Predict the number and types of employees necessary to meet anticipated demand to control labor costs.
(Based on 10 reviews)
Plan employee work shifts according to availability and provide notifications to employees when they are scheduled.
Time & Attendance Tracking
Let employees track the hours they have worked through integrations with time tracking products or built in time tracking features.
Tools designed to help analyze employee data and develop baselines for evaluating and optimizing workforce management.
Absence & Leave Management
Employees can submit paid time off (PTO) or leave of absence requests that managers can approve or deny within the platform.
Organize, sort, and view employees based on skills and qualifications in order to make smarter workforce decisions.
Web portals through which employees can view their schedules, submit PTO requests, configure work availability and preferences, and self-schedule from available work times.
Identify high performing employees with potential to be promoted with minimal development.
Mobile Shift Scheduling
Managers and employees can create or claim available work shifts and receive notifications on their mobile device.
Message other team members or managers through built-in text or emailing functions and communicate scheduling or leave requests.
Uses the calendar tool to determine field workers who are free for the job.
Notifies field service workers of their upcoming assignments.
(Based on 38 reviews)
Allows users to see tasks according to permissions and roles.
(Based on 33 reviews)
Allows clients to book jobs through the desktop page or within the app.
(Based on 35 reviews)
Tracks employee location to ensure timeliness.
Enables communication within the app from manager to field service employee.
(Based on 36 reviews)
Monitors behavior in the field.
(Based on 30 reviews)
Notifies clients, should any delays or mishaps occur.
Creates reports that reflect field performance either as a team or individually, to review productivity.
(Based on 31 reviews)
Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard.
Sends invoices through the software and allows clients to pay on the spot.
Integrates with CRM software to monitor all aspects of the customer relationship.
(Based on 37 reviews)
Allows administrators to customize to accomodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Enables users to view and transact business with the same content in multiple languages and currencies.
(Based on 12 reviews)
User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Performance and Reliability
Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.
(Based on 20 reviews)
Mobile User Support
(Based on 17 reviews)
Enables reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports.
An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance