Slack

(12,664)
4.4 out of 5 stars

Slack brings all your communication together in one place. It’s real-time messaging, archiving and search for modern teams.

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Slack review by User in Design
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Slack review by Jasper F.
Jasper F.
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"Slack is not for Slackers"

What do you like best?

I love how slack let's you stay professional with emojis. I love how you can communicate quickly and effectively with friends, co-workers, and colleagues. You can even upload files and pictures. It's a great tool that every company in the whole world should use. If every company used it, they would be happy and probably much more effective in their business goals.

What do you dislike?

I dislike how some co-workers don't like sending emojis all day long. I wish more people would use it everyday and send me messages. It can be distracting how often people ping you and can sidetrack you from other goals, but once you learn to implement it into your workflow it can become very rewarding and can lead to greater levels of productivity. The learning curve just takes a while. E

Recommendations to others considering the product

Get this great communication tool.

What business problems are you solving with the product? What benefits have you realized?

Slack provides the benefits of joy and a natural anti-depressant. It's helped me communicate. I like it better than email because it's always open and is much more fun. Slack has so many benefits. It's hard to even list them all here on this list. It really brings back the old school chat room and lets you successfully communicate with several people at once. The threads are a great way to take separate conversations aside from bigger conversations that relate to everyone. It's overall just a great tool. I hope you use it and get everyone you know to use it too!

What Team Collaboration solution do you use?

Thanks for letting us know!
Slack review by Aleena T.
Aleena T.
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Verified Current User
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"It's a really great communication tool for startups"

What do you like best?

Cross-device capabilities - I can use it on my desktop, from a web browser, and from the mobile app. It's got a lot of integrations, which really helps bring all of your work into one space and helps you stay on top of things. Using it is really easy, and the whole thing feels fresh and modern.

What do you dislike?

The only thing I or my users have struggled with is having to remember the workspace URL. If you find yourself on a rapidly-growing team, sometimes the 10,000 message limitation will sneak up on you, and you can lose access to older messages. I think that's hardly a negative, though.

Recommendations to others considering the product

Even the free version is future rich, you've got nothing to lose! The integrations and API make it super extensible.

What business problems are you solving with the product? What benefits have you realized?

I've always got access to my project communications, which essentially makes me available to my team 24/7. Having it on my phone is a game-changer. The integrations with Jira and Invision really save me a lot of time, too. I don't have to spend a lot of time updating everyone on the project when something changes.

Slack review by Cristian M.
Cristian M.
Validated Reviewer
Verified Current User
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"Una maravillosa herramienta de comunicación de las mejores que existe"

What do you like best?

Esta herramienta es particularmente buena para los equipos de TI o empleados que necesitan intercambiar archivos con conversaciones en tiempo real, especialmente porque terceros también pueden unirse a los canales. La capacidad de hacer canales privados y tener conversaciones privadas también permite un grado de privacidad cuando sea necesario.

Con la existencia de versiones de escritorio y móviles de la aplicación es fácil de tomar el trabajo en el camino, ideal para si el trabajo a distancia o se les permite el trabajo ágil.

What do you dislike?

El pc necesitará un poco de memoria RAM decente para ser capaz de hacer frente a cuando los chats se hacen grandes y múltiples conversaciones se están produciendo a la vez. Cuando digo RAM decente, no me refiero a un ordenador de oficina que envejece.

Recommendations to others considering the product

Ha reemplazado casi por completo al correo electrónico dentro de nuestro negocio, es asombroso y ha manejado casi todo lo que le hemos lanzado hasta ahora. Nos ayuda a conectarnos con colegas de múltiples sitios y con nuestros editores.

What business problems are you solving with the product? What benefits have you realized?

Gracias a este software, me mantengo en contacto con una red de expertos internacionales de todo el mundo sobre un tema apasionante que seguimos construyendo juntos, incluyendo ricas conversaciones, compartiendo documentos y talleres de instalación en todo el mundo.

Slack review by Igor Vinícius N.
Igor Vinícius N.
Validated Reviewer
Verified Current User
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"Excelente herramienta para poner orden en la comunicación empresarial"

What do you like best?

Me encanta como se puede comunicar de forma rápida y efectiva con amigos, ex compañeros de trabajos y colegas de trabajo desde un mismo sitio, puedes compartir archivos y editar archivos en conjunto, es una herramienta excelente para cualquier empresa pequeña o mediana, es como el correo electrónico 2.0.

What do you dislike?

Las notificaciones constante puedes distraerte de tu trabajo, basta tener una persona utilizándola mal en tu equipo y adiós productividad... Si consigues encajarle en los procesos de tu empresa puede ser una excelente herramienta de productividad, pero su mal uso puede tener el efecto opuesto.

Recommendations to others considering the product

Es una excelente herramienta de comunicacion, prueben...

What business problems are you solving with the product? What benefits have you realized?

Nos ha ayudado a poner orden en la comunicación entre distintos equipos de la empresa y la forma con que ellos se intercomunican entre si, encontrar una información importante o asegurar que todos los que la necesitan puedan acceder a ella de forma fácil ha sido una gran contribución de esa app a nuestra empresa.

Slack review by Heather E. M.
Heather E. M.
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Verified Current User
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"Great Communication Tool for Colleges/Universities"

What do you like best?

I like being able to quickly get in contact with someone without having to send an email. While we don't send important information through slack, it's hand for both business purposes and personal reasons! I really enjoy the ease of use for slack, and how it helps me talk to my co-workers in a timely fashion.

What do you dislike?

Since my company doesn't pay for the full package, messages disappear eventually. It would be nicer if my company paid, so we could keep a long documentation of previous messages, especially ones that would be helpful to revisit in the future, even after other messages are sent.

Recommendations to others considering the product

I think this is a really great product that helps address important communication needs within any office. It makes it easier to communicate and get things done without sending so many emails! I would also tell other people that this tool really helps separate professional talk from personal talk, leaving it out of emails, but it also helps people talk about both professional and personal things, again without clogging up an email inbox.

What business problems are you solving with the product? What benefits have you realized?

Not sending as many emails as we had been. Also, great for personal conversation, around things like Pokemon Go or nature walks. It's also really great for committees that serve across multiple departments across my college. This is helpful to inform each other of when we are meeting, what we will talk about at each meeting, and if the meeting for that week is cancelled.

Slack review by Julio A.
Julio A.
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Verified Current User
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"Sistema de colaboración y comunicación que merece mucho la pena"

What do you like best?

Con la suscripción a los distintos canales siempre estaremos actualizados de las conversaciones internas. Actualizaciones de estado en tiempo real en lugar de tener que estar esperando a reuniones para informarme de las novedades. Aumenta la productividad cuando se hace trabajo en grupo y se reciben actualizaciones via email. Los grupos se pueden crear según intereses y asuntos y se ofrece libertad para entrar y salir de los mismos

What do you dislike?

Puede darse el caso que la gran cantidad de grupos a veces nos sobrepase y nos podamos perder, pero eso se trata con una buena gestión de los mismos

Recommendations to others considering the product

Lo recomiendo totalmente, aumenta la eficiencia del trabajo en equipo al evitar en ocasiones innecesarias e interminables reuniones. Ademas queda todo por escrito por si es necesario un repaso más adelante.

What business problems are you solving with the product? What benefits have you realized?

Mejorar las comunicaciones y coordinación interna entre los distintos grupos y departamentos de mi trabajo. En ocasiones no es necesario realizar reuniones que se pueden solucionar con un sistema colaborativo como este

Slack review by Resa O.
Resa O.
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"Great for ANY Size Organization"

What do you like best?

Slack is a tool that I rely on and use regularly because it enables me to communicate in a fast and effective manner with employees at my company. I rely on Slack over other instant messaging services because it offers so much more than just instant messaging/chatting - I'm able to send files, photos and even have video chats directly from Slack. I believe that every organization could benefit from using Slack in some way - it increases efficiency because you can do all of these different things all from one platform... Slack has made my and my employees much more effective workers and communicators.

What do you dislike?

With such a positive experience with Slack, there isn't much negative that I have experienced with the program. I have experienced a few instances when the Slack mobile application failed and wouldn't properly work without me having to exit what I was doing and download the upgrade. I have found that many functions of the Slack mobile application don't work after an upgrade is made. So, you have to be on top of keeping the application up to date. This has even caused me to miss important notifications in the past when my Slack application didn't upgrade to the latest release and it stopped sending me message notifications temporarily.

Recommendations to others considering the product

I recommend Slack for any organization. While I only use Slack for work, I know many people who also use Slack to communicate on a personal level. While using Slack for work, I recommend making different channels for different tasks or projects that you're working on. This way you can invite coworkers who are working on something with you to follow that specific channel and it can be used to communicate, send files, etc. all on a channel that is dedicated to the specific thing that you are working on. This makes it easy to recall information and everything is stored in one place.

What business problems are you solving with the product? What benefits have you realized?

Slack has been beneficial to both myself and my company because of its many features. Being able to chat, send messages, make voice and video calls, upload photos and documents, have different channels that are custom to the topic are all just some of the things that you can do right from the Slack platform. In the past, we would have had to use five different applications to be able to accomplish all of those things that you can do in Slack. This is incredibly time saving and just makes work seem much more easy to accomplish. Slack has proven to be beneficial also because it keeps myself and my employes up - date on what is happening on an instant. We are always in the know and can easily share anything via Slack.

Slack review by Asia K.
Asia K.
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Verified Current User
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"Most productive platform for organization and teams !"

What do you like best?

Slack has so much functionality to use, it is not only about messaging program but also it is great way to be in communicate with your organization and inform each other for deadlines. Slack is the best software which can be integrated with many programs, platforms this is great for me. I really like to use Slack and have fun with it. you can easily create private chatroom or make it public with people. Slack is really easy to use without any complications.

What do you dislike?

there is only problem about slack is that mobile version has bugs and some functional problems, I do not really know why almost most software has mobile version problem I am always thinking about this issue so Slack has problem too I can only complain about this issue and there is no other problems for me about this software. I really like to use it and be part of it .

Recommendations to others considering the product

I can recommend for anyone and for all companies. Slack is the best way to communicate, report the tasks and deadlines to your team members. Slack is really perfect software.

What business problems are you solving with the product? What benefits have you realized?

I am working with marketing department and we have offices in other cities as well so we need to be in touch always in anytime for reporting deadlines.also we are using Slack to communicate with our clients for fast feedback and informing. Thanks to Slack our organization is so active in marketing area and we increased our profitability with Slack.

Slack review by Cricket D.
Cricket D.
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Verified Current User
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"There's no slackin' off here!"

What do you like best?

I like how Slack connects people all over the world. It is a great way to communicate with others business or otherwise, and it's fun! It is similar to Facebook or another social media outlet where you can connect with many people at the same time. It's great for setting up meetings, looking at a document together, or doing a group vote. You can add photos, documents, voting polls or surveys, and it appeals to a wide group of people -- young and old.

What do you dislike?

I don't have any dislikes regarding slack. It was easy to learn, easy to navigate and cleverly displayed. I have seen ads for it on TV but do think that it is not as widely popular as it could be. More work places should use it since it is so similar to social media, yet can be used for professional work communication among colleagues. This would also be a useful tool for students to communicate with others, work on documents together, set up meeting times, etc. I think a lot of young people might not know about it and could find it very useful.

Recommendations to others considering the product

Join Slack! It is a fun way to connect for business or pleasure. Slack allows for easy access any time of day or night, and it's great for international connections in different time zones!

What business problems are you solving with the product? What benefits have you realized?

When our organization uses slack we have many benefits -- more communication, people share photos, information and details of upcoming meetings, engagements, etc. It is very beneficial to keep people informed and "in the loop" in an easy, non-threatening, more casual way.

Slack review by Chloe H.
Chloe H.
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Verified Current User
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"Great for everything from serious business to creating a great internal company culture"

What do you like best?

The app's UI/UX is fantastic. It's so easy to use, even for beginners. It's also so great for implementing an internal company culture, with unlimited private and public chats for all your workplace banter!

What do you dislike?

Limited Function on free plans. Slack space can be filled really quickly; especially with a large number of staff.

Limited Function on free plans. Slack space can be filled really quickly; especially with a large number of staff.

Recommendations to others considering the product

Before purchasing. Consider your companies growth.

Is the free package going to be of use if your slack space is going to be filled in a matter of week?

What business problems are you solving with the product? What benefits have you realized?

Working for a company which has employees around the globe, it can be difficult to get to know them or use their expertise. Slack makes it feel like they're right there in the office.

You can video conference, send large files, code etc at the touch of a button!

There is also scope for integrating apps into the Slack app. These include things like google drive, intercom, rss, timebot etc.

It's definitely helped our department get things done and be more proactive and productive!

Slack review by Jean-Richard M.
Jean-Richard M.
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Verified Current User
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"A great way to keep in touch with your team"

What do you like best?

The ease to communicate with peers and seek information internally in a very fast manner when you can't afford to leave your station.

Can have multiple channels and private threads for various purposes.

Or even social channels for employees to discuss non-work related topics while not clogging the work threads.

Notification settings also allow to keep track of desired threads while silencing others, making it easier to keep an eye on valuable info while actively working at the same time, avoiding distractions from other channels.

What do you dislike?

Nothing so far, it's been very easy and enjoyable to use. It's a tool for work but with a more casual feel to it.

I hear there's a 10000 messages limit and then older messages automatically get deleted, but it hasn't bothered me so far.

Can lead to difficulties separating private life from work life if overused, or so I hear!

Recommendations to others considering the product

Very much recommended. It has a very similar feel to Skype and similar instant messaging apps, but with better security. Has apps available for mobile and home computers as well if you need to keep in touch with colleagues when not physically at work.

What business problems are you solving with the product? What benefits have you realized?

Proper and swift communication with peers and support to answer any work related questions or get info about resources to use.

Especially useful over the course of a training phase or a new project, to keep any new info quickly available to any user concerned.

Slack review by Brandon E.
Brandon E.
Validated Reviewer
Verified Current User
Review Source

"If you're using Skype, you need to jump to Slack"

What do you like best?

Slack offers probably one of the best interface designs of business related "chat" tools. It's easy to navigate between conversations, channels, while also sharing documents, and other needful information.

What do you dislike?

Overall, I feel like there are almost too many "fun" apps and not enough on the actual productivity side. While we all love to share gifs and reactions, I feel there is a lack of useful or easy to use apps that actually bring value to my organization.

Recommendations to others considering the product

Some may say that you can get away with a free version of Slack. Trust me, having been in both an environment where the free version was utilized versus the fully paid version, ALWAYS go with the fully paid version. It is well worth it and alleviates many of the headaches you would run into in general maintenance, administration and even just day to day use.

Additionally, I would recommend that you review your team structures and establish your public and private channels and perhaps limit staff's ability to create their own private channels. While Slack is a great communication and collaboration tool, it can lend itself to distraction and abuse by employees. Definitely know the channels you'll need and set those up in advance and get squared away before any roll out.

What business problems are you solving with the product? What benefits have you realized?

Slack offers an amazingly simple interface to have discussions across the entire company. When this is a multi-geo location, that makes collaboration across not only offices but time zones and countries easy to manage. The historical logging and ability to pin messages has helped staff avoid the time delays involved in the "what was that one thing they said awhile ago" type scenarios but easily searching through Slack or its pinned items for the answers.

Slack review by Matthew C.
Matthew C.
Validated Reviewer
Verified Current User
Review Source

"This is by far the best tool to coordinate research at a university!"

What do you like best?

Where to begin? First, Slack makes it incredibly easy to coordinate the research conducted by many graduate and undergraduate students. I can track progress, receive reports, and task students with anything across multiple projects. Second, the multi-OS design of the software makes sure that our Windows and Mac users can use the same product as well as our Android and iOS users. Third, its pricing structure is very flexible for our organization. While we use the free version now we're planning to upgrade to one of the professional licenses. Finally, Slack is very easy to use. Our students, staff, and faculty have had no problems learning how to get the most out of Slack and if there were any issues the online knowledge base is more than enough to troubleshoot any problem. Simply put, it's the best product out there for collaborative research.

What do you dislike?

I wish that more third party apps could integrate with Slack. I know many do now but more options would be better.

Recommendations to others considering the product

Set this up early in a project and get everyone using it sooner rather than later. It makes life much easier.

What business problems are you solving with the product? What benefits have you realized?

We had a problem with communication across multiple research projects and there was a massive amount of duplicated effort. Slack gave us a space where our researchers can collaborate, drop new ideas in a channel, and share documents without too much trouble. We've seen an increase in productivity across all of our users.

Slack review by Grace H.
Grace H.
Validated Reviewer
Review Source

"Slack is a great way to get organize and communicative with your team!"

What do you like best?

I love how it is so easy to send files using Slack. Messaging is also very interactive and surprisingly enjoyable, and I believe it is due to the design of the interface, which is eye-catching and cute, and very trendy. Being able to send gifs and emoticons is a huge helper as well, and it seems to make it possible to get close to even the most remote co-workers in any company.

What do you dislike?

There isn't anything I dislike about slack, but some additions to each worker's profile can perhaps make the app more successful. The profile of each person relies heavily on the profile picture. Maybe some information could make it more helpful and more informative about the person, especially for a big company. Also, shortcuts and codes are great, but they seem to look a little distracting on the messaging page and maybe there could be a better way to incorporate them in the interface.

Recommendations to others considering the product

Slack is a great device for communication for any company. It allows a more enjoyable work environment and faster workflow.

What business problems are you solving with the product? What benefits have you realized?

Using Slack has solved the problem of communication in my line of work. I always thought that emailing and sending files through email or google drive was very time-consuming. Slack allows me to send things quickly and even get things confirmed in a minute by just sending a quick screenshot of things.

Slack review by Orlando Rafael O.
Orlando Rafael O.
Validated Reviewer
Verified Current User
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"Slack: The group chat that allows you to be connected, with your colleagues at work and outside the "

What do you like best?

I like it, because I can access it from different devices and communicate with my co-workers, being with them or not, which is important to me since I can always participate in the group participating with ideas, comments and decisions on the subject that is debate. Also because it has versions for different operating systems and is integrated with different devices that we use daily like Google Drive, Dropbox, Ansena, Twitter, Trello, among others. We can customize it to our liking and create an account is quick and easy

What do you dislike?

In my opinion I think it presents a weakness, because it limits the storage capacity, by offering only 5 GB of storage in the free version. What I do not like is that the way to access the saved files is not very intuitive and it is difficult to delete files. It also consumes computer resources.

Recommendations to others considering the product

I recommend it, because the person who acquires this application, will have a tool that will allow him to be communicated with his work colleagues inside and outside the company, being part of the decisions that you have taken.

At the same time you will have an application that you can customize, creating as many groups

as you wish, public or private according to your convenience, which integrates perfectly with several devices that are used daily, such as google drive, dropbox, ansena, twitter, trello, among others.

What business problems are you solving with the product? What benefits have you realized?

It has benefited the communication and operativity of the work team, since having an application like slack, you can share many files, through Google drive, Dropbox, among others, that being integrated with these software, offers direct downloads from these applications , which contributes to a greater effectiveness in the work that is done. It also represents a significant contribution to the creation of groups to which different members have access to be able to be communicated all, as if they were in the same office, contributing inputs for the work that it runs.

Slack review by Shane F.
Shane F.
Validated Reviewer
Verified Current User
Review Source

"Colleague Communication All In One Place"

What do you like best?

My favorite thing about Slack is the simplicity of the UI. It is not overwhelming. There isn't too much going on. I also love that you can set applications on your phone. Additionally, you can set up reminders with it. There's also tons of integration/collaboration options that make the solution really powerful. For example, we integrate our solution with our inbound sales lead solution so that anytime there is inbound sales activity on our company website, such as a demo viewing or a pricing request, our sales team gets notified in Slack. This is extremely powerful for being attention to valuable sales activity on a team-wide level.

I also like how easy it is to set up a chat room with your colleagues and co-workers. It can be a one-on-one chat room or a group chat room to set goals, accomplish tasks, and motivate and encourage one another. Or you can just have fun with it and post gifs /songs / videos throughout the day. All in all its a great solution for colleagues to collaborate and have a home base for communication.

What do you dislike?

I have not yet found anything about Slack that I dislike.

Recommendations to others considering the product

If you want to find one central environment for your team's communication with one another, and if collaborate and integration with other tools is important, I would definitely check Slack out.

What business problems are you solving with the product? What benefits have you realized?

Slack helps our sales team to have an all-in-one environment for communication and collaboration.

Additionally, our sales team gets notifications of sales activity on our website to alert the team quickly following the activity.

Slack review by Maritza N.
Maritza N.
Validated Reviewer
Verified Current User
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"The interactive chat that keeps communication to the work teams, quickly "

What do you like best?

I like it because it provides me with a chat, to communicate with employees and to participate with ideas and opinions in the treatment given to a problem. I also like it because of the diversity of devices it allows so that it can be communicated and know the dynamics that are developed in the field of work.

What do you dislike?

One of the things that I do not like is that the storage capacity is small, so if I require more space I must access a payment plan: Also that the interface is not very intuitive and should be more colorful for the ease of new users I do not like that it does not allow to make video calls, what I believe is a limitation of its characteristics.

Recommendations to others considering the product

I recommend it widely, because it is an application that allows communication between teams, using different applications, which are integrated into Slack. I also recommend it because there are no limits for the number of members who can participate in simultaneous meetings. You can store photos, videos, audios.

What business problems are you solving with the product? What benefits have you realized?

That from my cell phone I can participate at all times of the meetings that take place, which allows me to be always aware of the discussions and decisions that are executed. I have also benefited, because it has many integrations, that helps to develop a working environment , more productive and efficient. One more benefit of slack, is that I do not have the need to depend on an email, to exchange ideas, because we can do it in real time.

Slack review by ALONSO M.
ALONSO M.
Validated Reviewer
Verified Current User
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"The chat that communicates quickly, easily and effectively. "

What do you like best?

I like it because it has a friendly interface, pleasant and easy to use, you can also acquire it at no cost. It also keeps me in touch with my colleagues at work and out of the fast, through different devices. On the other stop allows conversations between several users in real time and have a private chat.

What do you dislike?

I do not like it because it does not allow the development of highly complex ideas in the work team that could allow new contributions for the solution of problems. I also do not like the fact that having the free plan, the storage capacity is reduced. I also do not like it because it does not show the last activity that the user does.

Recommendations to others considering the product

I recommend this extraordinary work tool because it facilitates and encourages participatory and spontaneous communication among users. This has a significant impact on the organizational dynamics of the company. I also openly recommend this program because it allows for a simultaneous follow-up of the development of the projects by the entire team.

What business problems are you solving with the product? What benefits have you realized?

One of the benefits that the application gives me is the fluid communication between the participants of the group who are continuously informed of the requirements of the company. Another benefit that we have obtained is that the chap allows interaction in the working group in order to provide relevant ideas and opinions that facilitate the implementation of new strategies.

Slack review by Andy M.
Andy M.
Validated Reviewer
Review Source

"Great for communication with large groups and employers"

What do you like best?

I actually use Slack for two purposes, one, internally for my employer and then another for a large group of gamers that I play with. The Slack channels are perfect for internal management and there are literally hundreds of ways to use it with the app system that is applied onto the slackbot system.

What do you dislike?

I dislike the organization of the UI sometimes. I think it can get clunky if you have too many channels, but it does serve its purpose to keep conversations segmented. The other thing is that the desktop version is a simplified version of the web version and I wish you could load apps in the mobile and desktop versions.

Recommendations to others considering the product

Do not replace your internal tools until you are completely ready.

What business problems are you solving with the product? What benefits have you realized?

We are solving intercompany communication issues by using Slack. It's also keeping us out of our inboxes. Our inboxes are dangerous places if they aren't properly organized and right now they aren't!

Slack review by Hayley E. B.
Hayley E. B.
Validated Reviewer
Verified Current User
Review Source

"Slack organizes communication with coworkers and teams"

What do you like best?

The organization of communication is really helpful- you can have different channels for different groups, as well as individual messaging. This communication is also organized in a way that is simple and quick- it combines the simplicity of text messaging with the communication variety of email, and it does so on an easy-to-use platform.

What do you dislike?

Sometimes my notifications don't come through on my device. I'm not sure how or why, but sometimes others will receive notifications before I do which can leave me behind occasionally in conversations. Additionally, sometimes I feel like I receive notifications when I don't care to receive them (aka, when I've gone home for the day or am taking the day off). I've only been using the program for a couple weeks however- maybe there is a setting where I can adjust my notification settings.

What business problems are you solving with the product? What benefits have you realized?

We are solving the problem of email within the company. I have realized that Slack is like combining the speed and simplicity of text or messaging applications with the range of communication ability of an email. And it is all in an easy-to-use, easy-to-organize, appealing setting.

Slack review by Bhavesh M.
Bhavesh M.
Validated Reviewer
Verified Current User
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"The workplace chat system that we needed 10 years ago."

What do you like best?

Slack keeps everyone in the loop all the time. I love the flexibility for it to be used as a social chat platform or a comprehensive work messenger app. Above all, I appreciate the simple and intuitive UI of the whole app. It functions exactly as you'd expect and delights in a few places when you least expect. The growing number of integrations shows it'll be here for a long time.

What do you dislike?

Very little to dislike about Slack. I'd say if I had to search for something, it would be the way it handles being 'online' vs being 'away'. I find that if I don't turn my status to 'away', it sometimes stays online.

Another potential improvement would be a way to 'group' slack channels so the social and work ones can be separated.

Recommendations to others considering the product

It takes a couple weeks to build out the right channels and get used to Slack if you're coming from an email-heavy environment. If you're switching from Google Chat or Facebook messenger, you'll find that Slack handles integrations and features for tech companies really well. The ability to format code, integrate with Google drive, take polls etc... is what separates it from the competitors.

What business problems are you solving with the product? What benefits have you realized?

We've essentially eliminated email in our day to day. Slack is used to create mini groups to tackle action items after a meeting, takes care of daily and weekly updates across teams and the whole organization, and we syncing it with Trello to show updates and track progress on projects.

Even socially, the office has created a plethora of channels for groups of people with common interests.

Slack review by Shaliah Ruth M.
Shaliah Ruth M.
Validated Reviewer
Verified Current User
Review Source

"Slack Review"

What do you like best?

-Slack helps connect remote teams

-Synchronous Activity Drives Engagement

-The Opportunities for On boarding are Excellent

-Slack keeps an archived message repository

-You don’t need to be a programmer to figure it out, customize it, or get your team up and running. Slack is also a top choice for freelancers, who need to manage multiple projects and teams, who may not work with one another.

-Approachable Design - Clean lines, great use of color, and only showing options that you need right then make Slack easy for anyone to use.

What do you dislike?

-It distracts people too much from work, especially the notifications that cannot be turned off.

-When trying to verify effective communication to team members, it would be nice to have "read receipts" similar to iOS Messages.

-Every now and then Slack will throw a fit and disconnect randomly for no more than two minutes at a time. It's annoying, but it doesn't break the entire deal down considering it's short lived tantrum.

Recommendations to others considering the product

Slack is open toward modern web integrations - to automate everything into a Slack channel. There are tons of ways of reflecting project progress into your slack channels - which means you can most likely automatically keep everyone updated via your project management software.

What business problems are you solving with the product? What benefits have you realized?

Many of the features are fun and incredibly helpful, but not easily discoverable or innate. This is evidenced by the NEED for SlackBot and the initial user tutorial, but at least there's something there to help! I find it non-intuitive to attach a file to share with others.

Slack review by Jason G.
Jason G.
Validated Reviewer
Verified Current User
Review Source

"My Slack Review"

What do you like best?

Slack is an excellent online communication tool with a rich collection of settings and options. It's not your traditional work group chat tool, but there's nothing better for messaging and back-channel chat.

What do you dislike?

There is no calendar, task-management, or other collaboration features. Requires thoughtful use to be effective. It distracts people too much from work, especially the notifications that cannot be turned off. So you have this red thing telling you there is a new message which makes it very hard to continue working and be not looking at it right away.

Recommendations to others considering the product

Like what I said, Slack is an excellent private back channel. Great for nonessential communication and discussion. Wonderful, rich set of tools and options.

What business problems are you solving with the product? What benefits have you realized?

Having a searchable history of the entire team’s communication dramatically accelerates the process of getting up to speed. Excellent private back channel. Great for nonessential communication and discussion. Wonderful, rich set of tools and options.

Slack review by Ofir B.
Ofir B.
Validated Reviewer
Verified Current User
Review Source

"At first I was sceptic. "

What do you like best?

After using Slack for over a year now there are multiple features I love about this online tool.

Being able to start a thread and always go back to that specific thread without going lost in an endless stream of messages is priceless, on top of that, being able to search across multiple channels is crucial.

What do you dislike?

I was going to say I hate the fact that you can't comment on a photo in a thread - but they recently fixed it, so other than that I don't really dislike anything about it but I think they could do a better job with their notification settings. perhaps predicting the likelihood of a user to interact with a specific channel?

What business problems are you solving with the product? What benefits have you realized?

Team communication in threads is awesome, collaboration on projects and especially private project you do not wish to share with the entire team, polls and generally speaking sharing knowledge across the org.

Still haven't explored many integration possibilities and bots for Slack - but I will get to that in the future.

Slack review by Bakhtawar A.
Bakhtawar A.
Validated Reviewer
Verified Current User
Review Source

"The Best Cloud Based Project Management Software!"

What do you like best?

Slack is very easy to use. Best thing about this is that this software is cloud based and isn’t even that expensive. The price of $6.67/user/month is quite low for a software which gives you so many benefits. Slack can be accessed through your internet browser on your laptop or via the mobile application on your phone. Every team or project has its own unique Slack ID or address which is again something quite different.

What do you dislike?

I don’t have any major problems with this software. I think If something needs to be improved is the mobile application. Other than this, no issues.

Recommendations to others considering the product

Yes, I will recommend this software as this will only bring peace to your life. Files can be shared instantly, polls can be arranged, opinions can be asked and all advices are heard. Just a few benefits named to get this software

What business problems are you solving with the product? What benefits have you realized?

Having a large team means a lot of collaboration and teamwork required. This is where Slack comes in. Slack has almost replaced emails in my company. Separate groups are made for different teams / projects. Everyone can discuss their problems or share their progress regarding their project making life easier for managers like me. In this way I am kept in the loop of all conversations among my team. In emails, a lot of information was lost but essential information can be shared directly with me by only tagging me (by @) so it can come to my attention.

Slack review by Christine M.
Christine M.
Validated Reviewer
Verified Current User
Review Source

"Slack user review"

What do you like best?

I like best the Team interaction feature, as we can all collaborate on a single chat per team, whether it is a team, group, or one-on-one chat conversation. We get to talk anything we need to discuss and add reactions like emojis that has a number of variety.

What do you dislike?

So far, there is nothing that I didn't like about Slack. Everything seems to work well and are very useful, so all good.

Recommendations to others considering the product

Slack is an excellent online communication tool with a rich collection of settings and options. It has a variety of emojis which you will surely love when you are in a communication platform. It's not a soup-to-nuts collaboration tool, but there's nothing better for messaging and back-channel chat. Excellent! Very great for communication and discussion. Wonderful, rich set of tools and options. You can also set your status with an emoticon. Discuss past and new things with your Team. Set reminders for any meeting to yourself or to your teammates.

What business problems are you solving with the product? What benefits have you realized?

Team communication, task clarifications, reminders, etc. Benefits? It is the great communication in every chat channel or groups.

Slack review by Heather S.
Heather S.
Validated Reviewer
Verified Current User
Review Source

"The BEST Chat Tool EVER"

What do you like best?

I love that slack is easy to use and very intuitive. Everything about the notifications can be customized, from keyword mentions to usernames. Channels can be created in seconds, as well as private conversations between multiple users. Everything is in alphabetical order, threads can be created under any message ... it combines the best features of forums and live chats alike. Forget your password? They'll email you a magic link so you can login with ONE CLICK. How amazing is that!?

What do you dislike?

I dislike that all color schemes are not customizable. The ones available are quite boring. The system itself has malfunctioned a handful of times, but was only down for a few minutes at most. I'll take a few minutes of outage for a platform as gorgeous and easy to use as this one.

Recommendations to others considering the product

This product is very useful, reliable, and intuitive. There is not a better chat program out there. I've used chat programs like skype for business (which is utterly confusing with a disgusting user interface) and nothing compares to the easy and clarity of Slack.

What business problems are you solving with the product? What benefits have you realized?

My company can create channels between multiple users across MULTIPLE COMPANIES! It is so much easier to communicate with colleagues at other organizations at the touch of a button without having to deal with annoying mass emails or texts.

Slack review by Cristian F.
Cristian F.
Validated Reviewer
Verified Current User
Review Source

"A must tool for every company"

What do you like best?

The easy of use of this program is one of its most beneficial aspects. Furthermore, you can keep things really tidy with no effort at all, and it also let you incorporate applications to your workspace in the application to make things even easier adding new funcionalities that will save a lot of time.

What do you dislike?

The worst part of the software is that the free version is limited to a number of messages, so you can lose relevant information if that is your only way of communicating inside your company. The prices are ok, but maybe it would be too much for some small/start up companys.

Recommendations to others considering the product

It may seem like another communicative tool, but give a try and you will not want to use another similar tool once you have discoverd all its benefits and all the things this application can do for you in time record with great quality.

What business problems are you solving with the product? What benefits have you realized?

All kinds of problems related with communication and team management since it allow integration with another tools like Trello in order to make all the things in one place. Thanks to this, this application has become in a time saver for all the users of the company.

Slack review by Chance M.
Chance M.
Validated Reviewer
Verified Current User
Review Source

"Slack for Production"

What do you like best?

Slack is a multi-platform chat program that allows me to open up channels for every different project I'm woking on. It also allows for sub-conversations within a channel and integration with other products such as file storage.

What do you dislike?

Having a different user account for each company is a little strange. Every time I change devices I have to sign into slack several times as I am a part of several organizations and teams. Understanding the links with file sharing can be a little cumbersome if everyone in the channel doesn't have the appropriate access to the file share.

Recommendations to others considering the product

Slack works great right out of the box, however, if you want to utilize most of the advanced user and moderation features, your going to want to take some time to go through them all. There are a lot of options. Also, if you plan to use a file storage system, everyone in the conversation needs to have access to the files you are sharing. I would also highly recommend learning the tags you are going to use frequently. The tags can do a lot if you know the commands.

What business problems are you solving with the product? What benefits have you realized?

Every week is a new production. Sometimes I have the same people and sometimes I have a brand new crew. Slack give me a place to communicate with everyone no matter what device they are using. We can keep all the conversations related to each project segregated along with any documents related to them.

Slack review by Chris T.
Chris T.
Validated Reviewer
Verified Current User
Review Source

"SLACK is a great collaboration and team management application"

What do you like best?

I love the ability to receive notifications when items are posted that are of interest to me. The application is very flexible and also allows me to receive desktop notifications as well as notification on my mobile device through the mobile app. I like that I can multiple Slack channels that allow me to organize topics by team and applications. I also like that you can send direct messages to other users in Slack as needed which reduces clutter in the user interface. The ability to add attachments to share is a really nice feature as well. This could include screen shots or other documents.

What do you dislike?

One of the areas I would like to see improved is the ability to connect new users. Unless you remember the channel you were invited to you may not be able to sign up/register. Older messages may not be available when searching if your workspace has over 10,000 messages. This could be problematic the longer you use the product and need access to history.

Recommendations to others considering the product

If you need other alternatives you could use google docs to share information.

What business problems are you solving with the product? What benefits have you realized?

Slack has allowed us to reduce and consolidate various listservs as well as communicate effectively across devices and organization regardless of location.

Slack review by Eric P.
Eric P.
Validated Reviewer
Verified Current User
Review Source

"Great chat tool for agency work"

What do you like best?

Of all the chat solutions I've used over the years, I find that Slack provides the most freedom while also being one of the most user friendly.

What do you dislike?

A small thing, but direct message channels will disappear if you 1) have more than 10 and 2) have no recent chats. The solution I found was to star my coworkers so they were all always present.

Recommendations to others considering the product

One of my favorite (albeit small) features of Slack compared to other platforms (like Google Chat) is the ability to build subgroups. Most chat platforms will give you the ability to tag everyone on a channel, but with Slack, I can tag our entire marketing team at once (e.g. @mktg) instead of tagging the team members individually. This really helps when you've got lots of diverse roles on a particular channel and tagging "@channel" would send alerts to people who don't need it.

What business problems are you solving with the product? What benefits have you realized?

We use Slack in our agency, and it's made a big difference since the old days of email and gmail chat. We have better records of our communications together, organized by client, and use integrations to plug more data in as well.

Slack review by Elspeth W.
Elspeth W.
Validated Reviewer
Verified Current User
Review Source

"Easy to Use, efficient"

What do you like best?

Slack is great for instant messaging, between groups and individuals. One can easily share files with colleagues and even do voice and video chats. I love how dynamic and easy to use Slack is. The vioce and video call are very easy to use and allow for ease of conversation.

What do you dislike?

It can be glitchy. On occasion, slack will close without a notification, and I will miss messages as a result. This is frusturating, but does not happen too frequently. I always make sure to double check that slack is open, especially when working remotely so I do not miss any important messages, If a message is left unawswere for long enough I will receive a reminder e-mail which is a great help.

Recommendations to others considering the product

Slack is a great tool, that allows for organized workplace conversations. If you need to chat with an individual, a small group, or the entire team it can be done efficiently and effectively through Slack. Share files, make voice and video calls, Slack allows users to do it all.

What business problems are you solving with the product? What benefits have you realized?

It is easy to keep in contact with all team members whether they are in the office or working remotely. It is easy to organize conversations in different channels and keep conversations focused with threads. Slack allows me to have evrything in one place. If for some reason I am not sure where informaiton might be I can easily search Slack to find the information, and conversation, I need.

Slack review by Marshall B.
Marshall B.
Validated Reviewer
Verified Current User
Review Source

"Easy Communication Method"

What do you like best?

I like the ability to integrate the Slack platform into your computer so you get real time updates on the desktop screen. This allows me to run the program in the background and work until someone needs to contact me.

What do you dislike?

Sometimes upon start up the Slack software will bog the computer, but once it is open and running there aren't any issues.

Recommendations to others considering the product

Reminiscent of the MSN/AOL/Yahoo Messenger days, this allows your company to implement a communication platform and create different "rooms" for different users, as well as communicate directly with other users as you discuss/collaborate in real time, plus you can send files/documents through Slack to other colleagues instead of using email which can lag at times.

What business problems are you solving with the product? What benefits have you realized?

My colleagues and I use this platform while in the office to communicate without having to get up from our desk or call each other. Since we are in a smaller office, we are able to communicate effectively while working elsewhere, on phone calls, or also even while collaborating on a document.

Slack review by Joshua H.
Joshua H.
Validated Reviewer
Verified Current User
Review Source

"A Great Chat Client for All "

What do you like best?

Slack has features that make it easy to share files, code, or your screen effortlessly.

What do you dislike?

Nothing. Slack is easy to use and intuitive, and also comes packed with features.

Recommendations to others considering the product

If you're looking for a chat client that works for designers, developers, managers, and everyone in between, Slack should be your goto chat client. You can star and pin items so you can find things that are important to you or others later on without having to search. But if you need to search, you can easily find conversations or group chats related to your keywords without having to switch to a different screen. Slack also does calls and screen sharing with a "whiteboard"/drawing ability to point to, circle, and freehand draw right on your screen in real time, for everyone on the call to see. Overall, I'd recommend Slack to anyone who is frustrated or just not happy with other programs like Skype or Hangouts because Slack just works. Slack is easy to setup, easy to invite others to your company slack channels, and using it feels fun, not like a tool or typical software because you can add your own emojis to the stock list included with Slack out of the box.

What business problems are you solving with the product? What benefits have you realized?

We don't use email unless we need to communicate with a client that doesn't have slack, and we typically have fewer calls/screenshares because we can share code snippets directly in the chat.

Slack review by Rebecca G.
Rebecca G.
Validated Reviewer
Verified Current User
Review Source

"Way to communicate and and share information!"

What do you like best?

I like that it feels like instant messaging and is a very clean layout! I can easily share pictures and talk to people through this app. The sidebar is very easy to navigate and I feel comfortable using the app. I also like the easy to use mobile app as well. This makes submitting pictures much easier. You can also use this app as a way to communicate to yourself, like a private to-do list! The tagging aspect is also really cool that you can get a notification not only when somebody shares something in the channel, but also when you specifically get tagged in a post! I always get notifications for that.

What do you dislike?

I do not always get notifications that there is a new message on the slack channel that I am subscribed to. There are so many features that I do know about, so maybe more information on the different features would be helpful.

Recommendations to others considering the product

Definitely use it! Make sure you explore the app so you know all that it has to offer. Use the slackbot when you need help. For my company, the slackbot will tell me the meaning of acronyms.

What business problems are you solving with the product? What benefits have you realized?

I am able to communicate with other teachers about lesson ideas, student struggles, and meeting information. It avoids having to have so many in person meetings, which takes up time. We can have a videochat and talk on slack at the same time and share information.

Slack review by Marcus W.
Marcus W.
Validated Reviewer
Verified Current User
Review Source

"Useful repository of information"

What do you like best?

Since implementing Slack within our organization, we have eliminated likely 99% of all internal emails.

I like the extensions and add-ons. We trigger webhooks from our internal applications when things go wrong so we are instantly notified on slack.

The ability to add in people from outside the organization for single channel purposes is very useful, as well as the shared channel option. These are great for working with our customers, so we can have a shared channel.

Slackbot is useful for setting up reminders. and love that there is a "search" for emojis. wish they had it on iphone.

Search functionality is important as alot of information can get buried.

What do you dislike?

The search UX is terrible. the side panel to do the search is such a pain, wish they would implement a stronger UX experience.

What business problems are you solving with the product? What benefits have you realized?

Communication with customers is better with single channel guests and shared channels.

Internal communications are more conversational. Can publicize conversations which make it easier. Not as chunky as an email.

Slack review by Laura G.
Laura G.
Validated Reviewer
Verified Current User
Review Source

"great way to comunicate with others at work"

What do you like best?

Slack it's a very great communication enviroment and provides the possibility of create different channels to discuss diferent topics. It also let you create private channels or send private messages to users. I find it very useful. It also incorporates giphy and it's a plus to comunicate informaly with your colleges. It also provide integration with development tools like git and jenkins, I find it very useful when you are submiting code.

What do you dislike?

Despite Slack has a free version, I think it's a expensive tool for what it offers. The free version has a very strick limit of space.

Recommendations to others considering the product

Slack will make your life easier because it let you stay organized and you can communicate with all the people you invite, no matter if it's the same company or not.

What business problems are you solving with the product? What benefits have you realized?

We ara a very large group of people working in different parts of our country and we use Slack to keep in track of our work, comunicate the problems or news about our project. It's a great communication tool.

Slack review by Les D.
Les D.
Validated Reviewer
Verified Current User
Review Source

"Best collaboration tool we have ever used"

What do you like best?

We are a distributed team - and we utilize Slack far more than any other tool in our organization. It's ease of use, and powerful features make working remotely extremely easy and seamless. From phone to desktop - Slack keeps us connected. With plugins/plugins we are able to receive notifications from other tools and solutions we use - including our own software.

What do you dislike?

There really isn't anything to dislike about this solution. The only thing that I would ask for is to be able to customize notification sounds by channel. This is nit-picky and in no way hurts the overall use of the program.

Recommendations to others considering the product

Be sure to customize slack with their apps - it brings Slack to a whole new level. Integration of Google Docs is also a must.

What business problems are you solving with the product? What benefits have you realized?

With our entire organization in different locations - this piece of software allows us to communicate easily and quickly. No more inboxes full of emails with simple questions from co-workers, and no more meetings.

Slack review by Dina K.
Dina K.
Validated Reviewer
Verified Current User
Review Source

"Convenient collaboration tool to stay in contact with your team"

What do you like best?

I like the ability to join the existing channels( participating in team conversations and have private chats), as well as easily set up your own channel ( which I did for my newly formed agency)

I like that I can setup "Sleep"status to snooz the notifications, and at the same time, in the working time be able to be on top of all conversations I am participating.

I am using Slack daily to stay in touch with my team, that works remotely.

And another benefit is that, being a member of other channels, I am always up to date about all the events and updates in our local tech community - I a receiving enough info that I don't need to look for it in different sources. Everybody is on Slack

What do you dislike?

Some little details, as, for example, the necessity to add my photo and profile description to every new channel I join,

Or, the channel directory- after using Slack almost for a year I still make a lot of clicks around the app to find where it is.

I only have to use another software ( Skype ) to make conference calls with my team ( using a screenshare function for all the participants)

Also, all the additional options, like creating polls and serveys, planning, calendar, etc- all these where out of my attention before I filled this survey

Recommendations to others considering the product

USe Slack for your own team, or just to become a part of a community in your industry.

What business problems are you solving with the product? What benefits have you realized?

I am organizing the conversation within my team- chatting, exchanging files, sharing info with all the team when needed, and controlling the remote work being always there.

Slack review by Clair T.
Clair T.
Validated Reviewer
Verified Current User
Review Source

"Great office chat system "

What do you like best?

I have only used slack for about a year now and it is amazing. It is a great tool to quickly communicate with your team. The most useful part is the ability to create numerous channels that are categorized, making it significantly easier to find the relevant material discussed based on the topics.

What do you dislike?

I have had very few problems with slack; however, I have the app on my computer as well as my phone. I wish the app would send you notifications to your phone if it registers you are away from the desktop. I have missed notification before because it didn’t send to my phone and I wasn’t able to be on my computer for a day or more.

What business problems are you solving with the product? What benefits have you realized?

Ease of communication and tracking of important topics would be the biggest obstacle solved through this program. The search conversations feature also make life significantly easier when revisiting conversations from months prior.

Slack review by Tiffany M.
Tiffany M.
Validated Reviewer
Verified Current User
Review Source

"Useful for medium to large teams"

What do you like best?

Being able to discuss different projects and keeping the environment professional is really important. Discussion can get lost very easily in Whatsapp, which we used to use. I also like how you can pin certain posts to ensure that they do not get lost, and how you can react to others' posts like you could on Facebook Messenger, which also keeps the environment more student-friendly. The newer feature which allows threads is also good as it ensures that discussions are compartmentalised and they do not get lost.

What do you dislike?

If channels are private, there is a lack of transparency between projects. Slack is really useful when you have 10+ people, any less than that, there is not much of a use.

Recommendations to others considering the product

Do try to backup important conversations if you want to keep using it for free. As we are a student organisation, we do not have the funds to upgrade.

What business problems are you solving with the product? What benefits have you realized?

Being able to standardise internal communications platform to ensure that there is a clear line between professional and personal space. This is especially important when interacting with student volunteers within our organisation to ensure that we can build a relationship with them through other meand such as Whatsapp.

Slack review by Krista B.
Krista B.
Validated Reviewer
Review Source

"Organization in the work place"

What do you like best?

Where to start... I have tried and used many apps for organizing the work in the office. Slack lets you have on going conversations about topics, such as art, clients, calendar... whatever your needs are. You can start new topics at any time and have as many as you need. You can upload files to share, anyone in your workspace can access them at anytime. You can have it on your desktop or your phone which makes it ideal for employees or owners that are out of the office to stay up to date with what is going on, all they have to do is log in to see and share files with the entire staff.

What do you dislike?

There is nothing I would say I dislike about the program. Its easy and efficient to use and understand.

Recommendations to others considering the product

If you have a small business or absent tee owners and you need a program to keep everyone on track and abreast in what is happing with current projects this is the program for you.

What business problems are you solving with the product? What benefits have you realized?

Interoffice communication on projects. This saves time and everyone knows when you save time in a business you save money. With out the state owners this has solved lots of time spent on the phone explaining what is going on day to day with the business. Time that is spent on clients and orders.

Slack review by Sean L.
Sean L.
Validated Reviewer
Review Source

"Used at all times during work - and on mobile after. "

What do you like best?

As a classic millennial, I love an app that is mobile and that is easy to use on mobile. Obviously, for work purposes, I use this all day long on MacBook Pro, but after hours I'm still connected (if need be) to a mobile app. File transfers are easy and can be pulled at later times. Direct messages are simple and group chat setting are VERY easy to follow. Not always the case on other apps. I also love the apps that can be added within this app, for example using Giphy within the chat.

What do you dislike?

I find it a bit easier now that I know what I'm looking for, however with whatever level of service you might be on you could hit a storage limit and then you'll need to upgrade or go back and delete your files. However, they don't make it super obvious where to go and delete things, especially the older things. So out of frustration, and I can promise they take advantage of this, you're likely to pay to upgrade. Even when you do find out how to delete things, it would be nice to just click multiple things and delete at one time and move on.

Recommendations to others considering the product

I would recommend making it a bit easier to delete older files maybe at one time. I understand why you make it harder to find them, i suppose, but at the very least they could be easy to delete once you get there.

What business problems are you solving with the product? What benefits have you realized?

We're a remote company but we do have one office that we use when needed. Not everyone is always at the office at the same time so this has made it simple for everyone to communicate easily and efficiently. And send files as mentioned. And as mentioned, gifs. :)

Slack review by Erin M.
Erin M.
Validated Reviewer
Review Source

"Slack is Invaluable for Small Teams"

What do you like best?

I love using Slack. It is my collaboration software of choice. It is intuitive with all the group functionality features I've come to expect in team communication tools. You are able to set up various integrations that allow you to monitor your business more closely and there are a plethora of pre-built bots that offer some really unique offerings like daily reports or birthday reminders.

What do you dislike?

There is not much that I dislike about Slack. When we were using it in my company, the screen-sharing functionality on calls was very limited, but they have sense worked on building those features out to improve the customer experience.

Recommendations to others considering the product

I prefer Slack over similar applications like Microsoft Teams or Hipchat

What business problems are you solving with the product? What benefits have you realized?

We used Slack for internal communication. Our company is completely remote, so we need to stay in contact as much as possible. Slack made it very easy to communicate with one another and to keep up to date on projects/issues/etc.

Slack review by Yuvraj G.
Yuvraj G.
Validated Reviewer
Verified Current User
Review Source

"Slack - The feature rich IM for work"

What do you like best?

Slack is an amazing collaboration tool which could replace Email in the future. Using slack you can stay connected with your colleagues in the organization and removes the hassle of scrolling through the various mail for communicating. The bots are important as they help users customize Slack and send alerts directly to slack channels. It is a great project management tool and you can use it from within the slack. You can also automate reminders, integrate Slack with other applications and you can create collaborated posts, polls and tasks for better informal communciation.

What do you dislike?

The interface could be a bit more colourful and could provide detailed instructions on how to create Slack Bots which users without technical experience can also use. Slack can also be distracting and annoying if you are part of too many channels and the channels do not post relevant information. It is built for shallow communciations and for communicating ideas within a large group of people may be disorganized.

Recommendations to others considering the product

Slack will make your lives easier by collaborating with multiple users disbursed across different geographical locations.

What business problems are you solving with the product? What benefits have you realized?

Business Problem

Replacing the over-usage of Email.

Using slack you can stay connected with your colleagues in the organization and removes the hassle of scrolling through the various mail for communicating.

Slack review by Steven P.
Steven P.
Validated Reviewer
Verified Current User
Review Source

"Slack helps makes things much more organized"

What do you like best?

I like Slack’s mobile application that works on both my iPhone and my Android. When I’m using Slack in the office on my desktop computer, I use Slack’s internet page. With all of the different options Slack provides users to access the platform, it is convenient and accessible from anywhere.

I also like that Slack offers many things that similar programs don’t offer - including enhanced security measures - while being free of charge at all levels. To have such a professional and reliable program be free is a huge reason why I’m an advocate of Slack.

What do you dislike?

A downfall of Slack is that when you’re using it through it’s website on a desktop computer, you lose many of the programs best features. This includes the notification feature. When using Slack on a desktop computer or laptop, since there is no way to download Slack, even if you’re logged in to Slack’s website, you don’t receive notifications for new messages or activity on your channels. The only way you can currently receive notifications is if you have Slack’s mobile application downloaded on a device.

Recommendations to others considering the product

I recommend Slack for any company no matter how big or small. Slack makes it easy to stay organized and in touch with coworkers and employees. I recommend using channels to communicate regarding different topics or with individual teams to help keep conversations organized.

What business problems are you solving with the product? What benefits have you realized?

Slack allows you to not only communicate with others - which is a convenient way to communicate and share documents with others at work - but it also allows you to do things for yourself like set reminders and make to do lists. You can set alarms with reminders for yourself on Slacks mobile application and receive notifications directly from Slack. This is a benefit because Slack does so many different things - set reminders, make to-do lists, chat, share documents and photos, make face and voice calls - all from one application. No more switching between applications to do different things. Slack does it all which saves so much time.

Slack review by Alex G.
Alex G.
Validated Reviewer
Verified Current User
Review Source

"An awesome communication tool"

What do you like best?

Slack has a beautiful interface. It's so easy to use and has a lot of features (some of them are paid) to add. This applications is so nice for small and big team because you can create private (requires invitation from channel owner), public channels and direct messages.

What do you dislike?

I do not see any con on Slack because it accomplishes all the features that we need. It will be nice if Slack implements a customization for the skin application. It will be nice if works like Firefox (where users can create their own skins).

Recommendations to others considering the product

It's so nice for small and big team because you can create channels per teams and also some kind of channels for X roles. It will help to give a quick response to another member of your team and with a funny mod adding some common or customized emojis. It also have a lot of already deployed plugins to install which allows you to have more control, for example on Bitbucket, and a better organized team. In fact its a really interesting application because it can be used on everywhere .

What business problems are you solving with the product? What benefits have you realized?

We are using slack in order to solve the corporate issues with Hangouts history. Due company policies we are not able to store the Hangouts history and we are using Slack because its also easy to use and its able to store a lot of messages, images, documents and whatever we need.

Slack review by Carles E.
Carles E.
Validated Reviewer
Verified Current User
Review Source

"Slack, connecting your team"

What do you like best?

It is very intuitive and easy to use

It allows to create channels to have all the information organized

He has been able to change the communications in my team and gather everything in one place. This is incredible to not lose any information.

What do you dislike?

You can not give access to only certain channels to different members of a team.

You do not have the option to work offline and synchronize later.

What business problems are you solving with the product? What benefits have you realized?

Work with a team that is not in the same location or for teams that have tasks they do not perform at the same time because everything is saved and can be easily searched later.

Also connect your different teams together is doable with Slack, meanwhile your develop team have all the tools to communicate and work together.

Allows you to have all the conversations about a topic gathered, allows integrations with all the tools that we use, such as: drive, dropbox, twtiter.

Slack review by Joanne P.
Joanne P.
Validated Reviewer
Verified Current User
Review Source

"Wonderful Tool"

What do you like best?

I like the fact that Slack not only allows you to share documents via the internet but also that you can communicate with people directly through the website or Slack’s mobile application - which works on all devices (Apple, Android).

Another Slack feature that is a main reason I use this at work is the fact that you can use channels to share documents with only those people who subscribe to the specific channels. This means that only those people who need to see a document or series of documents can view them. I can make as many channels as I need and upload any number of documents to those channels. Each time I upload something to a channel, those people who follow that channel will receive a notification and can then view the upload. It is very convenient.

What do you dislike?

I dislike some things about the notification feature of Slack. If you follow a channel and use the Slack mobile application, you will receive a notification each time there is activity on the channel. This cannot be turned off for specific channels or features. For example, I can turn off mobile notifications in general for the application and then I won’t receive any Slack notifications. I wish I could choose which channels in which I follow that I can receive nofications for - even further, I would like to pick which kinds of activity I receive notifications for. This would make Slack even more convenient.

Recommendations to others considering the product

I am always recommending Slack and have made it something my work team uses on a regular basis. I recommend using Slack whenever you have a project with a specific team of people working on it. Make a channel for your project and have you team follow the channel then use it to share important, project related files. Also use the channel to communicate in regards to the project.

What business problems are you solving with the product? What benefits have you realized?

Slack makes it easy to share documents - especially those large documents that are too big to be sent via email. It is immediate and doesn’t take up space on my computer or storage in my email. Slack makes sharing of files immediate. It also makes it easy to keep files that are for a specific project together. We can simply make a channel for a specific project and upload anything that we need for that project to its channel. This has been a huge organizational help for my team and makes things much easier to locate.

Slack review by Claudia L.
Claudia L.
Validated Reviewer
Verified Current User
Review Source

"Slack - great tool for quick communications at work"

What do you like best?

I like that you are able to create different channels. When working on projects, we can create new slack channels that will house all conversation about that project and is an easier reference point than an Outlook folder or a OneNote.

What do you dislike?

I dislike the max capacity of the messages and I think it would be beneficial if Slack added an archive option. Rather than automatically deleting messages once the maximum is realized, it should notify you and let you select important messages to be archived.

Recommendations to others considering the product

Definitely implement slack!! It's a much better internal and external messaging tool than Skype for business or any others on the market. Both the desktop and mobile versions work incredibly well!

What business problems are you solving with the product? What benefits have you realized?

We are solving communication issues within our team. Rather than always coordinating by phone or email, we can do so via slack at a much faster pace. The best part is that the mobile app is synced directly with the desktop app so we can take it with us on the go and continue the conversation easily and efficiently.

Slack review by Cristol O.
Cristol O.
Validated Reviewer
Verified Current User
Review Source

"Craft and Collaboration across our Global Creative Agency"

What do you like best?

Slack transformed our communications both creatively and cross-functionally. From day one, Slack yanked our team out of an exhaustive round robin of email and into a dynamic digital depot filled with clear channels of communication and virtual conversation.

What do you dislike?

I would be making up a dislike, but in the spirit of reviews -- it would be helpful if the Google Doc notifications came in through the individual Slack channels (versus aggregated into a single Google Drive, App folder).

Recommendations to others considering the product

Slack is intuitive, easy-to-use and adds a humanistic element to digital communications. Our team belongs to dozens of Slack channels for both internal agency communications and external campaigns and creative work for our clients. Without Slack our agency would not be the efficient, global creative agency we are today.

What business problems are you solving with the product? What benefits have you realized?

Creatives need to speak freely, share openly and communicate real-time -- especially when collaborating across the globe. Slack makes our Creative Process more efficient, reducing review cycles and speeding time to completion of our creative assets. Plus our famous GIPHY WARS provide a humorous and human boost to the team. Happy employees are more creative and creative is our currency.

Slack review by Clara C.
Clara C.
Validated Reviewer
Verified Current User
Review Source

"Useful tool for team-work"

What do you like best?

Slack is a very useful tool if you work with a small team of people who work on the same projects and you need to coordinate yourselves. You can create different groups of people or different topics with the same team. It's a great way to be very organised. I also like that you can attach any kind of document there, such as pdf or .pages.

What do you dislike?

The truth is I like almost everything about Slack. I think it's a very useful platform for teams. I have nothing bad to say about it.

Recommendations to others considering the product

I'd tell you to try it. It's free and it's worth it. We think it's a great tool if you are a team and you need to share information or send documents in just one place.

What business problems are you solving with the product? What benefits have you realized?

It helps us be very organised and coordinate our team in the different projects we're working on. You can also create chats just with yourself so you can send yourself websites or documents you'd like to review later.

Slack review by Nicholas M.
Nicholas M.
Validated Reviewer
Verified Current User
Review Source

"Great Features! Great Experience!"

What do you like best?

The best part about slack is that it allows you to add additional features and emojis to your workplace allowing for customized experience within slack. The addition of custom addins that slack provides allows us to easily integrate other products we use into slack and ease communication for the team. Slack also allows you to have custom emojis which are greatly appreciated as it allows jokes and commentary to be tailored towards the company more.

What do you dislike?

I dislike how sometimes downloading things sent by other people via slack can be confusing and cause random files to appear on the computer. Sometimes when downloading a document I will forget I did it and rather than Slack telling us it was downloaded they just download it again.

Recommendations to others considering the product

I would strongly recommend slack if your company is a smaller organization that moves quickly and likes the faster pace work environment. I would also recommend slack if your company uses other places of work such as JIRA as there are plenty of plugins that allow for work within those places to be easily integrated within slack's workflow. Reaching out to co-workers about the work has never been easier!

What business problems are you solving with the product? What benefits have you realized?

The business problem of constant communication, requirements changing and the need for communication faster than email is solved through slacks group and direct messaging. Along with faster communication, slack also allows us to have integration between messages with other products used day to day such as JIRA and other products.

Slack review by Dyan T.
Dyan T.
Validated Reviewer
Verified Current User
Review Source

"The Best Cloud-based communication Tool"

What do you like best?

The fact that it's easy to use, It's also user friendly for first timers. Share your Files and make a new channel for your needs. May it be for the whole Team or certain people you often chat with regarding work related stuff. Plus there is a mobile version! A call conference feature that enables you and co-workers communicate better. So what else do you need? it's all in here!

What do you dislike?

For the Free account, there is NO call option. I think this will help the Free users communicate better.

Recommendations to others considering the product

If you work with a team at work this is the best one to use. Setup is so easy and when you start using this, you'll never try other tool. Plus the fact that this has a mobile version as well. When you want to keep track of messages outside office it's possible with slack!

What business problems are you solving with the product? What benefits have you realized?

Sharing files in an instant, this helps each and everyone of use make sure the other person receives the file real time! Also the call conference feature we often use for team collaboration and quick meetings.

Slack review by Akshat P.
Akshat P.
Validated Reviewer
Verified Current User
Review Source

"Good one and works best as per your needs and requirements."

What do you like best?

The best thing about this is the dashboard which is clean and really good if you are just a startup.

You can handle your team and ofcourse your customers will never feel like being ignored. So slack is best if you know what are things you could do.

I forgot to tell that the support team is as dedicated as they look. So go ahead with all your requirements and you will get fulfilled.

What do you dislike?

Nothing is there to be disliked so just a positive response from my side.

I will just suggest to provide few more things at this price. The best things and the best price.

Recommendations to others considering the product

I will recommend it to fullest to every start up as well to those who really need a software for customer support. So go ahead and take a look to use it.

What business problems are you solving with the product? What benefits have you realized?

Here at my company we use this for our customers to support and to answer their questions.

We value our customers so do the slack. Slack is best thing for my company and team. So from my side take my words and go ahead to use this product.

Slack review by Lauren N.
Lauren N.
Validated Reviewer
Verified Current User
Review Source

"Communication & Messaging App with Ease"

What do you like best?

I love that all of my communication with my boss and team can be in one place. If I need to turn off notifications or check something specific, Slack can do all of that. Unlike email, important things don't get lost amidst junk mail and personal mail.

What do you dislike?

If there is a lot happening at once, and people want to carry different conversation on at the same time, there is not a way that I have found to keep them separate. There is only one channel per group, whereas sometimes we need multiple channels to discuss different things. Ex: I need conversations happening about payroll, maintenance, and health insurance all at the same time, but nicely separated. I can't do that well in Slack.

Recommendations to others considering the product

It's a solid communication app, but it still could use a few specific improvements such as different threads for the same channel.

What business problems are you solving with the product? What benefits have you realized?

Ease of communication throughout our team. We can see everyone who has seen a message, so you are without excuse if you've seen it! This is similar to Facebook Messenger but more professional. This is incredibly helpful with accountability.

Slack review by Nicole W.
Nicole W.
Validated Reviewer
Verified Current User
Review Source

"OK for smaller organizations, might be a disaster for larger organizations"

What do you like best?

At its best, I liked how easy it was to talk to members not immediately accessible. It was quick, relatively intuitive, and had some fun features, like GIF integration.

What do you dislike?

At my smallest and largest organization, it was meant to be a tool to make communication easier. However, when I was working in a team of <20, it proved unnecessary since you could literally ask someone down the hall, which would be quicker than waiting for them to respond to a message. When I was working in a team of 500+, it was near impossible to implement as a useful communication app. This may be more of a culture attribute, however. It truly depends on how executive managers utilize it and show by example.

Recommendations to others considering the product

If it is introduced early on and made a mandatory part of office culture, it works great. My current agency tried to differentiate this from email as a way to communicate short messages not necessitating urgency. It unfortunately doesn't work in this way at my current workplace, but has in smaller workplaces with more unified teams.

What business problems are you solving with the product? What benefits have you realized?

It helps make communication more streamlined with less interruptions if employees use it for this purpose. However, I have rarely been in a workplace where the majority used it, instead creating cultural disconnect.

Slack review by Karen Q.
Karen Q.
Validated Reviewer
Verified Current User
Review Source

"Great for Collaboration"

What do you like best?

Slack combines a extremely user-friendly messaging interface with effective collaboration amongst the team. It is easy to create new private/public channels for different initiatives at the company. Due to the size of the place I work at, it is hard to get everyone together in one room. Slack enables us to get rid of emails and provide us with real-time feedback from all around the company.

What do you dislike?

Although it is for organizational sake, we have admins that control whether a channel is public or private. This results in users creating private channels even though they want to make it public and then users have to be invited in. Employees could potential miss an important channel if they weren't informed and/or if the creator of the channel was unaware of who needed to be in it.

What business problems are you solving with the product? What benefits have you realized?

One of the main benefits we've seen from Slack is creating a channel for especially large projects that touches a lot of different people in the company. The project manager can easily add everyone on the project into the channel and highlights the responsibilities expected from each member. This reduces the amount of emails going back and forth, provide real-time feedback, as well as hold people accountable for their part of the project.

Slack review by Patrice F.
Patrice F.
Validated Reviewer
Verified Current User
Review Source

"Good chat system"

What do you like best?

I like that you can search through chats to identify previous history, I like the display, which is very user friendly, and also like that you can receive email notifications of new slacks when you are not actively logged in. The chat users are easily identifiable, which is very helpful with larger slacks. The help buttons are also There is also a slack app downloadable for desktops (I don't use it, but know it's available). There are also browser add-ons, which make use of the software much more convenient than logging into the website each time you need ot use it.

What do you dislike?

Server issues, while not common, have impacted my use of the software. I cannot identify any other issues.

What business problems are you solving with the product? What benefits have you realized?

Quick and immediate access to team members to ask questions or have discussions without the need for constant face-to-face meetings is the best benefit. It is also much quicker than sending emails, which tend to get lost in the shuffle or take a much longer time to response. While I don't think slack is the best mode of communication for every purpose, it does make getting quick responses a lot easier.

Slack review by Daniela T.
Daniela T.
Validated Reviewer
Verified Current User
Review Source

"Great tool for work "

What do you like best?

I like the ability to stay up to date on internal conversations by subscribing to different channels. It keeps me in the know in real time, instead of waiting for a meeting to get updates. On a related note, it also declutters my email inbox, and makes meetings less about updates and more about being productive with our team's time. It's also great for our workplace culture, because I can join groups based on my interests and connect with colleagues on topics that matter to me.

It has a lot of functionalities. There's a lot of things I like about slack:

1) Ability to create private and public channel for security purposes

2) Create channels without any limitations and allow certain people to join it

I like about slack is that it can be integrated with lots of platforms such as wordpress wherein you can post anything in your website without logging in to wordpress admin, just post it in one channel in slack integrated to WP and thats it! making life easier!

I like I can also manage the notifications.

What do you dislike?

It can sometimes be a distraction if people overuse it, but I'm pretty good about limiting the channels I'm subscribed to so that there isn't too much going on. User management is always done true the website which I find a bit annoying.

Recommendations to others considering the product

Keep in mind that unless you pay the history disappears.

What business problems are you solving with the product? What benefits have you realized?

It improves the communication a lot and the mobile app helps me get updates easily, I can work from the road.

Slack review by Aaron M.
Aaron M.
Validated Reviewer
Verified Current User
Review Source

"Was lost before slack"

What do you like best?

It easy to use and open to all. The free package is perfect for statups and the paid packages for bigger companies. Slack is not just easy to use but also scales with your needs. The ability to have web, mobile and desktop apps is perfect. Have been using slack for 3 year now with no issues.

What do you dislike?

I would like to see a user role system that us Dynamic to allow differnt people access to different channels. There voice chat functionailty is not as good as others which means we still need to use other services. Would be great to have a meeting chat as well so outsiders can join your call. Video chat would also be great.

Recommendations to others considering the product

Slack is a great tool for any company no matter your size. It allows you to keep conected no matter where you are. It can also be used with clients to open a channel to discus projects. It also has great intergrations with many services like Asana and google drive allowing for more effective work flows.

What business problems are you solving with the product? What benefits have you realized?

We needed something to replace Skype. It connects our 3 offices and allows smooth remote work with employees and clients. With the mix of private and public chanels that you can create you can easily intergrate this tool to work for you company.

Slack review by Angela Z.
Angela Z.
Validated Reviewer
Verified Current User
Review Source

"Super light, clean, live communication channel!"

What do you like best?

Our paper had no communication channel prior to Slack -- we exchanged phone numbers and emails, and it was horribly inefficient (some of us had group text, some didn't, not everybody was actively checking their phone throughout the day). Groupme and Facebook messenger weren't professional and didn't offer enough flexibility.

Slack is perfect because it offers so many options. We have about a hundred different channels for different teams and independent features/projects, and it's a great way to make sure only things that are relevant to you reach you. The ability to customize notifications on your phone (the mobile app is actually great!) is also great -- if you're off shift and only want to be contacted in case of emergency, you can get pings only if someone @s you in the channel. You can also see which team members are online and immediately available if you have a question -- no need to message the entire project group.

Emojis are cute too! Keeps the online workplace fun.

What do you dislike?

Super specific gripe, but I only say this because I can't think of anything else -- I wish messages in the channel would be marked as read as soon as I clicked on the channel. Right now, it tells me that there are messages left unread if I don't scroll all the way up until I see the first message I missed. Just a bit annoying when I have to sift through my notifications in tens of different channels.

I think the reply threads under a single post are also kind of annoying, as they tend to hide conversation that might be important. Wish these were open, instead of closed, by default.

Recommendations to others considering the product

This is the best communication program out there. I've yet to hear of any good alternatives -- every large group/club I'm in uses this.

Great mobile app design -- runs smoothly, looks just like the desktop version.

What business problems are you solving with the product? What benefits have you realized?

Communication is so important for a daily paper, so I don't really know how we were getting by without it. Now, we can make sure that everybody in a project is up to date with all the information. There's much less confusion and "he said, she said" in general. Better communication means less mistakes for everyone!

Slack review by Jeffrey R.
Jeffrey R.
Validated Reviewer
Verified Current User
Review Source

"New User, Lifetime User"

What do you like best?

I consider myself a computer gamer and play games with my friends on a pretty regular basis. We use a very nifty social media/communication tool called Discord, and from the time I picked up Slack I was hooked. It has the same look, feel, and most of the same features that I am already used to in my other program, with the absolutely amazing changes of being rich with work related tools such as file sharing history, etc. I love the layout and the functionality of Slack, along with the socially up to date layout that provides ease of use as it resembles other social tools. The ability to not only share screens but have your partner be able to draw on and make notes on your screen (even taking over your screen if need be) is a huge boon for long distance partnerships, work, and communication.

What do you dislike?

The pricing schedule of having to subscribe to get more people involved in conversations and rooms is a little off putting for me. Granted, for the boss (who is paying for it) the benefits outweigh the cost, but for an individual who would try to use it...it could get costly quickly. Its ability to screen share effectively also has some issues if you are using more than one monitor, but it is easy enough to work around and isn't a complete deal breaker.

Recommendations to others considering the product

Just be aware that it's ability to share the correct screen when using screen share with multiple monitors is a little buggy. Have professional content up on every screen before your share just in case it doesn't work as expected. Other than that, it is a great program

What business problems are you solving with the product? What benefits have you realized?

It has a much more stable platform than Skype (which we had used up until this point and it's screen sharing capabilities are second to none. The ability for me to share my screen and allow my partner to draw on it, make notes about it, or even take over the screen directly if necessary is amazing!

Slack review by Amy R.
Amy R.
Validated Reviewer
Verified Current User
Review Source

"Slack makes everything easier!"

What do you like best?

I like having different workspaces that can be further subdivided with different channels. This keeps all my pieces and parts and tasks and people organized.

What do you dislike?

I don't like that everyone who's been added to a channel gets all the messages all the time. Sometimes someone is only on a channel for one small part of a project, but they get all the messages for the entire project.

Recommendations to others considering the product

Don't be afraid to try out all the features! Everything I try is great, and I look forward to anything new that comes our way.

What business problems are you solving with the product? What benefits have you realized?

Slack solves communication delays. Even if someone is not at their desk, they can still receive Slack messages on their phone. This prevents urgent issues from being ignored or having delayed responses. It's super easy to share files/photos back and forth, to call each other and do screen shares, and get information right when it's needed.

Slack review by Punit P.
Punit P.
Validated Reviewer
Verified Current User
Review Source

"Really good communication software"

What do you like best?

I liked the ability to send files. Edit messages after posting, ability to import custom emojis, having private channels. Also, we can create slack bots.

What do you dislike?

I would appreciate if Slack allow to use the replies more conveniently. It's much better in the Whatsapp (Not a commercial software). Also, some good themes would be better.

Recommendations to others considering the product

It is a really great option to minimize the communication time gaps between the teams working on the different departments. It has a good app as well that you can use on your phones to let you know about messages that you get. The desktop app is intuitive to use. So, I would recommend using this software.

What business problems are you solving with the product? What benefits have you realized?

We are using it to communicate between different people in the office to whom I don't have to personally go. We can have a quick meeting with all the people without actually inviting them to the room.

Slack review by Meaghan L.
Meaghan L.
Validated Reviewer
Verified Current User
Review Source

"I'm constantly recommending Slack to colleagues"

What do you like best?

I love how easy Slack is to use! From it's smartphone app to the ability to search in different channels to unlimited team members for free it allows me to run my small business and manage my clients' small businesses with each and a low overhead.

What do you dislike?

I wish I could reorder my teams on my smartphone app the same way I can on the desktop app instead of the default to alphabetical order.

Recommendations to others considering the product

Do it! There's honestly nothing that's really a deal breaker for this product!

What business problems are you solving with the product? What benefits have you realized?

Gone are the days of 30-odd email chains where you have to search through them all to find that one task you forgot to write down. Now my team and I can communicate on project deadlines, tasks, or even just chat with each other to create a sense of community! The channels make it super easy to keep everything neat and organized.

Slack review by Samael L.
Samael L.
Validated Reviewer
Verified Current User
Review Source

"Modern way to communicate inside an organization."

What do you like best?

What I like about this tool is that it has many tools and options. I like the fact that you can connect with other people, internally and externally. As well, I like that I can customize my notifications. It integrates with much other collaboration and the office tools I use. It is amazing the ability to communicate via text and the feature of making calls within the software as well.

What do you dislike?

What I dislike about Slack is that it is quite expensive. For a new user, I can tell that it has too many features that may cause to be confusing or that it might feel overwhelmed. It would be negative (money-wise) if you use this for a couple of groups, but if this is for an organization, it is really worth it.

Recommendations to others considering the product

I really recommend Slack App for organizations that communicate a lot. There are many other tools that might do the same job as Slack, but they might not offer you the feature Slack does. I have used Slack for quite a time, and even when there is an outage, we get notified and they try to fix the issue as soon as they can.

What business problems are you solving with the product? What benefits have you realized?

Slack provides the ability to communicate fast. It is a great team messaging application with several settings you can customize and different options. Our level of communication has increased thanks to Slack. I communicate not only with my team but with other teams within the company.

Slack review by Rachel H.
Rachel H.
Validated Reviewer
Verified Current User
Review Source

"Intuitive, Useful, and Fun, with Pleasant Surprises!"

What do you like best?

I like the different channels for different topics, the ease of posting photos & documents, the ability to search for past messages, and the general compatibility with lots of other tools. There are myriad bots and integrations that I haven't fully explored yet, but what I've used seem helpful.

There are some built-in features that seem advanced but are surprisingly simple and delightful. For example, you can ask "Slackbot" to remind you about something later simply by sending yourself a direct message, and you can also ask Slackbot questions about how to use Slack. For example, I just asked it "How do I create a poll?" and got a helpful and even conversational response.

I am always learning about new features, too. For example, I just learned that you can make voice and video calls and screen-share through Slack. I had no idea, but now I'll have to try that. It's always a more robust tool than I realize!

Plus, the friendly tone of Slack's whole persona (including their release notes for new updates) and the enormously wide range of emojis (and ability to create custom emojis) make for a fun, expressive experience. The app has all the benefits of standard communication and file sharing software for the workplace as well as the aspects we all love about social media.

What do you dislike?

Recently the desktop app has been crashing, which is inconvenient. However, you can open Slack on a webpage, so it isn't that inconvenient after all.

Recommendations to others considering the product

Invest time into learning about the various integrations, and work with your colleagues to make sure it's clear what type of messages should be in Slack and on what channels. It may very well work for all your messaging needs, but it won't be much help if everyone continues to use email instead or other apps.

What business problems are you solving with the product? What benefits have you realized?

As a company comprised entirely of remote workers, we use Slack for many company-wide announcements and interactions, and it facilitates a very easy, friendly communication. We have some channels that are company-wide so that anyone who wants to subscribe can, and others that are limited to certain groups who will need the information shared there.

A personal favorite of mine is a channel we have set up with an RSS feed that pulls in industry news, competitor content, etc. daily so that we can all learn on the job. This feed sparks ideas and conversation and makes it effortless for all employees to stay up-to-date.

Slack review by Erick R.
Erick R.
Validated Reviewer
Verified Current User
Review Source

"It's Just Discord but for people with money"

What do you like best?

It's a very customizable and very easy to navigate application. People can share picture and videos and even title the media and give it descriptions and what not. It's a pretty good workplace application. I haven't tried its mobile version though but I'm sure it's functional

What do you dislike?

It's literally just a worse version of Discord. Don't get me wrong, Discord can be a little informal with all its gamer talk and what not but Discord does what Slack does but without asking you to pay for it. Slack will ask you to pay for their premium service in order to see history, expand server space, and to generally do a lot of things that Discord does but for free. Slack saw Discord and decided to take that software's approach and while it paid off, I still don't see why anyone would use Slack over Discord to be honest. Then again I haven't gone too in depth with Slack, we just talk about what needs to be talked about and maybe share a file/meme or two.

On top of that, finding your channels is kind of stupid and Discord just does it way better. Their UI has the channels on the left/right side of the application. Boom, problem solved.

Recommendations to others considering the product

Just get Discord instead. Honestly

What business problems are you solving with the product? What benefits have you realized?

Basically, I can talk to anyone in the group and get their attention instantly as long as their notifications are up. Whatever benefits you can think of with Discord, Slack basically has it unless if it's behind a paywall.

Slack review by A S.
A S.
Validated Reviewer
Verified Current User
Review Source

"Slack Review"

What do you like best?

Really nice to have all your conversations with your coworkers and team in one area. Like that it's organized and you can see all the conversations in an open screen. Like that you can be a part of channels to see what's going on without having to actively participate but also have the ability to directly communicate team members one-on-one.

What do you dislike?

The interface is pretty basic, which is fine; however, I like the ability to have different windows for different direct messages/communications and be able to navigate that way. But other than that, there's not much I dislike. Pretty simple and intuitive to use in my opinion.

Recommendations to others considering the product

Pretty easy to use, nothing too complicated. It definitely is fun to be part of your work environment channels and know when different things are going on from broadcasted announcements to happy hour/fun events. Overall, don't have anything negative against it and would recommend a colleague to use it if their company isn't currently using something similar.

What business problems are you solving with the product? What benefits have you realized?

Just using Slack as communication within the team and across different teams. Using direct messaging for one-on-one communications but there's also more community within channels and broadcasting messages without having to deal with emails.

Slack review by Greg S.
Greg S.
Validated Reviewer
Verified Current User
Review Source

"Very useful communication product"

What do you like best?

It is simple to use and a great way to communicate 1 on 1 or with a group. It is easy to use, and has the ability to include as many or as few people as you would like. The ability to create channels is very helpful as well for regular communication with teams, or groups of teams. It is a simple and fun product to improve our communication throughout the entire company. I would highly recommend this to any company that is looking for a better way to communicate throughout the company.

What do you dislike?

Sometimes crashes unexpectedly which creates delays. However, the Slack team has always done a good job of ensuring that it is up and running, sooner rather than later.

Recommendations to others considering the product

This is a useful product, that is simple, and effective and what it is designed for. It seems to be easily scaled to whatever your company's size is.

What business problems are you solving with the product? What benefits have you realized?

Being able to communicate, even if entire team is not in the same location. We have a variety of remote individuals, and this allows us to get answers to questions quicker than simply sending an e-mail. It is also a great way that we improve our company culture by having a variety of non-work related channels where people can post pictures of their pets, make restaurant recommendations, and other interesting things. We have seen the benefit of being able to quickly resolve issues with several team members, who might not all be in the same location.

Slack review by Jaffar K.
Jaffar K.
Validated Reviewer
Verified Current User
Review Source

"Great features!"

What do you like best?

There are a lot of features which Slack offers. I can send attachments like presentations, surveys, pictures, data and even voice recordings through this platform. It has never been so easy to communicate with my team members. They can respond quickly to my messages by just writing "@" followed by my name and I will be notified. Sometimes, when my team members are discussing a subject which is not of my concern, I have the option of switching off the notifications which is also something I didn't find in similar applications

What do you dislike?

The free version only allows a chat history of 10,000 messages and even though it looks like a lot, it isn't. I have a team of 18 people including me and when we are discussing on a particular step to take, some messages are just lost as the chat has already become too long.This can be a bit misleading and therefore, more of an advice, I would suggest to increase the number of messages saved in chat history

Recommendations to others considering the product

Yes I will recommend this to all people working in teams especially in huge Multinational offices where there are a lot of people working simultaneously even within a team. Helps in improving your work

What business problems are you solving with the product? What benefits have you realized?

All my team's communication is done through Slack only. I believe Slack is very secure and therefore I can blindly trust this application. I can use Slack on my Laptop or on my mobile phone via the application. Very easy to set up and use. Must have!

Slack review by Ian G.
Ian G.
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Verified Current User
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"Despite the name, keeps us productive"

What do you like best?

Slack is a pretty solid inter-office communication application. We use it between the 8 members of the dev team at work to keep everyone on the same page and provide alerts to build processes and github actions.

What do you dislike?

These are pretty minor things, but I wish it had a full dark mode as I prefer light text on dark backgrounds. I also wish there was a way for it to automatically mark me as away during the hours I'm not usually at work.

Recommendations to others considering the product

Give it a try and see if it fits your needs. There are a few other products out there that offer the same if not identical features, but the devil is in the details. Check into if the products you use have Slack integrations like Github or Jira so it can be more informative than simply messaging.

What business problems are you solving with the product? What benefits have you realized?

We use Slack to alert each other of pending pull requests on Github, discuss current challenges and potential solutions, alert us to build status, and send funny and/or informative articles we find online. This way even if we're not in the same room or have headphones on we can make sure our team communication is up to snuff.

Slack review by Julietta P.
Julietta P.
Validated Reviewer
Verified Current User
Review Source

"Cooperation"

What do you like best?

It helps to connect different departments in the big company, we cooperate with each other and solve numerous problems with the help of the current program. It is easy to use and beautifully designed. I like the smiles very much. I also like as it does not hang up as other programs.I would recommend to change the design sometimes not to make people tired of the same thing.

What do you dislike?

Sometimes it is out of order and slows the process of working. The search field sometimes does not work properly, when you are in the current channel, the search is made out of the whole program.

Recommendations to others considering the product

You can use it if you are a big company which needs to cooperate between various departments.

What business problems are you solving with the product? What benefits have you realized?

We cooperate with different departments and reach our goals. It makes the process of cooperation very easy and speeds up the process very much. You can use it to try it as it is a good program. I also use it among the co-workers if the same department as it is the fastest way to connect people when you work. It is great that it also has a mobile application which helps when you are a little far from a personal computer. It's nice that it has numerous design patterns which is very helpful and pleasant. I like it very much as it is very good program.

Slack review by Nishith S.
Nishith S.
Validated Reviewer
Verified Current User
Review Source

"Brilliant product for small teams"

What do you like best?

The best part of Slack is the variety of product integrations it has achieved - you can literally get anything done without leaving Slack chat window, whether its updating tasks on JIRA/Asana, sharing files, searching for some historical reference, adding to-do lists and notifications or hundreds of similar tasks. This has reduced so much of my time that I would waste shuffling between various products dozens of times in a day.

What do you dislike?

It starts demanding too much attention. While the idea was to reduce number of meetings, increase collaboration and focus more on work - there's always something popping up on Slack, and there always are unread messages. Since using it is so easy, everybody has started posting messages which they otherwise would ignore.

What business problems are you solving with the product? What benefits have you realized?

We are trying to reduce the number of meetings we have within our team. We realize we waste a huge amount of time just getting up, finding a room, waiting for everyone to gather and then discussing a small issue. Slack allows us to do all of it in one forth of the time.

Slack review by Bryan T.
Bryan T.
Validated Reviewer
Verified Current User
Review Source

"I work remotely, so the using Slack to keep in touch with co-workers is vital!"

What do you like best?

I've used a number of IM platforms over the years, and Slack has been the most user-friendly and easiest to use that I have encountered so far. Since I work remotely, it makes keeping in touch with co-workers and managers quick and facilitates clear communication.

What do you dislike?

I don't know if there is anything I actively dislike about Slack. It is easy to set-up and use, and I have not had any real problems with it that have to do with the program itself.

Recommendations to others considering the product

I like Slack a lot. Since I work remotely, it makes keeping in touch with my co-workers easy, and honestly, out of all the IM platforms I have used in the past, Slack is easily the best.

What business problems are you solving with the product? What benefits have you realized?

Since I work remotely, being able to keep in touch with the other members of my team is vital, and Slack is an easy tool with which to do that.

Slack review by Zeba K.
Zeba K.
Validated Reviewer
Verified Current User
Review Source

"Slack as a communication tool "

What do you like best?

The channels and how it lets you create smaller teams. I also like how we can have hidden channels that allow you to have conversations without other employees feeling left out.

What do you dislike?

People often need to be reminded to check slack. Difficult to use with volunteers as they often feel like this is one other extra thing to download and check. I dislike how the free version doesn't allow you to store messages after a certain amount. Would have liked to be able to make calls on the free version. Team members aren't often responsive to messages, specially shared on the general channel.

Recommendations to others considering the product

Make sure to let your employees know that although its more informal than emails, its considered as a formal communication tool

What business problems are you solving with the product? What benefits have you realized?

Faster and more efficient since you don't have to write up an email. Easy to see flow of conversation. Easy to communicate with a big team.

Slack review by Jolynn M.
Jolynn M.
Validated Reviewer
Verified Current User
Review Source

"Slack - Great inter office communication tool."

What do you like best?

Slack makes it very easy to instantly communicate and collaborate with co-workers. You can easily share files or send a quick message when you need information quickly. It has proven to be a great way to stay informed with the different channels you can subscribe to.

What do you dislike?

The only think I haven't liked is the ability to look and a long history of communications. Usually just keeps the most recent interactions.

Recommendations to others considering the product

This product is easy to use, communicate with others and share files. Would definitely recommend.

What business problems are you solving with the product? What benefits have you realized?

Our business has grown rapidly and we are now spread out over two different floors. It has helped keep the lines of communications open, even if you are not in close proximity to the person you need to communicate with. It is a great tool for getting information out to the entire office at the same time, or to a specific group.

Slack review by Kim M.
Kim M.
Validated Reviewer
Verified Current User
Review Source

"Excellent team collaboration tool"

What do you like best?

We use Slack all day every day because it allows my whole team to talk about all different topics without getting disorganized or losing things. It is the convenience of an in-person discussion with the documentation of email. It also helps us build culture because we have a channel for just social discussions

What do you dislike?

It can be a little difficult to find something that was discussed a while ago; the search feature does not function in the way I expect sometimes. It also does not return results the way I always expect.

Recommendations to others considering the product

Institute a 2-week trial period during which people pledge not to use email for internal communications.

What business problems are you solving with the product? What benefits have you realized?

It has allowed a lot more of our staff to work remotely out of the office. This cuts down on the time people spend commuting. We also hold meetings over Slack with people in different buildings. The flexibility is great.

Slack review by Werner F.
Werner F.
Validated Reviewer
Verified Current User
Review Source

"Perfect for Instant Communication"

What do you like best?

The fact that you can instantly communicate with anyone in your team anywhere is priceless! The ability to share files using slack is quick and effective. We have been able to cut down on a lot of time and hours working on projects simply by using Slack.

What do you dislike?

I can't think of anything that I dislike about Slack. It simply does what it needs to do. When we got started at first we had some issue with inviting individuals to our team and then editing the team settings to have it do what we want it to. It took some finagling but we were able to get it to work just fine for us. Despite this, I would absolutely recommend Slack to everyone!

Recommendations to others considering the product

Slack will enable you to communicate quickly and effectively in a group type setting with anyone associated with your particular task. This is a huge advantage. And, it does it simply and effortlessly. In addition, being able to have Slack on your phone further enables you to communicate with your team whenever you need to. There is never a bad time to have a good idea and to share it!

What business problems are you solving with the product? What benefits have you realized?

We use it to communicate with several key team members throughout the day and week. We are able to to this regardless of what time of day it is as you are able to have Slack on your phone so platform is not an issue.

Slack review by User in Internet
User in Internet
Validated Reviewer
Verified Current User
Review Source

"If you're considering getting Slack, just do it"

What do you like best?

I like the ability to stay up to date on internal conversations by subscribing to different channels. It keeps me in the know in real time, instead of waiting for a meeting to get updates. On a related note, it also declutters my email inbox, and makes meetings less about updates and more about being productive with our team's time. It's also great for our workplace culture, because I can join groups based on my interests and connect with colleagues on topics that matter to me.

What do you dislike?

It can sometimes be a distraction if people overuse it, but I'm pretty good about limiting the channels I'm subscribed to so that there isn't too much going on.

Recommendations to others considering the product

I highly recommend you implement Slack as a key communication and collaboration tool. It's one of the first things I open up when I start up my laptop, and it serves as the perfect channel to cross-collaborate with other teams, get answers quickly, share updates, and create function based groups.

What business problems are you solving with the product? What benefits have you realized?

Efficient team communication. Keep updates out of meetings, so that meeting time is spent in more productive ways.

Slack review by Brandon V.
Brandon V.
Validated Reviewer
Verified Current User
Review Source

"A great chat program for business"

What do you like best?

Slack is great as a chat client that is light weight, reliable, and easy to use. Their interface is very slick and intuitive. I like that it allows for any users to create a new channel, invite people, and use that to collaborate on projects. It has an easy to use poll feature as well to get a team's opinion. The app integration is also awesome - It can be used alongside some of our other software (for AB testing, for example) to show results, status updates, etc. It also has an app that will automatically pull relevant gifs for your conversation - who doesn't love gifs???

What do you dislike?

Like any messaging system, it will likely end up being used to goof off and well, as the name suggests, slack. Fortunately, their dashboard shows which user sends the most messages in a given time frame, so you can monitor everyone's activity and see who the biggest slackers are (pun absolutely intended).

Recommendations to others considering the product

If you're looking for an easy to use chat client, it's perfect!

What business problems are you solving with the product? What benefits have you realized?

Before using slack at our company, we were still in the dark ages - using ICQ. I think the most beneficial feature that there is for us on slack that we didn't have before was the ability to do group messaging super easily. People can very easily be added to channels, or even group messages to help them collaborate better and to get quick ideas.

Slack review by Desmond A.
Desmond A.
Validated Reviewer
Verified Current User
Review Source

"The Ultimate Collaboration Tool"

What do you like best?

The ability to fine tune notifications so you can customize what is pushed to you (notifications), what you can follow without notifications, and what you can completely ignore. It's very powerful in this area.

What do you dislike?

Cost for one organization I work with was an issue. Slack offers a non-profit plan but not if you're a religous organization, even if you are a 501c3. It's unfortunate, as that group has had to look elsewhere in order to contain their costs. You pay per user, so it goes up quickly.

Recommendations to others considering the product

Slack is for collaboration, not just communication. Make sure you maximize its usage in this area or you'll feel you've just got a fancy chat tool. It's so much more than that.

What business problems are you solving with the product? What benefits have you realized?

Communication within a team is vital but over-communication can slow you down. Slack keeps me aware of everything I need to know and nothing I don't need to know.

Slack review by Libbie B.
Libbie B.
Validated Reviewer
Verified Current User
Review Source

"All about Slack"

What do you like best?

Slack is easy to learn and use. The channels feature is helpful for teams and departments, as well as the ability to lock channels to avoid unwanted members joining. I love the ability to include gifs and polls. .

I also like the option to add additional workspaces. It really helps to minimize the clutter within one workspace.

What do you dislike?

The mobile app can be confusing. To leave a conversation or channel, you have to click exactly on the tiny Slack icon (top, right-hand corner) rather than the title of the channel you/conversation you are in. I also dislike that when you leave a channel, it notifies everyone. Sometimes I want to be secretive about leaving a certain channel.

What business problems are you solving with the product? What benefits have you realized?

Answering quick questions that do not warrant an email. Communicating while working remotely. Not only is slack a good business tool, it helps create relationships between coworkers and teams.

Slack review by Nayan S.
Nayan S.
Validated Reviewer
Verified Current User
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"Powerful collaboration platform for professionals"

What do you like best?

Slack is the platform for communication and collaboration for professionals. It is not just a simple messaging app but the best way of communicating with others about projects and their deadlines. It provides many functionalities in a single platform. The best feature that I liked is we can create the separate chat for each topic.

What do you dislike?

Slack is not easy for beginners. It is the best way of communication but takes time to understand full functionalities of the platform. Sometimes the web app works slowly but as soon as we refresh the page after that it works fine.

Recommendations to others considering the product

You can use Slack for communicating with your organization. It will help you a lot to grow up your professional career.

What business problems are you solving with the product? What benefits have you realized?

From Slack, we are solving the problem of communication. We are communicating with remote workers and the whole team in single the plarform. There are many channels in one group so everyone can join their interested channel.

Slack review by Shayaan H.
Shayaan H.
Validated Reviewer
Verified Current User
Review Source

"Efficient Multi-channel Communication!"

What do you like best?

The multiple channels of communication, along with the ability to directly contact anyone registered in the same workspace as you. The tools provided by Slack are properly equipped to support business communication, particularly in the case of non-profit/student organizations and SMEs.

What do you dislike?

There is a learning curve to Slack, as the interface can get rather confusing for users who don't have prior training or knowledge regarding the platform.

Recommendations to others considering the product

Set up the right number of channels-- not too many, not too few-- and ensure that each channel is communicating at least frequently regarding relevant topics and pressing matters.

What business problems are you solving with the product? What benefits have you realized?

One problem I've always had with the organization I work in, Engineers Without Borders, is that there was never a quick one-stop solution for communication, which led things to being quite disorganized at times when members didn't have the time to go out of their way to email each other. With the incorporation of Slack into the organization, regardless of how busy members are, they are always open to respond on the go, which has made finishing work and collaborating with different departments much smoother.

Slack review by Hrystyna B.
Hrystyna B.
Validated Reviewer
Verified Current User
Review Source

"One of the Best Collaboration tools on the market !"

What do you like best?

*Great UI and user Experience

*Awesome functionality for the money

I general, I really enjoyed work of slack. My team uses Slack to work on Web development and create beautiful products as a team. Slack is fast enough, reliable, interesting and the UI is very comfortable.

I hope the Slack team work a bit more on simplifying the app and make more options for the subscription and extend the functionality of the product.

I would really be happy to see more CRM features implemented or some more version control possibilities.

What do you dislike?

It can be a bit slow and sometimes it is confusing for the new user as there is A LOT things you can do/

When implementing the platform for my team, we had to spend some time before actual work to get used to the structure of the program and learn how to make it work just for us and our purposes.

In general, the app is great and is heading in the right direction. I hope, Slack team does not stop evolving and making the app better that it is.

Recommendations to others considering the product

I would suggest you to test it for various teams and use the integrations available

What business problems are you solving with the product? What benefits have you realized?

We were looking for the tool to have conversations on, inform each other and work on the projects faster.

Tried many things but Slack worked for us best!

We use chats for day to day activities and managing freelance projects.