Smartsupp

(3)
4.5 out of 5 stars

Smart live chat for e-commerce sites and websites.

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Smartsupp review by Administrator
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Smartsupp Experience

What do you like best?

Great tool to be in close contact to your customers. This software allows you to chat with visitors and high potential custormer that are visiting your site. Indeed I usually do it though my cellphone. No matters where I am I can answer my client's doubts.

What do you dislike?

I would appreciate to have more space to use my own automate phrases but I know that this company need to be paid somehow. So what they delivers for free are already very satisfatory.

Recommendations to others considering the product

Great Product with great free option tools

What business problems are you solving with the product? What benefits have you realized?

Furthemore this tool also have a great navigation recorder. So I can see my visitor's habits and with this information improve my ecommerce.

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Smartsupp review by <span>Robert W.</span>
Robert W.
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Smartsupp Discussion and Review

What do you like best?

seamless live chat capabilities give instant access to customers; Continue to learn more and more about the product; :Love that I can instantly answer your questions. notification every time a visitor starts a chat conversation with you.

What do you dislike?

Clunky to learn initially as from an admin perspective; Clunky to learn initially and used to other ways to install

Recommendations to others considering the product

Make the switch and move

What business problems are you solving with the product? What benefits have you realized?

real-time responsiveness; seamless connectivity and responsiveness

What Live Chat solution do you use?

Thanks for letting us know!
Smartsupp review by User in Computer Software
User in Computer Software
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Smartsupp Is the best chat we’ve used

What do you like best?

Ease of use. Offline contact feature. Well designed interface.

What do you dislike?

Nothing to dislike. We’ve used other chat software but this one is out favorite.

Recommendations to others considering the product

Look no further. You’ve found the best chat at a reasonable cost.

What business problems are you solving with the product? What benefits have you realized?

We’ve used Smartsupp as our main contact method in cases where using our email is impractical.

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