SMART Service Desk

(2)
4.5 out of 5 stars

IT Service Desk and Help Desk Software.

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SMART review by Karim E.
Karim E.
Validated Reviewer
Verified Current User
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""IT Service Management As it Should be!""

What do you like best?

SMART Service Desk is a truly complete ITSM product. We have been using and promoting SMART Service Desk since 5 years now and it always exceeds our expectations.

What do you dislike?

Not that much dislikes. The way forward for SMART Service Desk will be full of success with lower weaknesses against other products.

What business problems are you solving with the product? What benefits have you realized?

We are delivering IT Services to many external entities and clients.

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SMART review by Abdulhakim B.
Abdulhakim B.
Validated Reviewer
Review Source

"It is easier than you can imagine."

What do you like best?

It is easy to use with simple user interface.

What do you dislike?

Difficult to update company structure in smartsuite.

Recommendations to others considering the product

SMART Suite is an easy tool for Service management.

What business problems are you solving with the product? What benefits have you realized?

Reporting work load.

What Service Desk solution do you use?

Thanks for letting us know!

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