SimpleTix

(6)
3.8 out of 5 stars

An event registration and eTicketing platform used all over the world. Works with any language and currency. Offered as a white label solution.

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SimpleTix review by Administrator
Administrator
Validated Reviewer
Verified Current User
Organic
Reviewed On

Some Good Things, but Actual Platform is Slow and full of bugs

What do you like best?

Fees are the lowest in the business. Very affordable. Customer service is usually fast response time. Fixes are usually quick, except when we complain about server speed, we get a defensive response.

What do you dislike?

I can't count the number of times our box office has frozen because of their slow server. We have consistent customer complaints about Server Errors, timing out of sales, and slow speeds. We also experience it on our end. There are also seem to be quite a few bugs in their system, like the system not releasing back for sale any tickets in abandoned shopping carts (resulting in lost sales for us). The organization-side interface is clunky and confusing. We never feel like know exactly how to find something or change something. Things are organized in a way that is less than intuitive.

What business problems are you solving with the product? What benefits have you realized?

I tried to give SimpleTix the benefit of the doubt, and tried to hold my nose because of the low fees, but we will be switching to a new service in the next season. We simply can't afford to have our box office running slow, freezing up, or offline on show days.

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SimpleTix review by <span>Joseph M.</span>
Joseph M.
Validated Reviewer
Organic
Reviewed On

Simple Tix Is just plain Awesome!

What do you like best?

Simple Tix is super easy to use for event ticketing. The customer service is outstanding. We were able to set up our events in a very short period of time and when we ran into a little snag with multi events the issue was resolved within less than one day.. and this was a Saturday into Sunday.

What do you dislike?

Nothing about Simple Tix is should be cause for dislike.

What business problems are you solving with the product? What benefits have you realized?

We are using Simple Tix to manage our black box theater. We are a small venue of only 50 seats and this is the best solution for ticketing that would could find and we researched many options.

What Event Registration & Ticketing solution do you use?

Thanks for letting us know!
SimpleTix review by <span>Mackenzie M.</span>
Mackenzie M.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Simple Tix was Great!@

What do you like best?

What I like best about simpletix is that you can match your ticketing portal to your website and it also have interactive seating charts. It is also very easy to maneuver and set up ticketing for discounts and student tickets if needed.

What do you dislike?

There is honestly nothing that I can say that I dislike about using SimpleTix

Recommendations to others considering the product

You should use simpletix because of how easy it is to use. I love that it has interactive seating charts so that the employees or customers are able to select the seats that they want.

What business problems are you solving with the product? What benefits have you realized?

It is easy to use with company functions, they employees have commented how easy it was to use as well.

SimpleTix review by <span>Frank V.</span>
Frank V.
Validated Reviewer
Verified Current User
Organic
Reviewed On

The best flat rate ticketing app you can find.

What do you like best?

The flexibility on the promo codes. We can limit them per event and event time. It's a great way to promote event times that need more attendees.

What do you dislike?

The system works and it’s very cost effective for all the components your get. We are very happy we chose SimpleTix.

Recommendations to others considering the product

Do the math. Their flat rate per ticket will save you a lot of money.

What business problems are you solving with the product? What benefits have you realized?

We started looking for an event ticketing solution and we reviewed many different providers. We chose SimpleTix based on the fact that it offered not only a ticketing solution, but also a shopping cart solution. The learning curve for SimpleTix is not too steep, the company offers dozens of self-help video tutorials that helped a lot in the beginning. Since I am not a web developer, it probably took me longer to get the site up an running than would be a professional developer, but I am very happy that I took the time to learn the application. Now I can add and modify events with a few clicks, add new images, promotional banners, promo codes, products, and other pages to the site without going through a web developer. Now for the fun part, the ticketing side works great and everyday we get a bcc email from customers who have bought event tickets online.

SimpleTix review by User in Human Resources
User in Human Resources
Validated Reviewer
Organic
Reviewed On

Non profit event tickets!

What do you like best?

You can set your own booking fees. You get to choose exactly what the tickets look like from color scheme to font. The payment is very fast and we aren't having to wait for the money to be transferred. You are also able to use paypal which is great. Free tickets are free!

What do you dislike?

You have to sign up for premium in order to get a lower rate per ticket.

The design process of the ticket could be a little less complicated.

What business problems are you solving with the product? What benefits have you realized?

We are able to communicate with our audience what our events entail. We enjoy being able to use this software and not have to outsource to a printing company. This software makes event organizing just a little easier.

SimpleTix review by <span>Christina B.</span>
Christina B.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Highly Recommend !

What do you like best?

The program is great and easy to learn and use. I highly recommend it!

What do you dislike?

Not enough people are using it yet and I hope it expands further!

What business problems are you solving with the product? What benefits have you realized?

No problems at the moment.

Kate avatar
Kate from G2 Crowd

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