Smile.io

(2)
4.0 out of 5 stars

Create a loyalty and rewards points program

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Smile.io review by <span>Sarah J.</span>
Sarah J.
Validated Reviewer
Verified Current User
Review Source

"new to smile"

What do you like best?

I have only the free version, which has limited features but it seems to get the job done!

What do you dislike?

The Free version definitely is limiting- but lots of customers still seem to be using it.

What business problems are you solving with the product? What benefits have you realized?

More engaging with customers, ways to get them to shop more without having to use sales! fun treats for them.

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Smile.io review by User in Retail
User in Retail
Validated Reviewer
Verified Current User
Review Source

"Simplified Solution For Customer Referral/Reward Program"

What do you like best?

I like the ability to customize the email notifications to customers and they have great customer service.

What do you dislike?

I wish they had better integrations with ESPs, so that I could send emails directly from our ESP instead of using their internal tool.

Recommendations to others considering the product

I'd recommend this as great start placing for a referral and reward program. And the implementation requires almost no work at all.

What business problems are you solving with the product? What benefits have you realized?

The tool has allowed us to help encourage customer to purchase more through the reward program and share about us to their friends.

What Loyalty Management solution do you use?

Thanks for letting us know!
Kate from G2 Crowd

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