What do you like best?
Great tool to be in close contact to your customers. This software allows you to chat with visitors and high potential custormer that are visiting your site. Indeed I usually do it though my cellphone. No matters where I am I can answer my client's doubts.
What do you dislike?
I would appreciate to have more space to use my own automate phrases but I know that this company need to be paid somehow. So what they delivers for free are already very satisfatory.
Recommendations to others considering the product
Great Product with great free option tools
What business problems are you solving with the product? What benefits have you realized?
Furthemore this tool also have a great navigation recorder. So I can see my visitor's habits and with this information improve my ecommerce.