1. MARK S.

    Owner, MARK B. SIMOWITZ, APC

    The Best SOFTWARE Move I Ever Made

    "It is very user friendly and the support staff is AMAZING! The integration with Outlook is fantastic. I have peace of mind knowing everything is calendared and the reminders will pop up for all my to dos. Being cloud based I can work form anywhere in the World. "
    09/17/2018
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  2. Theodore A.

    Attorney At Law at Law Office of Theodore Alatsas, Esq.

    Best user experience and excellent customer support

    "Integration of email, form automation, integration with Infotrak, electronic filing. Automated billing integration, activity tracking."
    09/17/2018
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  3. Robert T.

    Managing Partner at Law Offices of Robert Taylor-Manning

    Transformative tools for my practice

    "Smokeball promised tight Office 365 integration and delivered. The Account Manager was super responsive in the onboarding process, and it's made my estate planning practice more productive and profitable. My Account Manager also exposed me to tools that I now use in other parts of my practice, including family law and litigation."
    09/17/2018
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  4. Matthew L.

    Attorney at Law Office of Matthew A. Lathrop

    A very satisfied P.I. (small) firm.

    "I had two goals when shopping for my next case management system. I needed portability. I also wanted simplicity. I got both with Smokeball. Wherever I go: court, depositions; out of town; the conference room; my entire file drawer is there with me. At my desk, or on the road with my laptop, I am able to access not just "some" of the file. I have ALL of it: documents; file data; emails;..."
    09/30/2018
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  5. Pam J.

    Our firm looked at many software programs - Smokeball has them all beat!

    "The ease of use for the software, the support, the Account Management and the prompt response you receive when you need assistance. The document management aspect is awesome! Creating documents, the templates available, copying files between matters, tracking emails per matter, etc. Our Account Manager, Josh Taylor, has made a couple of trips to Arkansas to train and work with our team..."
    04/12/2018
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  6. Lori A.

    Worth Every Penny!

    "We have tried several other well known software programs, the customer support at Smokeball exceeded all of our expectations. It is leaps and bounds above its competitors. When it comes to transitioning to new software, customer service is paramount. Smokeball's excellent customer service extended past onboarding and continues to shine when we encounter any issues or have requests for things..."
    04/12/2018
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  7. Brynn H.

    Best Law Firm Practice Management Software

    "Smokeball keeps our firm well organized. We love that emails and documents can be saved to a matter, are easily accessible and in one central location. The software is easy to navigate and input information into matters. The Account Management team is by far the best we have ever worked with and are very responsive and super helpful with any questions that might arise. Smokeball offers..."
    04/11/2018
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  8. Jim P.

    TOOK MY SOLO PRACTICE PAPERLESS!!

    "Account Management and Customer Support. Smokeball's account management and customer support are second to none. From the beginning they have been there to make sure the transition went smoothly and that things continue to go smoothly. Whenever I have a question or a problem they are there to help, even if it turns out the problem is with my hardware, not their software. No question is too..."
    09/21/2018
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  9. Sharon J.

    Smokeball is user friendly, and their staff are very helpful.

    "I like everything about Smokeball and enjoy working with this software."
    09/20/2018
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  10. Rick D.

    Real Estate Attorney at Rick Davis Legal

    Advanced Practice Mangement Software

    "The best feature is the document automation, which is far superior to other practice management software, which require the use of third-party programs to obtain the same results. Additionally, the automatic time tracking has been a game changer in my practice. The account managers at Smokeball are also very responsive and available, which is a drastic difference from some of their competitors..."
    09/17/2018
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  11. Allison T.

    Smokeball has made my job easier

    "I love the integrations. My favorite two are Microsoft with Outlook and the ability to associate emails with a click of the button and Ring Central. My staff and I are able to accurately bill without remembering to note start and end time for telephone calls. I am also very pleased with our Account Manager Mark. He is very attentive to any and all issues. If he is unable to assist us, he..."
    09/17/2018
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  12. Patricia M.

    Smokeball rocks!

    "My favorite Smokeball feature is the ability to track billable time using artificial intelligence. While I try to input time entries contemporaneously, that doesn't always happen. With Smokeball, I can easily review the work I performed on a particular matter, and then switch the view to see all of the matters that I worked on in a particular day."
    09/20/2018
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  13. Penny W.

    A Whole New World!

    "Coming from an ancient and obsolete case management system (Client Profiles), Smokeball has been like a breath of fresh air. I really appreciate having forms that are instantly ready to email, instead of the extra steps we had to take to get a document ready to email. I also appreciate the level of customer support that we've had during our transition. Andrea Valle has been incredibly..."
    09/24/2018
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  14. Sandy F.

    Our Small Firm is Finally Organized

    "The company itself - from the Account Mangers to the Product Managers, Trainers and Software Support they're outstanding. Not only do they answer any silly question I may have, but they've taken the time to call and meet us. Our trainer, Sara Sultan and account manager, Josh Taylor, really stand out in my book. I also really like the document management aspect. The ease in which I can create..."
    04/11/2018
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  15. Andy T.

    Partner at Taylor & Taylor Law Firm, P.A.

    Great Product with Great Customer Support

    "There customer support and tech support are top-notch. In fact, our Smokeball account manager was in town recently for another event and came by our office to do a training for our firm. We are a small firm, and that level of personal attention was very appreciated. In addition to the customer support, we have been very pleased with the product overall. We have several lawyers who..."
    04/16/2018
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