Social Report Reviews

I had recently been looking for a new social management, reporting, and marketing application to use for my client's accounts, which would allow me to expand my offering and ability to take on more. This was an enormous solution at a price that I could afford. I tested many other options and found that they either lacked key elements that were associated with other products or pricing was aimed at larger agencies. I stumbled upon Social Report and was pleasantly surprised at its capabilities, especially among the number of platforms is interacts with.

The product offers a lot of opportunities, but there are some things that are lacking, like the mobile application. The mobile app tends to be glitchy and crashes, but the browser version makes up for it.

If you're looking for a straight-forward platform that doesn't have the "sales-y" bells & whistles of the bigger brands, this is for you.

I really enjoy that Social Report goes beyond the create & post platform. It offers the ability to create automation which is great for us. We spend less time monitoring our client's pages and interacting with their audience one-by-one with automated interactions. Additionally, the ability to create Search Agents has expanded our ability to monitor client brands across platforms and outside of our monitored networks.

There are so many terrific features to Social Report, it's hard to pick just one that I like best. For example, their publishing calendar is the best I've seen available. Social Report pretty much pioneered the publishing calendar as it stands right now (we've been using it for a lot of years). Their competitors seem to use Social Report as the benchmark to try to catch up to. In other words, Social Report always seems to be several steps ahead of the competition, consistently adding additional features to their product that either improve the user's experience, allow us to get more analytical, or simply to add additional value to the product. The scheduling of report generation for clients is very valuable to us, the scheduling of evergreen posts and their built-in link framing tool are also key features that we really value.

I don't think there's anything that I dislike. We've been using SR for 3+ years, and at first it was a bit confusing, but that was years ago. Now, it's much more intuitive. The user interface is very powerful, and I have to admit, we don't take advantage of nearly all the benefits it offers.

I think Social Report is probably one of the most powerful social media posting and reporting softwares available. I know it was when we started using it. I highly recommend it to anyone who is interested in either demonstrating the work they've put into social media management, or showing the results of your efforts.

My clients like to see a monthly report - we create several monthly reports for each client, all of which are generated automatically and emailed to me at the beginning of each month. I simply download them and then forward on to the client. Some are more detailed than others, and they are decipherable by the average business owner. We also use SR for scheduling out future posting as much as impulsive, last-minute posting. I'm very picky about how a post appears on a page, and SR allows me to see what the post will look like before it's published, allowing me to change images if I want.

After being a Hootsuite and Buffer user for years, SocialReport has changed the way our team does business. I originally made the switch because I needed something with more robust reporting tools that didn't cost an arm and a leg. While this tool is still an investment I make each month, I was surprised to realize I could get rid of those other programs I was using for scheduling posts, curating content, and managing my team's posts. I feel like every week or so I discover a new feature the software offers. There is a lot going on in this tool (lots of menus), but it also does a lot too. They've done a good job keeping things organized so once you learn the way the menus work, it's pretty intuitive to find what you're looking for.

I wish the reporting tool allowed you to select which pages/profiles you want included. For example, if I add peers' or competitors' FB pages into my project, ALL of those pages' info is included in reports, when I may only want to see MY Facebook pages' info. I feel like this is something that would be simple to do, and it would add a lot of value.

I also wish there was a way to post to individual Facebook profiles (people, not page) and specify which group of friends you want to send to. For example, I have a group of just business contacts, rather than all of my friends and family, that I would send to via social report if I could specify.

Also, recently I haven't been able to toggle between content groups as easily. Something changed and it adds a few extra steps, which seems unnecessary and is annoying.

If you're looking for a robust scheduling tool that also has awesome analytics/reporting, this is the one to go with. If you have a team, then, you'll love it too! It feels a little confusing because there are so many menus and options, but once you dig in, you realize that it has so many options because it has so much capability!

Reporting - wows our clients and gives us great insights!

Scheduling - great tools for scheduling, repeating posts, sending posts to specific profiles or combos of profiles.

Automation - love the automation options for Twitter and Instagram you provide!

What I like best about Social Report is that it is extremely easy to use to publish and schedule posts, yet it is quite complex in the level of analytics and reporting. The number of supported social platforms is as comprehensive as any enterprise solution and the ability to share across platforms is extremely easy. There are many built in capabilities to utilize advanced engagement and SEO . Plus, the ability to create keyword searches and brand research can provide an enormous amount of business intelligence.

I would like to see a simpler interface for monitoring social channels. It would also be helpful to have more tutorial knowledge in the help center.

If you are looking for a very, high-powered social management tool for a price that is affordable for the small business, Social Report is the best solution I have found in over 5 years of using similar tools.

Social Report helps me manage multiple clients simultaneously with relative ease. It helps me to leverage similar data but to keep each account distinctly separate. This tool has allowed me to be a better consult for my clients by providing more information about not only their brand but the keywords in their industry and their competition. I can create regularly scheduled reports that can sent automatically to my team and my clients, as well as creating custom reports for one-time or continuous use.

Love the ability to create content groups that allows me to categorize my posts by subject matter. This is THE reason I landed with Social Report. I haven't seen any other platform offer a similar interface. 2nd benefit, Social Report is very reasonably priced. Other tools are way overpriced for companies with huge budgets. Social Report is very affordable and offers quite a lot of reporting to go along with their scheduling tools. 3rd benefit is that Social Report covers the platforms that matter to us.

Also, Customer Support is beyond amazing. They seem like a smaller team that really wants to help their customer succeed.

Reporting seems inconsistent with other sources, like they don't have access to the full set of analytics available from the source platform. e.g, LinkedIn engagment doesn' include all types of interactions... only certain kinds of clicks. I don't love the media monitoring aspect of Social Report. The feed is diffictult to follow and seems to have a significant delay. Also, I cant easily share/retweet content from the monitoring tool. I find that I have to do this in the native platforms, still, which reduces my ability to report on those actions.

In my situation I need to break down engagement with on company with 3 distinct components, each voice further subdivided into subtopics. Social Report is the ONLY tool that provides me with the means to report on social in this way.

The ease at which social report allows me to post social media for my businesses is amazing! I really like the options for which I can post, and the user-friendly reporting analytics that help me relay the information to my clients.

The only issue that I do not like is the app doesn't recognize my iPod 5, I assume since it is older. It doesn't keep the notifications in the app, but it does connect to instagram through the iPod itself, so it still offers app options.

I would highly recommend Social Report to anyone looking to post to multiple social media accounts in a timely fashion. The analytics are easy to understand, offer great filter options to dial down to what your client is looking for, and are available at any time. The customer service is quick and always ready to solve any problems that arise.

The problems that we solve with Social Report is having the ability to share analytics with clients in an easy to present manner. Also, the ability to post content repeatedly with the Evergreen feature is a excellent tool as well.

The program is user friendly and the support staff is available to help at all times. You can tell that the company tries very hard to keep their customers happy and are willing to take the extra step to ensure great customer service. I also found the mobile app very useful and efficient that I am able to use it on many platforms.

The only issue I have discovered while using the program is the amount of time it takes to upload multiple pictures. Uploading 1 picture is easy and fast but if you need to upload 2 or 3 or even a whole album, it is usually easier to upload directly on the social media site instead of through Social Report. Although, the mobile app is very useful, if the app could have more features similar to the website that would make it easier to use on the go.

The company I work for is striving to be socially connected worldwide so minimally posting 3-4 posts to facebook and instagram is expected. This application has saved time and made it easier to reach the companies goal.

The ability to handle multiple clients and their many online profiles.

My only complaint is how SR deals with Instagram. I know IG isn't letting third-party software publish on behalf of clients. That being said, SR still fails in this department. The mobile app, which is where I would expect to publish, just drops the ball. It is difficult to use, doesn't give reminders/notifications and is not at all intuitive. If SR could replicate the way Buffer handles IG, it would be perfect.

I would also like to see more integrations with SM platforms (Active Rain, Bigger Pockets, Zillow, etc...), but that is a back burner issue.

Finally, it would be great to purchase more Automation options without upgrading plan size. I do not need more than five Brands, but could use more Automating.

I enjoy it and would recommend it to others.

As a freelancing social media manager, I needed to able to manage many clients without signing in and out of a dashboard. SR was the only platform I found that allowed me to do this without charging more than $50. In addition, the analytics are wonderful.

It does EVERYTHING.

Before choosing Social Report, I looked into EVERY other social media management tool - Sprout, Hootsuite, AgoraPulse, Oktopost, Buffer, Sendible, Zoho Social, Social Pilot, Falcon.io, and more. I researched them all intensely and did trials with each one. They're all great, but none of them had all the features I needed. Whichever one I chose, I was going to be settling and having to do without crucial features.

Social Report has every single feature I needed and more. It was like combining all of those other tools into one comprehensive, all-encompassing system.

Go to the website and review all of the features. Sign up for a trial and see for yourself. Watch the tutorials to get a full idea of what it can do. If you want to ask me anything, feel free to leave a comment.

Regarding customer service (others have commented on that), I've never had a problem. I suppose it depends on how quickly you need or want a response. I usually get a response within 24 hours. So no, it's not instant and they don't have live chat. For me, I've never need a response faster than I've gotten one.

Since I have to pick something...

- The analytics are intense. You're getting A LOT of information. It can sometimes be overwhelming.

- The app could do with some serious improvement. It's only purpose now is to send Instagram posts to your phone so you can post them.

Look at the price and look at the features. There's no comparison.No other tool does what Social Report does.

Social media management and reporting is time-consuming and there are a lot of moving parts. Social Report saves me time and gives me the data I need to dig in and get answers to questions.

I'm loving Social Report so far. I've been a user of Buffer for 1.5 years for my agency, but everything is separate. I like having my projects in a row. I can get to my analytics quickly. I can look at my social inbox and see all of the reviews and comments at once so that I can respond in one fell swoop.

Mobile capability is non-existent. Not a fan of having to go into the desktop version to do everything. The only capability it has on mobile is to remind you to post to instagram, which is actually very helpful.

If you can schedule all your updates via desktop and don't rely 100% on mobile it can work for you.

No way to automate response to google reviews, no way to respond to yelp reviews.

One stop to see all messages across all brand channels.

Social Report makes message automation incredibly easy. We are a church, and we share a Daily Bible Reading 6x per day (twice a day on Twitter and in 2 separate Facebook pages). With SR, it's easy to set up the post, attach the image, and schedule it to recur exactly when I want it to.

I wish there were a better way to share retweets. I still use the free version of Buffer to schedule retweets, and I'm hopeful this functionality will be added to Social report soon.

Our team has a myriad of profiles to manage, and Social Report makes it easy for each member of our team to view, schedule, and report on the profiles they manage individually, while giving me a bird's eye view of everything happening on our pages.

1. Pricing if really competitive. Great rates and value, especially when compared to the features provided.

2. The platform feels very mature and well organized. Usually for social media platforms at this price point they feel less polished with less features, but it really feels like an enterprise level offering.

3. There's something for everyone here. Whether you're a company looking to just manage your social channels, or an agency with multiple clients, they scale really well for both.

4. The reporting and analytics are fantastic with Social Report. It was the reason I switched.

1. Wish they had a better preview option when creating posts so that you could actually see what everything looks like as it is on each channel.

2. I'd use brand, client or company instead of "project" for organizing different groups of social channels, or at least give the option of naming that how you'd like.

If you are starting your agency or company this is the best platform I've seen in terms of value vs. features and you can't go wrong.

I use Social Report for my social media agency clients at this time. I've been happy with what I've seen so far as it provides me an affordable option as a start up to do so.

I like the fact that I can have various projects and be able to schedule everyone's post how they need to be. I also like that I can setup keywords/hashtags that I want to follow to determine if I need to switch out the hashtags I'm using to help with the overall reach.

I dislike at times how when I post it won't post to Facebook. I'm still working out the kinks so that the posts will post to Facebook and not just Instagram and Twitter. At times it will tell me my scheduled post has posted when it hasn't.

The benefits outweigh the cost. It's the best investment that you will ever make. What are you waiting on to switch?

Detailed analytics. I am able to see how well things are really going compared to Hootsuite and other platforms. It helps me get the right information to my clients at the end of the month when putting together their month end analytics reports.

The team at SocialReport have put a lot of thinking into their design (to make this easy) and their functionality (to automate the features that would really help most).

They have some useful training videos, but it wouldn't be too hard to add a lot more. I am all in favour of self service and if there were more video to help with the more details functions then this would really help. Integrations with other tools would also help.

I have been a social media and digital leader for a number of companies (including leading it for IBM ac ross EMEA) and have used many tools in my time. SocialReport stands out from the rest and I would recommend that anyone check it out before deciding which way to go

I would never fully automate my social feed, but being able to automate the content sourcing, as well as some of the hashtag insertion and attribution, really cuts down the time it takes to share great content. From one Twitter account alone I have been achieving a sustained 30-day reach of almost 14 million, using SocialReport almost exclusively.

You can tell this team cares about how their product is being used. The software has more features than some of their larger competitors and honestly, their support team is human and cares about your satisfaction.

When you publish a post, it seems like some of the steps could be eliminated or simply toggle settings, but there's a lot of functionality built in so I am sure there are more reasons why it is done this way.

Social report gives us the visibility and planning perspective we need to manage a volume of accounts. It seems like the software will advance more quickly than others because they aren't trying to take over the world, just make awesome software.

That the platforms allows you to set up multiple projects for different brands or projects under one overall account. Social Report has the ability to assign user roles and approval and reviews. They offer nonprofit pricing to nonprofits. We can assign volunteers roles to specific projects and social media profiles, and have it all be reviewed centrally for approval. Reporting features are helpful — and can also provide combined reports on all projects by creating an overall Project with all social media profiles listed there which will provide an overall snapshot of all social media activities.

Would like to be able to hide, ban or delete comments from Social Report where appropriate, have to log in to the social media platform to do this, although it doesn't happen too often. If you make edits to the automatic Facebook post, such as the auto image, lead in and title, Social Report will replace your display URL with a shortened URL, however a plus is that Social Report does let you edit the image uploaded and the title and descriptive text and lead-in, which you cannot do when posting straight from Facebook.

Social Report has a great customer support team. They are very responsive to communications and seek to help resolve any issues with the platform. It's a great platform if you have multiple brands or projects to manage.

Consolidation of social media posting, versatile across many platforms. Not having to use numerous usernames and passwords to log in to dozens of social media profiles to manage them.

I'm a true techie and love technology and fancy features. The best part about using Social Report is having every feature you could possibly want and need all in one social media platform.

The only thing I didn't like was the interface. It used to be one and outdated but that has changes recently and it looks much better now.

I challenge anyone to stack the features that social report has with any major social media platform against their price. You will slowly see the competition disappear.

I'm able to keep my clients social profiles populated with good content b/c of the evergreen feature and the RSS publishing. They have a lot of features that can save you a ton of time doing social media for yourself and your clients.

I like the plethora of information I can pull from attached accounts. From demographics to key audience metrics, it really helps me dial down the right messaging for my audiences. Being able to attach multiple platforms to a project to gather as much data as possible is a win for me as I don't have to pull it from multiple platforms.

I only use the desktop version but the relinking sometimes is a pain. I understand that's probably since the pages I work with are verified, but I lose data sometimes :(

The PDF is great and I can pull out the pieces I want to share easily. It's made month-end reporting a lot more simplified!!

I love that you can color code everything in social report when it comes to scheduling content. It also has in-depth reporting with a lot of different analytical graphs for each social platform. It has been an integral part of managing the social communities of several different businesses I create content for. I use it mainly to track audience growth, view engagement totals and changes over time, what posts are doing the best, and scheduling content.

The support is not always great. It takes sometimes a full day or so until I hear back from support. Though they are great about solving problems, they aren't always timely.

Social Report is a fantastic tool for social media scheduling, monitoring, and analyzing. It's a huge step up from HootSuite. As the owner of the account, you may get better customer support which is my only pet peeve. As a user, not an owner, the support is not very timely which isn't great when you need fast troubleshooting. I don't know where we would be without it when it comes to scheduling, the color coding and organization of it all is fantastic.

I work to make sure the content we are producing is providing positive results for our clients. Social report has helped our team to report accurate results to clients on a number of different graphs and pie charts. It also is incredibly organized and keeps us all clear on what content is scheduled and what needs to be scheduled.

The versatility of the platform is completely mind-blowing. From automations to evergreen content to robust reports; I love that if I can dream it we can likely make it happen with SocialReport.

The interface ... haha. Like it hasn't already been said by many others!

It's so dated and it just needs to be updated.

Give it a test drive and use it like crazy for a couple of weeks. And don't let the interface scare you away.

Handling a large number of social clients and social marketing deliverables in one, easy-to-use and affordable platform.

I love the white labeled, comprehensive reports I can present to clients with just a few clicks. I also couldn't live without the many automations they offer and then finally I like that my clients can have their own access to their Social Report projects.

The user interface is still a bit dated and not as user friendly as it could be. I have also come into glitches when scheduling pretty frequently. That being said, help tickets and calls are answered promptly.

Make sure you explore all Social Report has to offer. They have some hidden little gems. Their newsletter helps with this.

Running analytics reports for several clients across several platforms was proving very time consuming and expensive with other solutions. Social Report has virtually eliminated this business problem for us.

The ease of use on Social Report is my favorite feature. With easy to follow video tutorials, it may the be the easiest to learn and use.

The only complaint I have with SR is the login screen. I have to second guess if my screen is dirty sometimes because the login box design has a blurred out edging that makes it difficult to look at (totally aesthetic preference though and UE is far more important which SR is winning at )!

Everything you need, and nothing you don't! Easy and understandable.

Automation in response time has saved countless hours!

Social Report has the most comprehensive that we have used so far. It has almost everything that we need to make social media effectively for us. Their reports are very in-depth and really help us understand how social media marketing is impacting our client's businesses.

We have nearly no complaints from Social Report. We are just patiently waiting for the Facebook Ads reporting to fully launch.

Continue to work on the ads reporting.

It helps us with reporting and efficiency. We manage over 400 social media profiles and this software easily saves us time and money.

Social Report contains every feature you could possibly hope for in an easy to use interface at an incredibly reasonable cost.

Nothing. Everything is amazing. Social Report is one of the best tools i've used and the price point makes it a must have for any business managing multiple social media accounts.

Just do it. It's by far the best social media management product on the market (at least that's not hundreds/thousands of dollars a month)

Managing multiple real estate agent social media accounts across many platforms, scheduling posts, building a library of evergreen content, and much more.

I like the abundance of features including an aggregated social inbox, team access, keyword & hashtag search, etc. There are far more features with Social Report than with some of the other platforms available on the market.

The layout isn't very user-friendly. It takes some time to figure out how to navigate the dashboard. It's a bit messy and overwhelming.

We're using Social Report to manage 3 brands' social media handles with a team of contributors. Social Report has features like goal setting and reporting, as well as the basic features like scheduling.

Multiple reporting and listing features with an affordable price tag. Definitely a step up from HootSuite for sure.

This tool would be completely solid if it had more competitive reporting features. It's really difficult to compare engagement with competitors numbers. Also, the calendar view of scheduled posts for the months could use a bit of a design update! Let's get imagery visuals and some color coordinating options in there please!

Our only issue so far is the lack of competitor analytics. We continue to utilize another tool for this reason.

The interface with social platforms allows managing content across social channels easy and with platforms that others do not. Post straight to Pinterest boards, easy interface with Instagram on mobile, Bloggs, review sites, and much more. The perfect management platform for agencies. Management of links with Web Frames.

Sometimes it is difficult to get a hold of support. The Mobile app is difficult to use. Some repetitive tasks could easily be automated to ease completion of tasks. The dashboard can be clunky and not as intuitive as I would like.

I called and asked for features that were not currently available and within 1 week, they added 3 of the 4 features I asked for. They offer more social platforms than HootSuite, and sprout social combined.

How do we efficiently manage multiple accounts on hundreds of channels? Social Report is a cost effective solution. We are able to manage our clients' feeds and expand platforms to reach audiences on different platforms with the same click and content.

Social Report is easy for my team with limited marketing experience to use. We manage multiple social media platforms for multiple locations of the same business and are able to cross post and stay organized with SocialReport. You do not need to be a social expert to use this platform. I also have the ability to track our overall social media growth with there very visual analytical tools. I use their charts and graphs when presenting to my C suit.

I wish it was easier to tag businesses in posts. I find we have glitches and my team can tag the wrong business.

This platform will allow an entry level marketing team to succeed. It is easy to use and very analytical. It will help guy your social strategy from a very holistic level.

We manage multiple facebook pages for the same business in different locations. We love the ease of crossposting our blog posts to these pages.

They REALLY have all in one software. All the features you love on hootsuite, meetedgar, sendible and agorapulse, all of them are here!

Yup, automation, autopost, evergreen autopost, social listening, campaigns, autoschedule, everything!

You need to improve your ui and charging time

Just test one week and you will be in love

We manage multiple accounts with our different locations, automation is a time saving, also the publication calendar is a killer. Imagine you have hootsuite + meetedgar + sendible in one software.

Having one solution that handles most of the features that I need for my clients; reporting, analytics, multiple social media platform posting, Social Report has satisfied my clients needs.

Uploading video content is not as easy as it would seem. Every time I try to upload a video, it converts to a picture, causing me to use another system for videos.

You still may have to use another platform for video uploads, but other than that it is almost perfect.

I am able to receive all the reporting analytics and more that I need for both my company and clients. Social Report handles everything in one solution for me instead of using multiple platforms.

I love the scheduling as well as the reporting capabilities of this product. It's convenient and efficient to use and has cut down on reporting time drastically

There's not much that I dislike about this product, however I have come across quite a few bugs and glitches, however these issues are resolved fairly quickly once they have been reporting to the support team

If your main concern is reliable, in-depth reporting and analytics, then this is the software for you! Highly recommended

The main business problem that is solved with Social Report is definitely the reporting, once you get the hang of the software.

Based on my previous experience, I believe Social Report is the best reporting tool I've ever experienced.

It's so deep detailed with lots of analytic and info pool.

The engagement part needs a little bit enhancement, but so far it's great!

My business includes reporting for lots of social profiles, +200 profiles I have to monitor them and track their deep analytic details. and here comes the best part of Social Report tool

I've been using Social Report to manage the social media for my university department for over a year now, and it's fantastic. I love how easy it is to manage all of our posts, and I especially appreciate the ability to do bulk scheduling. I've never had a glitch, never seen it down - it's extremely reliable.

The only thing I think could be better is making it easier to post multiple photos on a post. However, the rest of it is super easy to manage.

I love being able to bulk schedule social media posts, across platforms, all at once. Preloading the calender is a breeze, and saves me so much time and effort!

I like the goal function. It's nice to be able to have everyone on the same page as far as goals. I also really like the calendar view. It makes content super organized and easy to see.

I think the reports could look better. They are somewhat confusing and not very organized.

Consult the Social Report team when needed.

Organizing content. I'm doing this through the content sections.

Social Report has robust features! The analytics are incredible. I love having the ability to do recurring evergreen content. Also, being able to put the content into "content groups" and turn off/on at any point is phenomenal.

Nothing really. There is a learning curve when you begin. However, the time you SAVE in the long run is nothing compared to learning how the platform works.

Do the trial and jump in! If you're a professional, it is time you use a professional tool.

I'm learning which posts my audiences respond best to, both for myself and my clients. Watching and tracking ROI via Social Report is extremely helpful. I also love the dashboard!

There are really a lot of feature that are astonishing, so it is very hard to mention which one is the best. For example, their publishing calendar is the best I've seen available.

One of the other things I like the most is that Social report is always the leader and other tools catch up.

At the beginning if seemed pretty confusing, but support makes it easy to get on board.

Go for it. Do not hesitate

The problem of having monthly reports. The benefits that we are getting is that we can easily get monthly reports.

I like that Social Report allows me to manage all of the social platforms we are on from one place. It is the only platform I found that has that, and all the functionalities I need to do my job well.

It's great that Social Report is consistently updating and improving things. However, I wish they would provide an alert for each of these updates/improvements. Some days I will login and something looks completely different and I have to do some digging to figure out the details of the changes.

I am now able to manage all social channels from one platform. That's definitely the biggest problem solved/benefit for me.

Social Report has a wide variety of networks supported. Auto-scheduling is easy.

I wish the mobile app had a few more features, but it's good enough.

Take the time to check out Social Report, you'll find that it's better than the rest!

Other platforms were good at a few things, this one is good at many. Exporting reports is easy and introduces new value to our clients.

Asides from the amazing pricing, I love that you're given a set amount of standard user accounts, and that this one application connects with literally almost all of the major social media networks' APIs.

The user interface is in need of a major upgrade

Evaluate the software based on its pricing and overall offerings... in my case I decided on pricing against allowed number of users, allowed number of reports, allowed number of projects/social channels, and number of supported networks.

Beautiful reporting and I love that all the data I need to make a proper assessment can be accessed through a single portal.

I can manage all my custumer social media profiles from one place and make diferent projects for each custumer.

Not fully translated to other languages such as spanish. There are a lot of bad translations.

I can manage all my customers social accounts in one program. Also it gives a lot of information and data for reporting.

Reporting is off the hook! You can make it as simple or as complex as you want. I also love the white label option, so the dashboard and reports have my branding on them.

There is a learning curve. There is so much to the platform it takes awhile to understand all that is available

The feed is hard to understand

Understanding the audience and one stop shop for social posting and analytics/

I love so many features about this program. I think the price is reasonable, it allows me to connect all of my social media channels at every level, I get to keep track of the competition, I can respond more quickly, and the reports have really made my life so much easier.

I had a few issues trying to navigate the features. Sometimes when I try to post to Instagram it does not always transfer through to the phone app.

I am able to see the campaigns that work and which ones do not. I have used the search agent to find new business that I would not have been able to find otherwise.

My favorite part thus far of the Social Report social media management platform is the advanced analytics, the price and the best of all - the ability to track keywords/hashtags.

I would suggest possibly work on polishing the UI a little more, and working on the mobile app. It definitely needs work, especially on an iPhone X.

I have clients who rely on hashtags to run social campaigns, and the ability to track social hashtags and keywords within the app is great.

I love that photos can be pre-uploaded for easy access, that you can search for GIFs relevant to your content and that you can see your entire posting schedule in calendar form.

There's a little bit of a learning curve to posting that I haven't completely figured out yet. I also hate having to scroll down to click submit when adding photos or GIFs

All the clients I do work for can be found all in one place, I do not have to go out of Social Report to share anything.

Social Report offers a top notch social media platform. Their customer service is fantastic and it's always a pleasure to work with them.

I have been very pleased with their service.

Don't wait, sign up today!

I am looking to streamline social media management for my clients, Social Reports platform makes this happen!

As an agency, the ability to white-label the platform, the in depth analytical reporting features and the ability to have clients log in, review and approve or disapprove scheduled updates helps us ensure we are on message and creates a layer of checks and balances mitigating liability on our part.

There's not much that can be changed about this, but having to re-authenticate accounts can be an issue sometimes. In all fairness, this is something from the social platforms and not Social Report.

I would at least try the platform out. They are CONSTANTLY making improvements and enhancements. The support team is very receptive to suggestions and feature recommendations. Customer service is unsurpassed.

Providing a centralized management platform for our agency in turn providing a higher level of quality and service for our clients.

Excellent analytics and the ability to customize images and headlines on links. It's also affordable, especially for nonprofits.

If I have a post I'd like to appear on Twitter, Instagram, and Facebook, it would be nice to choose different times within the same window. Currently you either have to post them at the same time or do three different posts.

Better analytics, easier to schedule Instagram posts, affordable for our nonprofit, can customize images and headlines for links.

I like the reporting, it really helps...

Scheduling sometimes gives problems.....

I would recommend this to anyone.

The reports allow us to better analyse where we can better the social media strategy for the clients, mostly because they are so comprehensive.

I don't have to log into multiple places to see my metrics for each client. Its nice that i can jump back and forth between them and compare if necessary. Plus I can add multiple networks and analyze them all at once.. what a time saver.

There is so much that Social Report can do that all my options can be overwhelming and probably a little of a learning curve on to how to use them all.

Absolutely!

I'm able to show my clients many things about their social profiles which they didn't know quickly at a glance. I only really use it for social reporting but it is capable of so much more, i realized i have to explore the tool more.

I really like the ability to schedule and publish all of my social media posts from one dashboard. The best part that Social Report that they allow Instagram Direct Posting from the dashboard. I also love the reporting functionality across all of the social channels!

The interface takes a bit longer then expected to learn and master.

Social Media Management, Reporting and Analytics

I like that Social Report has such robust reporting capabilities.

I wish Social Report was able to show in calendar view, any posts I've made to social media platforms, from those platforms. Currently, it only will show on the calendar, what I posted from Social Report.

We have been able to get a better handle on our social media and to see what is working, as well as what is not.

I like their reporting and their scheduling feature and the ability to have a good control over my social networks

There isn't something that I dont dislikr, because the app is just amazing

It solved the problem of having an eficiente app to control all social channels. Tried many social manager tool before and there isnt something similar like this one.

I love how easy it is to schedule posts and use the reporting

The fact that you cannot connect multiple images and that there is no way to post on Instagram (very aware it is out of SR's control) - just stinks in general

Using social report eases the time it takes to post on multiple platforms! The detailed and customizable reporting available is awesome

The amount of channels social report monitors beats any other competitor. I honestly, search for one place to integrate ALL social channels PLUS email marketing channels and Social Report does it.

Cost. It's high. If your clients don't depend on these reports, I don't think it's worth it. It's quite pricey for a small business and pricier for an agency.

If you have the money, do it. If you don't, just spend the time looking through individual analytics.

Social media monitoring can be hard when you have to use multiple platforms to analyze every channel. Social Report makes it easy. One stop shop.

I have found that the support for Social Report is amazing - fast turnarounds and a great understanding of my questions.

We would love to be able to see Facebook page feeds associated with pages that we follow (not just our company mentions) - we understand that this is a feature which may be integrated in the future.

Using Social Report we have been able to handle a variety of social media accounts and generate detailed reports for our clients.

It has a lot of options for reporting and analytics. I can slice and dice my numbers using channel, account and even custom fields.

Some of the widgets do not have an export option, so t figure out how to get the data behind those.

Check out the analytics, the channels and platforms you need and ask their support they are good at answering questions.

I think it has made posting on social media, analyzing data and metrics much easier. It saves time and gives an idea of the efforts quickly!

I like that you can run a variety of reports quickly.

The app sometimes does not work correctly, and it often disconnects LinkedIn accounts.

Take the time to watch the tutorials so that you can utilize all of its reporting and monitoring functions.

Social Report allows us to successfully and proactively manage our social media clients pages and accounts.

I like the overall included features! Ability to schedule posts to many social profiles and accounts in one platform.

Waiting for the Instagram scheduling/posting to be available

Social Report is always improving and sending out updates and newsletters.

TIME! Being able to schedule to multiple platforms in advance, the analytics and automations are nice too.

Very user friendly and easy to keep track of employee's work

I don't like the follow back option. Although convenient, it does not filter per client.

Make time to accurately enter all information for each of your client's platforms

Being able to post unique content!

Fantastic product! It's amazing the amount of tools and social accounts on a single platform!

Anything! I see no negatives! The platform is very good!

They are easy graphics and the huge amount of connections!

Social media accounts can be compared side by side.

Slow responses to enquiries and to current customers.

It might be cheaper than competing products, but have a look at other tools as well. Choose the one that suits your needs.

We can usually find metrics for accounts we've added, allowing us to show our performance.

The robust data it provides and the continuous improvement in their services.

At the beginning, the data can be overwhelming but if you are serious about your craft, you will appreciate it. Social Report is like a school in itself. The tools and features of the software give you insights.

Social Report is an amazing and cost effective tool. The features you are looking that are fragmented in other software will most likely be present in socialreport. Use it and become a brand ambassador myself.

-Summarized data that social media channels don't provide.

-Publishing and lead generation

-Community nurturing

-Response management

-There are a lot more!

Once you find your way around the amount of information you can get is just incredible. Really useful and it really helps to keep our customers engaged with the data.

Difficult to get your head around at first but the support is off the scale good, so I wouldn't too much about that.

Give it a try, you won't be disappointed.

Giving our Social Media Customers easy to understand data to help them.

Ability to post to multiple networks simultaneously.

A bit intimidating to figure out at first.

Posting items at times when someone might not always be able to post and delving deeper into social media analytics.

Comprehensive reports and daily emails - it's fantastic!

Sometimes the generation of comprehensive report takes a lot of time

The product allows you to save my time

- publish data to social networks

- reports by network

- data visualization

- and more, more, more

I love using this product for our social media. The customer service, especially by Reggie, is amazing! I would definitely recommend Social Report for all your social media needs, it makes managing multiple social media accounts easy!

There is nothing I dislike about this product

Having multiple social media accounts and projects, monitoring and staying on top of all accounts.

The report did not provide the data needed.

False advertisement. I tried contacting them numerous times to see what I was missing as it advertises itself to provide a rather in depth report and they ignored my calls, emails, and messages. If you check with the BBB they have a D+ rating.

No benefits.

You can find a holistic view of all items relating to social.

Sometimes the data was not very accurate with other tools such as Google Analytics.

Clients did not see social benefits to conversions. Tool provided more insight to the benefits of social.

I like the content syndication and ability to schedule bulk content

I dislike the face that there are't preset sizes for each social media platforms images when editing

Saving time with social media and analytics

The analytics and scheduling are very easy to use

Monitoring is difficult on Social report. Hard to keep track of accounts.

It is great for scheduling content and generating reports, but not good for monitoring ads.

Getting leads

its scheduling and rporting features.

I also like the ability to search.

At the beginning it was the colors but, its just colors

having the control in our social media