What do you like best?
The Simpplr intranet, internally branded VitalConnect, immediately established itself as our virtual watercooler. Employees are trained to log in and enjoy the site with their morning cup of coffee. It’s where we announce new sales, call out employee wins, celebrate anniversaries, and broadcast critical company-wide announcements. Employees noted a stronger sense of community and understand how their contribution fits into the bigger picture.
I like that we’ve been able to distribute the intranet’s maintenance by spreading site ownership across departments. This has helped improve the company’s interdepartmental transparency. We also administer mandatory HIPAA training and updates through Simpplr. Additionally, our CEO stays connected to the growing employee base with his own site. He’s able to share his perspective on the market, congratulate teams on their hard work, and give employees insights about how he’s spending his time.
VitalConnect also offers employees a popular “non-work related” site, the VitalWare Playground, where users can engage and connect through activities such as sharing recipes, posting family photos, and even running fantasy football pools. It’s a great way to humanize the work experience and help co-workers bond across geographic and departmental boundaries. VitalConnect is among VitalWare’s most successful and critically used software deployments. More than 85 percent of employees use the site at least weekly.
What do you dislike?
There really isn't anything that we dislike about Simpplr. However, it does seem that when they are developing updates, they seem to be most compatible with Window's 10 , and the majority of our employees are still on Windows 7.
Recommendations to others considering the product
Simpplr is a great way for you to engage your employees, especially if you have a workforce that includes remote workers!
What business problems are you solving with the product? What benefits have you realized?
Remote employees have noted, unsolicited, that Simpplr actually makes them feel as if they’re in the office. And the intranet has nearly eliminated company-wide emails.
It has also greatly helped with the onboarding process by giving new employees a starting place to ramp up and connect with others across the organization. We actually made posting a profile picture mandatory because it has helped employees get better acquainted.
Net-net: VitalWare’s employee attrition is far below industry averages. Employee engagement scores are high. And VitalWare’s Glassdoor ratings are above 4 out of 5. While this is not fully attributable to one software platform, the technology plays an extremely important role in our cultural engagement strategy.