What are the hours of your technical support? Do you have night of event technical support?
What happens if we lose the Internet connection or your server crashes? Is the data backed up?
How long is my data hosted with Silent Auction Pro?
Why does Silent Auction Pro assign bidder numbers to donors?
Should I combine spouses in one contact record when entering contacts?
Can I export data from Silent Auction Pro into a spreadsheet or other system?
Can I use any USB card swiper or do I have to rent them from Silent Auction Pro?
How do we pay Silent Auction Pro? Is the payment automatically deducted from our account?
How do we receive funds from credit card process and how quickly? How are processing fees paid?