What do you like best?
smartCAT has been playing the CAT field for a while now and it's clear that the team is determined to not just offer an alternative to traditional solutions and outshine the rival products but also contribute to the translation industry with their far-reaching vision on what modern technologies can do for translators and translation companies. Although there's still a lot to work on and improve, smartCAT has everything a startup needs to challenge other players and gain success, first of all, a community of loyal users. And did I mention it's free for translators? Also, since I use smartCAT every day, I find bugs and contact the customer support on the regular basis, and I have to say, my every issue was addressed and taken care of.
What do you dislike?
Performance issues can be a nasty thing when you're working on a project. However, recently there were improvements in that way. Also, there are some features that are obviously needed but are missing.
Recommendations to others considering the product
Try different CATs and make your own choice. I have made mine, and I tried 5-6 different products. To me, smartCAT turned out to be the most intuitive and feature-rich solution, and did I mention it's free?
What business problems are you solving with the product? What benefits have you realized?
I use it to translate, and for that it works fine for me. Most of what I'd expect from a CAT tool I have found in smartCAT, and there's even more to it, like the Marketplace, where I can now find new projects.