What do you like best?
It is easy to consume social, but contributing takes much more thought and time. CDW's Social Chorus deployment has minimized the time and effort for coworkers. We now have curated and company approved content that can be published to our social network of choice in a matter of seconds. No more wondering if the content is appropriate or what you should say; our internal Social Media team has taken care of those steps, while still providing us the ability to customize the message and timing. The web dashboard is great, but the daily email with two featured pieces allows me to be social without ever leaving my inbox. I am also hopeful that we can integrate SC into our internal social tool soon.
What do you dislike?
As a user there is very little to dislike. Really the only downside I have seen is clicking on a piece of content in the email and being directed to the main web page versus going direct to that piece of content. If you want to share immediately, it is perfect. However, if you want to view the content in the email first, it requires a little extra effort. (This could be a glitch in CDW's deployment.)
Recommendations to others considering the product
I was part of the RFP process for the platform and was very impressed with the product. As a former owner of a SaaS Sales Enablement platform at CDW, I would recommend this product for user experience and ease of integration.
What business problems are you solving with the product? What benefits have you realized?
I use the platform to share information across LinkedIn, Twitter, and Facebook. Our social Media team curates business content, but pulls in some fun/intriguing articles too. I also use it as place to learn and keep current.