What do you like best?
We needed a software that would allow for self-population. The purpose of Sign Now in our company is to create an online application for our staffing company. Because each page has the same information on it (Name, social, signature, date, etc) we didnt' want our employees to have to fill out the same info every single time. Sign Now accommodates that. When I label the field as "name" and then later make another field and label that one as "name," all my employee has to do is click the box and it automatically carries what was in the first "name" field over to the second. It makes it easy to fill out our 15page application in less than 20 minutes, especially as most of our employees can't touch type.
It took me 3 months of reviewing software to find Sign Now, and it was the only thing that allowed for both the self population, and for me to upload my 15-page PDF, and have it sent directly to my email afterwards.
What do you dislike?
It is very glitchy. For instance, like I said above, our app is 15 pages (plus 2 intro pages, and 10 pages at the end for a company policies).
Any time I put a new box on the page and the change the size or move it to the right spot, it jumps me back up to the top of the first page, and I have to scroll all the way back down to where I was. Every. Single. Time. No exceptions. This gets really old really fast when there are 50 fields on a page that are all different sizes.
The other thing that irritates me is the customer support. I called them once while we were having issues logging in, and just finding the phone number was hard. When I did call, I had to leave a message, and to this day I haven't gotten a phone call back. I also sent an email. about a month later I received a reply. Luckily we figured out our issue.
Lastly, it doesn't work well on mobile (at least for us) and the formatting of the form comes back super wonky. This is a problem as most of our potential employees have phones, but not laptops.
Recommendations to others considering the product
Best used for shorter documents, or documents with limited fields.
What business problems are you solving with the product? What benefits have you realized?
Allowing our employees to fill out the application quickly and easily has actually helped us hire more people. Because of the demographic we work with, there were many times when perfectly good employees chose not to fill out the application because they were unable to read, write, or didn't have the patience for it. We have hired more employees since doing the application, and, since we're a staffing company, we've made more.