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Sisense

Sisense

4.3
(186)
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Sisense is an end-to-end business analytics software that enables users to easily prepare and analyze complex data, covering the full scope of analysis from data integration to visualization.

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Sisense review by Richard S.
Richard S.
Validated Reviewer
Verified Current User
Review Source

"Makes Business Intelligence and analytics accessible for everyone"

What do you like best?

Really easy to use. We've been using SiSense for a few years and even without any particularly technical people involved at our end we find it straightforward to create a variety of powerful reports that fuse together data from a number of different sources to give us really useful insights that we wouldn't be to be able to get using other tools. Managing data and building dashboards is intuitive and feature-rich, and the data security features are incredibly useful for making sure end users are seeing the data they should be seeing (and sometimes more importantly, not seeing the data that they shouldn't!). Customer support are incredibly responsive and helpful and there is a huge amount of support material available online.

What do you dislike?

On the (rare) occasions when there are problems, the error messages are often unhelpful. They're either too vague and we don't know where to start looking or so specific and technical that they might as well be in Greek. This is somewhat mitigated by the quality of the Customer Support who usually solve these problems for us promptly, but there have been times when we could have solved it ourselves if the error message had been more understandable.

There is a mobile app, which does work as described but the experience is often unsatisfying and could definitely be improved.

Recommendations to others considering the product

Use the support material. There is a real wealth of information in the tutorials, webinars and the community forums.

Spending time on planning during (or even before) the implementation stage can save a lot of time later, particularly with the data models.

What business problems are you solving with the product? What benefits have you realized?

KPI tracking/reporting/alerts

Customer segmentation

Customer behaviour analysis/prediction

Accounting/compliance reporting

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Sisense review by Wendy A.
Wendy A.
Validated Reviewer
Verified Current User
Review Source

"Very good product, getting better all the time!"

What do you like best?

There are a LOT of powerful-yet-easy-to-use charts & other presentation tools, that can be used to build a Dashboard in a very short time, with minimal expertise. In addition to the mostly pre-formatted graphic 'widgets', they offer multiple APIs for customization and integration, which require a lot more time & effort, but recent videos & webinars are helping ease the 'learning curve' on that as well. The wide range of connectors and modeling dynamics available in their ElastiCube design help ensure that the fullest access methods/modes and most elegant structural designs can be applied to the supporting data. And their ever-growing list of supported 'add-ons' and 'plug-ins', coupled with their strong technical support and very 'active' customer management style, guarantees the greatest probability of success.

What do you dislike?

Their overall website design, & specifically support ticket interface, is somewhat less-than-intuitive at times, but they do 'welcome' feedback (even if response/resolution time is a little disappointing).

Recommendations to others considering the product

Take utmost advantage of as many current webinars as possible, as they offer latest/greatest info on capabilities & changes, and allow you the opportunity to ask specific questions of the company's best experts & 'insiders'. Also, try to fully utilize the requirements analysis tools (documents & techniques) provided by the Customer Success Manager (CSM) and make the most of your interactions with them and any technicians with whom you're placed in contact.

What business problems are you solving with the product? What benefits have you realized?

Sisense is helping us gain a better understanding of the data we have to work with. This includes discovering previously-unknown correlations or disparities, as well as data entry &/or quality shortfalls. The insights into trends and real-time status monitoring and notification tools are raising management awareness and moving us closer to a proactive vs. reactive posture.

What Business Intelligence Platforms solution do you use?

Thanks for letting us know!
Sisense review by Nick S.
Nick S.
Validated Reviewer
Verified Current User
Review Source

"Excellent. Makes BI Dashboards easy and give you room to develop BI into something bigger"

What do you like best?

Very stable and easy platform to grow your MI dashboard business and insight. While you can get up and running quickly with simple dashboards we have found that the platform is capable of much more with live integrations and big data sets. The data is very easy to share. The Sisense team is really nice to deal with and positive and the support is excellent. I do feel they truly want us to succeed. They are also proactive with new developments to make sure the product is at the leading edge of integrations and capability. They have also been very supportive of us pushing the boundaries of what is possible with Sisense and helping us find great development partners. It really has transformed our company's understanding of our business.

What do you dislike?

It is not really a dislike, more of an observation that you will likely need help integrating more complex data and formulas when you move out of the basic level, but we have found great partners through Sisense to work with us. If you factor that in (and the cost) at the start it will help

What business problems are you solving with the product? What benefits have you realized?

Bringing a large number of disparate data sets together, ranging from manual app based information gathering to per second live data in a single place, then analyzing that data to ensure our business is optimized. Creating automatic revenue and performance reports for stakeholders and automating other processes. this has reduced costs and increased performance and profits.

Sisense review by Brandon V.
Brandon V.
Validated Reviewer
Verified Current User
Review Source

"A finicky and slow way to view your data"

What do you like best?

After enough help from our business intelligence team to properly get a dashboard set up the way I like it, I find that the most useful part of the software is the ability to download a set of data as a CSV file. I can then import that CSV into excel, make it into a pivot table, and manipulate all the data that way. It's much faster and easier than constantly trying to add / remove rows or values.

What do you dislike?

Maybe it's just the way it was set up for me, but the tool barely provides any amount of info on the screen at one time. It lets me scroll down about an inch, and then lets me jump to another page of data. Instead of having 5000 pages, just giving more data per page would be a good fix. The software is also clunky. Everything takes a while to do when performing data analysis. I tend to often move around my categories when I'm performing analysis and Sisense just doesn't offer a great tool for us to do that.

Recommendations to others considering the product

Just download everything as a CSV and play with it in excel - it'll save you a headache.

What business problems are you solving with the product? What benefits have you realized?

Sisense was used as a business solution to allow everyone at our company to look at data without being competent at using MYSQL and performing complex queries. Our Business Intelligence team has created several tools and dashboards withing Sisense for our different teams needs. On the surface it is great at providing a high level overview of what's going on at the company.

Sisense review by Michael G.
Michael G.
Validated Reviewer
Verified Current User
Review Source

"Trajectory to Greatness"

What do you like best?

Sisense has made some exceptional decisions in its underlying architecture. They have embraced an API first approach to the technology they offer. This is unusual for a BI platform, yet gives Sisense a competitive advantage when scaling out for the cloud. The underlying columnar data store (named after a French Impressionist painter) is applauded for its speed. Sprinkle in a web based dashboard authoring tool, white labeling support, a large collection of data connectors, and extensibility and you have a platform for success.

What do you dislike?

Sisense is growing rapidly and there is dilution of knowledge internally. This means, that the more complex your implementation the thinner the support you will have. You would be better off engaging their professional services organization. This is changing quickly, but in our experience, not fast enough.

Recommendations to others considering the product

Consider engaging profession services to large scale out high availability implementations.

What business problems are you solving with the product? What benefits have you realized?

When are a FinTech company and using Sisense to serve internal analytics and provide reports and analytics to our customers via white labeling Sisense.

Sisense review by Brian T.
Brian T.
Validated Reviewer
Verified Current User
Review Source

"Implementation Was Great, And Support Continues To Be Great. We Enjoy Pushing The Limits"

What do you like best?

Great experience. We use Sisense both internally and resell (OEM) to our clients. Sisense implementation team did a great job helping us to complete our first use cases, which was a great source of hands-on education. We've been running with Sisense for more than a year and have seen useful new features, design updates, and bug fixes. Their support people are efficient, professional, knowledgable, and just nice people. There have been challenges as we push the limits of functionality, but support from both the sisense community and the Sisense support people has allowed us to push through those challenges. Sisense has a incredibly useful and valuable product today, and I look forward to seeing the product roadmap come to reality.

What do you dislike?

The mobile experience isn't nearly as rich as we'd like. They've grown quite a bit there in the last year, but still needs more capabilities.

Recommendations to others considering the product

Make sure to dedicate time and resources to the implementation stage. We learned so much during implementation and really improved our knowledge of the product. Don't slack here.

What business problems are you solving with the product? What benefits have you realized?

Real-time Internal visibility to operations for account and executive management, also providing similar visibility directly to clients through OEM license of Sisense. We've become dependent on the operational analytics from Sisense for both assessing the success of recent feature updates and prioritizing new features.

Sisense review by Doug S.
Doug S.
Validated Reviewer
Verified Current User
Review Source

"We needed a BI solution we could integrate, implement and embed quickly and easily. Sisense did it."

What do you like best?

The Elasticube manager makes creating datasets easy and fast. I built a large, complex dataset and was designing dashboards within 30 minutes.The ability to extend the capabilities using plugins is essential to getting good results. The user community is very active and knowledgeable. I find most of my questions are answered with a quick search.

What do you dislike?

The ease of use of the designer is great, but it sometimes limits the capabilities I've had in other platforms. There's usually a way to get it done with a plugin or a clever work around. The Elasticube Manager is great too, but the ability to do transformations should be easier.

Recommendations to others considering the product

Take advantage of the on-boarding process. The consultant assigned to us was very helpful in getting us up and running quickly and designing compelling dashboards.

What business problems are you solving with the product? What benefits have you realized?

We needed a solution for our customer portal that supported a high level of data security, was easily embedded and could produce compelling dashboards. Our customers love it and we've been able to make it intuitive so most can pick it up right away.

Sisense review by Wicus V.
Wicus V.
Validated Reviewer
Verified Current User
Review Source

"Democratising your data: a BI tool that gives colleagues access and freedom to explore"

What do you like best?

Easy to use and intuitive data interface: the Elasticube builder's graphical user interface makes for very easy setup from a data perspective.

Intuitive dashboard creation process: with barely any tweaking, your dashboards and widgets look great.

Finely tunable access control: with cube-level and row-level access restrictions, you can ensure that the right colleagues have access to the right information.

Sundry things: the ease of replicating and downloading dashboards, the ease of downloading the data behind a widget (especially helpful for winning over colleagues from an Excel background), the intuitive nature of setting filters' impact to exactly what you want.

What do you dislike?

Currently no Elasticube manager for Mac (I understand that this is changing in upcoming releases).

What business problems are you solving with the product? What benefits have you realized?

SiSense is used to give users access to the company's data asset in a compliant way.

The dashboards ability to show information from a very high level, down to row-level detail *AND* give selected users the ability to download the underlying data goes a long way in building user confidence in the product.

Sisense review by Xavier D.
Xavier D.
Validated Reviewer
Verified Current User
Review Source

"Sisense Provides Great Data Visualization Tools "

What do you like best?

I've used Sisense for several years and I really like some of the new features they've added to this latest version. My new favorite features:

1.) data security by user group- allows scoping of data based on the group to which a user is assigned

2.) table views of data that are easily exported to CSV for Excel

3.) One button print to PDF for all users

My favorite features since our initial launch:

1.) Response times for large data sets - It's amazing how much faster Sisense Elasticubes are at filtering large datasets than an MS SQL query

2.) Ease of importing multiple data sources on any sort of recurring schedule

3.) Ability to create formula based data tables and columns in an Elasticube using other imported tables

4.) Ease of installation on our own hosted cloud platform

5.) Number of official and third party plug-ins

What do you dislike?

There are a few areas I'd like to see some improvement in for the Sisense platform. Personally I'd like to see some flexibility of join types within an Elasticube to something other than just "inner". I'd also like to see more granularity with the built-in map widgets. For the United States, the maps only go as far down as state level. I'd love to see county and zip code maps become an integrated widget.

Recommendations to others considering the product

SIsense is currently a WYSIWYG implementation for designing and building dashboards. So if you're used to more of a studio environment where you design and then publish to the web, this will take some getting used to. The WYSIWYG development does have a few short comings in terms of customization.

What business problems are you solving with the product? What benefits have you realized?

We currently use Sisense to track key performance indicators of state organizations related to probation and parole. These KPIs are now easily tracked across date ranges and states with ease. In addition to KPIs, Sisense allows us to get a high level view of the demographic breakdown of our data sets that wasn't easily possible before.

Sisense review by Sajid A.
Sajid A.
Validated Reviewer
Verified Current User
Review Source

"Easy to Use"

What do you like best?

Ease of use and seamless integration between data sources. The ease of use of the front end is another great benefit of this tool. There are built-in connectors for almost all mainstream data sources, including, redshift, big hive, facebook, google adwords, google analytics. The web-based dashboards can be accessed from anywhere and are very easy to create. The visualizations and widgets supported by the dashboards are above par as well. Mapping solutions on sisense are still relatively limited but I see Sisense making good progress on that front as well. Overall, it is a great full stack Business intelligence solution that would be very easy to adapt.

What do you dislike?

Limitations in the elasticube environment to apply DAX functions

Recommendations to others considering the product

It is an easy to use product that provides an excellent platform for integrated data analytics.

What business problems are you solving with the product? What benefits have you realized?

Laying the framework of descriptive analytics. Real-time analysis of data.

Sisense review by Jonathan M.
Jonathan M.
Validated Reviewer
Verified Current User
Review Source

"Powerful BI with incredible ease of use"

What do you like best?

Sisense offers incredible flexibility when accessing not only multiple data sources but multiple types of data sources. I have easily connected MySQL databases, Google Sheets, and Zendesk. Particularly, the ability to create a custom query when building the Elasticube as well as further SQL customization in the Elasticube schema affords me the opportunity to make sure I have exactly the right data for my dashboard designers.

The dashboard creation is impressively featured, including the addition of plugins to implement additional functionality. The visualization is nice and most data presentations I need are included.

Installation and upgrade are almost effortless and I have never run into implementation issues.

What do you dislike?

I would the ability to include other types of joins other than INNER in the Elasticube but I have been made aware that that functionality is on Sisense's roadmap. This will make things much easier for my implementation. It would also be nice if it ran on a Linux platform (something else I hear is on the roadmap).

Recommendations to others considering the product

I have worked with many other products including Birst, Jaspersoft, and Cognos and this is by far the best I have used.

What business problems are you solving with the product? What benefits have you realized?

We are using it in many departments. We use it to track platform feature adoption over time to give us an idea of what areas are partners are using and what areas require more messaging and focus. We also use it for attrition data analysis to bring together multiple data sources to identify trends and key indicators.

Sisense review by Noah C.
Noah C.
Validated Reviewer
Verified Current User
Review Source

"Sisense: Great but not perfect"

What do you like best?

Sisense has great functionality. It's ability to easily manipulate data schemas, throw up elasticubes and generate reports. The API functionality is really useful, and the concept is really well thought out in terms of side features like CSV exports, widgets, APIs, and alerts

What do you dislike?

When elasticubes fail, some errors are impossible to really know what caused it. We had cases where cube builds would somehow trigger a "Server was unexpectedly shutdown during the build process". Or "Elasticube is having difficulty building". I wish there were measures to prevent entire machine crashes. For example, I wish there were ways Sisense would automatically kill builds that took up 100% RAM & CPU because then the entire service goes down

What business problems are you solving with the product? What benefits have you realized?

We are unifying our efforts of the Business teams with the information we are providing them. This has been hard for us in the past between teams in the US and EU. We will be embedding reports into our product in the future

Sisense review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Beautiful results from the whole package"

What do you like best?

Once you are acclimated to the environment, spinning up data models and creating visualizations is very easy. You can make a professional-looking dashboard, or even a set of related dashboards, within a few hours. Visualizations are beautiful. Elasticubes are wonderful at bringing in a creating a relational data model out of disparate data sources. I often combine Excel docs, Access DBs and MySQL DBs into a singular data model and then quickly whip up a dashboard that combines all three. I also like that it's an all-in-one package, with the data modelling software, front-end editors, plus data security implementation and entitlement measures, etc.

What do you dislike?

Despite what is professed by their ads, some level of SQL and/or Javascript is needed to do anything beyond the most basic setups. For example, only inner joins are available in a data model; custom SQL coding is needed to create any other kind of join. Though an Elasticube can crunch millions of rows of data in a few minutes, the visualizations themselves can be very slow to load (via browser), especially when plotting more than a few hundred data points. The visualizations also leave much to be desired in the way of formatting options (knowledge of Javascript, css and angular.js is needed to do any custom formatting, such as making a font bigger).

However, if you're just setting up a few simple visualizations for your sales database for internal use, this product would be fantastic and you'd probably not end up coding.

What business problems are you solving with the product? What benefits have you realized?

We use Sisense as an OEM product, taking the data our company collects data and creating interactive, branded dashboards for our clients to browse. The wonderful thing about Sisense is it provided a one-stop-shop for everything we needed. As a full-stack BI tool, it has the backend data modelling software, data connectors, front-end visualization and dashboard editor, data security measures, automated email notification process, the ability to white-label the product...I could go on and on. But don't be fooled--you will likely end up coding.

Sisense review by Stephen D.
Stephen D.
Validated Reviewer
Verified Current User
Review Source

"Sisense puts data science in your hands... What you do with it is up to you"

What do you like best?

All of the tools are there to adequately design a serviceable Data model for reporting against. There is enough ETL capability to hack it all together and provide the front end with what it needs to display data accurately.

What do you dislike?

ETL is limited to SQL mainly. This seems to make the design and implementation of a full enterprise data warehouse extremely difficult. The front end can be a little clunky, especially the PDF printing which never seems to get the format correctly. It is mostly meant to be used with dashboards in browser, which I understand but doesn't work for the technically illiterate (Which we have more of than I'd like to admit at my 3PL company)

Recommendations to others considering the product

The product fits well for our business which is medium size ~200 employees. Our data is not overly complex but the quality/governance is poor so single source of truth generation and consolidation is a high priority. ETL is almost purely SQL which makes it accessible and learnable as long as you know your data sources well. You don't get your hand held but it'll get the job done if you are competent

What business problems are you solving with the product? What benefits have you realized?

Sisense allows us to produce good looking accurate reports out of multiple legacy systems which was previously only possible via intensive manual processes. It makes the analysis of or data possible across many dimensions nearly instant (after proper modeling). It also allows us to construct a single source of truth which is desperately needed due to poor data governance across several redundant data entry systems.

Sisense review by Haritha S.
Haritha S.
Validated Reviewer
Review Source

"Sisense is a End to End Analytics Tool"

What do you like best?

It has integration with a lot of applications enabling us to import data from almost any source into Sisense and work with it easily. I also like their features in Visualisation like TABBER that enables us to create tabs and show graphs in dashboards so that dashboards don't look clunky with too much graphs and data to digest. I also love the feature of Custom SQL in the backend that allows us to create custom tables based on the existing tables in the cube. They also have cool feature that makes HISTOGRAMS much simpler to create without you having write codes to create bins. Sisense also lets you import huge data sets into and work much faster with it when compared to tools like Tableau.

What do you dislike?

There is nothing that I really dislike but I feel not having options to create filters for separate widgets on the dashboard is very annoying at time because not very time we use data from same table on all visualisations inside a dashboard. If we can create filters separately for each widget in a dashboard, it will help knowledge users better in drill downs.

Recommendations to others considering the product

If you are planning to get an end to end BI Tool for your company, please consider Sisense. They are really good.

What business problems are you solving with the product? What benefits have you realized?

We use Sisense to enable Sales, Marketing and Customer Success team increase their throughput with live dashboards. We show KPIs for each of these teams in dashboards to make decision making real-time data driven.

Sisense review by Internal Consultant
Internal Consultant
Validated Reviewer
Verified Current User
Review Source

"BI Tool for today's market"

What do you like best?

Sisense is very easy to setup and use, if you are familiar with warehouse, star schema, analysis cube concepts and basic BI concepts, this tool, installation, development and usage is pretty much self explanatory, if you are not aware of these concepts, you have account manager, technical and support staff, and online documentation available to easily pick concepts and topics

What do you dislike?

Most BI tools are either dependent on data analysis on relational database (warehouse) others (like Sisense) work best with its own data layer (Elasticube), its a matter of ROLAP vs MOLAP, I think its about time some tool, hopefully Sisense takes a stab at HOLAP (Hybrid) approach so data-to-intelligence/analysis time is shortened, for some larger datasets, elasticube preparation can take some time, also IMHO, this will help address some of very complex "query path" issues

Recommendations to others considering the product

Not that you will need it a whole lot, but in case you need support Sisense team will go out of their way to provide help as soon as possible, if its a feature enhancement for your installation, they might even bring that feature in core product and will keep you updated on its development stage and release date

What business problems are you solving with the product? What benefits have you realized?

For now we are looking at trends and creating velocity and forecasts dashboards,.

Reports and widgets on dashboards provides useful metrics to every level of Business Analyst throughout the organization, with few clicks you can view dashboard for an individual to entire company, you can also create pulse reports, to get this data delivered to you on schedule or event

Sisense review by Michael R.
Michael R.
Validated Reviewer
Review Source

"Sisense Makes Data Warehouse Free BI Easy"

What do you like best?

The Elasticube data prep layer makes it very easy to denormalize data from our operation data stores without the overhead of a legacy datawarehouse and ETL layer.

What do you dislike?

There is not great support for source control, modern SDLC, and DevOps automation. It sounds like this is coming soon, and it's a small price to pay for all the other things Sisense takes care of for you (easy data prep, slick and interactive dashboards with a point-and-click editor, caching and acceleration of slow data sources, etc.).

Recommendations to others considering the product

I would recommend Sisense to someone looking to implement a dashboarding tool for on top of a mix of traditional and cloud/web based data sources (RDMBS, Google AdWords, etc.).

What business problems are you solving with the product? What benefits have you realized?

We are using Sisense both internally and externally to provide BI dashboards and reporting to our stakeholders and clients. Sisense has resulted in drastically increased transparency and access to data across our company and client base - everyone is now operating with the same set of facts. We were able to achieve this with minimal staffing on the project (we support hundreds of users with 1 full time analyst).

Sisense review by John W.
John W.
Validated Reviewer
Verified Current User
Review Source

"A great BI tool"

What do you like best?

Incredible customer support and a rich user community with lots of on-line resources.

What do you dislike?

Not yet web-based multi-user eCube management (coming soon), not quite as rich of a dashboard visualization capability and fine-control as Tableau (but improving), some limitations on Excel file import format require pre-import formatting (improvements coming I hear).

Recommendations to others considering the product

Good BI is difficult, make sure to select a BI platform with excellent customer and professional services -- you'll likely need it no matter what platform you select.

What business problems are you solving with the product? What benefits have you realized?

Ability to pull and visualize business data and drill down into finding root causes for certain effects. This has allowed us to more quickly make better decisions, discover impacts of any business changes, and better understand/uncover drivers. As a direct result, we have improved manufacturing velocity and quality while also improving planning and inventory management.

Sisense review by Wynne C.
Wynne C.
Validated Reviewer
Verified Current User
Review Source

"Awesome BI Tool"

What do you like best?

Sisense is intuitive, easy to develop in and use. Sisense helps our BI team save lots of time when creating beautiful dashboards that are appropriate for our audiences. Data source management is simple and easy to use yet allows for customization. Dashboards are fast, easy to navigate and very aesthetically pleasing. The Sisense team is constantly updating the tool with extremely useful features.

What do you dislike?

Any issues that we've had, which have been small and not impactful, have been speedily addressed by the Sisense team. I have nothing to report as a "dislike".

Recommendations to others considering the product

I highly recommend Sisense.

What business problems are you solving with the product? What benefits have you realized?

We are a federally qualified health center and our business needs range from clinical and patient data to support clinical activities facilitating patient experience and quality of care as well as supporting special programs and the revenue cycle.

Sisense review by Ashley W.
Ashley W.
Validated Reviewer
Verified Current User
Review Source

"Infinite Capabilities"

What do you like best?

Whenever someone asks "is that possible with Sisense"? The answer is almost certainly yes, we just have to figure out how to make it happen. We can pull in data from various sources and create links that tie them to together for the results we need to see. The capabilities are vast!

What do you dislike?

Our team is working on more complex issues that cannot always be easily handled by the Sisense Support staff. Their professional engineers are very helpful when available, though!

What business problems are you solving with the product? What benefits have you realized?

We are able to create solutions and dashboards and quickly answer questions that used to require our team endless amounts of time and energy. The time-saving benefits of the dashboards and data syncing are huge!

Sisense review by Daylen S.
Daylen S.
Validated Reviewer
Review Source

"The flexibility of custom software with the power of scale."

What do you like best?

Sisense has allowed us to deploy complex business logic across our entire organizations. Its a self-refreshing custom data model that is visually displayed and available for exploration by the end user.

Perhaps all BI solutions could receive the same accolades -- but Sisense supports the solution with the most knowledgeable and responsive customer support I've encountered, and layers the platform onto their own high powered data warehouse eliminating the need for expensive and cumbersome third party partners.

On top of all that, its the hundreds of minor details of the platform - clearly focused on a balance of user experience and powerful tools - that set Sisense apart.

I'm a true believer.

What do you dislike?

With such complex visualizations and such a fast pace of feature development, small glitches do happen from time to time. Generally a browser refresh takes care of the problem, but a few persistent issues have occurred for us. Luckily the Sisense Support team is both knowledgable and honest - 9 times at of 10, we that we contact support we discover we were doing something wrong, and that 1 out of 10 that they suspect the software has an issue they admit it and follow up with a fix quickly.

What business problems are you solving with the product? What benefits have you realized?

We're transforming the way we do business by analyzing and testing data models at a pace that was impossible before, and then we're giving the entire organization access not only to the results but to the underlying data to prove or disprove the results. It is democratization of data at its best.

Sisense review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Sisense BI - an early IT Analyst's Perspective/Review"

What do you like best?

Sisense Business Intelligence was our company's go to choice for internal analytics as well as embedded analytics for customer access. The web based architecture is easy to edit/rebrand without much coding experience. The Elasticube is easy to import data from many sources and keep as a SSOT (single source of truth) for data schemas.

What do you dislike?

Dashboard designers have the power to design advanced level formulas and calculations that can be over bearing. Data transformation is limited and this needs to be done in the DB level / cube level.

What business problems are you solving with the product? What benefits have you realized?

1. Customer visibility - Access high level dashboards and reports from live data. Greater insight into merchandise, inventory, shipping, etc.

2. Internal users - greater insight into data - Warehouse, inventory, reports, raw data

3. Can answer many questions on their own from the dashboards- even creates questions with answers into items never explored

Sisense review by Huanan W.
Huanan W.
Validated Reviewer
Verified Current User
Review Source

"Ease of use and implementation"

What do you like best?

Ease of use for end users and for designers to develop, ease of implementation and managing the cloud data. However, formatting the dashboards can be a bit tricky sometimes. But there's good customer service to help you troubleshoot when you need.

What do you dislike?

Formatting the dashboards can be a bit tricky sometimes. But there's good customer service to help you troubleshoot when you need.

What business problems are you solving with the product? What benefits have you realized?

Currently visualizing all the data for specific departments to analyze sales and backlog as well as regional performances. The tool provides ease of access for the sales data as well as the ability to drill down to answer specific problems.

Sisense review by Chad V.
Chad V.
Validated Reviewer
Verified Current User
Review Source

"A Sisense beginner"

What do you like best?

Sisense is more streamlined than other tools we performed proof of concepts on. The core customer support and trainers have been very friendly and supportive.

What do you dislike?

Sometimes support is unclear in their instructions and expects a more advanced knowledge of how to integrate their product into our system when we have never integrated a BI tool before.

What business problems are you solving with the product? What benefits have you realized?

We have multiple data sources and sets that need managed and combined for reporting. Sisense has helped with quick and accurate reporting. Another benefit is that Sisense has helped us find which data sets are accurate and which need to be fixed.

Sisense review by James M L.
James M L.
Validated Reviewer
Verified Current User
Review Source

"Sisense is truly the next generation of BI tools"

What do you like best?

Sisense has given us the ability to grow and scale our business 10x without the need for additional license add-ons or costs. We have successfully merged 17 different data sources into a single source of truth that provides unparalleled insights into our business. It's allow us to snapshot critical data that shows us the life cycle of a customer and make intelligent predictions that drive change to our business model.

Our BI Portal gives direct access and visibility into real-time performance metrics for coaching and performance improvement.

What do you dislike?

Missing some desired visualizations

IOS app needs work

Recommendations to others considering the product

Lots of BI vendors can promise you the world, instead of listening to a talk-track, download the Sisense client and connect your data sources and see your yourself. There is a lot to be said about a tool that will do everything you need even during the demo stages.

What business problems are you solving with the product? What benefits have you realized?

Sisense is being used in our organization to:

•Get better insight into the data we already have

•Automate time consuming and labor intensive reports

•Eliminate error prone reporting, multiple spreadsheets, no audit trails etc…

•Create a centralized data warehouse and portal for all levels of the company.

•More time in analysis state than data collection

•Clear business driven BI Dashboards to allow executive level management to make clear

educated decisions.

Sisense review by Dale B.
Dale B.
Validated Reviewer
Verified Current User
Review Source

"An powerful, flexible BI tool using innovative ideas and technology "

What do you like best?

The flexible front end design that let's us completely change the layout for our needs and change the CSS.

What do you dislike?

ElasticCube is on a Windows server which has made it a but difficult to manage and maintain

Recommendations to others considering the product

Sisense are definitely innovators in the BI space, they are continually bringing out new ways to help display insights clearly to different types of audiences. This combined with their excellent customer support has helped us build many dashboards and win further projects with new clients.

What business problems are you solving with the product? What benefits have you realized?

We are cutting out the middle man by reducing the amount of time spent on reporting and basic analytics, instead giving power to consultants and business users. We have also significantly reduced reliance on Excel spreadsheets

Sisense review by Jessi R.
Jessi R.
Validated Reviewer
Verified Current User
Review Source

"Using Sisense to Understand the Employee Experience"

What do you like best?

I love being able to layer different types of data together. On top of that, being able to drill down by different areas of the company really help us to see the full picture and tell a great story to a leadership team.

What do you dislike?

My background is not in big data, SQL etc, so there has been a learning curve to overcome, but I'm glad that I can attend events such as Sisense Masters Training Day to work on my skills.

Recommendations to others considering the product

Work on open-ended text analysis. I'd love to see a word cloud that has filtering and correlation capabilities.

What business problems are you solving with the product? What benefits have you realized?

Understanding the employee experience within an organization.

Sisense review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Verified Current User
Review Source

"Mac Shop + In the Cloud = Daily Headaches"

What do you like best?

Dashboards are easy to understand when creating. Some automation is available

What do you dislike?

Logging in through RDP, Performance, embedding with safari, having the back end separate from the web app, having to build a EC every time a change is made, not having insight to what dashboards belong to who, not having insight to dashboards but the ones you create.

Recommendations to others considering the product

Do a POC before signing on. Test all the limits of the product that you can. Don't focus on one project think of future projects that you are considering. We spent all of our implementation on one report and building it out only to find that Sisense did not work when embedded in Safari plus other headaches along the way. We pivoted to something different and performance took a huge hit.

What business problems are you solving with the product? What benefits have you realized?

Automation of reports, exploration, customer product offerings

Sisense review by Executive Sponsor in Computer Software
Executive Sponsor in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Powerful tool for BI integration"

What do you like best?

Standard BI dashboarding features. Standouts for us are the API connectivity and data modeling options. The extensibility of the platform gives us some options and there is an existing community that offers some additional functionality without needing to DIY.

What do you dislike?

UI requires technical work to be truly presentable. There are a few snags and gotchas, the technology is clearly still under development, which is a minus from a polish level, but does give us more opportunities for feedback.

Recommendations to others considering the product

Make sure you set goals for your onboarding process that will ensure you get the support you need. Don't be afraid to use the addons offered, particularly by sisense itself, but from the community as well.

What business problems are you solving with the product? What benefits have you realized?

SiSense allows the complex data housed in our application to become more accessible to a wider audience and easier to parse at a glance for existing users. We have yet to go live with the integration, but there is already significant excitement among our client base to start using the dashboards.

Sisense review by Ryan W.
Ryan W.
Validated Reviewer
Verified Current User
Review Source

"Powerful BI Solution"

What do you like best?

Their training courses are solid. I have beginner level experience in SQL and databases yet, I am able to create elasticubes and dashboards because of the provided training. The ability to pull in Google Sheets and Excel documents into the elasticubes has also proven very valuable for creating SEO dashboards.

What do you dislike?

There is room for improvement on their REST connector. Their support team tried to help but, there were limitations preventing Sisense from connecting a popular rank tracking tool. They did mention addressing it in a future release. Looking forward to that change.

What business problems are you solving with the product? What benefits have you realized?

We use Sisense internally to visualize our ERP and SEO data.

Sisense review by Industry Analyst / Tech Writer in Outsourcing/Offshoring
Industry Analyst / Tech Writer in Outsourcing/Offshoring
Validated Reviewer
Verified Current User
Review Source

"Simple to Use, Excellent data for all sorts of groups"

What do you like best?

Simplicity. It is very easy to use. There is plenty of documentation to get your started. Able to provide data to all levels of employees that suits their needs. Ability to quickly spin up a report for nearly any purpose or group of people. I love the ability to be able to connect multiple sources of data that would normally not be able to accomplish without a dbms.

What do you dislike?

The Elasticube has some issues. If you have a lot of data tables(20+), unless you create a layout outside of cube to placement of tables, the cube can get very complex to review. I wish you could color the background to indicate what types of data were in that area. The weird zoom in and zoom out when you add a new table is an annoyance.

Dashboards load low when using a Virtual Machine. Unsure if this is an Us problem or a Sisense problem.

Dashboards don't understand Timestamps, Day of week order, month order, weekdays, other types of day/time

Recommendations to others considering the product

One stop shop for all your reporting needs.

What business problems are you solving with the product? What benefits have you realized?

We have stopped using excel to report agent level metrics. Originally only supervisors and management had access to agent metrics. Now all agents can view their stats and the performance of their teams. We are able to provide more data and larger date ranges of data, whereas this would have been limited in Excel and more so with outlook (max 12 MB file size). The benefits are not just at the agent level, but also the financial level.

Sisense review by Chad E.
Chad E.
Validated Reviewer
Verified Current User
Review Source

"Great BI and Fantastic Customer Service"

What do you like best?

Sisense is extremely robust and flexible, while remaining intuitive. And when I can't figure something out, Customer Service is able to save the day.

What do you dislike?

My only real complaint is the price, though Sisense really is comparable to other BI tools. Much of what we need is raw data which can be accomplished with Sisense, but where Sisense really shines is aggregates.

Recommendations to others considering the product

Sisense is far better at aggregates than raw data, though it can do both.

What business problems are you solving with the product? What benefits have you realized?

Beyond just reporting, I have sever users that pull use it as an operational tool. For example, accountants use it to track down identifying numbers when customers won't use the actual invoice number.

Sisense review by Jonathan G.
Jonathan G.
Validated Reviewer
Verified Current User
Review Source

"Amazing"

What do you like best?

It's full stack BI in one product (and does it the best - also reviewed inferior Birst and Qlik)

Fast, easy to use, feature-rich

Automatically created REST API on any data brought into the backend of Sisense

Dashboards and reports are all interactive and embeddable

Clean sleek design and report appearance

Built in D3 and fully customizable via javascript

What do you dislike?

They're partially based in Israel, so some of the support techs don't speak English as their first language. (still not as bad as other foreign support personnel)

Recommendations to others considering the product

Full stack BI (ETL, DW, and reporting in one) is a new concept in the BI field. Birst, Qlik, Sisense, and Cloud9 are the only products I know of that accomplish this in some way. We reviewed all and POC tested Birst, Qlik and Sisense. Sisense absolutely ran circles around the competition in terms of their capabilities, features, speed and ease of use. For us reviewers, the choice was a no contest.

What business problems are you solving with the product? What benefits have you realized?

Rebuilding our data warehouse, business intelligence, ETL, and reporting platforms

This product is single-handedly replacing a myriad of products and business complexity in our organization.

Sisense review by Administrator in Telecommunications
Administrator in Telecommunications
Validated Reviewer
Verified Current User
Review Source

"Excellent full stack solution"

What do you like best?

One of the things I like best about SiSense is how its out of the box ease of use has the ability to evolve into a much more advanced analytics tool with continued use. Plugins, custom javascript, upgrades, and new features ensure that I'm always improving the analytics I can do with the tool. Also the ability to send regular email reports, download dashboards as pdfs, and quickly push changes to the users lets us answer business questions on demand in a way we never could before.

What do you dislike?

The thing i like least about SiSense is the Elasticube build process. As our data models have expanded we've found it difficult to manage the build times of our larger cubes which can take several hours to build. For instance, we cannot build changes to the cube while one of the regularly scheduled builds is occurring and the 'stop build' functionality has never been very responsive. It is my understanding that the next version will completely redesign the build process so I'm looking forward to seeing the new version.

Recommendations to others considering the product

When evaluating BI software don't worry about how pretty the dashboards can be. While the flashy widgets and beautiful charts of Tableau and Domo have an initial appeal you'll quickly find that the most important information you can show the end users is KPIs and pviot tables supported by some graphs. Ease of use, the ability to transform data, and quickly publish dashboards to users is much more important in the long run. This is the reason we stopped using Tableau and are strictly using SiSense now.

What business problems are you solving with the product? What benefits have you realized?

One of the best aspects of SiSense is how easily it blends your different data sets. We now easily have different SQL databases, Excel files, CSVs, Google Docs, Salesforce, our ERP and CRM all integrated for reporting. This has allowed us to do profitability analysis across all of our data sets across the different business units which track their data differently. We have also managed to give our sales team, technicians, and managers a single easy to use portal to access all of their relevant data rather than having to go into multiple systems.

Sisense review by Administrator in Building Materials
Administrator in Building Materials
Validated Reviewer
Verified Current User
Review Source

"Solid Product with Low Tech Bar"

What do you like best?

Price was reasonable, less technological expertise needed than for other vendors. Good out-of-the-box functionality and documentation. Community and company are extremely responsive regarding additional features and support. The speed of the application and the usefulness of the analytics are fantastic.

What do you dislike?

Limited visualizations can be painful, and the community is not as large or robust as other vendors

Recommendations to others considering the product

Probably the best out-of-the-box solution that we evaluated for analytics and intelligence. Easy to use, but with room to grow with technical capabilities (JS, Python, R, REST APIs). Great data conglomeration and accessibility.

What business problems are you solving with the product? What benefits have you realized?

Lack of visibility and low technical competence results in poor performance. Unit sales, shipment, and market analytics are easy to perform deep-dives into. No benefits yet as we are in the middle of implementation.

Sisense review by Tom T.
Tom T.
Validated Reviewer
Verified Current User
Review Source

"build beautiful, information rich visualizations on a BI platform that has no parallel."

What do you like best?

ease of setup, elasticube speed, ability to scale, range of data sources, elegance of visual designs, export and data sharing capabilities, mobile and tablet friendly, secure, stable, easily integrated.

What do you dislike?

There are honestly not things about the platform that are actively irritating, or come to mind as things that I dislike. There are some specialized visualizations that I would like to see added, and continued NLP and AI enhancements, but no active dislikes.

Recommendations to others considering the product

They should be at the top of your list.

What business problems are you solving with the product? What benefits have you realized?

Getting the right data into the hands of the right people, right now, is what our company is all about. Sisense allows us to get critical data and analytics into our customers hands in real time, when it matters.

Sisense review by Chris B.
Chris B.
Validated Reviewer
Verified Current User
Review Source

"Anyone can learn how to use it!"

What do you like best?

The tool is very simple yet flexible. Anyone with moderate SQL experience will be just fine during the data modeling. The support service is what did it though. Support is one of their best attributes.

What do you dislike?

There could be more widgets and plugins but as the customer base builds so too will the library of add ons.

What business problems are you solving with the product? What benefits have you realized?

When you have massive amounts of time sensitive data it can be hard to find an in house solution to keeping it in order and making it useable. Sisense can connect to all of our sources so I no longer need to spend days for a simple report or analysis.

Sisense review by Ray Jui-Pin L.
Ray Jui-Pin L.
Validated Reviewer
Verified Current User
Review Source

"Great data visualization tool, but some connectors are not quite ready"

What do you like best?

1. Good UI design

2. Nice looking and intuitive dashboards

3. The service team is supportive and willing to help

What do you dislike?

1. It's challenging to figure out the real cause when the elastic cube build failed, and the building process is time-consuming

2. It took so long to get some of the out of box connectors work, e.g. Facebook, YouTube, etc.

3. The tech support team seems to have limited experience in the connectors.

Recommendations to others considering the product

List all the data sources you may have and make sure all of them can be handled properly by the connectors

What business problems are you solving with the product? What benefits have you realized?

We were able to visualize the lead funnel dynamics and social performance

Sisense review by Michael L.
Michael L.
Validated Reviewer
Verified Current User
Review Source

"Amazing Capabilities - and Best Customer Focus"

What do you like best?

True self-serve capabilities; power to crunch massive datasets; user experience; and real ability to be a single stack platform; the TCO and time to dashboard is best of all tools we use

What do you dislike?

Some of the enterprise management capabilities are lacking (overall dashboard visibility being one); a few key connectors not available

Recommendations to others considering the product

Try it...

What business problems are you solving with the product? What benefits have you realized?

Departments without visibility now understand their business and business drivers and can drill to transaction level. Ad Hoc Analysis of massive datasets is now simple and quick; we are solving business problems we didn't know existed now; multiple commercial, supply chain and business metrics have seen massive trends upwards since Sisense

Sisense review by David C.
David C.
Validated Reviewer
Verified Current User
Review Source

"Sisense is a quick to production solution with a good vision of the future with great service."

What do you like best?

Dashboards are easy to set up and intuitive for end-users to navigate. Installation and configuration of the software/environment was streamlined and quick to start development and launch. Customer Success team is very valuable, providing proactive guidance on best practices, feature roadmap and putting us in touch with the necessary resources needed to be successful.

What do you dislike?

Elasticube design can be challenging for multi-tenant database environments (at the present time). Limited customization capabilities from a white-labeling perspective.

What business problems are you solving with the product? What benefits have you realized?

Providing an interactive visualization platform that supports a white-labeling solution to deliver prescriptive dashboards to our customers.

Sisense review by Andrea M.
Andrea M.
Validated Reviewer
Review Source

"Sisense makes sense "

What do you like best?

Sisense is a web-based solution that unites data into one centralized location without the use of hardware or IT departments. Imagine having everything at your fingertips? Sisense’s forward-thinking monitoring capabilities are crucial for viewing business data in real-time. It shows your information on a dashboard. Its data visualization features include a variety of widgets, such as line charts to determine trends and pie charts for clear comparison of findings, which allow users to uncover insights.

What do you dislike?

Customer service could be improved a little. The few times I needed to call there, the CSR wasnt very helpful.

Recommendations to others considering the product

This is a solid platform to work on. I like the way it streamlines what I am doing and it seems to be heading in the right direction.

What business problems are you solving with the product? What benefits have you realized?

collecting, storing and reporting data.

Sisense review by Jasmine T.
Jasmine T.
Validated Reviewer
Review Source

"Great experience. "

What do you like best?

Their assistance individuals are effective, expert, knowledgable, and simply good individuals. There have actually been obstacles as we press the limitations of performance, however assistance from both the sisense assistance and the sisense neighborhood individuals has actually enabled us to press through those obstacles. Sisense has a important and exceptionally helpful item today, and I anticipate seeing the item roadmap pertained to truth.

What do you dislike?

The item does not have the capability to see it's own functional metrics on a control panel. When you export a control panel into an image it does not look too great.

What business problems are you solving with the product? What benefits have you realized?

We required a service for our consumer website that supported a high level of information security, was quickly ingrained and might produce engaging control panels.

Sisense review by Ankit J.
Ankit J.
Validated Reviewer
Verified Current User
Review Source

"SiSense- Great BI Reporting tool"

What do you like best?

I like the ease of various features given on SiSense in terms of visualizations, data marts. Also the approach to do any enhancement we want to have is very good.

I appreciate the active SiSense community.

Cheers to all SiSense customers and guys.

What do you dislike?

I don't have anything specifically, At times we face random issues accessing dashboards over which we are already in conversation with SiSense team.

Recommendations to others considering the product

More visualizations, Plugins

What business problems are you solving with the product? What benefits have you realized?

We with digital marketing folks use dashboards numbers to measure our performance basis organic, purchased traffic and the probable reason of any loss. Dashboards helps product managers to conclude among different A/B tests and experiments. Also finance guys use to derive different sort of analysis.

Sisense review by Administrator
Administrator
Validated Reviewer
Review Source

"BI for Everyone"

What do you like best?

Sisense proved to me that a BI platform, Dashboards and Analycs can be implemented by anyone even with little experience in BI as I did. With an Excellent on boarding process and excelent support from additional parties as required, we managed not only to have most of the data integrated and shown in dashboards. management are able to see insights of the business that was not possible before.

What do you dislike?

When there is a need for real BI consultant (not only support) after the on boarding stage, it is more difficult to get that with sisense. There may be a need to go to additional Sisense partner.

Recommendations to others considering the product

The On boarding and setup time as well as the on going customer success partnership are excellent. The only disappointment is the fact that when needing some high level BI consultancy, we will need to find an additional BI consultant company specializing in sisense to help support the high level modeling and how to structure future ECs

What business problems are you solving with the product? What benefits have you realized?

Fast and easy visibility of the Machines productivity. Being able to see who are the leading customers and satisfied ones, all in one click. Surprising insight that one pricing model wasnt as beneficial as expcted when it was modeled.

Sisense review by Administrator
Administrator
Validated Reviewer
Review Source

"First grip on our data."

What do you like best?

The speed and ease of combining data sources is great. For our company it gives the first realtime insight in our sales, but also really helps analysing more complicated data questions. Currently we're still implementing the solution, gradually building useful dashboards. But from the start we've had added value of the insights.

What do you dislike?

As Sisense is rapidly growing and developing the system is not always 100% stable. More often than not it's because of a user error, which can be hard to pin down on yourself. Luckily the support of Sisense has always helped find a solution.

Recommendations to others considering the product

Do the trial, get a real business example with your own data, the Sisense team goes quite far helping you to evaluate the purposes.

What business problems are you solving with the product? What benefits have you realized?

Combining sales data with our costs data, coming both from different sources, we're getting realtime insights in our product performance. Also we're doing analysis on long term high frequency data sets of about 40m rows. The speed of querying is great, and the patterns you can discover with big data are insightful

Sisense review by Executive Sponsor in Internet
Executive Sponsor in Internet
Validated Reviewer
Review Source

"Testing testing testin testin "

What do you like best?

Their Customer Support Team. Strong knowledge at the founder level. Plugins. ao shpigo ahsigo sigdsgsd

What do you dislike?

Hosting. Managed hosting has not proven easy to establish or keep up with a consistency for a tool that is backing a product driving revenue.

Simple UX features that make it more difficult to adopt and explain. Things like filters not remaining consistent.

Lack of consistent knowledge on implementation / support teams. We have found several issues that get mixed answers for solving depending on who we talk to.

Recommendations to others considering the product

Be sure you have your use case laid out and do a POC.

Be wary of managed hosting.

During POC test performance.

What business problems are you solving with the product? What benefits have you realized?

Our main business problems solved are: internal awareness of KPIs, sales team enablement through awareness of upcoming products and vendor inclusion, sales and revenue by exposing data.

We have realized better visibility and awareness on teams and ability to back a revenue stream in a more interactive way via a BI dashboard.

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Sisense review by David G.
David G.
Validated Reviewer
Verified Current User
Review Source

"Super easy... yet Super Powerful!!!"

What do you like best?

We had previously implemented another analytics product without success. Not only was it extrememly difficult to get implemented and integrated with our system(s), making changes to existing dashboards or creating new dashboards had to be handled by a developer. With Sisense, not only were the dashboards super easy to create and modify, but building the cubes was something I was able to do without the need of development assistance. Hands down the best investment we've made!!!

What do you dislike?

We had some questions during employment that required the purchased support pack. It took two weeks to get a scheduled meeting with the applicant person in support.

Recommendations to others considering the product

Highly recommended.

What business problems are you solving with the product? What benefits have you realized?

We were interested in providing advanced sales and pipeline analysis for our customers. Adding Sisense has helped us enhance customer loyalty and drive increased sales.

Sisense review by Ross M.
Ross M.
Validated Reviewer
Verified Current User
Review Source

"Great application, easy implementation and amazing support"

What do you like best?

Implementation was easy, we run mysql as our primary database and the integration was extremely easy, you can connect directly and pull in any tables you want, then link them in the Elastic Cube environment.

The dashboard front end is very flexible with strong UI, filtering and dragging and dropping new widgets is down very well.

What do you dislike?

While the visualizations are very good, it's not as eye catching as I would like and some formats aren't supported

What business problems are you solving with the product? What benefits have you realized?

Aggregating data and providing regular reporting to reduce time.

Sisense review by Chris M.
Chris M.
Validated Reviewer
Verified Current User
Review Source

"Sisense"

What do you like best?

- Easy Of Use

- Ability to remove a dependency on IT

- Empowers the business to answer it own questions

What do you dislike?

- Limited visualisation options than other products

- Needs improvements in the area of user collaboration, admin unable to see all content and difficult to change ownership of content

Recommendations to others considering the product

Take full advantage of Sisenses excellent on-boarding team and do not rush to production as it will hurt your adoption rate.

What business problems are you solving with the product? What benefits have you realized?

- Client Reporting (KPI and people management)

- Internal Reporting (HR, Finance etc)

- Support continual improvement by unlocking insights

Sisense review by Noel P.
Noel P.
Validated Reviewer
Verified Current User
Review Source

"Sisense Latin America"

What do you like best?

Perfect balance between ease of use, flexibility and hard core data capabilities. Some systems are very easy to use but limited in how configurable and customizable they are. Sisense allowed us to take full advantage of our internal programers and data analysts, and allowed our strategy and implementation consultants to easily design customized solutions for our clients that incorporated all of our IP and know-how

What do you dislike?

They have a limited presence in LATAM, with Spanish and Portuguese support, so we got around to fixing that by partnering with Sisense, developing joint material coordinating efforts to provide an EREA-LATAM/SISENSE Solution

Recommendations to others considering the product

Do not forget that a BI tool is just a tool, regardless of how good it is, you don't want to simply automate what you are doing, you have to rethink your business to take full advantage of the power that a BI tool gives you.

What business problems are you solving with the product? What benefits have you realized?

Internally we needed to speed up and restructure the ETL, dashboard design and analysis process. With Sisense's help we cut our times 70% and improved our delivery and story telling process with the client. Sisense allowed us to change our business model, from a traditional strategy consulting firm, to an Asset Based Consultancy model.

Sisense review by Connor D.
Connor D.
Validated Reviewer
Verified Current User
Review Source

"Civitas Media Sisense Review"

What do you like best?

The system is easy to setup and building the data through the ELT (Elasticube) is fast and easy to integrate once you understand the layout. The technical support staff and account managers are very knowledgeable and professional about a variety of topics. It feels like they are invested in our success and want us to be satisfied.

The improvements have come a long way in the past year or so and every version is a big improvement from the last one.

What do you dislike?

The UI is not very user friendly and requires a lot of training. There are too many basic features that require a java plugin and technical troubleshooting. The plug ins are easy to install but they should be standard. Most BI people are not java experts so it's troubling that this is an essential skill to have when working with the software.

The subtotals do not work properly when comparing unique customer IDs from a current month to the same time period in the last month. The drill down feature does not work as indicated on the webinars because we are unable to filter the drill down results like the system indicates.

The export to .csv function is very ugly in excel and needs too much formatting after the fact. The mobile app is basically worthless. The user account administration is not efficient and not available from the mobile app. The webinars are too basic and intended for people just getting started. I wish there was an advanced webinar series. Some of the features shown do not work correctly for large data sets. We still have tickets with open bugs in their system that have been pending for months. It's hard to believe that other people are not having the same issues.

The elasticube interface is very archaic and needs a lot of improvements. For example, you cannot sort columns or export tables to files within the interface. The joins within the elasticube don't always work correctly and the advanced server settings are difficult to find and calibrate.

Recommendations to others considering the product

Strongly consider it for basic BI reporting and data analytics functions. Be prepared to have a lot of trainings with your end users and don't set their expectations too high.

Have a strong foundation in java and don't even bother downloading the mobile app until it's vastly improved.

What business problems are you solving with the product? What benefits have you realized?

We primarily look at sales revenue numbers and growth/loss of customers. We can group the results easily be region/location/sales person for any time period we want. The filters really help show a lot of trending data quickly to our executive so they can take action.

Sisense review by Sarah J.
Sarah J.
Validated Reviewer
Verified Current User
Review Source

"easy to get started"

What do you like best?

creating elasticubes is easy for me, and creating dashboards is easy for any analyst in any department. it allows us to get data out to folks everywhere in the organization, and gives them the tools to quickly create dashboards themselves. sisense tech support is incredibly responsive and helpful. there hasn't been an issue yet where their support wasn't willing to roll up their sleeves and help us find a solution. i've learned a ton.

What do you dislike?

some features like weekly aggregations are missing. it's hard for users to create ad-hoc custom segmentation, i.e taking something and rolling it up into buckets, like a simple case statement.. this requires implementation at the elasticube level, which means users can't do it without asking my team for help. it could be smoother from an administration and collaboration standpoint. it's difficult to collaborate on a shared dashboard, for example. however, it's easy to work around because you can always just make your own copy of something, and then share it.

What business problems are you solving with the product? What benefits have you realized?

increasing access to data for all stakeholders in the business, it's been huge. folks are getting what they need and our team is much less of a bottle neck. i don't think we would be able to function without it, to be honest.

Sisense review by Administrator in Staffing and Recruiting
Administrator in Staffing and Recruiting
Validated Reviewer
Verified Current User
Review Source

"A great experience with SiSense product and support"

What do you like best?

I like the engagement of the on boarding team and the customer success team. The features and the plugins are fantastic and although it is our first months I feel confident that we would be able to fulfill our expectations.

What do you dislike?

The plugins are an issue especially when a new version has been released. It could help if the plugins functionality would become part of the platform.

Recommendations to others considering the product

I would recommend Sisense to others. It is best that one gets a proof of concept with the help of the Sisense Support team to get a good feel of whether it meets all your requirements.

What business problems are you solving with the product? What benefits have you realized?

We have been able to get an insight of unemployment though the building of EOM snap-shots of unemployment where data is constantly changing along the months/years and we can now use in the historical data to get an overall insights along the years.

Sisense review by Administrator
Administrator
Validated Reviewer
Review Source

"Great Customization and Flexibility, but Requires Research/Implementation Time"

What do you like best?

Ease of implementing most plug-ins, very customizable, flexible, open-source community.

What do you dislike?

Hard to find or be aware of unsupported features, high reliability on support, lot of effort sometimes needed for seemingly basic features.

Recommendations to others considering the product

Ask yourself if you want an out-of-the-box solution, have the resources to fully utilize Sisense, and understand what your needs are.

What business problems are you solving with the product? What benefits have you realized?

Customization regarding business model, company-specific needs, and features implemented are fantastic. We have custom branding and a very specific branding and re-sell model and Sisense is accommodating and flexible. There are many different ways to tweak your experience, unfortunately, it either requires a dedicated developer (or a couple, some for data modeling and design, some for networking and server management, and some for Javascript, HTML, Python, and CSS coding) or a lot of support time to get it running the way you want. It also requires a bit of digging to find the plug-in, feature, or community help you need, though there are a lot of resources available. The design and front-end are appealing and functionality is very solid once everything else is figured out. Scalability, product improvements, and company growth are all very positive. They have a very broad clientele base, but are able to create great custom solutions.

Sisense review by Administrator
Administrator
Validated Reviewer
Review Source

"Best in the Industry"

What do you like best?

Sisense enables users to put together data from different data sources very easily. With the built in widgets and the use of javascript helps users to customize any dashboard they want. Dashboard preparation does not take long and using filters is not confusing with respect to competitors.

What do you dislike?

The speed of builds are slow when there are lots of builds at the same time. But you can get around that with the API they provide. If there was support besides Windows Sisense would work more efficiently while building cubes and distributing data from the server.

What business problems are you solving with the product? What benefits have you realized?

The benefits of Sisense is that we can easily share information to internal customers in seconds. The use of their API has enabled us to automate builds within a schedule. This helps us to maintain a smooth workflow to provide information within the company without any delays.

Sisense review by Pooja R.
Pooja R.
Validated Reviewer
Verified Current User
Review Source

"Software Development Manager"

What do you like best?

Researching new technologies and implementing them

What do you dislike?

I don't like if a software has too many configuration steps.

What business problems are you solving with the product? What benefits have you realized?

We want a dynamic dashboard which can be built by the customers with minimal training. The data should be real time. Sisense dashboard are very powerful and can be easily built with minimal training. We are working on getting the real time data into the dashboards at his point.

Sisense review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Verified Current User
Review Source

"Plenty of potential but performance issues were abundant"

What do you like best?

The UX looks great (performance issues aside). Plenty of features and connectors.

What do you dislike?

We were a hosted customer and using Apple machines. So if you're more of a standard customer (using a PC and self hosting) take this with a grain of salt. We experienced tons of performance issues. Often times

Sisense was extremely laggy. Other times it was down completely. We also experienced a number of technical problems that prevented us from embedding. Overall it was a disappointing experience.

Recommendations to others considering the product

Have a solid POC and make sure performance is satisfactory before you implement.

What business problems are you solving with the product? What benefits have you realized?

Sisense did help us automate reports normally created in excel and allowed for company wide access.

Sisense review by Andrew P.
Andrew P.
Validated Reviewer
Verified Current User
Review Source

"Complexities Be GONE!"

What do you like best?

They do a nice job running a large business with a small, attentive feel. The SiSense choice was based not only on the product's flexibility, but the company's "All-Hands-On-Deck" approach to understanding our business prior to telling us that it would do things that it couldn't. From the pre-contract "sales funnel" to the on boarding staff's attentiveness, there was patience and willingness to help learn and embrace all feature sets helpful to the business. Clearly, this will contribute to their long-term retention goals for each client they are able to obtain.

What do you dislike?

The experience has been and remains positive. I do not have any genuine dislikes. We kept a running list of tweaks that we thought SiSense should pay attention to, and shared that with them consistently. That list, one by one, became smaller and smaller, as items were crossed off. Hard to argue with that.

Recommendations to others considering the product

Do not listen to the marketing from any company. Especially as a DIY, that they all claim to be. If you are a start-up or small business, then odds are your data sources are limited anyhow, so these types of products are solid in that claim. Especially SiSense. It is literally about as intuitive as it can get...excuse the expression, but its the iPhone of dash boarding with regards to ease.

However, if you grow or need to start using it as a larger company solution (>50 - 2000 users), it can be as sophisticated as you need it to be. At these levels, though, you will likely need dedicated staff for set-up, new development and maintenance of the product. For larger company installations, I suggest having a BI DBA and a 1-2 web/app/dev ppl taking hand offs of the data from the DBA team. Last, there is benefit to having a pixel perfect reporting person, as well. Typically, this can be assigned to a BI Analyst after the product is fully implemented. While I am not always a fan of the "assembly line" approach, it works very well during implementation (especially when switching from an old system). Last, your DBA(s) should know and have a firm grasp on the business (and processes, as a perk), so that the data being handed over to the employees building SiSense pages can focus on that task, not normalization and cleanliness of the data.

So, no matter what product you choose, this is the method I choose and speak to with clients. Depending on their size and pre-existing product, you can add or subtract from this simple formula. I can tell you that when compared to other products we have tested or used, SiSense is pretty straight forward from start-up. Keep an ongoing log for Q&A and shoot it over to SiSense. They are very fast about getting answers.

What business problems are you solving with the product? What benefits have you realized?

This product solves many issues around getting everyone in the company "singing from the same sheet of music". Further it then can flip that same internal information outward to a company's clients, so that EVERYONE is seeing the same data at the same time. Last, console security access assignments are very helpful and powerful, giving proper accesses to ONLY the areas and people in need, as determined by management and business process...down to the "widget" on page levels.

Finally, our clients require the strong, dependable presentation ability of complex subject matters for both Financial and Operational metrics (we try to keep the separation of these two). With an average of around 900m records to sift through, this requires solid DW optimization no matter what tools being used, so when combined with a tool like SiS that is fast, its amazing to watch at times. SiSense Marketing backs up its talk about memory utilization and expediency

Sisense review by Administrator in Marketing and Advertising
Administrator in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"BI tools with multiple levels of security and ease of use"

What do you like best?

The integration between the back end Elasticube Manager and the front end dashboard with intuitive visual tools to build successful data models and manage large data sets allows for a relatively fast learning curve and more time to be spent focusing on design for end users. The row-level security options are a key feature that led us to this product.

What do you dislike?

We have had some challenges identifying the correct server resources needed for successful implementation with our larger data sets and more complex filter rules.

Recommendations to others considering the product

They appear to be constantly improving the product and rolling out useful features

What business problems are you solving with the product? What benefits have you realized?

Currently, we have focused on providing exploratory data to our sales and marketing teams. This has freed data analyst resources to focus on other tasks.

Sisense review by Wes S.
Wes S.
Validated Reviewer
Review Source

"Great BI Tool"

What do you like best?

The ability to quickly review up to date data and visualize data has really helped us with decision making at the ability to identify potential problems quickly.

What do you dislike?

For a while, we've had issues during certain times of day where SiSense runs slowly. We've identified that it has to do with the public/demo user and our public dashboards, and SiSense is looking into it, which is great. But it has been a bit frustrating for me, because I know SiSense is a great tool, but the delays from the demo user have caused others to think it's not as great a tool because of how long they have to wait for dashboards to load.

What business problems are you solving with the product? What benefits have you realized?

The ability to quickly create new reports without involving IT, and the ability for people to get more up to date info than they had access to before.

Sisense review by Consultant in Internet
Consultant in Internet
Validated Reviewer
Verified Current User
Review Source

"Sisense provides a business friendly way to manage, visualize and work with data from any source."

What do you like best?

You do not need to be a DBA to work with Sisense. It is business friendly and you are able to do complex data manipulation in the Elasticube without the complexity of other BI tools or databases. The visualization is easy to use and robust.

What do you dislike?

We had a few bumps in the onboarding, which the team fixed immediately.

What business problems are you solving with the product? What benefits have you realized?

Our client has many disparate data sources which Sisense is able to handle.Today any analytics are done using manual data pulls and spreadsheets. Once the data is available to Sisense the business will be able to manage it from that point on and spend their time diving into the data and giving insights rather than requesting data and trying to pull it together.

Sisense review by Ryan C.
Ryan C.
Validated Reviewer
Verified Current User
Review Source

"A Beginning to End BI Tool "

What do you like best?

Sisense's In-Chip technology and user interface are the primary features that help me perform my role on a daily basis. Lightning fast querying allows me to get into my company's data quickly to help drive business decisions in real time. Sisense has made it easy to connect to our multiple data sources around the globe. Since dashboard building is a relatively fast process, it affords me time to take dashboard design to the next level by focusing on making reports and dashboards engaging for our end users.

What do you dislike?

No dislikes as of yet.

What business problems are you solving with the product? What benefits have you realized?

The primary problem we are solving with Sisense is making extremely large amounts of data consumable for business users who may not have formal business, accounting or computer science backgrounds. Furthermore, without the help of our IT department I can do the simple task of displaying data from our DB, to the complex task of designing in-house industry specific formulas for statistical analysis.

Every one of our departments has benefited in some way with the implementation of Sisense. Either with the discovery of useful insights in data or as a platform to draw upon for business decisions.

Sisense review by Andrew K.
Andrew K.
Validated Reviewer
Verified Current User
Review Source

"Great Customer Support"

What do you like best?

We have a complicated embedded implementation and the customer support has been fantastic! Quick to respond and very knowledgeable about the product. The Sisense REST api is very extensive and the plugin architecture allows us to customize almost anything we need.

What do you dislike?

The dashboard scheduling doesn't quite fit our use cases.

What business problems are you solving with the product? What benefits have you realized?

Better BI for our clients and more self service BI options. We have definitely improved our BI offering by implementing Sisense and we plan to continue adding more dashboards and features.

Sisense review by Adi H.
Adi H.
Validated Reviewer
Verified Current User
Review Source

"Excellent, versatile and customizable BI"

What do you like best?

Ability to store data and create custom SQL queries within the product itself.

Very customizable using Javascript to create or modify almost any widget, filter or dashboard.

New Sisense live connect features.

Excellent community support.

What do you dislike?

Could benefit from a little more options for end-users to enable modify dashboards such as setting individual thresholds.

Recommendations to others considering the product

Implementors will require high-level of SQL knowledge.

Some Javascript knowledge is recommended but not essential.

What business problems are you solving with the product? What benefits have you realized?

Using sisense as OEM to provide multiple customers with reports about contact center performance and statistics.

Sisense review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Great experience"

What do you like best?

The onboarding process was really good.

I very much appreciate the customer support and the ongoing talks we have to see how it is going and how things can be improved.

What do you dislike?

I do not particularly dislike anything: the new web elastic cube will take some time to get used to, but it will be ok.

Recommendations to others considering the product

Keep things simple. It's easier to manage a greater number of small ec than a smaller number of big ones

What business problems are you solving with the product? What benefits have you realized?

A lot of excel sheets have been replaced. Automation of email lists and dashboards for business analysis made everything much more manageable and fast.

Sisense review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Verified Current User
Review Source

"Sisense || SAVI Group Inc"

What do you like best?

Ease of use and the management team supporting my needs. Jan has helped us with any issues we have as we navigate the trials and tribulations of adding a new system to our environment.

What do you dislike?

I had certain issues during onboarding. The onboarding technician we had wasn't as knowledgable on the platform and our needs but our client success manager helped to support those shortcomings and help us get the best experience.

What business problems are you solving with the product? What benefits have you realized?

We are trying to support our clients day to day needs to make better business decisions (i.e. what payers to get credentialed with, what providers are successful/unsuccessful, etc)

Sisense review by Administrator in Logistics and Supply Chain
Administrator in Logistics and Supply Chain
Validated Reviewer
Verified Current User
Review Source

"Sisense has helped CTSI increase sales and customer data satisfaction"

What do you like best?

Ease of implementation and multiple levels of security enabled us to be able to quickly deploy to customers in our multi-tennant environment. Novice users can easily create dashboards with just a basic understanding of the data sets. The interface works almost as a wizard for adding useful KPI. From a technical standpoint, product owner with a technical BA background is able to maintain the application and customer deployments with little intervention from IT resources. Sisence listens to their user base as is evident with some of the changes coming in newer releases are the result of requests we have made

What do you dislike?

Ownership of a dashboard object is very tightly coupled to the owner. IT is difficult for system admins to discover dashboards created by other users

What business problems are you solving with the product? What benefits have you realized?

Business problems

BI and reporting of customers data

Modern reporting tool

BI and reporting of internal data

Benefits:

Major selling point for our customers

Ability to provide BI for data that has previously not been available for

Sisense review by Administrator in Publishing
Administrator in Publishing
Validated Reviewer
Verified Current User
Review Source

"all in one place BI tool"

What do you like best?

I like Sisense has the on the fly data modelling ecube where no predefined data modelling is required. Sisense provides more than 30 data connectors including salesforce, mongdb, facebook etc. You blend the data from different data sources and create data models which suites your business logic.

What do you dislike?

I do not like the administration which does not give me the way to manage all dashboard and widgets.

As a sisense administrator, I can not see the ownership of the widgets and dashboard created by people other than myself.

What business problems are you solving with the product? What benefits have you realized?

We use sisense to create company KPI and data mining tool.

Sisense review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Fast, Easy to Use, Unmatched Support"

What do you like best?

The support Sisense offers is unmatched, whenever we have had a question, request, or problem, we've been met with fast service and a genuine interest in helping us solve our issue. They are willing to hear our ideas and are quick to provide updates to pre-existing requests.

What do you dislike?

Some limited functionality, for now, though I think that Sisense is definitely on the right track! Whenever an update to functionality has been requested, we've been told that it is on the roadmap, or that they will approach their team with the suggestion.

What business problems are you solving with the product? What benefits have you realized?

Sisense gives us a way to give our clients fast, nice-looking, fully customizable reports with real-time data.

Sisense review by Maayan P.
Maayan P.
Validated Reviewer
Verified Current User
Review Source

"Great product. Makes dashboarding and data sources mash - up easy to use"

What do you like best?

* Dashboard capabilities

* Data sources mashup

* Sharing options

* Easy Embedding

What do you dislike?

* Requires data modeling background

* Not too descriptive API documentation

Recommendations to others considering the product

As in any product, plan development cycles, drive for users' adoption and get their feedback fas. Use consultancy services if needed for best practices implementation.

What business problems are you solving with the product? What benefits have you realized?

Mashing up data from multiple data sources to create meaningful dashboards, creating embedded analytics for new products.

Sisense review by User in Internet
User in Internet
Validated Reviewer
Verified Current User
Review Source

"Easy to read UI/UX"

What do you like best?

I like that I can download data as either CSV or images. I like that each container refreshes whenever I choose a new category for Sisense to pull data from. I like that I don't have to do anything more than clicking.

What do you dislike?

I do not like that the system wipes away data after 1 week. While downloading data is convenient, what would be more convenient is frozen data that stays frozen for more than 1 week.

Recommendations to others considering the product

If you don't have a data specialist on your team, there is no way you can use Sisense. Or, at the very least, that's my experience.

What business problems are you solving with the product? What benefits have you realized?

Pulling and analyzing business intelligence. This is crucial to my job, where the majority of my work depends on that data that is pulled.

Sisense review by Omar Z.
Omar Z.
Validated Reviewer
Verified Current User
Review Source

"Great product and very promising technology"

What do you like best?

SISENSE offers a wide variety of user friendly features. We are currently in the process of implementing several dashboard into SISENSE and we have already seen a vast improvement in efficiency. Clearly one of the great BI tools in the market to improve and streamline internal processes.

What do you dislike?

It would be great to use SISENSE as a software not just as an online platform.

What business problems are you solving with the product? What benefits have you realized?

Reporting: reduce the time spent of generating reports and improve efficiency

Sisense review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Implementing Sisense"

What do you like best?

We are in the middle of transitioning from Xcelsius and Tableau dashboarding platforms to Sisense. The Sisense employees are always very responsive and knowledgeable about the product and how to help us through the implementation. We plan to complete the implementation by the end of the year. I will do a more detailed review in a few months!

What do you dislike?

Formatting for a table in our dashboard took a lot more time than expected. It's not as easy as formatting a table in Excel! It required knowledge of java script and took our Sisense trainer a while to complete. We will have to replicate this process for future tables in our dashboards.

What business problems are you solving with the product? What benefits have you realized?

We will be using Sisense to share our performance with our customers as well as for them to do what if analysis.

Sisense review by Eric Z.
Eric Z.
Validated Reviewer
Review Source

"Sisense is a great solution and easy to administer!"

What do you like best?

The product is very intuitive, which allows for quick implementation and limited training needed to get your audience using the product. The product has a well developed data engine that makes it relatively easy to link all your data sources and build out custom tables if you need them.

What do you dislike?

The exporting options lack control. When you want to export the data at the dashboard level or the widget level, the admins should have the ability to format the output. It would be great if you could design the layout of the PDF to generate a professional document for sharing.

Recommendations to others considering the product

When evaluating BI products, Sisense is the best solution if you are looking for something that you could bring to market in a timely manner. We were able to complete the evaluation, complete the contract negotiations, and get a dashboard to the end users in less than 4 months. The majority of the implementation time has been focused on cleaning up our data as we gained visibility to it in Sisense.

What business problems are you solving with the product? What benefits have you realized?

The main driver of the project was the business' lack of visibility to real time data. The majority of the research and evaluating data was done in Excel and now it can be done efficiently in Sisense. Our sales team is having data driven conversations with out customers based on real time data, which helps us have a more proactive relationship with our customers. Our Executive team can see data as it is happening and they do not need manually created reports built by someone else in the company.

Sisense review by Benjamin N.
Benjamin N.
Validated Reviewer
Verified Current User
Review Source

"Implementing BI cross company with Sisense"

What do you like best?

1.The ease and speed when creating dashboards and widget.

2. Errors are minimized when dealing with the ElastiCubes.

What do you dislike?

1. When doing ETL with the ElastiCube - building queries is a missing tool (in compare to SSIS)

2. When making joins in the ElstiCube - left and right joins are missing

What business problems are you solving with the product? What benefits have you realized?

Visualizing the business logic cross departments while making the company speaking the same "language" and numbers.

Sisense review by Chris F.
Chris F.
Validated Reviewer
Review Source

"Beautiful, simple and loaded with functionality"

What do you like best?

I really enjoyed how simple it was to convert data from one dash to another. You could easily clone dashboards, change a filter and have a completely finished dash for each client with minimal work. Collecting data is simple, and can connect to a huge variety of external systems. We used it with Salesforce and Google docs, and everything came in beautifully.

The customer service and support are also some of the best I have ever experienced. Hands down, a great tool and company to work with.

What do you dislike?

I work from a MAC and needed to access the data cube with a MS connect system. Setting that up was a bit taxing, but once done, it wasn't even anything to think about.

Recommendations to others considering the product

TRY IT! It is very much worth your time.

What business problems are you solving with the product? What benefits have you realized?

I was working with multiple systems all trying to gather data, then push it to another 3rd party system, and then build out all of the query tables by hand. All in all there were about 3 tools all trying to push and pull data to one another. Switching to SiSense removed all three systems, and converted it into one. The data was cleaner, looked better and the clients were happier.

Sisense review by Administrator in Insurance
Administrator in Insurance
Validated Reviewer
Verified Current User
Review Source

"Great solution for even the most technically-challenged users"

What do you like best?

simple, clean user interface. Sisense offers the most options to the designers and admins. Leaving the end-user the abilities only they need. No confusing layers of options they can't use or understand.

What do you dislike?

Problem getting data downloaded into formatted Excel or PDF. They're working on it, but so far only minimal improvement.

Recommendations to others considering the product

Customer service is absolutely incredible. We get the same, excellent level of service after being with them 2 years on enterprise license as we did when we were in the trial/evaluation phase.

What business problems are you solving with the product? What benefits have you realized?

Sisense is being used through our entire organization. It allows us to provide data analysis and reporting to external customers as well as internal users. It drastically reduces the volume of reports being manually run.

Sisense review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Review Source

"Easy to build, easy to use"

What do you like best?

One of Sisense's greatest strenghths is the unmatched customer service they provide to their users. They genuinely make us feel important and included in their roadmap, listen to suggestions, and resolve issues quickly. It is also very easy to use, both for those of us building the dashboards and the folks who are viewing them for their reports.

What do you dislike?

I can't think of any specific dislikes, the company still has a lot of room to grow but they are filling in those gaps very quickly and doing a great job

Recommendations to others considering the product

Their roadmap has some really great features coming, and despite their growth in popularity and size, their amazing customer service has remained amazing

What business problems are you solving with the product? What benefits have you realized?

We are using SIsense to provide quick, reliable, customizable, and interactive dashboards for our internal and external clients and teams.

Sisense review by User
User
Validated Reviewer
Review Source

"Impressed with deliverables offered by SiSense"

What do you like best?

Tabber is my favorite option. It allows you to see multiple instances of a data set without crowding the remainder of the dashboard.

What do you dislike?

I do not know the solution well enough, but will be attending training session to enhance my understanding of the product.

Recommendations to others considering the product

Make sure that adequate training is provided, or else you may not be fully utilizing the solution. Also, make sure to visit the forums and videos online. SiSense offers a plethora of videos and community support topics.

What business problems are you solving with the product? What benefits have you realized?

We are tying company metrics with overall economic outlooks to drive projections. We have realized a level of granularity that has not been seen before, which may allow our company to get ahead of the curve in anticipating macroeconomic conditions before they happen.

Sisense review by Administrator
Administrator
Validated Reviewer
Review Source

"Pushed for Sisense and never looked back"

What do you like best?

full-stack features. having a DWH is costly and time consuming. this allows us to extract data from..wherever!

What do you dislike?

not 100% web based. need to download the client to do data modeling.

What business problems are you solving with the product? What benefits have you realized?

We brought Sisense into our company because we needed a solution that : (1) could scale for enterprise deployment, (2) enable self-service analytics, and (3) allow end-user customization. Our team provided data analytical support for the entire organization (100K+), so we needed a tool that would put the power of data mining and visualization back in the hands of the users. We compared other BI tools like Tableau, Pentaho, and Spotfire and found that Sisense was truly a leader in these three categories. In fact, bringing Sisense in-house for self-service analytics allowed us to scale back our development resources and focus our energy on other, value-generating endeavors.

However, the best part of using Sisense was the partnership. Not only where we assigned an account rep, but we had a dedicated product engineer at our finger tips to help with questions related to data modeling, dashboards, and custom enhancements. The service and attention we received from that duo was world-class. It is rare to work with a company of this size and consistently receive same-day service with high quality, knowledgeable engineers.

Overall, Sisense has a great, innovative product and is an excellent partner. You will not be disappointed with their service.

Sisense review by Quentin M.
Quentin M.
Validated Reviewer
Verified Current User
Review Source

"An end-user oriented analysis tool"

What do you like best?

The end users are able to run lots of analysis on their own without having to rely on IT to provide them the information and/or the data required to get their answer

What do you dislike?

Data prep using the proprietary Elasticube system could be long

Recommendations to others considering the product

Good for merging different sources of data but the use of the proprietary elasticube could be time consumming

What business problems are you solving with the product? What benefits have you realized?

Better view and understanding of our operations

Sisense review by Administrator in Airlines/Aviation
Administrator in Airlines/Aviation
Validated Reviewer
Verified Current User
Review Source

"Sisense the time saver"

What do you like best?

Sisense provides us with the ability to create reports for our customers quickly. Sisense also allows

our customers to fully customize the reports to meet their needs.

What do you dislike?

As a developer, I dislike not being able to use the full set of postgres functions within the elasticube

manager itself.

What business problems are you solving with the product? What benefits have you realized?

Sisense's ability to create reports quickly solved many business problems for us. Using Sisense, we save

many Engineer hours that can now be used to spent on other development opportunities. The Sisense reports themselves are also much more appealing to look at from a design perspective when compared to manual reports created by us.

Sisense review by Joseph L.
Joseph L.
Validated Reviewer
Verified Current User
Review Source

"Great product supported by a great team!"

What do you like best?

The ease of use when connecting most data sources, but more so how easy it is to build quick, insightful dashboards once connected!

What do you dislike?

Some processes take more steps than one would think necessary - to be expected though.

What business problems are you solving with the product? What benefits have you realized?

Countless. Sisense has connected so many systems into one point of access, mashing them up in ways never never imaginable.

Sisense review by Greg P.
Greg P.
Validated Reviewer
Review Source

"A Solid BI Solution for Small to Medium Business"

What do you like best?

Very Polished Web 2.0 interface. Looks Great

I liked the elasticube backend. I could import data from all different sources - Excel, SQL, Google analytics...bring them into a common elasticube and then query the entire dataset using SQL - quite powerful.

At the time of use (2014-15) Sisense support was absolutely fantastic as well.

What do you dislike?

Dashboarding is limited - ie unlike Tableau you are limited to pre-determined dashboards, and don't have a tremendous amount of flexibility.

Recommendations to others considering the product

Let them help you with a guided evaluation. You'll be able to get value out of that.

What business problems are you solving with the product? What benefits have you realized?

Building - almost real time dashboards

Sisense review by Eileen Q.
Eileen Q.
Validated Reviewer
Review Source

"Great technical support from Sisense"

What do you like best?

Sisense's documentation and video tutorials were thorough and helpful in starting off with the basic usage of the product. Connecting data sources and creating a dashboard with a couple reports was a breeze.

Technical support is very responsive and helpful in providing links to various solutions to problems and questions that arose from using Sisense.

What do you dislike?

There are a few issues with the email notifications sent out to our users regarding new dashboards or reports. None of our users are able to click on the link to access the dashboards. They have to log in to our Sisense instance to access. It's not a huge problem since there is a workaround.

Also, data doesn't always update on a regularly scheduled basis. Our dashboards are set to pull updates every 6 hrs (Sun-Sat) and this doesn't seem to be happening. Running a refresh build fixes the problem.

What business problems are you solving with the product? What benefits have you realized?

We were looking for a Business Intelligence Tool that would be fast to set up and use by everyone in the company, from Product to Sales. I appreciate the fact that Sisense is constantly improving on the product, adding new features and providing detailed documentation on the changes and updates.

Sisense review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Review Source

"Really Rough Implementation"

What do you like best?

It is a really powerful software, it has amazing dashboards, can crunch massive amounts of data, and has a cloud interface for all of it. We were also able to get external access to allow people to view our dashboards without logging in.

What do you dislike?

It has to be hosted on a windows machine and you have to remote desktop into it for administration. Also while we were getting setup we had many things go wrong including unstable servers, api issues, etc. We were never able to get out of it what we expected due to the complication of the system.

Recommendations to others considering the product

It is complicated and takes a while to get right but ones you do it is nice. However make sure its not too much for what you are trying to accomplish.

What business problems are you solving with the product? What benefits have you realized?

We wanted to automate the generation of dashboards but were never able to get that working.

Sisense review by Administrator in Veterinary
Administrator in Veterinary
Validated Reviewer
Verified Current User
Review Source

"Easy to Implement and Share, easily extensible, the future looks bright!"

What do you like best?

Connecting to multiple data sets from multiple different types of sources is extremely easy

What do you dislike?

Other platforms have greater variety of visualizations and controls out of the box, however, that granularity adds a level of complication that Sisense breezes past.

Recommendations to others considering the product

If you don't need hard-core data science, are okay with once in a while needing a hack-y coding quirk to get something working just the way you want it, or have a lot of varied and different data sources, give Sisense a look!

What business problems are you solving with the product? What benefits have you realized?

Getting further and further away from one-off reporting and into a streamlined, easily accessible source for all data needs.

Sisense review by Andy R.
Andy R.
Validated Reviewer
Review Source

"Excellent BI tool for users with a wide range of experience"

What do you like best?

The best part of Sisense is the simplistic and flexible dashboard interface which allows even the least experienced user create great looking dashboards but also has the scope for more experienced analysts to perform some big data analytics.

What do you dislike?

Some formatting options to make the dashboard completely branded to you liking is a small drawback. Some do not exist in Sisense and some are difficult to implement.

What business problems are you solving with the product? What benefits have you realized?

We have 2 major uses, 1 for client facing dashboards, and a second internal resource where Sisense is used to pool together our various data reports from different platforms into one universal report.

Sisense review by User
User
Validated Reviewer
Review Source

"Sisense Beginning"

What do you like best?

I found the product to be very intuitive to use. Without much training I was able to create a rudimentary dashboard, start to formulate questions around enhancing my dashboard, and then find answers to those questions online super quickly.

What do you dislike?

I dislike that so many features are plugins instead of built in to the platform. I know the plug ins are valuable for making the tool more versatile, but I wish the build in library was more expansive.

What business problems are you solving with the product? What benefits have you realized?

I have created a place for business users to go straight to the data without using myself or colleagues, and because of this we have been able to make a single source of data for our entire firm. Therefore everyone always agrees on what the numbers are.

Sisense review by Stephen C.
Stephen C.
Validated Reviewer
Review Source

"New and satisfied customer"

What do you like best?

I like the ease of use and integration, broad visualization abilities of the platform, intuitive interface, very professional support team.

I've reviewed more than 10 different tools before we decided to proceed with Sisense and I was definitely right decision

What do you dislike?

There are some pretty bacis features that are accessible only with plugins. Like an ability to change the font of a title. I would expect it to be an out of the box feature

Recommendations to others considering the product

It's really easy to implement and use. Most of such a big and strong tools are also a bit complicated to learn.

If you want non-tech people to be able analyze the data, Sisense is one of the best solutions you can find.

What business problems are you solving with the product? What benefits have you realized?

Connecting a number of data sources, making the data accessible and well visualized

Sisense review by Administrator in Research
Administrator in Research
Validated Reviewer
Review Source

"Sisense Review from the Dashboard Designer Persepective"

What do you like best?

The ease of creating widgets to show information in a much more impactful way than using spreasdsheets.

What do you dislike?

I would like more customization options without having to add on additional costs to the project. For example: a more intuitive search, the current one is clunky through having to click and unclick selections. Also would like an email button to open an email with a reference back to what the user has questions about. (Email template that pops out for them to respond to data they are seeing).

Recommendations to others considering the product

It is a great tool to present data in a visual way from high level to deep dives of individual information.

What business problems are you solving with the product? What benefits have you realized?

Live and accurate data for our customer to grab at any time they need it.

Sisense review by User in Higher Education
User in Higher Education
Validated Reviewer
Verified Current User
Review Source

"User for a few months now. Not the best experience"

What do you like best?

The layout out is pretty easy to navigate. I learned most of the layout within a week or two of use as a Data Ops intern.

What do you dislike?

As a Mac user, we had to do some backend stuff to use it, which slowed it down significantly. Very slow in general, especially when dealing with large data sets.

Recommendations to others considering the product

They told us it would be able to handle millions of rows of data but would take 5min+ to load a data set with a couple hundred-thousand rows.

What business problems are you solving with the product? What benefits have you realized?

Typical BI uses. Organizing data sets in order for other areas of the company to understand and utilize them.

Sisense review by Administrator in Airlines/Aviation
Administrator in Airlines/Aviation
Validated Reviewer
Verified Current User
Review Source

"Flexible product with great customer support."

What do you like best?

I really have enjoyed working with the people at Sisense. They truly make it feel like a partnership and have your best interest in mind.

What do you dislike?

Some of our use cases are not within the mainstream purposes of Sisense. Although it has been flexible and we are able to make it work, some development has taken longer than expected.

What business problems are you solving with the product? What benefits have you realized?

Our customers needed a dashboard capability to view many aspects of their airline in a single view. With Sisense, we have been able to do that and also create more reports specifically tailored to each client.

Sisense review by Eliot S.
Eliot S.
Validated Reviewer
Verified Current User
Review Source

"New to Sisense and "

What do you like best?

After the initial server build our designers have been able to for the most part without IT involvement. Integration with Active Directory makes user integration seamless.

What do you dislike?

Resource requirements grow quickly as dashboards are deployed to additional users.

What business problems are you solving with the product? What benefits have you realized?

Financial reporting can be quickly be deployed to associates wile protecting data security at rest and in transit.

Sisense review by Nathan C.
Nathan C.
Validated Reviewer
Verified Current User
Review Source

"Senior Business Analyst"

What do you like best?

Ease of connection to any data source. Friendly and enthusiastic support team.

What do you dislike?

Difficult to integrate custom fiscal calendar

Recommendations to others considering th