What do you like best?
We have been using Skedulo for a while and we have never experienced any issue since then. It works smoothly and all upgrades they push periodically are seamless. Also, their support team is great and cooperative. We are happy to work with them and look forward to leverage this solution to our other business units.
What do you dislike?
I do not have anything to dislike. The team and their cooperation is always great.
Recommendations to others considering the product
I would recommend to try anybody seeking seamless, easy to use, affordable scheduling, dispatch and field-service solution.
What business problems are you solving with the product? What benefits have you realized?
We resolved so many problems in our Call Center that ranges from filtering out resources to schedule appointments based on their skill set, availability and daily, weekly limits. That was all manual before we brought in this solution and it was cumbersome.