Skedulo

Skedulo

(20)
4.3 out of 5 stars

Enterprise Workforce Management

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Showing 20 Skedulo reviews
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Skedulo review by <span>Joe C.</span>
Joe C.
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Flexible for any Industry

What do you like best?

The best thing about skedulo is its flexibility. We are in the Roofing industry and we have in house crews and Employees who have various job responsibilities and tasks, It works for all of them and it integrated with our existing Sales Force Org. Another great thing is that they are constantly working to make Skedulo better.

What do you dislike?

Most of the things I have disliked has been taken care of through updates and improvements. I have been on phone calls with the skedulo team where they are looking for my input on what I dislike and then shortly after they are put in the new update.

Recommendations to others considering the product

Makes sure to use a 3rd party to help set up automation. Make a road map of how you want your users to use it.

What business problems are you solving with the product? What benefits have you realized?

It primarly solves scheduling for various types of employers and subcontractor. It has literally shaved 1 whole work day off my project administrator with the automated process set up from Sales Force to Skedulo. So the product has paid for itself 10 fold.

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Skedulo review by <span>Amanda M.</span>
Amanda M.
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Great product and great company

What do you like best?

The entire experience has been very good. Skedulo has proven themselves to be nimble and flexible in creating a customized scheduling tool to meet the various scheduling needs of our business. They created a collaborative problem-solving environment so we really feel like we are working together to build the best solution. They are also very responsive to our requests.

What do you dislike?

Not much to say here, they've been terrific. Our Project Manager is in AUS, so sometimes we had to wait a few hours for her to come online, but she's been terrific at working all hours of the day and night to provide us with support.

What business problems are you solving with the product? What benefits have you realized?

One click scheduling, national view of schedules and availability with robust report capabilities. We're seeing seamless integration with Salesforce.com which helps keep our business process on one platform.

What Field Service Management solution do you use?

Thanks for letting us know!
Skedulo review by <span>Vokhid A.</span>
Vokhid A.
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Verified Current User
Invitation from G2 Crowd on behalf of the vendor
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It is a great product

What do you like best?

We have been using Skedulo for a while and we have never experienced any issue since then. It works smoothly and all upgrades they push periodically are seamless. Also, their support team is great and cooperative. We are happy to work with them and look forward to leverage this solution to our other business units.

What do you dislike?

I do not have anything to dislike. The team and their cooperation is always great.

Recommendations to others considering the product

I would recommend to try anybody seeking seamless, easy to use, affordable scheduling, dispatch and field-service solution.

What business problems are you solving with the product? What benefits have you realized?

We resolved so many problems in our Call Center that ranges from filtering out resources to schedule appointments based on their skill set, availability and daily, weekly limits. That was all manual before we brought in this solution and it was cumbersome.

Skedulo review by Administrator
Administrator
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Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Adaptable Platform

What do you like best?

The automatic emails notifying our customers is extremely helpful. I have also had some great customer service help. They always get back and help you find a solution. Our service use for Skedulo is different than many others but we have been able to adapt it for our use.

What do you dislike?

It would be nice to color code the jobs based on the type we select.

What business problems are you solving with the product? What benefits have you realized?

We use it to schedule our delivery to customers and our manpower on delivery and in store.

Skedulo review by <span>Chris S.</span>
Chris S.
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Invitation from G2 Crowd on behalf of the vendor
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IT Director

What do you like best?

Allow all company auditors access to important job details while limiting access to SF data.

What do you dislike?

Required to enable Chatter to auditors to use file upload feature

What business problems are you solving with the product? What benefits have you realized?

central application to manage all auditors schedules

Skedulo review by <span>Becky N.</span>
Becky N.
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Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Call Center Manager

What do you like best?

Easy to use and easy to make changes to put resources on freeze or focus

What do you dislike?

I have not found anything I dislike... it works well

Recommendations to others considering the product

Best scheduling ever!

What business problems are you solving with the product? What benefits have you realized?

Multiple issues with scheduling have been removed now that we use it.

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