What do you like best?
Free, simple to use, quite interesting
The RSS feed that you can use in an RSS reader to get the news of your alert (my favorite feature)
What do you dislike?
LOTS of mention missing, very old content presented as new, no noise filtering
Recommendations to others considering the product
It is nice for testing, but not usefull for brand monitoring
What business problems are you solving with the product? What benefits have you realized?