Socialmetrix

(3)
3.8 out of 5 stars

Socialmetrix is a pioneer in social media listening and analytics, serving clients in more than 10 countries. We develop and provide technology that harnesses the power of social media conversations. Our products help clients monitor and adapt to their audience’s preferences.

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Socialmetrix review by <span>Chelsea K.</span>
Chelsea K.
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Social Metrix Review

What do you like best?

I like that is allows me to analyze my own social media analytics while comparing it to my competition.

What do you dislike?

It is very pricey, while somewhat worth it, I can use other tools for free.

Recommendations to others considering the product

If you are only using basic metrics for analyzing, this will provide you with much more information to grow your social media in the right direction.

What business problems are you solving with the product? What benefits have you realized?

Analytics, reviewing competition, comparison metrics

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Socialmetrix review by <span>Inés M.</span>
Inés M.
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Back to the future

What do you like best?

What i like the most is the organization of the information.

What do you dislike?

What I like least is the inability to measure new social networks such as Periscope & (not new) Snapchat or Vine.

Recommendations to others considering the product

I would include analysis of private messages and incorporate a product of customer service.

What business problems are you solving with the product? What benefits have you realized?

We wanted a platform that unified all social networks metrics by centralizing the answers.

What Social Media Analytics solution do you use?

Thanks for letting us know!
Socialmetrix review by User in Consumer Services
User in Consumer Services
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Review general

What do you like best?

La simpleza de la plataforma te permite ver de manera rápida un reporte customizable para entender semana a semana como se distribuye el share of voice de los términos importantes para la comunicación de la empresa.

Excelente el servicio de atención, cómo cliente siempre encuentro al team de Socialmetrix comprometidos con las problemáticas que uno plantea, super rápidos y amables en la solución a diferentes cuestiones del día a día y eso les agrega un valor que los diferencia.

What do you dislike?

Nada puntual. --------------------------------------------------------------------------------------------------

What business problems are you solving with the product? What benefits have you realized?

Listening y analisis de sentimiento + identificar principales embajadores de la marca.

Socialmetrix review by <span>Stephanie L.</span>
Stephanie L.
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Easy to Use1

What do you like best?

Social Metrics is the easiest way to see at a glance which posts have performed well on social networks

What do you dislike?

This product is too expensive to justify its use

Recommendations to others considering the product

Get the 30 day free trial

What business problems are you solving with the product? What benefits have you realized?

We are trying to measure real engagement on social media pages

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Kate from G2 Crowd

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* We monitor all Socialmetrix reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.