SmartFile Reviews

There are several ways to upload or download files, even using secure links in Outlook. Many of my Customers are used to sending files using email and aren't familiar with SFTP/FTP software. The desktop link makes sending us files a "no brainer".

I think the permissions setup is a bit confusing. Multiple permissions of the same type but one may over ride the others. I recheck every site I set up to ensure it is ready for my Customer.

Smartfile is great, an implementation plan that is highly detailed is a big help. Knowing how to organize and set permissions as it can be done several ways.

Mainly, security. We do mailing and our Customers require HIPPA, SOC2 and PHI compliance. Smartfile allows us to meet and exceed their requirements for security. Audits have gone very smooth and no files are stored locally on our network.

There are 3 things I like the best. I love that I can send files to colleagues inside and outside of my business quickly and monitor behavior and get alerts when files are accessed or uploaded.

Also, I love the permissions. They're robust and can handle a lot of obstacles.

Maybe the best part is the access options. I like SFTP and using an SFTP client, but the mounted drives and browser access makes it a more seamless experience.

The permissions, while robust, can be tricky. I get why they are because they're pretty advanced, but it could be improved.

As of right now, they don't do file sync. This is good for us, I don't want film everywhere and I don't have to deal with the headaches that come with it not syncing right or missing files or slow sync.

We use it to send football film back and forth. It streamlines that a lot. I know when someone accesses the video we sent. Unlimited file size is huge for us -- which works best through an FTP client to be honest.

SmartFile is where we hold all of our files, so it's not just sending and receiving files. It's accessing them anywhere we have an internet connection.

I like the fact that it is so streamlined and simple to use.

I have been using SmartFile for more than 6 years and have no complaints.

I highly recommend you give SmartFile an opportunity. They won't let you down based on my experience.

We use SmartFile to share our plans and bid documents with our subcontractors and our personnel on projects we have been awarded. This saves valuable time and money bidding construction projects and keeping current projects rolling. Literally minutes from when I receive updates from our clients I can upload and pass along to our team.