The platform is very user Friendly, it gives you very punctual information, it has a Lot of features that if you have the money and are willing to Pay, it will give you very useful information.
You can download as many reports and comparitions as you want.
It has a Lot of global information to compare with.
Everything has extra cost. There are very good features that the Basic plan doesn't include. So, if you want them, you have to upgrade, and it isn't cheap.
The costs are very High. I dont like the fact that you have to pay for every profile that you want to analyze.
I think they should at least give you the opportunity to add more than 5 profiles in the Basic plan.
I have tried some other social media analytics platforms, and Socialbakers it the friendliest and the one that more accurate information gives you.
They have many useful features that if you have the money and are willing to Pay... this is for you!
It gives me real time insights of my social networks, more complete than the ones that the social networks give you for free. They are very accurate, and there is a comparition of 365 days.
The reporting is very helpful, beacuse those reports are customizable.
Dear valued customer,
Thank you so much for leaving this thoughtful review. We are pleased to see that you are happy with your experience and are getting the most out of your reporting!
We are sorry to hear that you find some of our features out of your price range and would encourage you to reach out to your account manager or contact us at firstname.lastname@example.org so we can talk in person.
Have a great day,