Sitecore Web Experience Manager CMS is the platform of choice for leading companies around the world, powering more than 32,000 websites.
The platform is pretty user friendly. The site structure and hierarchy is fairly easy to follow and the editing capabilities are straightforward for the most part.
It's very finicky. Some times the modules don't let you edit like you could previously and you have to discover work-arounds for some things. Also, you should be able to copy a page template and then just replace the content on the new page but when you do that, it copies over all the new content you implement and they shouldn't stay tied together like that.
You have to figure out a lot of work-arounds so when that happens, make sure your team documents them so the other users will have that same knowledge
We are able to quickly build new landing pages that we can distribute to our markets in other countries for their own use.
That you could find agencies that worked with it and also that you could find tutorials on how to update the website since it is popular.
I disliked the fact that we would update content and most of the time the formatting would get messed up. We had to learn some basic "tricks" and code in order to try to figure it out but it was very frustrating if we wanted to give some content updates to someone new who didn't know that Sitecore had issues. Also, it was rigid and we wanted to make things look a lot better but we were stuck in our template.
It was a very rigid platform and I wouldn't recommend it to organizations looking for something versatile and flexible. Marketing couldn't even do basic updates sometimes to the home page due to our restrictions.
It was the back end to our Woodruff Arts Center website. The benefit is that we needed a website and this fit the purpose.
I like the robust nature of the tool.
The ability to customize or use out of the box.
In addition, the Customer Experience module which is able to personalize content & provide uiq1ue analytics.
With the workflow module, we segment localization to the countries, they update content & the workflow send to the webmaster for accuracy of brand and template presentation.
I dislike the separation of the marketing vs. the developer side. In order to make template adjustments one must be a developer to get the manuals. This demands a test for .net.
Great product, easy for marketers, however need experts to develop templates.
We had a brochure type of sharepoint website and converted to Sitecore. It has the marketing ability for content management, easy for localized countries, personalization, analytics for personalization, and responsive.
We are now a lead & education driving website.
Thoroughly enjoy using Sitecore more so than others. We have switched from another platform to this one and so far we have liked it. We are currently going through a content migration that will be going on for a little while.
Sometimes loading time is a bit long. The screen will freeze and I will have to reload. This can be frustrating. I usually log out and give it some time and try again a bit later. Hopefully this is something that will improve over time.
Definitely would recommend.
Problems that are being solved include innovative marketing techniques and operations. We believed we could achieve a lot by using Sitecore and thought it was our best bet. This system is a lot more efficient.
The ability to build minimal to robust personalized sites. Also, reusing existing content is easy - no one likes starting from scratch!
Uploading files could be more streamlined.
Easy to use and customize.
Website content management and soon for personalized customer digital experiences. We realized we are only scratching the surface of what is possible using SiteCore for personalized experiences. We are also in the process of integrating a new CRM system with the platform. This will lead to stronger digital inbound strategies and results.
SiteCore is easy to use, has incredible functionality to integrate with third party applications and tools.
The ability to build over a base product and ease of integrations is the feature I like best.
The pricing model isn't consistent across implementations. I would have liked to see this product have a stronger sales team and support.
If you are dreaming of a product of the Class of Adobe AEM and expect SiteCore to perform just as well, then you would want to rethink!
If you are a small to medium size enterprise looking at cost effective solutions to launch, then SiteCore is the way to go.
Building websites and e-Commerce platforms for our end clients. Integrating the SiteCore engine with an Intelligent Campaign management system and web analytics
I love the way sitecore is organized, and I especially love the easy to use dashboard in sitecore 8. The experience editor allows users who are not technically inclined to easily manage their content on a page by page basis, and the content manager itself lets users delve into their content a little deeper if they so choose. Sitecore seems very customizable too, which is a great feature for websites with very specific requirements or needs. The marketing area of sitecore, when utilized properly, can allow for content to be switched out due to certain parameters and experience editor allows a user to perform a/b variant testing which can be quite useful. Overall, there's a lot to love about sitecore, but it may be overkill for one's needs based on what kind of business and website they're looking to run. Have I mentioned sitecore's security role flexibility? There's a task flow that can be customized for creating content, so that a user who creates or edits content can be prevented...
The price is definitely a con for sitecore, as CMSes such as joomla can be acquired for free. We also offer services for Umbraco and Kentico since they can be purchased for reduced rates, for our smaller clients that don't need something as robust and inclusive as sitecore. I'm also not a fan of sitecore buckets, as it feels incredibly disorganized and forces the user to rely heavily on the search functionality within sitecore to find content.
As stated before, sitecore is a very robust tool, and as such, its pricing can differ. It's very important to gather and analyze the needs and requirements of the company before deciding what level of service to purchase. For example, if the company doesn't have a focused marketing department, it might not be worth the time and money to focus on the marketing tools within sitecore. Some websites may use third party forms and not require setup and development for web forms for marketers, etc.
The company that I work for offers sitecore designed and developed websites, so we are often solving our client's problems rather than our own. We utilize sitecore for all kinds of sites, from hugely content driven webpages to third party integrations. Sitecore is very flexible, so it can be used to solve a lot of different goals or problems a client may be facing.
Because Sitecore is such a powerful platform on which you can develop whatever you can dream up, every time we've said "I wish we the CMS could do [whatever]," we've realized we could develop or configure it to do just about anything we want. This is a great benefit of the product. However, that also means that we are having to do a lot more development and tweaking than we have with other CMSes. You can do just about anything with it, but you will have to plan to develop it: templates, mobile responsiveness, SEO implementation, workflows, etc.
We also like many of the advanced marketing analytics, campaign, and personalization capabilities and are looking forward to using these features – but we have not utilize them much yet. These were some of the features that led us to choose the platform.
Note: We are new to Sitecore and in the midst of transitioning a large University website and intranet to it, so my comments are coming from the perspective of a relatively new...
There can be a steep learning for Sitecore, especially for those coming from WordPress or other CMSes targeted at a simplified content editor experience. The application seems to be making strides in the area of user-friendliness, however. The 8.0 update and Launchpad UI is much less intimidating for new users. But the Content Editor experience can still be intimidating for new users and the Experience Editor can also be complex and confusing for inexperienced editors.
Also, because Sitecore is a proprietary, commercial, enterprise-class platform, it is not as easy to find and acquire plug-ins/extensions and some of the best ones available can be pricey. Likewise Sitecore developers and content editors with experience on the platform are also harder to find (though a good .NET developer should be able to learn Sitecore quickly). Sitecore seems to be gaining momentum, however, so this may be changing.
Moving public website and creating completely intranet on the platform for a mid-size, private university. Approximately 5,000 pages being built across the two sites, coordinating with around 500 business users.
Sitecore is the best CMS platform I've ever used. The structure, variety of templates, approval process, publishing time are all excellent. When teaching sitecore to new users, we often get feedback of ease of use and structure.
Sometimes the product can queue for a bit for non-admin users, but it has helped a lot since we cleaned out our Media Library. Sitecore also times out quicker than I'd like.
Sitecore is a streamlined, efficient platform to manage content on. Whethere it's a web experience, or finding SEO value, Sitecore is able to help your business problems.
Sitecore helps us to create an excellent web experience for our customers.
SiteCore is a template and module driven WCM platform that if utilized correctly, provides powerful, real-time content authoring capabilities to fuel website content strategies. The SiteCore interface is powerful, with a straightforward user interface that is fairly intuitive for content authors. The interface can be managed by non-technical resources.
SiteCore is an expensive platform in both licensing and from a development standpoint.
If your WCM needs are enterprise, SiteCore is a terrific solution, but it requires investment in both capital and management.
SiteCore has allowed our businesses the opportunity to increase our content authoring and deployment frequency as well as enable our websites to reach more consumers, more quickly and with scale.
I love how, as a developer, I can tap into the system and override/change anything I need to. With how they use pipelines I can control every aspect of the CMS system I need to while leaving the rest to do what it already does best. I also love how the tool allows developers to be able to build a robust system for other teams or end users to use. If the system is built the right way, there is very little developer involvement after going live when new pages are needed. Obviously, new functionality will require developer involvement, but that has been very easy to implement. I also love the personalization that sitecore offers content teams to be able to personalize content for users. I have used a lot of CMS systems over my career and this one is by far the best.
The system is so complex that it can be very time consuming to learn how to do something with Sitecore. Thankfully, there are a lot of people out there who can and are willing to help because it's such a widely used tool. It's also very expensive so you need to present a very compelling case to convince upper management to pay for it.
I recommend doing your homework fully before investing in a CMS as big as this because it can be overwhelming initially to set up and configure and management needs to know the cost before diving in.
We wanted a CMS system that would allow developers to build the initial platform and then be able to hand it off to a design/content team to manage the website afterwards with little to no developer involvement.
I like that you can update all pages of your site in one place.
It is constantly freezing and glitching. If you do not save every few minutes you lose all your work. There are a lot of features that should be easy, but instead require back-end work. The setup itself is not intuitive or user friendly at all.
Make sure you get a lot of training and documentation! I have been using this product for nearly 3 years and I still need to look at my notes when I use it.
Website page hosting
I like the basic functionality of the content management system and the ability to enable distributed authorship. I also like that as non IT people we have the ability to add videos and graphics without relying on our very busy IT department. we are also now leveraging more and more the experience manager and building engagement plans against 5 key personaes and this is where things are getting very exciting.
the challenge with new versions and upgrading your version has been tough. we recently did a batch version update and ended up with some really scary performance issues. we have ended up having to pay a digital agency to fix these for us as the site was in danger of collapse. It also does get expensive to always have to return to a vendor for new development work
we have a large number of website visitors who do not declare themselves outright. through the experience manager we can see that the personaes we have discovered are actually the right ones based on their content consumption. now we are developing "blog" posts written based on the psychology of the user and will soon watch if this works and we increase those interested in applying through this online lead cultivation. very interesting
Ease of use compared to others, when evaluating it met the large list of functional requirements we had for our cms
The training/documentation is all online - great for convenience, but sometimes would be helpful to talk to someone, event management is an area we are looking to go outside the platform for.
There is a learning curve - be active in training.
Our website is a core component of our digital marketing strategy and client experience, we needed a tool to accomplish all current action and be scale-able for the future. Sitecore was the cms that allowed us those benefits
I'm not a pro at building websites, but Sitecore makes it easy for me to do so!
There's nothing I dislike about the software -- I'll say it times out after a little while so you must save your work often.
Understand that, like any software, there is a learning curve involved in using the product. Once you understand it, though, it's easy to use.
We're creating content digitally in an agile manner. We're responsive to changes in our industry, faster, thanks to the ease of use from Sitecore.
With no experience, I was able to grasp the basics of sitecore and use it in my daily work routine. Great for beginners but still extremely flexible.
Can be harsh to deal with, slow at times. Just like any other program, it sometimes has glitches and it is about figuring out the issue and tracing back.
I am creating websites for our employees. I like how a person can take a big vision and put it into reality with it. Not too big on problem solving on my end but I'm sure it has been for others who use sitecore in my company.
Sitecore's basic objects allow inheritance and reuse. This allows an information architecture to be developed that can be easily navigated by end users while allowing them to build complex experiences.
The content author interface has two modes: one is a content administration GUI and one is a WYSIWYG GUI. While the rendering of the second is really great at showing you the experience you're creating, it doesn't offer all the need features.
I work as a consultant and the problems I solve for my customers have to do with targeted experiences: using site visitor behaviors to determine a target persona, which can then be used to provide targeted messages and experiences.
Out of all the CMS interfaces I've used, Sitecore, is the most easiest and understandable to use. While it's very user-friendly, and easily customizable, it is difficult to add components to certain pages that are set up a certain way.
While it's highly customizable, basic HTML isn't allowed for input upon creating pages and content for website. Also, when one is performing back-end work, you can't work publish content as needed.
This is a great CMS platform, and one of the best ones to navigate. Seriously consider implementing this as your new CMS!
Business problems being solved are efficiency with content, time management with content, and the ability to use the interface front and back-end during submit and publishing.
Sitecore is a powerful CMS, that works well in an enterprise environment with a great ability to customize and integrate into your marketing efforts. If you've got the budget for this its great - a very powerful system, and getting better with newer releases.
They can sometimes focus too much on the "added extra" of the marketing functions, whereas for their main clients (enterprises with budget) many of them have Marketo/Eloqua etc, and therefore dont need this functionality. At this point integration into these systems is more limited.
Sitecore is also very expensive to develop - not a cheap option for a website!!!
check development costs & how you'll upgrade to new versions
Creating an enterprise suite of websites for a global company - a modern CMS with greater technical capability and ability to integrate with Dynamics our CRM.
It's extremely powerful. Sitecore has functionality to allow a large company to have multiple users making modifications with intricate security and permissions. You can also have multiple languages and globalisation of a website for use with global companies. Adding new pages is easy, along with editing and making modifications to existing pages. From this aspect, it's pretty quick and easy for someone to learn how to modify their website.
Although Sitecore is powerful, it's also clunky and way too much of a system for a smaller company to use. I have used several different CMS systems, and Sitecore is probably one of the most challenging. If you don't use a process with several steps for adding, editing and approving content, you are left with several seemingly unnecessary steps to complete. Adding a new page or image takes several clicks. Depending on the browser used, I have seen issues where certain functionality isn't accessible, or areas of the admin portal are greyed out. This could of course be only in the environment I use, but it does seem a bit finicky at times.
Do your research. Find out if this product is truly the right product for your company. It's a powerful beast, but make sure it's the beast you actually need. Also, if you don't have someone in house that knows Sitecore, you will need to use company to help with any cosmetic changes needed.
We have a business website, and using Sitecore allows us to modify and edit content. We use a third party to make the customisations of the site, but it is hosted by our company. To be honest I am not sure if any real benefits have been realised yet. There are still too many frustrations. Its not that Sitecore is a bad product, it's perhaps too much of a product for what we truly need.
Industry leading marketing features. Powerful platform for custom built solutions. Flexible extensibility!
High licensing cost. This proves to be a barrier to entry for a lot of potential clients.
Find a trusted and experienced partner for your implementation. There are right ways and wrong ways to work with Sitecore and the wrong ways will cost you.
Engagement analytics for web facing assets. Easy authoring via data centric information architecture.
This platform has tons of capability and continues to evolve and expand.
As a medium-to-large business, it is challenging to leverage all the power this tool has to offer. It requires customization to enable most functions and developers are costly and often difficult to acquire or retain.
If you are not currently using a large scale CMS, be prepared for significant training requirements and a less than obvious admin user experience. The content authoring UI could use improvement.
Sitecore provides us with an enterprise level system for managing website content across multiple sites, in multiple languages. It gives us the ability to personalize content and offers advanced metrics.
Once you surmount the learning curve, Sitecore does allow you to make website updates.
The interface is not intuitive, causing a lot of problems for people that are not technically savvy.
SiteCore is a big machine.
This tool is one of the heaviest and expandable CMS (Content Management System) I've been working on. Everything car be done but requires most of the time specific developments. It means that a SiteCore project costs a lot.
If your Company has a Website Project, eCommerce, Corporate and so on, SiteCore is an option.
What I like the best in SiteCore is its flexibility. Nothing is fixed. Your solution can always be improved through many assistants. And if standard CMS features doesn't fill your needs, then your can explore Marketing extension, search engine optimisation options, emailing system add-ons and much more.
The roles management is also very very powerful. You can fine tune each profile or manage them by group.
One of the best feature we are using is the font end page editor. In it, a user with the correct rights will be able to place, within an predefine layout, components in different place-holders. It's very very convenient as soon as you...
It's complex, not really user friendly and not easy to learn.
Its an heavy tool, meaning that when you want to deploy a SiteCore solution, it can't be done like if you want to deploy a Wordpress Blog. It requires a lot of parameters, a dedicated IT company to manage the dev project, a team in your company to handle the project as well, and time.
The probably most disliked aspect of SiteCore is its user interface. Old fashion, and too complex, it's a real cons for users used to do everything on nice interfaces.
There are pros and cons, but SiteCore should be considered only for big Websites and for companies with large internal IT and Communication team.
Lastly, the cost. It's not free at all. In addition to the IT external company needed to setup the initial solution as well as to do any update, the SiteCore licence itself is expensive.
Think twice before to jump into SiteCore. As such, this solution is most of the time, deployed via a 3rd party IT company. Ask advises and compare with other similar solution. Keep in mind that SiteCore is not a user friendly CMS.
We had to find a solution that allows us to publish thousands of contents through several main websites as well as in different language.
To stay flexible, we have imagine a Tagging solution that let us, basically, specifying in SiteCore that we want to display in "This" page contents tagged with this keyword and this keyword.
An easy to understand the concept is to imagine a recipient page, used to display news on our french office website. SiteCore will dig into our silo of content and will display all the ones tagged "News, French, ...".
This very flexible approach requires to be strict and rules on how to use tags. This is an internal process.
It's robust and has led to stronger SEO for us. After a little catching on, it became easy to use from an authoring standpoint. Pretty good internal search, too, but you've got to remember the name of the file or where you tagged it.
Sometimes it's overwhelming, the number of fields you can use. Hard to remember what they all do. We didn't have auto-save for the longest time and finally had a developer add it. That was a frustration.
SEO, workflow, smoother site redesign (though you'd have to ask developers that one).
Ability to distribute content management.
Can be complex to newbies to the platform.
ensure that you have a strong partner to help with initial setup and configuration
Our main business problem was to put a platform in place that allowed ease of content updates, while allowing for scaling of sophistication of marketing activities through things like personalization and insights.
We were promised a lot of bells and whistles with Sitecore. They offer training, which we did send an employee to, which is nice. There is apparently the ability to perform remarketing and advanced scripting.
The software is horrible. Perhaps it was our installation, but if a product is that hard to implement and install, then it cannot be considered very user friendly. It can take hours for us to publish one change on the website, and then it usually fails and we have to start over from the beginning. The media library is atrocious, and the .aspx file extensions make everything unnecessarily complicated. The templating system is a disaster and we are praying that we can switch to Wordpress.
A recommended installer
It is our CMS for two of our websites. It has not really solved anything, except giving us some sort of web presence. We have seen very few benefits, since the software is mostly unusable.
The latest Sitecore update is easy to navigate, visually more appealing, and more intuitive than the older versions. There are also some nice new features that allow us to do things like A/B test more easily.
Nothing autosaves and it ruins my life sometimes.
Very easy to manage websites, add features or permissions to individual pages, tagging content helps in our website's searchability, etc.
I like how quick and easy it is to upload, modify, create anything on the website.
Though the approval process is needed to a degree, in the latest Sitecore, it feels rather cumbersome, and actually slows down fixes and updates at times.
High usability for individual business units - quite an improvement from our hybrid custom CMS. Much easier to manage as well.
We use Sitecore to manage our entire website, and I currently use it on a daily basis to update our blog. I love how easy it is to integrate third party tools, upload and store files and photos, and collaborate with other members of the team. All in all, it's a very robust content management system that allows for a lot of customization. If you're looking to go beyond a basic template based system, seriously consider Sitecore.
The learning curve for Sitecore is a bit more involved than it is for a CMS like Wordpress. I'm very tech savvy, and It took me awhile to become become comfortable using all of Sitecore's features. Plan for a longer ramp up time when training new team members.
Be sure to build in ample time for training and testing!
Sitecore enables our team to quickly and easily make adjustments, so our site is currently improving to better meet the needs of our customers.
Sitecore is a CMS that is written in Sitecore. As a result, you can tweak and modify as much as you need to the native functionality of Sitecore by doing updates in CMS friendly way, as you would do to normal content you use day to day.
There is a definitely high starting threshold. You need to learn a lot to do the customization required to meet customer needs. There are couple starters, but you definitely would like somebody on staff of a partner agency in order to start with Sitecore.
Also the pricing model has changed, now you need to pay license for each environment other than development one. Before that all environments other than production were free.
Be sure to assess all the need of the business ahead of time, as licensing costs can accumulate quickly. You would like to go content first, as it will allow you to properly organize your content in hierarchy that will support the back-end architecture the best - for usability, friendliness and easiness of use. Plan ahead your needs in workflow, security, review various modules that can be used. Make ahead of time an upgrade plan so that you keep your solution up to date and current with patches, fixes and also give plenty of time for taking care of bugs if there are lots of customization involved.
Business needs are vary dramatically. Some really enjoy workflow, some security, some integration points that Sitecore allows. There are many modules as well on Shared Modules at Sitecore Marketplace to make things easier.
The HTML compatible features are easy to use.
How slow the software is, as well as how when publishing related items it backs up the entire server for more than two hours.
We use Sitecore to create custom content web pages in order for small business to rank better on Google and other search engines. Benefits of Sitecore include the ability to create custom pages from clients and be able to edit them on an as need basis over a period of time to slowing increase rank on search engines such as Google.
Content is organized by language which is different from most Content Management Systems. Navigation is very similar to a Windows desktop.
Very slow at times. Depending on the setup, the files can be very unorganized making it very hard to add assets to a webpage.
Creating webpages for multiple brands across a large organization.
Our national office, which hosts our website, requires that we use Sitecore as a CMS.
It's not very intuitive as a CMS, and I've use a lot of management systems.
I strongly prefer WordPress to Sitecore, based on the ease of use. However, it you don't have a choice, I would suggest keeping all of your Media items well organized.
They host our website, which serves as our communications hub. This CMS does allow our national office to host multiple chapter websites under the same central hub.
Sitecore is an easy-to-navigate content management system that meets the basic needs of an organization.
There are probably opportunities to make it easier to transport content seamlessly from existing documents.
Sitecore is the driving force behind our entire website, from product and resource pages to our vast blog network.
I think that Sitecore could be a great platform for a minimalist site.
Sitecore is very expensive and the base model just doesn't cover what you need. We constantly had to add modules onto what we bought, the implementation was horrible, slow responses, and the email platform was HORRIBLE! They claim the product is drag and drop, but that isn't true. it constantly freezes and has hiccups.
Trying to provide a very tailored customer experience to visitors.
Sitecore makes it easy for everybody to be involved in our content management, not just our developers.
This allows us to implement best practices across all of our web properties.
It could probably be more flexible and allow more changes.
Identify your current pain points and bring them up with your representative.
Make sure that all types of users (admins, end-users, developers) have their feedback considered.
Our web-product has scaled very quickly, and we've been able to on-board lots of new team members in a relatively short time.
As someone without much experience using the program, I find it relatively easy for word processing and editing purposes.
I would love to learn more about the code area and using more aspects of the CRM than just edit and preview.
It's a great tool that is pretty easy for non-experienced code users to learn.
Lack of organization is not an issue because everything is organized by page very easily.
I believe the reliability and scalability of the product is great and also the reliability is brilliant which is obviously a very important factor when choosing a CMS.
I believe it does not integrate too well with other SaaS and it is not the most user friendly interface.
Thoroughly evaluate the level of technical knowledge held by the ultimate users as they will be required to be more than limited.
Sitecore allowed me to manage 5 websites across 5 different countries and languages.
Inline editing is pretty easy, but could be faster
Uploading images in different sizes, this should be automated
be very patient when learning this software
Refreshes faster than the previous CMS we used, meaning we see our new content live sooner
Expanded capabilities, streamlined user experience.
Lack of native e-commerce capabilities.
Intuitive end user interface, enabling more of my team members to work within the platform. Easy to customize workflows. Scalable to drive our feature rich site. Supports global organization's requirements.
We've been able to make it do almost anything we want it to.
The menus are complicated and hard to navigate
Make sure your folders are clean and organized.
We want powerful web administration for the best price.
Forward thinking technical design, modular, MVC support, big data, training course, well documented and built on .Net. Large partner community, and lots of successful implementations. Inline page editor, inline designer functions, analytics, workflow and approval process, publishing features and scalability.
Not everyone follows best practices, and because the Sitecore application is so robust, poorly designed implementations sometimes pass what some customers believe is the seal of approval test (Load testing). Going through the Sitecore training class means you have a great foundation to continue learning. We see companies purchase the software send their team to Sitecore training and they try to implement their new site with no help. How can someone suggest a path, if they have never walked any of the paths?
Find a partner that is willing to do a complete hand off of the solution they help you design. This means that when the handoff is completed your team can move forward without the partners involvement if you choose to do so. This should include a developer setup guide specific to your solution, with step by step instructions to get a new workstation connected to source control and developing on the Sitecore solution. It should also include a deployment plan and step by step instructions on how to deploy the solution to the content management server and content delivery servers. Documentation about changes to any web.configs.
An experienced partner with a core philosophy of a teacher will pay dividends many times over!
Diverse solutions being solved, with a rapid development cycle and a shortened time to launch.
You can eventually bend Sitecore to your will, but it isn't easy. It punishes you for knowing what you're doing, yet doesn't make things easy for non-developers. It's not the worst CMS I've ever used, but it's close.
The UX is a nightmare. Sitecore uses the Microsoft ribbon menu style, along with a desktop metaphor. It's overkill. Images are stored in one folder with randomized names, so their filenames are irrational. The versioning system is convoluted. The approval system is so convoluted that I've often resorted to screenshots and email instead.
It has allowed us to corral many sites under one platform. It has allowed centralization.
Meets basic web experience content needs, no fuss and easy to learn
Not a ton of custom option and flashy new tools
add in additional content tools and management experience needs
content and user experience
Content is easy to manage and workflows are easy to understand. Sitecore has always provided excellent support to first time users as well as CMS experts. Above all, Sitecore capabilities and technology are so cutting edge that it's fun to put this tool to the test.
I highly recommend this product to clients and friends of clients. There is nothing that I have not found (just yet) that I am not a fan of with Sitecore.
The service and technology alone are worth considering with Sitecore when evaluating CMS options.
In previous client work, we had multiple business units with multiple products and services that needed to be categorized accordingly. The content tagging and categorization helped to organize the entire site in an order that provided ease to the whole team.
A solid enterprise CMS, suitable for managing large scale sites and multiple sites within the same framework. SImple authoring and relatively simple page build.
Some page creation is limited, although newer versions have resolved this and the Experience Accelerator is a terrific addition.
Great alternative to Adobe, well thought out upgrades and integrations.
Effective global management of multiple different branded websites. Efficiency to deploy and maintain content on these sties.
I enjoy how user friendly the content editor is. It allows users with little knowledge of css and html to edit pages without any problems.
It is challenging to make edits to the templates without involving developers, so if you don’t have in house developers it can be expensive to redesign the site.
Great system if you are going to have people with little or no knowledge of html and css edit content within the system.
The functionality within Sitecore is great. We are currently using tagging in order to sort our content within our knowledge center to make it easier for customers to find what they are searching for.
Have now implemented a very sophisticated web content management platform with capabilities well beyond what we have had in the past
Steep learning curve for use of the platform means my team is ramping up slower than expected and quirks in the product deployment have introduced quality issues that distract us from our road map execution
Moved to a modern commercial CMS platform (from open source)
On a very basic level the backend is user friendly, no need to know coding.
Simple features, including embedding twitter posts into blogs, do not work. Also, blogs and photos take time to populate which can be frustrating when posting timely posts.
Not much, not much at all. Actually hated it.
Too expensive, too difficult. Hard to find Licensed developers, who are also expensive and tell you 'it takes as long as it takes' which makes missed deadlines a familiar scenario.
Do not use it.
None. We were handcuffed into using it because Sitecore had sold it in as the clients CMS solution.
I like the customization and the enterprise feel. Seems like there is a lot of expansion capability.
I don't like how long it takes to do everything. Compared to other CMS platforms I've used, it is very difficult to navigate. Publishing a page a long series of steps for example. Everything takes a long time to do.
Be purposeful in your planning - you really need to make sure you know what you want going in to take advantage of the right features.
Landing page for original content - eCommerce capability and online product category.
CMSs, in general, are great. It allows multiple people access to publish and edit a website.
I wish it came with beginner training for employees who need it.
We were updating the website via Dreamweaver using raw html with only one or two employees. Now, we have teams updating their own sections of the website using the CMS.
The platform is user-friendly for all levels of background and familiarity with similar tools.
Navigation / experience could be improved.
Usability, customer journey
Endless possibilities with what you want to create with it. CMS, CRM, etc. Provides robust solutions and ways to create your content.
Not as intuitive as other CMS tools, very expensive solution compared to other tools I've used.
Being able to manage and update content without going through the vendor who created it. CRM and lead tracking.
The capability to make changes to any portion of the site
Not allowing CSS (may just be our version) lack of tech support and FAQ
It is oudated
I liked the functionality of Sitecore. You can manipulate most things to make it do what you want which was great,
I learned alot about CMS management when using Sitecore out of pure necessity. It was glitchy and I had to spend quite a bit of time playing with things and resizing in order to make it do what I wanted.
Sitecore is a robust platform and I felt that I would never reach its capacity,
Sitecore is streamlined and allows us to publish our content in a smooth, seamless process.
Occasionally there are glitches that pop up in the content.
I have no qualms about it
One benefit is letting multiple editors into Sitecore at once to distribute our workload or look into any issues.
Our new (non production) site is coming along nicely and the environment is flexible!!
Few out of the box functions, most basic functionality needs development time.
Better styling capabilities and mobile friendly.
The organization of the CMS is top notch. There is an ability to easily create detailed folders for content and media organization.
Navigating between the Content Editor and the Media Library can be a bit cumbersome at times.
Sitecore has very impressive clients using their platforms and can handle an immense amount of content.
We are learning how to efficiently curate content that is easily accessible to all Content Specialists on the team. The platform has become a central repository for all original content we are creating. Having this type of cloud-based solution is much more manageable than storing documents in different files across all types of drives in the organization.
The file structure is simple and organized and the locking featuring while editing is great.
It doesn’t show thumbnails of photos that are uploaded and live.
We host our website in sitecore. I do like it’s feature of only so many users allowed on at a time.
Good CMS for websites with a lot of data and variable elements. Can be used to create sites with multiple languages.
Based on my experience with other content management systems, creating new content elements from the templates feels like an unnecessarily long process. Plus, actually entering in data isn't the most fluid process.
We use Sitecore for website creation.
I greatly prefer developing with Sitecore over other CMSs. It makes it very easy to deliver almost anything for the client.
The browser support for the CMS backend has been spotty of late.
If you can afford it then you probably should be using it!
Creating robust, personalized websites that are easy to manage by the client.
We implemented Sitecore to manage a teen apparel site and found that the development and design was straighforward and flexible. Much like many CMS, the ease of use is a function the quality of development and implementation. It was very easy to perform marketing tasks and content personalization.
We found integration to be challenging. Much of this was probably related to our business needs but there was a lot of drag and drop and data manipulation associated with loading new products into the system. While we never sold online using Sitecore, we implemented some of the ecomm functionality.
Implement a staging environment. There's a lot of time and headaches to be saved and avoided here.
We were able to develop a pre-eCommerce site with much of the capabilities FRYI or Demandware
Sitecore has a lot of capabilities, some of which we are not currently leveraging at my company.
Sitecore is not extremely intuitive to use.
Allowing our company to have a reasonable public interfact to help educate on what we do. Allows the communications team to do most of the updating without needing intervention by IT.
SItecore is an excellent content management sustem that makes managing web content easy and streamlined
Sitecore can be a bit more on the tech side.
Creating streamlined and luxurious experiences via our website for prospective and returning guests.
I really like the easy to use functionalities, for example finding the right links within your site to link to. I like that it is also very customizable and gives you the flexibility to manage your permissions.
It hasn't been compatible across all browsers for us and have found it to crash or lag.
Content management - it's been very easy to automate certain functions, especially for a multilingual website. This has saved us a lot of time.
Ease of Customization, Publishing workflows, versioning, multi-device layouts.
Have had issues with some features such as scheduled publishing, wysiwyg editor.
Improved e-commerce capabilities, conversion, organic acquisition through SEO; flexibility with promotional content.
DO not like anything about Sitecore and would recommend other low maintenance..
Too high maintennace .lot of ppl pretend to be specialist but are really low level VB developers
None. I use other CMS
The ability to tag and build out complex website pages.
Requires a developer level resource to manage.
Total site management .
It is a simple CMS to use. I am starting to prefer things with fewer bells and whistles so they are easier to train multiple users and it answers that need.
It has a little less flexibility than I'd prefer, but that wasn't insurmountable.
ease of platform usage
Customizable for the most part without much effort
The user interface isn't always easy to use
We can help you find the solution that fits you best.Chat with a G2 guide