-Independent, it doesn't matter if I am using mac, Linux or even iOS or Android, none of these is a problem for Signing Hub as all it need is just internet + browser and you are good to go (well for iOS app is needed but still it is really convenient) .
Best of all, it is just as good as traditional signature/hand-written signature! Granted this would depend on digital law of the country but as we are moving toward digital age, it is just a matter of time.
What do you dislike?
It can be a hassle on setting up and preparing an account when Public Digital Certificate is being use for setup an account however it is just a one time work and in order to ensure my digital signature is as good as my traditional hand-written signature, it is better to ensure the setup is right and after that, it is just logging in, review or prepare document then sign.
Recommendations to others considering the product
If your work environment involve a lot of paperwork where signature is involve and especially signatory is not around most o the time.
It is way easier to keep track and also achieve document in digital form as it does not take up a lot of space and disaster-recovery can be set up.
What business problems are you solving with the product? What benefits have you realized?
1) Having document/form sign on time or urgent document/form needed signature immediately. (Especially when superior travels a lot)
2) Gradually introducing paperless environment (Changes does not happen overnight but Signing Hub has slowly turn our office environment into paperless environment, one step at a time)
3) Prevent forge signature
4) Able to impose additional security onto document/form when needed. (e.g. prevent printing, or duplicate copy or etc.)
5) Forms are available in one system, there are many form in what I do and Signing Hub has made it much easier for me as form can be upload as template and all I have to do is fill in the details