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socialmention

3.2
(5)

A social media search and analysis platform that aggregates user generated content from across the universe into a single stream of information.

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socialmention Reviews

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socialmention review by Timothy J.
Timothy J.
Validated Reviewer
Verified Current User
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"Why does it even exist?"

What do you like best?

There's literally nothing to like about this service. It feels like socialmention was developed in mid-2000 and since then never updated.

What do you dislike?

I've used socialmention a few time and thought that something is wrong with me as it found nearly nothing relevant to the search queries. Having tried it once again, I've noticed that nothing has changed - there is no improvement, and literally, no reason to use this service at all.

Recommendations to others considering the product

If you need a good social monitoring tool, this isn't the one. Check Mention, Google Alerts or TalkWalker Alerts for a more relevant and useful app.

What business problems are you solving with the product? What benefits have you realized?

socialmention should, in theory, find some detailed mentions of your companies, however, it never manages to produce any relevant or useful results. In the age of Google, socialmention has no reason to exist.

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socialmention review by Chad I.
Chad I.
Validated Reviewer
Verified Current User
Review Source

"One of my go-to analytic dashboards"

What do you like best?

It is quick and offers a great snap shot of the volume of your Tweets & Twitter presence. If you are looking for a magic bullet to show your client how much impact your campaign gained on Twitter...this tool is your savior.

What do you dislike?

Under the "Free" dashboard you are limited to only receiving weekly results. It would be nice to have the ability to set a date range to allow for a more broad volume of data.

Recommendations to others considering the product

Test out the dashboard and see how effective it is for yourself!

What business problems are you solving with the product? What benefits have you realized?

I am solving my challenge against the clock. When trying to prepare reports with quick turnarounds you need a tool that gives you quick simple to understand results.

What Social Media Monitoring solution do you use?

Thanks for letting us know!
socialmention review by Sandra K.
Sandra K.
Validated Reviewer
Verified Current User
Review Source

"Great Real Time Stats"

What do you like best?

Instant analysis of the most talked about topics of the day along with positive/neutral/negative stats. Allows me to quickly gauge the effectiveness of a campaign and provide the client with daily (if not hourly) status reports.

What do you dislike?

Photobucket results are not exactly relevant. The Facebook stats seem EXTREMELY low and Twitter isn't even on the map. That is, without question, not accurate.

Recommendations to others considering the product

Use in conjunction with other tools.

What business problems are you solving with the product? What benefits have you realized?

It has helped have another way to count/track negative posts. I use it with a grain of salt however.

socialmention review by Brandon P.
Brandon P.
Validated Reviewer
Verified Current User
Review Source

"Really nice"

What do you like best?

Ease of use and consistency of metrics!!

What do you dislike?

bench marking, filtering, and images are not easy to see

What business problems are you solving with the product? What benefits have you realized?

sentiment analysis of brand and competition

socialmention review by User
User
Validated Reviewer
Review Source

"Simple for demo, but not enough for real life"

What do you like best?

Free, simple to use, quite interesting

The RSS feed that you can use in an RSS reader to get the news of your alert (my favorite feature)

What do you dislike?

LOTS of mention missing, very old content presented as new, no noise filtering

Recommendations to others considering the product

It is nice for testing, but not usefull for brand monitoring

What business problems are you solving with the product? What benefits have you realized?

Brand monitoring

Kate from G2 Crowd

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* We monitor all socialmention reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.