SmartRecruiters

SmartRecruiters

(205)
4.1 out of 5 stars

The SmartRecruiters Talent Acquisition Platform enables Hiring Success. Recruitment marketing and collaborative hiring atop a modern platform allow you to acquire talent like acquiring customers.

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SmartRecruiters review by <span>David A.</span>
David A.
Validated Reviewer
Verified Current User
Organic
Reviewed On

SmartRecruiters is easy to use, efficient, and an excellent value.

What do you like best?

It is quite easy to manage the entire process. From posting an ad to sponsoring the ad on multiple sites, to managing applicants as they come in, it is great to have all of it available in a single web-based system.

What do you dislike?

There are very minor technical issues that arise every now and then, and the wait for resolution is never ideal. However, the support team is always ready to help. They usually have issues resolved within a few hours. I would also like to have integrated texting to candidates.

Recommendations to others considering the product

If you decide to use this system, I would encourage making sure that each applicant is moved along in each stage of the process. For the most accurate use of the analytics data (cost per hire, souring hires, etc.), the candidates place in the process must be reflected in the system for accurate tracking.

What business problems are you solving with the product? What benefits have you realized?

Our main goal here was to have an easy to use applicant tracking/recruiting system that we could share with store owners and train them to use it. While sharing the system, each store owner has their own login credentials and postings. But we also have centralized monitoring and support from our Home Office account. Since SmartRecruiters is so easy to use, it has been easy to teach. The stores that use the system as they are encouraged to use it have seen better results finding staff. That is a huge benefit in the auto repair industry.

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SmartRecruiters review by <span>Matthew C.</span>
Matthew C.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Great ATS!

What do you like best?

honestly the best part of Smart Recruiters (there are many!) is the fact that they come out with updates CONSTANTLY. SR uses a feedback forum online where users of the system can type their own suggested change that they'd like to see in the system and based on how many others agree with your review then SR will implement that change. Also, another great piece is the UI is SO easy to use. When i get my new hiring managers into the system they're able to navigate the system super easily without much training at all.

What do you dislike?

The parallel application feature can be a bit confusing to users that aren't in the system constantly. If an applicant has applied to multiple positions, you have to click the particular job that you want to update and it opens up a new window so you can see all of the features for that applicant. Nothing too bad, it can be just a bit confusing to some.

Recommendations to others considering the product

Just hear them out during the demo/initial phone call and trust that they're CONSTANTLY implementing upgrades and listening to the user community, that gives SR a HUGE jump over other ATS'.

What business problems are you solving with the product? What benefits have you realized?

A lot! We're able to get our jobs out to Google jobs, and MANY MANY other (included) job posting websites, that solves a huge problem (obviously). We're also able to help our metrics, specifically time to offer and time to fill because of the usability of the system.

What Applicant Tracking System (ATS) solution do you use?

Thanks for letting us know!
SmartRecruiters review by <span>Nick Z.</span>
Nick Z.
Validated Reviewer
Verified Current User
Invitation from the software vendor
Reviewed On

A fun, simple, and cost-effective ATS

What do you like best?

I really like the simple approach to collecting and organizing data. Many of the screening tools are built around the concept of a social media platform which makes it enjoyable to use too.

What do you dislike?

Since it's always in development there are features that would be nice to have but are not yet available. Compare that to more well-established ATS vendors who already have these features built means SmartRecruiters is a little behind its competition. I'm willing to accept that trade-off for the benefits though. As an admin I am very fluent with the system, however I find my occasional hiring team users are less engaged. Other than a comprehensive user guide there's not much in the way of tutorials to help these occasional users quickly get up to speed and using the system effectively.

What business problems are you solving with the product? What benefits have you realized?

It's been fantastic for organizing and prioritizing the volume of applicant information. It alleviates a burden on HR and hiring managers administratively so we can focus on evaluating and hiring these candidates. For a multi-site company likes ours it's an incredible time savings to have many hiring team members able to easily access and share all candidate info in one place.

SmartRecruiters review by <span>Guillaume S.</span>
Guillaume S.
Validated Reviewer
Verified Current User
Invitation from the software vendor
Reviewed On

Easy for applicants, hard for recruiters

What do you like best?

It's really easy for a candidate to apply to an offer in one click.

What do you dislike?

- the candidate isn't aware of the offer on which he is positionned first

- the candidate can't not qualify its application. The recruiter needs to open every application/resume to figure out if the applicant is good for the job or not. When there is too many applications, a lot of applicants don't get answers until the job is closed. It would be much better to have a scoring system allowing each recruiter to set up eligibility questions for the candidate to fullfill; the best candidates would thus appear on top of the list, and the full list could be filtered based on these answers. I noticed you are currently working on a new matching system, but if the recruiter can't modify its criteria, it would be useless.

What business problems are you solving with the product? What benefits have you realized?

It's really great to be able to see all open positions in the group, and to know which recruiter is involved on each of them.

SmartRecruiters review by <span>Kelly W.</span>
Kelly W.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

SmartRecruiters is fantastic!

What do you like best?

SmartRecruiters is super convenient and user friendly. It integrates with Google Calendar and makes scheduling interviews a breeze. I love using the application on my smartphone and the bulk messaging feature and message templates make responding to candidates in large volume requisitions easy. One of the best features of SmartRecruiters is the ability to push to job aggregates and the software integrations all available in the marketplace internally. I also really like the ability to customize the hiring process and add others to the workflow.

What do you dislike?

The cost of Craigslist ads and refreshes on current posts ads up over time -- I wish there was a way SmartRecruiters could make a deal with Craigslist for bulk messaging on an annual or monthly basis.

Recommendations to others considering the product

I would recommend trying the phone application! Its amazingly portable and easy to use!

What business problems are you solving with the product? What benefits have you realized?

This ATS has helped create a smooth workflow for all onboarding applicants and has housed a pipeline of future candidates with reviews and notes internally!

SmartRecruiters review by <span>Michael K.</span>
Michael K.
Validated Reviewer
Verified Current User
Invitation from the software vendor
Reviewed On

SmartRecruiters is Awesome! Very helpful for our team

What do you like best?

I really like how everything looks on the platform. It's very easy to rate candidates, to see others' reviews, and to look at candidate resumes. You can view the job description easily and look at leads, rejections, how many applications there are, etc.!

What do you dislike?

There are huge banner ads, but it's related to recruiting, I guess. There's one now that's for an event called Hiring Success. The banner ad takes up a big part of the screen at the bottom, and it's irrelevant because I'm not actually a recruiter.

What business problems are you solving with the product? What benefits have you realized?

Hiring good employees that are a fit for your company's culture, your team, and the company as a whole is extremely important. The business problem SmartRecruiters solves is making hiring as easy as possible. The benefits are that our team can have an open conversation about candidates, and we can review them for everyone on our team to see.

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