What do you like best?
I love that Snagit allows you to capture any portion - large or small - of your screen. My favorite feature has to be the editing capabilities. After you take a screenshot, Snagit opens the captured image and allows you to work with the image in so many different ways. Whether you want to resize the screenshot, save it as a different image type or add text or pictures, you can do it all with Snagit.
What do you dislike?
I dislike how the scrolling screenshots appear - they are never clear for me! When attempting to capture a scrolling screenshot - which would be a great feature of Snagit (if it worked), the image is almost always distorted. No matter how many attempts I make, Snagit never has given me a quality scrolling screenshot.
Recommendations to others considering the product
I highly recommend Snagit for quality screenshots and for an easy, user friendly way to edit the image after it is captured. It offers a great help section that points out all Snagit's capabilities and features.
What business problems are you solving with the product? What benefits have you realized?
Snagit allows me to use one program to do what used to take several programs, saving time and money. I can now capture exactly what I want to off of my screen - without having to capture the whole screen, open it in another program and edit the image down to what I want. Even better, the fact that I'm able to work with and edit the screenshot directly from the Snagit program makes it such a time saver!