SnapEngage is the premier omnichannel messaging platform. Since 2008, we've partnered with businesses to transform customer engagement throughout the customer lifecycle, positively impact KPIs, and drive measurable business outcomes.
Our clients consistently experience increased sales conversions, increased CSAT/NPS, and reduced cost-per-interaction after implementing SnapEngage. Our fully-featured, secure solution for sales and support teams offers robust CRM & Help Desk integrations, is HIPAA & PCI compliant, and includes advanced analytics to prove ROI.
Every day, SnapEngage drives positive outcomes in the following verticals: SaaS & Technology, Healthcare, E-Commerce & Retail, Travel & Hospitality, Real Estate, Insurance, Government, Education, Nonprofits, and more.
We're ready to partner with you to transform your customer engagement. Contact our Solution Specialists today to schedule a live, fully-customized product demo tailored to your business goals and service requirements.
SnapEngage is the premier omnichannel messaging platform. We proudly offer:
- HIPAA-compliant messaging technology
- PCI-compliant messaging technology; secure data transfer
- Facebook Messenger integration
- WeChat integration
- Call Me (click to call)
- Proactive chat
- Native, advanced integrations with CRMs and help desks
- Mobile-optimized chat
- Single Sign On (SSO) capabilities
- Audit Logs
- Multiple admins and advanced permissions
- Access rules
- Robust Design Studio with full customization options
- Full-scale implementation services
- Onboarding Assistance Programs and agent training
- Custom Service Agreements
- Highly scalable solution with included SLA
- Success reviews
- ...and more!
SnapEngage serves clients in the following verticals: SaaS & Technology, Healthcare, E-Commerce & Retail, Travel & Hospitality, Real Estate, Insurance, Government, Education, Nonprofits, and more.