SilverWare

(7)
3.9 out of 5 stars

SilverWare provides the security of a SQL Server Database with the advantages of Cloud-based Solutions including Mobile/Tablet Ordering, Real Time Web-based Reporting, Alerts & Analytics, Online Ordering, and more.

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SilverWare Reviews

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SilverWare review by User in Retail
User in Retail
Validated Reviewer
Review Source

"essential "

What do you like best?

fully customizable from buttons to the entire input of menu items and modifications. makes placing orders foolproof.

this is just to take up space because it won't accept my review. this is just to take up space because it won't accept my review

What do you dislike?

nothing much really. could use a little facial upgrade with the looks of the screen. this is just to take up space because it won't accept my review. this is just to take up space because it won't accept my review

Recommendations to others considering the product

this is just to take up space because it won't accept my review this is just to take up space because it won't accept my review this is just to take up space because it won't accept my review this is just to take up space because it won't accept my review this is just to take up space because it won't accept my review this is just to take up space because it won't accept my review this is just to take up space because it won't accept my review this is just to take up space because it won't accept my review this is just to take up space because it won't accept my review this is just to take up space because it won't accept my review this is just to take up space because it won't accept my review

What business problems are you solving with the product? What benefits have you realized?

provides accurate inventory on all products that are in the system as long as it's frequently updated from a manager's login. this is just to take up space because it won't accept my review . this is just to take up space because it won't accept my review

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SilverWare review by James B.
James B.
Validated Reviewer
Review Source

"Silverware has changed their business model to service is now a precedent of their business."

What do you like best?

The equipment is bomb proof and the service support is now very good.

What do you dislike?

Silverware has good equipment and now have a support system. Problems are now fixed on a timely basis by their service dept.

Recommendations to others considering the product

Great Hardware & Good Service

What business problems are you solving with the product? What benefits have you realized?

I am now content with Silverware & can get on with using all the tools that the POS program has available.

What Restaurant POS solution do you use?

Thanks for letting us know!
SilverWare review by Megan H.
Megan H.
Validated Reviewer
Review Source

"Awesome! So easy to sit customers"

What do you like best?

Silverware allows restaurants to sit customers easily and effectively. Being able to see the restaurant at a distance in real-time is very helpful.

What do you dislike?

I wish it was easier to add or subtract tables from the spread sheet.

What business problems are you solving with the product? What benefits have you realized?

Silverware allows me to be able to save customers time and energy by effectively seating them at the tables.

SilverWare review by User in Food & Beverages
User in Food & Beverages
Validated Reviewer
Review Source

"Silverware review"

What do you like best?

Easy to set up happy hour schedules and simple aesthetic format of pos computers.

What do you dislike?

Takes a long time to input new menu items and there is no streamline way.

What business problems are you solving with the product? What benefits have you realized?

We use silverware daily in running our restaurant. The schedule function lets us set up a happy hour time with discounted pricing instead of adding additional buttons.

SilverWare review by Sue-Anne B.
Sue-Anne B.
Validated Reviewer
Review Source

"Great!"

What do you like best?

It's easy to navigate. Colourful. Tech support is helpful. Programming is pretty easy.

What do you dislike?

Liquor programming. Lack of inventory system.

What business problems are you solving with the product? What benefits have you realized?

Integrated inventory systems ie Freepour would be a beneficial up sell. Training mode would be great. I havent used the customer loyalty but looks like a great thing for future.

SilverWare review by User in Logistics and Supply Chain
User in Logistics and Supply Chain
Validated Reviewer
Verified Current User
Review Source

"Positive experience with SilverWare as a waitress"

What do you like best?

Easy to use, easy to find products fast, especially easy to train new employees on/

What do you dislike?

Sometimes it would freeze or sign one of the servers out

What business problems are you solving with the product? What benefits have you realized?

Made entering orders in a small family owned restaurant easy and fast, easy to train people on

SilverWare review by User in Music
User in Music
Validated Reviewer
Review Source

"Solid average"

What do you like best?

Pretty simple pos system which allows to run reports and analysis in real time

What do you dislike?

Some instructions are very difficult to understand. Not very friendly customer service

Recommendations to others considering the product

I recommend this product for a small to medium size restaurant chain.

What business problems are you solving with the product? What benefits have you realized?

Analysis of daily, weekly, monthly and annual sales and key parameter indicators (KPI-s) for seven restaurants.

Kate from G2 Crowd

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* We monitor all SilverWare reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.