Socialcast

(25)
3.8 out of 5 stars

Socialcast is the enterprise social networking platform that connects people to the knowledge, ideas and resources they need to work better together.

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Showing 26 Socialcast reviews
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Socialcast review by <span>Santhosh G.</span>
Santhosh G.
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Okay but not a great collaboration tool

What do you like best?

The social media like feed mechanism is nice. You can like the status and comments which are very familiar to what we have been exposed to Facebook's like or Twitter fav. All team members can collaborate by giving comments and participate in the discussion.

What do you dislike?

This tool cannot be used for issue tracking among the teams. This is a real pain in a collaboration platform. It is also extremely expensive compared to any competitor products in the market segment.

Recommendations to others considering the product

Try out Slack for team communication and collaboration. If you want to have simple project management and team collaboration tool, try other tools like Basecamp.

What business problems are you solving with the product? What benefits have you realized?

Collaboration and team communication. It is okay if you want to do some announcement or a quick opinion sharing. But more than that this tool sorely lacks the stickiness features which are present in software like Slack or Basecamp.

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Socialcast review by <span>Alex M.</span>
Alex M.
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Software to implement an internal social network and very useful to improve team collaboration

What do you like best?

Using SocialCast you can create an internal social network for your company and start to integrate coworkers and estimulate team communication and collaboration when working in projects.

The software has a good usability with a friendly user interface that can help people accept the system. After creating your profile you can start posting updates, sharing files and chatting to all member in your community. You can also easily explore the members directory to find any specific person.

SocialCast allows you to create "public spaces" that are like groups created to talk about one specific subject. People can join in if they want to and share ideas or ask questions/surveys to others members.

SocialCast is a simple software that tries to bring simplicity to users instead of showing a lot of features that won't be used by regular users.

What do you dislike?

In our company we use an "freemium" version (up to 50 members). It means that we got it by using some other Vmware products. So you can't use it for free for small companies or teams and have to pay per user/month after your trial period (30 days) expires.

Another thing that sometimes does not work so well is the search tool. If you search for something inside a group, for instance, you won't always get what you are really looking for. Searching for shared files is not so easy too.

Recommendations to others considering the product

You should first use the trial version for 30 days hosted on cloud to check if SocialCast fits your needs. Keep in mind that is a simple software that delivers social network feature for companies and it help people get in touch to improve teams integration. But it should be estimulated inside your company (maybe using internal polices) to make people start using it.

If you want to deploy it on your own infrastructure it may not be so easy as when you use it hosted in cloud and you probably will need some assistance. You should also note that the price is not the same too (both ways you will be charged by user/month).

What business problems are you solving with the product? What benefits have you realized?

We use SocialCast to create an internal social network for employees to help them integrate with other people in different areas and improve their own productivity when working in teams. It is an environment that can be use to share ideas and documents but also for social interation.

We are now starting to use it to schedule our meetings and to deliver important messages to everybody in a simple way instead of send tons of emails everyday.

What Team Collaboration solution do you use?

Thanks for letting us know!
Socialcast review by <span>Vinicius S.</span>
Vinicius S.
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Great tool for team colaboration/communication and very helpful to organize projects

What do you like best?

SocialCast is useful to integrate team members and improve collaboration between them. You can create public spaces separeted by subjects of interests and put members inside. Another great feature is that you can follow a member to see any thoughts and ideas shared in the social network.

Private messages are also available to create a privacy between members whenever is needed.

To find any member or group that is part of the community you can explore the directory and search for it.

The tool used to "thanks" another member for some accomplishment is amazing!

Another essential feature for us is the single sign-on (SSO) support. We use it in our company and helps to convince people to adopt the platform. Integration with external services is also very useful to concentrate efforts in only one place.

What do you dislike?

I think if there were more administrative features available the product would be improved.

Would be very nice if your environment could be easily personalized to match your company visual identity for instance.

We had some problem with mobile app usability and notifications.

The software is a little bit priced because it is charged by user/month and depending on the deploy category choosed. For companies with a lot of workers the price can increase significantly.

Recommendations to others considering the product

As we should do with any software you should first use the trial version to test the product.

It may be or not useful for you regarding your needs.

If you are just looking for a private social network to interconnect team members, share some files and get updated about projects and other subjects, SocialCast may solve your problems.

To use SocialCast you can deploy on your own infrastructure or use the hosted version (SaaS) provided by the vendor.

There are plenty others similar tools available so you should also compare prices to find the most suitable and affordable for you.

What business problems are you solving with the product? What benefits have you realized?

We use this product to integrate team members working in several projects. It is used mainly by IT department.

Sometimes we have to update all team members about any progress without flooding them with a lot of emails and taking chances to forget someone. We also use it to share commom files related to projects and to schedule meetings between specific groups.

Socialcast review by <span>Dhaval S.</span>
Dhaval S.
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Great user interface, user friendly, best social network features and best group functions.

What do you like best?

1. Socialcast has a a great user interface and it is very user friendly.

2. I like that I can communicate with coworkers and read periodic updates or funny stores (i.e. the woes of our new parking entrance).

3. Features that are a part of the most popular social media tools. @, multimedia attachments, tagging, following, content filtering/streams, groups, privacy controls, email summaries of recent activity.

4. It is a great social network for team projects, where you can share and keep files for records in a single place.

5. Comments also allow for a more fluid back and forth than emails.

6. I like being able to crowd source questions within my work community.

7. Where I could send an email and get one answer, with Socialcast I can send the question to an entire group and get multiple answers from different perspectives.

What do you dislike?

1. I don't like that you have to post to specific groups.

2. I wish if I posted something, it would send out a blast to everyone.

3. Sometimes when I tries to post pictures the, it does not post the right side up.

4. Unless I'm in a certain group, I cannot see what people post.

5. The groups are not easily searchable.

6. live chat app facility is not there.

7. We do not have the cloud version and the version that we have does not have the full functionality (yet) of the cloud version.

Recommendations to others considering the product

1. It's a decent way for employees to communicate and customize their profiles, but you should require employees to use it every so often otherwise it loses its value.

2. Its a really good social app for team projects.

What business problems are you solving with the product? What benefits have you realized?

1. Socialcast helps increase communication between employees Across several different Business Units.

2. It allows them to share experiences and helps resolve any issues that a given individual may have.

3. Providing groups an ability to reach out to the community of corporate users who would not go to their website or sign up for their e-mail list.

4. The on demand content and ability to create content, groups, or pose questions to the masses or directed to multiple groups allows for great interactivity without the clutter that e-mail causes.

Socialcast review by <span>Charles W.</span>
Charles W.
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Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

One year and counting

What do you like best?

Socialcast has an easy, familiar and intuitive interface - our 700+ employees had little trouble adapting to the system with only a basic introduction. Also, it's easy to track adoption and engagement using the admin tools provided. the "Thank You" system has replaced other appreciation/acknowledgement systems we had in place, mostly because it is so easy to use.

What do you dislike?

It would be more useful as a company wide reference tool if there were a way to broadly organize files and make them available and searchable. This is not what the system is designed for, I realize, but it would make it a more comprehensive tool for our organization.

Recommendations to others considering the product

Socialcast is our first ESN implementation and it is working out well, with few of the issues we thought we might experience. It's a big leap for a bank, but it's paying off.

What business problems are you solving with the product? What benefits have you realized?

Better communication in all directions, employee engagement in company-wide projects, project and team meeting organization, strengthened relationships throughout our geographically dispersed organization. We have essentially consolidated our internal communication to Socialcast, eliminating a variety of channels previously developed on our intranet. We haven't realized the misuse issues we were fearing, since employees have been shown to be naturally responsible on the system. Out of our 700+ emplyees, we still have roughly 100 who have not yet posted a message. Our challenge is to maximize the engagement of this resistant group, many of them top tier executives.

Socialcast review by <span>Kamil D.</span>
Kamil D.
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Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Great way to find information and experts fast.

What do you like best?

I like the ability to opt in and out of various groups and messages so that I get only the information that I want and need. This is very different than email where I am bombarded with more than 100 messages per day and spend more time glancing at them to see if they are important or not. We have also integrated federated search at my organization to add another layer of being able to find the experts, groups, and information that our employees need to find quickly on a daily basis.

What do you dislike?

There are many groups within our community of almost 2,000 people. It's sometimes difficult to figure out and find groups that may be of interest to me. It would be nice if there was some sort of predictable system that suggests groups that may be of interest to me based on groups I have already joined, the tags and @'s that I use so that the community becomes less large feeling, especially as a new employee coming in.

What business problems are you solving with the product? What benefits have you realized?

Several business problems are being solved: Finding the right person to ask questions; finding information relative to the work I am doing; socializing with folks that I may never meet on a day to day basis.

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Kate from G2 Crowd

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