SOCi

SOCi

(21)
4.4 out of 5 stars

SOCi is the leading social and reputation management platform for Multi-location businesses, helping you protect your brand while empowering your locations.

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SOCi Features

Social Management
Social Analytics

Uncovers customer sentiment identify trends in order to accommodate the customer better.

83%
(Based on 16 reviews)
Social Sharing

Allows the creation, management, and scheduling of content to be shared across social media channels

88%
(Based on 18 reviews)
Social Campaigns

Identifies trends in customer sentiment in response to social media campaigns for the benefit of future campaigns

87%
(Based on 14 reviews)
Social Engagement

Centrally manages social media marketing efforts across all utilized platforms

88%
(Based on 18 reviews)
Social Ads

Manage and optimize ads across social channels

n/a
Brand Safety

Monitors and reports on social media activity pertaining to brand names or campaigns in order to identify fraudulent, misleading, or compromising mentions

86%
(Based on 14 reviews)
Posting
Scheduling

Optimizes scheduling and posting of content across social media channels

Not enough data available

Automation

Automates publishing of and responses to social media content

Not enough data available

Consumer Intelligence
Customer Feedback

Provides a forum for customers to give feedback and data storage for company analysis.

Not enough data available

Competitive Intelligence

Allows users to get real-time information on competitors performance and reputation.

Not enough data available

Sentiment Analysis

Gives users greater visibility into the how feel and respond to reputation gaining tactics.

Not enough data available

Reports & Dashboards
Competitor Analysis

Gathers and compares social data from competitors to help keep tabs on competition and benchmark progess in the social sphere.

Not enough data available

Follower Analysis

Analyzes and illustrates follower information such as demographics, location, purchase intent, etc.

Not enough data available

Content Engagement Analysis

Tracks how much engagement (views, likes, favorites, retweets, comments, etc.) each piece of content receives to highlight which types of content resonate best with the target audience.

Not enough data available

Influencer Identification

Finds and highlights the followers with the largest and most influential followings of their own to tap into as potential brand advocates.

Not enough data available

Paid Campaign Tracking

Tracks and measures the success of paid advertising initiatives run on social media sites.

Not enough data available

Attribution

Able to track click path of users that come to your site via social campaigns and if they convert to customers.

Not enough data available

Report Customizability

Allows user flexibility into manipulating and digging deeper into the data that is provided through the tool.

Not enough data available

Report Exporting

Allows users to export reports from the product into an .xsl, .csv, or .pdf file.

Not enough data available

Analysis
Business Intelligence

Correlates social media data with business intelligence to better business operations

Not enough data available

Customizable Dashboards

Customizes dashboards to report the most necessary social media metrics

Not enough data available

Reporting
Revenue Reporting

Provides tools with enhanced filtering and correlation between revenue and reputation.

Not enough data available

Corporate Reporting

Helps monitor the overall performance of marketing efforts and brand establishment.

Not enough data available

Dashboard

Provides a centralized hub and management tools for all data points related to online reputation.

Not enough data available

Media Monitoring
Social Networks Monitoring

Helps track and monitor social media trends and interactions.

Not enough data available

Social Media Management

Helps manage social messaging and measures the full impact of social campaigns.

Not enough data available

Digital Media Monitoring

Helps manage ad messaging and measures the full impact of digital advertising campaigns.

Not enough data available

Platform
API / Integrations

Application Programming Interface—Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.

Not enough data available

Internationalization

Allows marketer to use platform in different langauges and includes ad units on websites from around the world

Not enough data available

User, Role, and Access Management

Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

Not enough data available

Scalability

Allows marketer to add, track, and measure a multitude of social media accounts.

Not enough data available

Performance and Reliability

Software is consistently available (up-time) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.

Not enough data available

Reporting
Monitoring

Monitors a variety of social media channels to uncover relevant content

Not enough data available

Reporting

Reports and measures campaign efforts across a variety of social media channels

Not enough data available

Analytics Filters

Offers filters to sift through published and promoted data

Not enough data available

Competitive Intelligence

Uncovers social media performance and insights of other businesses

Not enough data available

Keyword Setup

Allows user to search for specific keywords to measure social impact

Not enough data available

In-House Management
Employee Performance

Gives visability into employee performance and each individual's impact on reputation initiatives.

Not enough data available

Team Workflow

Helps establish a workflow that allows team members to communicate effectively and collaboratively.

Not enough data available